Accessibility
- Wheelchair accessible entrance
oChef » Yu Sushi & Katsu – Seattle
Yu Sushi & Katsu - Seattle
Photo from Yu Sushi & Katsu
Yu Sushi & Katsu at a glance
Seattle West Campus
- 🍽️ Restaurant
$$
Price per Person $21–$30
mentioned by 38 of the guests
#771 out of 858 places to eat in Seattle
#85 Restaurant out of 94 in Seattle
Average
5.6 out of 10
Food
Service
Ambience
Value
223
Reviews
49.8%
Satisfaction
Often praised
- Fresh sushi
- Crispy katsu
- Quiet ambiance
Frequently criticized
- Hidden fees
- Rude owner
- Hygiene issues
The restaurant Yu Sushi & Katsu, nestled in Seattle’s bustling West Campus neighborhood, invites you to a casual dining experience. This spot is known for its diverse offerings, making it a convenient choice whether you’re seeking healthy options, small plates, or a quick bite.
You’ll appreciate the relaxed atmosphere and the variety of service options available, from outdoor seating to convenient takeout and delivery.
Overview: Introducting Yu Sushi & Katsu
Yu Sushi & Katsu presents a mixed experience, often praised for its culinary offerings, particularly the sushi and katsu . Many patrons find the ambience to be a pleasant and quiet escape.
However, some experiences point to significant issues with service interactions and concerns over value, which can detract from the overall visit. While the food generally receives favorable comments for its freshness and preparation, there are notable criticisms regarding the authenticity of some dishes and the perceived value for money.
The establishment’s quiet and clean setting is a consistent positive, yet certain operational aspects appear to be areas needing attention.
Average
5.6
out of 10
223
Reviews
49.8%
Satisfaction
97
negative
15
neutral
111
positive
Yu Sushi & Katsu holds a Restaurant Score of 5.6 , placing it squarely in the average range. This is supported by a Customer Satisfaction rating of 49.8% , indicating a mixed reception among its visitors.
These figures, derived from 223 customer observations, suggest that while some aspects are appreciated, there’s considerable room for improvement. Delving into specifics, Ambience scores highest at (6.9), often described as relaxing.
Food follows with a respectable (6.4), though Service (4.6) and Value (3.2) lag behind. With 111 positive remarks against 97 negative ones, the feedback highlights a clear divide in customer experiences, particularly concerning the less favorable aspects.
What people like
- Fresh sushi
- Crispy katsu
- Relaxing atmosphere
What people don't like
- Mandatory service fees
- Owner rudeness
- Hygiene concerns
If you’re considering Yu Sushi & Katsu, be aware that the Recommendation Score stands at 5.7 . This suggests it might be a suitable option if your primary focus is on a quiet meal and specific dishes like katsu or fresh sushi, where it generally performs well.
However, approach with caution regarding service expectations and potential value concerns, especially concerning additional fees. It’s a place that could satisfy for a casual meal, but it might not be the ideal choice if consistent service and clear pricing are top priorities for your dining experience.
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Verdict: Our expert take on Yu Sushi & Katsu
Food (6.4 out of 10)
mentioned by 100% of the guests
When it comes to the food, theres a lot to appreciate, with 74 positive remarks out of 120 total. Many guests raved about the fresh sushi, tasty rolls, and light, crispy katsu. The generous helpings and phenomenal curry also frequently earned high praise, contributing to a customer satisfaction of 61.7%.
However, the experience isnt always perfect, reflected in an average score of 6.4. Some patrons, in 36 negative comments, expressed concerns about bland food, sashimi that wasn't fresh, and katsu that was overly fried. Others felt the portions were too small or questioned the overall food quality, indicating a mixed bag.
Food
120
Reviews
61%
Satisfaction
36
negative
10
neutral
74
positive
Rating distribution
What people like
- Fresh sushi rolls
- Crispy katsu dishes
- Generous portion sizes
What people don't like
- Bland food taste
- Sashimi not fresh
- Inconsistent food quality
Often praised
- foodMy experience at this restaurant was wonderful. I found it to be a lovely place with excellent food. I particularly enjoyed the Katsu Udon and the sushi.
- sushicame for the sushi and was not disappointed!! Sushi was really fresh
- katsualways get the katsu, which I find to be light and crispy
- Chicken KatsuWould recommend the Chicken Katsu
- Dragon Rolland the Dragon Roll.
- KatsuI'll definitely be going back to try the Katsu and Curry.
- rollsThe rolls are a work of art. Super delicious!
