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New Burbs Burgers - Seattle

Restaurant New Burbs Burgers in Seattle
Photo from New Burbs Burgers
How do the guests rate it?
New Burbs Burgers at a glance
Seattle Fremont
$$
Price per Person $11–$20
mentioned by 24 of the guests
#726 out of 858 places to eat in Seattle
#78 Restaurant out of 94 in Seattle
Good
6.2 out of 10
5.8
Food
7.8
Service
7.8
Ambience
4.7
Value
116

Reviews

53.4%

Satisfaction

Often praised
  • Flavorful Burgers
  • Great Service
Frequently criticized
  • Inconsistent Quality
  • Rising Prices

The restaurant New Burbs Burgers in Seattle’s vibrant Fremont neighborhood offers a truly casual dining experience. You’ll find it’s the perfect spot for a quick bite, whether you’re grabbing lunch or dinner.

This particular location, New Burbs Burgers Ballard, provides options for outdoor seating, dine-in, takeout, and delivery. Known for its relaxed vibe, it’s an easy choice for any day of the week.

Overview: Introducting New Burbs Burgers

New Burbs Burgers seems to hit the mark with its flavorful burgers and a battered fry recipe that has garnered positive attention. Many appreciate the welcoming atmosphere and the attentive staff who strive to make guests feel at home.

However, some recent changes have led to concerns, particularly regarding the chicken sandwich and the consistency of the buns. There have also been comments about price increases and occasional lapses in service, suggesting a mixed experience for some patrons.

Good
6.2 out of 10
116

Reviews

53.4%

Satisfaction

47

negative

7

neutral

62

positive

New Burbs Burgers registers an overall score of 6.2, placing it in the average category, with customer satisfaction at 53.4%, indicating a mixed reception. This assessment is drawn from 116 customer observations, comprising 62 positive remarks and 47 negative ones.

While the overall sentiment is moderate, there are clear areas of strength and some needing attention. Looking closer, Service (7.8) and Ambience (7.8) stand out as strong points, frequently praised by patrons.

The core offering, Food (5.8), receives an average rating, suggesting some room for improvement despite positive comments on specific items. Value (4.7) appears to be a weaker aspect, with several comments noting recent price adjustments.

What people like
  • Flavorful burgers
  • Welcoming atmosphere
  • Attentive service
What people don't like
  • Inconsistent chicken quality
  • Rising prices
  • Service lapses

With a Recommendation Score of 6.3, New Burbs Burgers presents a mixed bag. If you’re seeking a casual spot with a good burger and a friendly vibe, it could be a solid choice.

The service and atmosphere generally hit the mark, making for a pleasant visit. However, be mindful of potential inconsistencies, particularly with items beyond the classic burger, and recent price adjustments.

It’s worth trying if you manage expectations, but those looking for consistent value across the menu might find it occasionally disappointing.

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Verdict: Our expert take on New Burbs Burgers

Food (5.8 out of 10)

mentioned by 93% of the guests

When it comes to the food, there's a lot to chew on! Many diners have been delighted by the new `battered fry recipe`, praising their crispness and flavor. The `burgers`, especially the `smash burgers`, often receive high marks for their `juicy patties` and `high-quality ingredients`, with the `special sauce` and `milkshakes` also getting shout-outs.

Overall, the food has an average score of 5.8, based on 78 opinions. However, the customer satisfaction is a mixed 47.4%, reflecting some significant concerns. Many feel the `food quality` has declined, especially regarding the `chicken sandwich` which is now often described as dry with poor `texture`.

Other common complaints include `dry burgers`, `limp fries`, and a noticeable absence of the `crispy smash patties` that some used to love.

5.8 Food

78

Reviews

47%

Satisfaction

35

negative

6

neutral

37

positive

Rating distribution
What people like
  • Delicious battered fries
  • Juicy smash burgers
  • Great special sauce
What people don't like
  • Dry chicken sandwich
  • Declining food quality
  • Missing crispy patties

Often praised

  • food
  • burger
  • fries
  • burgers
  • chicken sandwich
  • Burger
  • bacon burger
  • battered fry recipe
  • buns
  • classic cheeseburger

Frequently criticized

  • fries
  • chicken sandwich
  • burger
  • Maillard reaction
  • bacon on my burger
  • breading
  • buffalo sauce
  • buns
  • burgers
  • chicken

If youre craving a classic burger and those new `battered fries`, you might just hit the jackpot. However, be prepared for a potentially mixed experience, especially if youre hoping for the old `chicken sandwich` or consistently `crispy smash patties`. It seems like a bit of a gamble right now.

Service (7.8 out of 10)

mentioned by 44% of the guests

The service here generally shines, with many guests feeling truly welcome thanks to the employees and staff who are often described as incredibly friendly and attentive. Many go above and beyond, like the gentleman running it who ensured guests were well taken care of. With a solid score of 7.8 and a customer satisfaction of 75%, this is certainly a good experience, backed by 12 positive remarks.

However, it's not always perfect. A few experiences mention issues with the afternoon staff, with one instance noting a clueless employee unable to take an order. There were also complaints about orders not being called out properly, leading to food like a burger sat on the counter for too long.

