Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Pardon My Cheesesteak – Seattle
Pardon My Cheesesteak - Seattle
Photo from Pardon My Cheesesteak
Pardon My Cheesesteak at a glance
Seattle South Lake Union
- 🍽️ Restaurant
$$
Price per Person $21–$30
mentioned by 15 of the guests
#850 out of 858 places to eat in Seattle
#92 Restaurant out of 94 in Seattle
Poor
3.3 out of 10
Food
Service
Ambience
Value
87
Reviews
19.5%
Satisfaction
Often praised
- Flavorful cheesesteaks
- Good bun
- Positive service
Frequently criticized
- Poor value
- Order errors
- Unpleasant atmosphere
The restaurant Pardon My Cheesesteak in Seattle’s vibrant South Lake Union neighborhood offers you a fantastic spot for a quick bite. You’ll discover a casual atmosphere perfect for enjoying delicious food, whether you’re grabbing lunch or dinner.
This restaurant is known for its convenient service options, making it easy to satisfy your cravings.
Overview: Introducting Pardon My Cheesesteak
Pardon My Cheesesteak offers a mixed experience, with many finding the core cheesesteaks to be flavorful and satisfying, often praised for their ‘drip factor‘ and quality ingredients. However, the overall visit can be hampered by issues like difficult parking and an uninviting atmosphere.
While some positive notes about service, such as encouraging messages, are present, concerns about value and frequent order inaccuracies, like receiving the wrong sandwich or a missing item, often overshadow the food’s appeal.
Poor
3.3
out of 10
87
Reviews
19.5%
Satisfaction
65
negative
5
neutral
17
positive
The overall dining experience at Pardon My Cheesesteak presents significant challenges, reflected in a low Restaurant Score of 3.3 out of 10. Customer sentiment is also quite low, with only 19.5% satisfaction. This indicates that a majority of the 87 customer remarks, with 65 being negative against 17 positive, point to an experience that often falls short of expectations.
Looking closer at specific aspects, Food (3.6) scores highest, suggesting some potential in the main offering, though still in the ‘poor’ range. Both Service (3) and Ambience (3) are similarly rated as poor, while Value (2.2) is a particular weak point, indicating that many feel the cost does not align with what is received.
What people like
- Flavorful cheesesteaks
- Good bun quality
- Positive service gestures
What people don't like
- Poor value for money
- Frequent order errors
- Unpleasant dining atmosphere
With a low Recommendation Score of 3.4, Pardon My Cheesesteak struggles to deliver a consistently positive experience. While the cheesesteaks themselves might offer some flavor, the numerous issues with value, order accuracy, and the overall environment make it difficult to recommend without significant reservations.
If you’re considering a visit, manage your expectations, especially regarding portion sizes and service consistency. It might be a place for a quick, no-frills cheesesteak if you’re in the immediate vicinity, but it’s unlikely to be a standout destination.
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Verdict: Our expert take on Pardon My Cheesesteak
Food (3.6 out of 10)
mentioned by 95% of the guests
Alright, lets talk about the food! While the overall score for the grub sits at a rather low 3.6, and customer satisfaction is only at 22.4% based on 49 opinions (11 positive vs 34 negative), some folks did find things to cheer about. The original cheesesteak, its quality, and the hot, juicy cheese and meat, along with a good, soft bun, occasionally hit the spot, delivering that desirable drip factor'.
However, it seems the food often misses the mark. Common complaints revolve around the sandwich size and meat portion being too small, disappointing food quality, and issues with the fries. Many felt the food was bland, or even received the wrong sandwich or items with missing ingredients, leading to a generally poor experience.
Food
49
Reviews
22%
Satisfaction
34
negative
4
neutral
11
positive
Rating distribution
What people like
- Original cheesesteak quality
- Hot cheese and meat
- Good bun
What people don't like
- Small sandwich size
- Tiny meat portion
- Poor food quality
Often praised
- cheesesteaksThe food was good overall. The cheesesteaks were described as being full of flavor, though they were a bit small in size. The fries were basic but crispy.
- Whiz and Provolonethey had both whiz AND prov!
- bunthe bun was good and soft
- cheese and meatThe cheese and meat were hot and juicy
- cheesesteak qualityhow great quality my cheesesteak was
- drip factorthe sandwich had the drip factor
- foodThe food was good
- onionsthe onions were hot tasty
- original cheesesteakthe original cheesesteak will not disappoint
- sandwichSandwich? Pretty darn delicious!!!
Frequently criticized
- foodThe food was a disappointment
- friesTo top it off, the sandwich was incredibly small, comparable to my phone, with very little meat. The 15 crinkle fries and a can of Pepsi cost an additional $5. Ultimately, I had to eat in my truck on the sidewalk.
- sandwichwe don't make these sandwiches anymore
- Chipotle chicken cheesesteakit didn't have any peppers
- cheesesteakHowever, the food only received two stars. The cheesesteak was small, and the chicken was chunked instead of thinly sliced. There were only about 10 fries in the small portion.