- salmon sashimiThe amaebi and ikura were very tasty, and the sashimi lunch combo was also pretty good, with the fish tasting fresh. However, the salmon nigiri seemed a bit lacking compared to the salmon sashimi, perhaps due to a different cut. The service was very good.
- CurryI'll definitely be going back to try the Katsu and Curry.
- Good foodGood food
Frequently criticized
- foodThe food is not good. The taste doesn't resemble Japanese cuisine
- food qualityMy experience at this restaurant was a bit disappointing, especially considering the price. I found it to be a bit pricey for the food quality and low service level. I ordered the Spicy white tuna poke, and I received a bowl of cold/room temperature rice with seasoned tuna and seaweeds.
- sashimiThe sashimi were the thinness slices we had ever and was not fresh
- waterWhile I was happy with the food, the service left much to be desired. I was not given any water, and the waiter only approached my table twice to drop off food. Upon checkout, a gratuity was already added to the total.
- California rollThe California roll was badly rolled
- Curry KatsuCurry kastu was bland despite looking forward to it
- Japanese tasteIt’s not Japanese taste
- Sashimi lunch setSashimi lunch set and Sushi lunch were seriously rip off
- Spicy white tuna pokedisappointed poke as it's not like other usual poke
- Sushi lunchSashimi lunch set and Sushi lunch were seriously rip off
If you're craving fresh sushi, tasty rolls, or crispy katsu with good portions, this spot could be worth a try. Just be mindful that some diners have noted inconsistencies in freshness and flavor, so keep your expectations balanced.
Service (4.6 out of 10)
mentioned by 80% of the guests
When it comes to service, theres a definite bright side, with many customers praising the friendly service and genuine hospitality. Specific shout-outs go to the owners and staff, especially Angela, for making guests feel welcome. With 23 positive remarks among 65 total, its clear that many appreciate the prompt and welcoming interactions.
However, the service experience is a mixed bag, with a concerning 35.4% customer satisfaction rating. Many reported issues with a rude owner or staff, a self-serve approach, and even being demanded a tip. With 38 negative comments, the lack of basic amenities like water and general poor service level are frequently highlighted, contributing to an average score of 4.6.
Service
65
Reviews
35%
Satisfaction
38
negative
4
neutral
23
positive
Rating distribution
What people like
- Friendly staff
- Welcoming owners
- Prompt service
What people don't like
- Rude staff
- Demanded tips
- Self-serve model
Often praised
- serviceservice was quick and friendly
- ownersTheir sushi is tasty as well, though I haven't had it as often as the katsu curry dishes. I'll concede that the service may be slightly lacking, yet the owners are welcoming. The atmosphere, for me personally, is always very relaxing and quiet, which I prefer.
- staffThe staff was also very accommodating
- AngelaOne of the servers, Angela, is the best I've ever seen.
- Angela’s inputI genuinely loved everything we ordered! The customer service was friendly, and I really appreciated Angela’s input. We’re visiting from out of town, and I would come back just for their food!
- couple who run itThe couple who run it are kind and welcoming
- customer serviceFriendly customer service
- family run businessSeems like a family run business which I appreciate
- friendly serviceprompt, friendly service
- good reviewscame because of the good reviews
Frequently criticized
- serviceI found plastic in my soup, which is a serious concern regarding food safety. To make matters worse, the server's response was dismissive; they showed me the packaging of the uncooked Udon noodles as if it would somehow improve the situation. This interaction highlighted a significant issue with food quality and service.
- waterIt was a little disappointing as it wasn't like other usual poke bowls. Additionally, a cup of water was not served together with my order.
- ownerthe owner saw me and kinda just stood there ignoring me
- communication/serviceThe two critiques I have on this restaurant is the communication/ service
- demanded a tipquestioned why we didn't tip and demanded a tip from us.
- interactions with ownerstrange interactions with the owner demanding a tip
- male owner and two other workerstwo other workers who seemed in a hurry to finish up and weren't serving us
- nail on chairThere was a nail on the chair that hurt me
- old guy at the backold head at the back is on his phone instead of bringing the ready food or taking payments
- old guy in chargeentire resturant is being sabotaged by the old guy in charge of the visible portion of the establishment
While some guests rave about the friendly staff and hospitality, be aware that service can be inconsistent. You might encounter a self-serve model or issues with staff demeanor and forced gratuity. It's a mixed bag, so go in with managed expectations.
Ambience (6.9 out of 10)
mentioned by 28% of the guests
When it comes to the vibe, many guests found the atmosphere quite appealing, describing the place as clean, cute, and offering a very relaxing and quiet environment. With 11 positive remarks out of 15 total, its clear that the decor and overall feel contribute to a peaceful setting, reflected in a solid score of 6.9. However, not all experiences were entirely serene.