These 4 negative comments suggest some inconsistencies, particularly during specific times.

7.8 Service

16

Reviews

75%

Satisfaction

4

negative

0

neutral

12

positive

Rating distribution
What people like
  • Friendly, attentive staff
  • Staff go above
  • Welcoming experience
What people don't like
  • Clueless afternoon staff
  • Order handling issues
  • Food left unattended

Often praised

  • service
  • Service
  • employees
  • gentleman running it
  • new owner
  • staff
  • take care of us
  • welcome

Frequently criticized

  • afternoon staff
  • burger sat on counter
  • called our name
  • take an order

Overall, the service is a strong point, often described as friendly and attentive, making for a pleasant visit. While there are occasional hiccups, especially with afternoon staff or order handling, these seem to be isolated incidents. You can generally expect good service here, but be aware that consistency might vary.

Ambience (7.8 out of 10)

mentioned by 37% of the guests

When it comes to the vibe, Burbs really shines! Many guests rave about the wonderful atmosphere, often highlighting the nice outdoor patio and the great bar where its located. The overall feeling is welcoming, and the location near iconic beaches adds to its charm.

With a solid score of 7.8 and customer satisfaction at 81.8%, its clear most people are loving the ambiance, based on 9 positive remarks. However, its not entirely perfect. A couple of comments, out of 11 total, mentioned issues like the frequent changing of names causing some confusion.

More significantly, one guest unfortunately left feeling nauseated due to cigarette smoke, which is definitely a point to consider if you're sensitive to that. These are minor points, but worth noting for a complete picture.

7.8 Ambience

11

Reviews

81%

Satisfaction

2

negative

0

neutral

9

positive

Rating distribution
What people like
  • Nice outdoor patio
  • Great bar scene
  • Welcoming atmosphere
What people don't like
  • Cigarette smoke issue

Often praised

  • atmosphere
  • bar
  • location
  • outdoor patio

Frequently criticized

  • cigarette smoke
  • names

If youre looking for a spot with a great outdoor patio, a lively bar scene, and a generally welcoming atmosphere, Burbs is definitely worth checking out. Just be mindful if you're sensitive to cigarette smoke, as that was a concern for one visitor.

Value (4.7 out of 10)

mentioned by 26% of the guests

When it comes to getting a good bang for your buck, some diners still find this spot offers decent value for money and a great deal, especially for certain items. With 4 positive remarks out of 11 total customer comments, many appreciate that the food price is often considered pretty cheap and very reasonably priced for the quality. However, the overall sentiment around value is quite mixed, with a score of just 4.7 putting it in the average range, and customer satisfaction at a poor 36.4%.

Many of the 6 negative comments highlight concerns about rising prices and menu discrepancies. Theres also a perceived inconsistency in whats offered, with some feeling it underdelivers and isn't the best value burger around.

4.7 Value

11

Reviews

36%

Satisfaction

6

negative

1

neutral

4

positive

Rating distribution
What people like
  • Good value for money
  • Reasonably priced food
  • Best deals available
What people don't like
  • Rising prices
  • Inconsistent value
  • Menu price difference

Often praised

  • deal
  • food price
  • price
  • value for money

Frequently criticized

  • inconsistency
  • menus
  • price
  • prices
  • value
  • value burger

If youre looking for a budget-friendly meal, this place might still offer a good deal on specific items, but be aware that the overall value perception is quite low. It could be worth trying if you know exactly what to order, but dont expect consistent value across the board, as many feel the prices have crept up.

How are the prices at New Burbs Burgers?

You’re looking at roughly 15 per person – reported by 24 diners. That puts it in the $11–$20 category. For a Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.

Most guests find themselves spending in this sweet spot, with prices clustering nicely around the average.

Here’s a quick look at what guests spend per person, based on the latest 24 reviews.

How does this restaurant’s value stack up against similar spots in Seattle?

Overall, we think the pricing here feels pretty fair for a Restaurant in Seattle. It hits that comfortable mid-range sweet spot, offering good value without breaking the bank.