- food qualityI felt completely duped by the experience. Honestly, I regret not just ordering a sandwich from IHOP, as the quality of the food here made me believe it might have been from there.
- IHOP kitchenit comes right out of the IHOP kitchen under a different business name.
- Philly cheesesteakI ordered a Philly cheesesteak and they gave me a chicken sandwich
- Philly cheesesteak friesonly gave me the fries
- bun99 for a 1/2 order of fries, which felt like a rip-off. To make matters worse, the bun was so solid at the bottom, it ruined the meal. My feelings just fell apart because of these issues.
If youre craving a classic cheesesteak, you might find a decent one here, but be prepared for a potentially small portion and inconsistent quality. With a low satisfaction rate, its a bit of a gamble, so you might want to manage your expectations.
Service (3 out of 10)
mentioned by 58% of the guests
While the overall service experience has its challenges, there are glimmers of positivity. A few customers (5 out of 24 remarks) praised the great service and highlighted a lovely guy at the hostess stand who was accommodating. One even received a sweet and encouraging note, showing a personal touch.
However, the service generally falls short, reflected in a poor score of 3 and a very low customer satisfaction of just 20.8%. Many of the 19 negative comments point to significant issues with the online order service, including canceled my order and frequent mix-ups with missing items. The virtual restaurant concept also caused confusion and frustration.
Service
24
Reviews
20%
Satisfaction
19
negative
0
neutral
5
positive
Rating distribution
What people like
- Friendly hostess stand
- Sweet encouraging note
- Accommodating staff
What people don't like
- Canceled orders
- Missing items
- Wrong orders
Often praised
- serviceThree stars for service
- encouraging notestapled a sweet and and encouraging note
- hostess standthe lovely guy at the hostess stand accommodated for us
- lovely guythe lovely guy at the hostess stand accommodated for us
Frequently criticized
- serviceAlthough the order was eventually canceled, I lost my monthly credit, effectively being charged. This was shockingly bad service.
- DoorDashThe most disappointing door dash I've ever had
- canceled my orderthey have once again canceled my order.
- card paymentsaid didn’t take my card, used another, it took both
- eating insideI wanted to eat inside, it’s illegal to eat in a different restaurant
- ketchupasked for Ketchup for fries, nope, only ketchup for cheeseburgers
- last two ordersMy experience at this restaurant was incredibly frustrating. On my last two orders, I received the completely wrong sandwich. I ordered a Philly cheesesteak but was given a chicken sandwich instead.
- managerthe manager always forgets to order the meat
- missing itemMy experience was quite disappointing. I was missing an item from my order, and another item arrived with missing ingredients. Even after their mix-up, they expected me to pay more.
- mix uppay more for their mix up
If youre considering this spot, be aware that the service is a major sticking point. While there are occasional bright spots, the frequent issues with online orders and accuracy mean you might face frustration. Its probably best to manage your expectations, especially if you're relying on delivery or online ordering.
Ambience (3 out of 10)
mentioned by 21% of the guests
While theres a single comment acknowledging the atmosphere with three stars for atmosphere, the overall sentiment for the vibe is quite challenging. The score for ambience is a rather poor 3, and customer satisfaction is also very low at just 20%. Unfortunately, the negative feedback is much more prominent, with 4 comments highlighting significant issues.
Guests frequently struggled with parking, often having to use the sidewalk, and found the atmosphere was not enjoyable. The lack of clear signage' also caused frustration.
Ambience
5
Reviews
20%
Satisfaction
4
negative
0
neutral
1
positive
Rating distribution
What people like
What people don't like
- Problematic parking
- Unenjoyable atmosphere
- Lack of signage
Often praised
- atmospherethree stars for atmosphere
Frequently criticized
- parkingcan’t find parking, had to use the sidewalk
- atmosphereThe atmosphere was not enjoyable either
- signageIs there any signage alerting you that this restaurant is located inside Buca Di Beppo? No.
If a great atmosphere and easy access are high on your list, this spot might disappoint. The significant issues with parking and the generally unenjoyable vibe suggest you might want to look elsewhere if ambience is a priority for your dining experience.
Value (2.2 out of 10)
mentioned by 47% of the guests
When it comes to value, its tough to find a silver lining here. Based on 9 customer remarks, there were absolutely no positive opinions about the pricing or portions. The overall score for value is a very poor 2.2, and customer satisfaction is at a stark 0%, leaving a lot of room for improvement.
Customers frequently felt they expected too much for what they paid, with many noting that the price was simply too high. Specific complaints revolved around the cost of a 12 inch sandwich and the 1/2 order of fries, leading to sentiments like dont waste your money. Even with credit given, patrons felt they were still overpaying.
Value
9
Reviews
0%
Satisfaction
8
negative
1
neutral
0
positive
Rating distribution
What people like
What people don't like
- High prices
- Overpriced sandwiches
- Expensive side dishes
Often praised
No positive aspects so far.
Frequently criticized
- priceTell me that’s what a $12 cheesesteak is supposed to look like.