A few customers, 4 to be exact, raised significant concerns about hygiene standards, specifically mentioning flies and issues with food cleanliness. While the overall customer satisfaction sits at a good 73.3%, these points suggest that the atmosphere isnt always perfect, especially regarding certain areas.
Ambience
15
Reviews
73%
Satisfaction
4
negative
0
neutral
11
positive
Rating distribution
What people like
- Clean and quiet
- Relaxing atmosphere
- Nice decor
What people don't like
- Hygiene concerns
- Flies observed
- Food cleanliness issues
Often praised
- atmosphereAtmosphere, for me personally, is always very relaxing and quiet
- cleanlinessSuper clean and quiet restaurant
- decorNice decor and quiet.
- environmentenjoyed the environment. Nice decor and quiet.
- placethe place was clean and cute
- quietNice decor and quiet.
- small and local businessgreat small and local business
Frequently criticized
- atmosphereyou can really tell from the atmosphere
- experienceIf you come here for an experience, I recommend not.
- fliesHowever, I was quite concerned about the hygiene standards. I observed flies in the fish holding area, and to make matters worse, the fish holding area was above the temperature danger zone. While the food was enjoyable, these hygiene issues were significant drawbacks.
- food cleanlinessseriously concerned about their food cleanliness
If youre looking for a generally clean, quiet, and relaxing spot with nice decor, this place often hits the mark. However, be aware that some guests have noted significant hygiene concerns, particularly regarding flies. Its a good option for a mellow visit, but perhaps not if you're sensitive to cleanliness issues.
Value (3.2 out of 10)
mentioned by 48% of the guests
When it comes to value, things look a bit challenging here. A few guests did appreciate the value for rolls and found the prices decent for portion size and quality. However, with only 3 positive opinions out of 23 total, these bright spots are unfortunately rare.
The overall sentiment is quite negative, reflected in a poor score of 3.2 and a very low customer satisfaction of just 13%. Many felt the establishment was overpriced, with frequent complaints about mandatory gratuity, unexpected service fees, and extra charges for card payment, making the overall pricing a significant concern for 19 customers.
Value
23
Reviews
13%
Satisfaction
19
negative
1
neutral
3
positive
Rating distribution
What people like
- Good value for rolls
What people don't like
- Mandatory service fees
- Overpriced food
- Extra card charges
Often praised
- pricesPrices were decent for portion size and quality!
- value for rollsthe value for the rolls is good and absolutely worth it
Frequently criticized
- priceRelatively pricey as well compared to the other options on the ave
- gratuityforce gratuity on a single person order
- tipthe cashier pressure her to pay a minimum of 10% tip
- card paymentThey'll charge extra for using card instead of cash
- foodFood was a bit pricey
- mandatory gratuitymandatory gratuity for one person order
- mandatory service feethey would charge a mandatory service fee
- overpricedThe server was very rude. The food was bland and overpriced. I definitely do not recommend this place to a student.
- pricingConsidering the restaurant's pricing, the dishes offered are quite simple
- service feeDespite being an easy table, we were confronted by the owner (we assumed) about not paying the "service fee. " He then stated, "I don't like you, if you aren't going to pay the service fee then I don't want you coming back here. " Needless to say, we will not be returning.
If youre looking for great value, this spot might disappoint due to its high prices and mandatory fees. While some found the rolls worth it, be prepared for potential extra charges that significantly impact your bill. Its probably best to consider other options if budget is a primary concern.
How are the prices at Yu Sushi & Katsu?
You’re looking at roughly 23 per person – reported by 38 diners. That puts it in the $21–$30 category. For a Restaurant in Seattle, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests seem to cluster around this average, with the majority of prices falling within the $21–$30 range, and a good number also finding options in the $11–$20 bracket. Only a few venture into the higher $41–$50 tier, showing a pretty consistent pricing experience.
Here’s a quick look at what guests spend per person, based on the latest 38 reviews.
A look at how this restaurant’s value for money compares to similar spots in Seattle.
Overall, we think the pricing here feels quite fair for a Restaurant in Seattle. It offers good value without breaking the bank, making it a solid choice for a mid-range dining experience.
Customer Reviews: what people think about Yu Sushi & Katsu
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
2
Disappointing Experience with Bland Food and Poor Service
My experience at this restaurant was quite disappointing. The water costs money, which was an unexpected charge. The old guy at the back was disengaged, spending time on his phone instead of attending to ready food or taking payments.
