Planning
- Accepts reservations
Reviews
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The restaurant New Burbs Burgers in Seattle’s vibrant Fremont neighborhood offers a truly casual dining experience. You’ll find it’s the perfect spot for a quick bite, whether you’re grabbing lunch or dinner.
This particular location, New Burbs Burgers Ballard, provides options for outdoor seating, dine-in, takeout, and delivery. Known for its relaxed vibe, it’s an easy choice for any day of the week.
New Burbs Burgers seems to hit the mark with its flavorful burgers and a battered fry recipe that has garnered positive attention. Many appreciate the welcoming atmosphere and the attentive staff who strive to make guests feel at home.
However, some recent changes have led to concerns, particularly regarding the chicken sandwich and the consistency of the buns. There have also been comments about price increases and occasional lapses in service, suggesting a mixed experience for some patrons.
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New Burbs Burgers registers an overall score of 6.2, placing it in the average category, with customer satisfaction at 53.4%, indicating a mixed reception. This assessment is drawn from 116 customer observations, comprising 62 positive remarks and 47 negative ones.
While the overall sentiment is moderate, there are clear areas of strength and some needing attention. Looking closer, Service (7.8) and Ambience (7.8) stand out as strong points, frequently praised by patrons.
The core offering, Food (5.8), receives an average rating, suggesting some room for improvement despite positive comments on specific items. Value (4.7) appears to be a weaker aspect, with several comments noting recent price adjustments.
With a Recommendation Score of 6.3, New Burbs Burgers presents a mixed bag. If you’re seeking a casual spot with a good burger and a friendly vibe, it could be a solid choice.
The service and atmosphere generally hit the mark, making for a pleasant visit. However, be mindful of potential inconsistencies, particularly with items beyond the classic burger, and recent price adjustments.
It’s worth trying if you manage expectations, but those looking for consistent value across the menu might find it occasionally disappointing.
When it comes to the food, there's a lot to chew on! Many diners have been delighted by the new `battered fry recipe`, praising their crispness and flavor. The `burgers`, especially the `smash burgers`, often receive high marks for their `juicy patties` and `high-quality ingredients`, with the `special sauce` and `milkshakes` also getting shout-outs.
Overall, the food has an average score of 5.8, based on 78 opinions. However, the customer satisfaction is a mixed 47.4%, reflecting some significant concerns. Many feel the `food quality` has declined, especially regarding the `chicken sandwich` which is now often described as dry with poor `texture`.
Other common complaints include `dry burgers`, `limp fries`, and a noticeable absence of the `crispy smash patties` that some used to love.
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If youre craving a classic burger and those new `battered fries`, you might just hit the jackpot. However, be prepared for a potentially mixed experience, especially if youre hoping for the old `chicken sandwich` or consistently `crispy smash patties`. It seems like a bit of a gamble right now.
The service here generally shines, with many guests feeling truly welcome thanks to the employees and staff who are often described as incredibly friendly and attentive. Many go above and beyond, like the gentleman running it who ensured guests were well taken care of. With a solid score of 7.8 and a customer satisfaction of 75%, this is certainly a good experience, backed by 12 positive remarks.
However, it's not always perfect. A few experiences mention issues with the afternoon staff, with one instance noting a clueless employee unable to take an order. There were also complaints about orders not being called out properly, leading to food like a burger sat on the counter for too long.
These 4 negative comments suggest some inconsistencies, particularly during specific times.
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Overall, the service is a strong point, often described as friendly and attentive, making for a pleasant visit. While there are occasional hiccups, especially with afternoon staff or order handling, these seem to be isolated incidents. You can generally expect good service here, but be aware that consistency might vary.
When it comes to the vibe, Burbs really shines! Many guests rave about the wonderful atmosphere, often highlighting the nice outdoor patio and the great bar where its located. The overall feeling is welcoming, and the location near iconic beaches adds to its charm.
With a solid score of 7.8 and customer satisfaction at 81.8%, its clear most people are loving the ambiance, based on 9 positive remarks. However, its not entirely perfect. A couple of comments, out of 11 total, mentioned issues like the frequent changing of names causing some confusion.
More significantly, one guest unfortunately left feeling nauseated due to cigarette smoke, which is definitely a point to consider if you're sensitive to that. These are minor points, but worth noting for a complete picture.
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If youre looking for a spot with a great outdoor patio, a lively bar scene, and a generally welcoming atmosphere, Burbs is definitely worth checking out. Just be mindful if you're sensitive to cigarette smoke, as that was a concern for one visitor.
When it comes to getting a good bang for your buck, some diners still find this spot offers decent value for money and a great deal, especially for certain items. With 4 positive remarks out of 11 total customer comments, many appreciate that the food price is often considered pretty cheap and very reasonably priced for the quality. However, the overall sentiment around value is quite mixed, with a score of just 4.7 putting it in the average range, and customer satisfaction at a poor 36.4%.
Many of the 6 negative comments highlight concerns about rising prices and menu discrepancies. Theres also a perceived inconsistency in whats offered, with some feeling it underdelivers and isn't the best value burger around.
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If youre looking for a budget-friendly meal, this place might still offer a good deal on specific items, but be aware that the overall value perception is quite low. It could be worth trying if you know exactly what to order, but dont expect consistent value across the board, as many feel the prices have crept up.
You’re looking at roughly 15 per person – reported by 24 diners. That puts it in the $11–$20 category. For a Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests find themselves spending in this sweet spot, with prices clustering nicely around the average.
Here’s a quick look at what guests spend per person, based on the latest 24 reviews.
How does this restaurant’s value stack up against similar spots in Seattle?
Overall, we think the pricing here feels pretty fair for a Restaurant in Seattle. It hits that comfortable mid-range sweet spot, offering good value without breaking the bank.