- 1/2 order of friescharged $6.99 for a 1/2 order of fries
- 12 inch sandwichnot worth $18 for a 12 inch sandwich
- creditEven with the credit given they expected me to pay more
- moneyDon't waste your money
- monthly creditI still forfeited my monthly credit
If youre looking for good value, this might not be the place for you. Customers consistently feel theyre paying too much for what they receive, making it a potential disappointment if budget and portion size are key factors for you.
How are the prices at Pardon My Cheesesteak?
You’re looking at roughly 27 per person – reported by 15 diners. That puts it in the $21–$30 category. For a Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
What’s cool is that while the average is 27, the prices are quite spread out! Many guests enjoy options in the $11–$20 range, showing there are more budget-friendly choices, but there are also some who opt for a more premium experience.
Here’s a quick look at what guests spend per person, based on the latest 15 reviews.
How this restaurant’s value for money compares to similar spots in Seattle.
Considering it’s a Restaurant in Seattle, we think the pricing feels pretty fair. It offers a good balance, and you can tailor your visit to fit your budget.
Customer Reviews: what people think about Pardon My Cheesesteak
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Delivery
2
Pardon my Cheesesteak is IHOP in disguise
My experience at this establishment was confusing. There is no restaurant under the name "Pardon my Cheesesteak"; it appears to be operating directly out of the IHOP kitchen. The food tasted exactly like it does from IHOP.
The food quality was rated a 1, and the price per person was between $10–20.
- price per person5
- food quality1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Tiny Sandwich, Big Disappointment
My experience at this restaurant was a complete waste. I ordered a sandwich that was tiny and flavorless, accompanied by a meager half-handful of fries. I felt completely duped by the experience.
Honestly, I regret not just ordering a sandwich from IHOP, as the quality of the food here made me believe it might have been from there.
- sandwich1
- fries2
- food quality1
Visit Type
- Delivery
Service Type
- Delivery
7
Flavorful Cheesesteaks, Basic Fries
My experience involved ordering through Uber, so I can't comment on service or atmosphere. The food was good overall. The cheesesteaks were described as being full of flavor, though they were a bit small in size.
The fries were basic but crispy. I was satisfied with my order.
- food7
- fries5
- cheesesteaks5
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Takeout
Meal Type
- Lunch
Wait Time
- Moderate (16–30 min.)
2
Frustrating Virtual Restaurant Experience
My experience was quite frustrating. I preordered through Google, but the restaurant claimed they didn't take my card, so I used another, which also didn't work initially. Upon arriving at the address, I struggled to find parking and had to resort to using the sidewalk.
Then, I couldn't locate the restaurant itself. I eventually found out it was a virtual restaurant operating within Bucca De Beppos. The host took 10 minutes to retrieve my to-go bag, but I had intended to eat inside.
I was informed it's illegal to eat in a different restaurant. When I asked for ketchup for my fries, I was told they only had ketchup for cheeseburgers. To top it off, the sandwich was incredibly small, comparable to my phone, with very little meat.
The 15 crinkle fries and a can of Pepsi cost an additional $5. Ultimately, I had to eat in my truck on the sidewalk.
- Pepsi5
- card payment2
- parking2
- restaurant location2
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Amazing Cheesesteaks & Great Service!
My experience at this restaurant was fantastic! The cheesesteaks were absolutely amazing. As we were not from the area, we were unaware of the app ordering system.
However, the lovely guy at the hostess stand was incredibly accommodating and helped us out. Thank you again for the wonderful service!
- cheesesteaks10
- lovely guy10
- hostess stand10
What Pardon My Cheesesteak offers
Payments
- Credit cards
- Debit cards
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Quick bite
Dining options
- Dinner
- Lunch
- Dessert
Service Options
- No-contact delivery
- Takeout
- Curbside pickup
- Dine-in
- Delivery
Atmosphere
- Casual
FAQs
Is Pardon My Cheesesteak in Seattle accessible for everyone?
When you visit Pardon My Cheesesteak in South Lake Union, you’ll find it’s designed with accessibility in mind. The restaurant offers a wheelchair accessible entrance, seating, and restrooms, ensuring a comfortable experience for all guests.
What dining and service options are available at Pardon My Cheesesteak?
Pardon My Cheesesteak provides flexible dining options to suit your needs. You can enjoy lunch or dinner dine-in, or opt for convenient no-contact delivery, takeout, or curbside pickup. It’s also a great spot for a quick bite with the family.
How does Pardon My Cheesesteak generally perform?
Pardon My Cheesesteak has a Restaurant Score of 3.3, indicating a challenging overall experience. While Food (3.6) shows some potential, Service (3) and Ambience (3) are average, and Value (2.2) is notably low.
What do customers appreciate about the food?
Many find the cheesesteaks flavorful, noting the quality of the cheese and meat, a good bun, and a satisfying ‘drip factor.’ The original cheesesteak is often mentioned positively.
What are the main frustrations customers face?
Common issues include poor value for the price, frequent wrong sandwich or missing item errors, and an unappealing atmosphere with parking difficulties.