I was looking forward to the Curry Katsu, but it was bland, which was a shame. The overall experience was relatively pricey, costing $29 in the end, especially compared to other options on the avenue. They also charge extra for using a card instead of cash.
While the head lady is sweet, the establishment seems to be sabotaged by the old guy in charge of the visible area, impacting the atmosphere negatively. I feel bad for her.
- head lady8
- water2
- old guy at the back1
- Curry Katsu2
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
5
Good Food, Poor Service Experience
I came into the restaurant and enjoyed the environment. The decor was nice and it was quiet. We chose our seats and ordered through a QR code, as this is a self-serve style restaurant.
My two critiques are the communication/service and the food. The food itself was good; we ordered the Katsu and sushi. However, we weren't served any water during our visit.
After finishing our food, we went up to pay. We weren't checked on to see if anything was wrong; the only interactions were through our food being served and paying. When we went to pay, gratuity was added on top of our meal.
This felt confusing as the only service was bringing the food. After I went to pay, the owner approached us and questioned why we didn't tip, demanding a tip. They kept pushing until we did and left.
Overall, I didn't hate the experience, but I think demanding a tip after the service provided is not fair. I want my interaction in a restaurant to feel like we are coming into a welcoming environment. I would be glad to tip if more service was provided, but that just did not happen.
If you come here for the food, great. If you come here for an experience, I recommend not.
- environment8
- decor8
- quiet8
- communication/service2
- water2
- gratuity3
Price per Person
- $21–$30
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Lunch
2
Rude Owner, Disappointing Food
I visited this restaurant with my boyfriend recently. The owner initially demanded a minimum spend of $15 per person, which I found understandable for a restaurant. However, the situation escalated when the same owner became extremely rude, demanding a tip for a self-serve establishment where they didn't even provide water.
Cons: - Water was not free. - It's a self-serve place. - There was little to no sauce on the katsu.
- The chicken was dried and soggy, likely from being under a heat lamp.
- owner1
- tip1
- water1
Price per Person
- $21–$30
Visit Type
- Quick Meal
Group Type
- Family
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Lunch
6
Good Food, Poor Service Experience
I visited for lunch with my sister and we ordered via QR code. It was a bit unsettling that we weren't offered water and would have had to pay for it. The food itself was good, particularly the udon and katsu.
However, the service experience soured things. When my sister went to pay, the cashier pressured her to pay a minimum 10% tip, citing "America style" tipping and dishwashing duties. He even made a rude comment about whether our parents taught us to tip.
While his intention might not have been to insult, the interaction was rude. Despite the good food, the service was not great.
- food8
- udon8
- katsu8
- water2
- tip3
- service2
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Phenomenal Katsu Curry, Relaxing Atmosphere
I love this place and have been many times. My go-to is the curry chicken katsu, which is always phenomenal after a hard day's work. Their sushi is tasty as well, though I haven't had it as often as the katsu curry dishes.
I'll concede that the service may be slightly lacking, yet the owners are welcoming. The atmosphere, for me personally, is always very relaxing and quiet, which I prefer.
- curry chicken katsu10
- sushi8
- owners9
- service4
What Yu Sushi & Katsu offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Small plates
- Healthy options
- Quick bite
Dining options
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
FAQs
What kind of dining experience can you expect at Yu Sushi & Katsu?
At Yu Sushi & Katsu, you can enjoy a casual dining experience with various options. Whether you’re looking for lunch, dinner, or dessert, table service is available. You can also choose from outdoor seating or traditional indoor seating.
Does Yu Sushi & Katsu offer convenient service and accessibility features?
Yes, Yu Sushi & Katsu provides several convenient service options, including dine-in, takeout, and delivery. For those who prefer dining outdoors, outdoor seating is available. The restaurant also ensures accessibility with a wheelchair accessible entrance.
How is Yu Sushi & Katsu generally rated by customers?
Yu Sushi & Katsu has an overall Restaurant Score of 5.6 out of 10, indicating an average experience. Customers rate its Ambience at 6.9, Food at 6.4, Service at 4.6, and Value at 3.2.
What do customers appreciate most about the food at Yu Sushi & Katsu?
Customers frequently praise the freshness of the sushi and describe the katsu as light and crispy. Many also enjoy the delicious rolls and find the salmon sashimi to be tasty.
What are common concerns regarding value and service at Yu Sushi & Katsu?
Many customers express concerns about mandatory service fees, additional charges for card payments, and the overall pricing being too high. Service issues include dismissive staff, owners ignoring customers, and instances of staff demanding tips.