Customer Reviews: what people think about New Burbs Burgers

Price per Person
  • $21–$30
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Lunch
Kyle C.
Review date: 06/21/2025
6
Decent Burger, Lacking Value
My experience at this restaurant was a mixed bag. The food was pretty cheap, which is a positive, but I wouldn't say it offered the best value burger in the area. I ordered bacon on my burger, and it seemed like they just sprinkled some bacon bits on it, which was disappointing. I also got a milkshake, which was very small and nothing special. The atmosphere was great, scoring a 5, and the service was also good, rated at 4.
  • food price7
  • milkshake5
  • atmosphere9
  • value burger3
  • bacon on my burger3
  • milkshake size4
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Brandie H.
Review date: 02/19/2025
5
Old Burbs Glory Lost at New Burbs
I used to consider Old Burbs the best burger in Seattle and would eat there several times a month, honestly, it was once a week. When I heard they were reopening as New Burbs, I was ecstatic and rushed down on opening day. I've eaten there a few times now, hoping it would improve, but it hasn't. The new owner clearly wants to excel, but keeps changing things that move New Burbs further from Old Burbs' glory. New Burbs lacks the crispy, charred smash patties that Old Burbs had, with little to no Maillard reaction, which is crucial for differentiating good burgers from average ones. The owner also increased the patties to 4oz, which I believe is too much meat for a truly crispy, lacey, scrumptious smash patty. Additionally, the burgers are now dripping in sauce, which sounds good in theory but makes them difficult to eat. As for the fries, Old Burbs served an abundance of delectable golden shoestrings, enough for my partner and me to share. Now, we each need our own, and they are limp, colorless, and slightly starchy from being undercooked. They need to be left in the fryer for another minute or two! I really want this place to succeed, but they need to remove items that don't belong and focus on making a limited menu as good as it used to be. I wouldn't mind the price changes if the quality were the same as Old Burbs. As the saying goes, 'if it ain't broke, don't fix it. ' Is it something I'd eat after a few drinks at a bar? Sure. Is it something I'd go out of my way for when craving a burger? Eh.
  • limited menu6
  • price changes5
  • smash patties2
  • Maillard reaction2
  • patties3
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Dinner
Jacob K.
Review date: 01/28/2025
2
Inconsistent Burgers, Rising Prices
My recent experience at this restaurant has been marked by inconsistency, particularly with their burgers. While many reviews mention they were great for $6, in the last 4 weeks (since December 24th), prices have increased by $3, making other options like Dick's the better choice again. I also believe that within this same price increase timeframe, they changed their buns and possibly their meat; it just isn't the same. The frequent changing of names like "old, " "new, " and "just burbs" makes it difficult to track reviews for accurate pricing and what you're actually getting. Even when dining at the bar, the printed menus showed prices $1 cheaper than when ordering, and online it was $1 cheaper than the menu. This lack of consistency is something the burgers have unfortunately experienced recently.
  • burgers2
  • prices3
  • buns2
Price per Person
  • $11–$20
Visit Type
  • Tourist Experience
Service Type
  • Dine-in
Meal Type
  • Dinner
Michal P.
Review date: 12/28/2024
10
Burb's Burgers: A North Shore Gem
My experience at Burb’s Burgers on Oahu’s North Shore was exceptional. This food truck is a true hidden gem, offering one of the best burger experiences in Hawaii. I found the burgers to be incredibly juicy and flavorful, leaving me craving more. The menu is simple but packed with flavor, featuring signature burgers made fresh to order with high-quality ingredients. The classic cheeseburger and the bacon burger were definite crowd-pleasers. The crispy fries and indulgent milkshakes were perfect accompaniments. What truly stood out was the friendly, welcoming atmosphere and the upbeat, attentive staff. The location near iconic beaches also makes it a convenient stop. With fresh ingredients, unbeatable flavor, and an inviting vibe, Burb’s Burgers is more than just a meal—it’s an experience that embodies the aloha spirit.
  • burgers10
  • menu8
  • signature burgers9
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Lunch
Wait Time
  • Long (31+ min.)
Tom
Review date: 12/01/2024
2
Disappointing Service, Good Burger
I wanted to like Burbs again, but my experience was disappointing. Although they "called our name, " we were never acknowledged. My burger sat on the counter for an extra 20 minutes before being served. Due to the poor service, I will not be coming back.
  • burger7
  • called our name2
  • burger sat on counter3

What New Burbs Burgers offers

Planning

  • Accepts reservations

Accessibility

  • Wheelchair accessible entrance

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids

Popular for

  • Dinner
  • Lunch
  • Solo dining

Offerings

  • Quick bite

Dining options

  • Catering
  • Dessert
  • Dinner
  • Seating
  • Lunch

Service Options

  • Outdoor seating
  • Dine-in
  • Takeout
  • Delivery

Parking

  • Free parking lot
  • Usually plenty of parking

Atmosphere

  • Casual

FAQs

What dining options and service features does New Burbs Burgers Ballard offer?
New Burbs Burgers Ballard offers lunch, dinner, dessert, and catering. You can choose from outdoor seating, dine-in, takeout, or delivery. They accept reservations for planning, and you’ll find free parking readily available, making your visit hassle-free.
Yes, New Burbs Burgers Ballard is good for kids, making it a great family dining spot. You’ll also appreciate the convenience of a free parking lot, which usually has plenty of spaces. The restaurant ensures accessibility with a wheelchair accessible entrance, welcoming all guests.
New Burbs Burgers holds an overall score of 6.2, indicating an average experience. While Service (7.8) and Ambience (7.8) are strong, Food (5.8) is average, and Value (4.7) could see improvement.
Customers frequently praise the flavorful burgers and the new battered fry recipe. The welcoming atmosphere and the friendly, attentive staff also contribute positively to their experience.
Some patrons have noted inconsistencies with the chicken sandwich, which has seen changes in preparation. There are also comments regarding recent price increases and occasional lapses in service, such as orders sitting on the counter.
Loading map…
Location
4105 NW Leary Wy, 98107 Seattle
Opening hours
Monday – Wednesday
3:00 PM – 9:00 PM
Thursday – Saturday
3:00 PM – 10:00 PM
Sunday
2:00 PM – 8:00 PM