Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Mt. Joy – Seattle
Mt. Joy - Seattle
Photo from Mt. Joy
Mt. Joy at a glance
Seattle First Hill
- 🍽️ Restaurant
$$
Price per Person $11–$20
mentioned by 128 of the guests
#329 out of 858 places to eat in Seattle
#43 Restaurant out of 94 in Seattle
Good
7.8 out of 10
Food
Service
Ambience
Value
633
Reviews
77.3%
Satisfaction
Often praised
- Quality chicken
- Great service
Frequently criticized
- High prices
- Service issues
The restaurant Mt. Joy in Seattle’s First Hill neighborhood offers a welcoming spot for you to enjoy a meal. This casual establishment provides a quiet atmosphere, perfect for a relaxed dining experience.
You can grab a quick bite, savor a coffee, or unwind with a beer. With options for dine-in, takeout, and even outdoor seating, Mt. Joy caters to your preferences.
Overview: Introducting Mt. Joy
Mt. Joy offers a notable experience, particularly with its well-regarded chicken and the generally friendly staff . Many appreciate the inviting atmosphere that complements the meal, making for a pleasant visit.
However, some patrons find the price point a bit high for the offerings. There are also occasional concerns regarding the consistency of service and ordering systems, which can detract from the overall dining experience.
Good
7.8
out of 10
633
Reviews
77.3%
Satisfaction
108
negative
36
neutral
489
positive
Mt. Joy earns a solid overall 7.8, reflecting a generally positive dining experience. Customer satisfaction stands at a respectable 77.3%, indicating that most patrons leave content.
These figures are drawn from over 600 customer remarks, with a clear majority of 489 positive observations outweighing 108 negative ones. Diving deeper, the Ambience (8.3) and Food (7.9) are clear strengths, often praised for their quality and inviting setting.
Service also performs well (7.7), with many highlighting helpful staff. However, the Value (5.7) score suggests this is an area where some customers feel there’s room for improvement, often citing pricing concerns.
What people like
- Delicious, fresh chicken
- Friendly, quick service
- Inviting, clean atmosphere
What people don't like
- Perceived high prices
- Inconsistent service experience
- Limited customization options
With a solid 7.9 recommendation score, Mt. Joy generally delivers a positive experience, especially if you prioritize quality chicken and a pleasant setting. It’s a place worth considering for a casual meal where good food and atmosphere are key.
However, be mindful of the pricing, as some find it a bit steep. If you’re seeking a quick, satisfying meal and don’t mind paying a bit more, it’s a strong contender.
Those on a strict budget or needing extensive customization might want to explore other options.
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Verdict: Our expert take on Mt. Joy
Food (7.9 out of 10)
mentioned by 95% of the guests
It seems the food here is largely a crowd-pleaser, earning a good score of 7.9 and satisfying 78.3% of customers. With 289 positive remarks out of 369 total, many rave about the quality chicken, sauces, fries, and commitment to fresh ingredients, highlighting delicious flavors, perfect textures, and a great variety of options. However, not everyone is entirely convinced, with 53 negative comments pointing out some areas for improvement.
Concerns include bland chicken, a soggy bun, cold fries, and a general lack of flavor in some dishes, suggesting occasional inconsistencies in preparation and taste.
Food
369
Reviews
78%
Satisfaction
53
negative
27
neutral
289
positive
Rating distribution
What people like
- Juicy, crispy chicken
- Delicious sauces
- Tasty fries
What people don't like
- Bland chicken
- Soggy bun
- Cold, flavorless fries
Often praised
- foodMy partner also enjoyed their salad, which was great. I remember when this place was a food truck a few blocks from my old apartment, and the food is just as good, if not better, now that they have a physical location. Highly recommend :)
- chickenBeyond the food, the restaurant's interior was notably clean and bright, complemented by interesting music. A significant highlight was the absence of excessive packaging; everything was compostable, which was the best part aside from the excellent chicken. I'm eager to return and will definitely bring friends along.
- friesThe fries are always golden and crisp on the outside and soft in the center
- chicken sandwichwhite meat, chicken sandwich with french fries and herb ranch.
- spicy chicken sandwichAs a self-proclaimed fried chicken sandwich connoisseur, I can confidently say this was an excellent spicy chicken sandwich. The chicken itself was fresh, juicy, and crunchy, seasoned perfectly with just the right amount of heat.
- FoodFood and service was amazing.
- chicken sandwichesMy experience at this local spot was a mixed bag. I enjoyed the good shakes and the fast food quality chicken sandwiches, which were quite satisfying. However, the service was a bit slow, which detracted from the overall experience.
- saucesThe sauces are unique and wonderful and there’s a variety of flavors
- cauliflower bitescauliflower bites, and the salted caramel shake. Everything was seasoned beautifully
- food qualityfood quality was what really knocked it out of the park!
Frequently criticized
- chickenWhile the atmosphere was great, with a rating of 5, and the service was also good, rated at 4, the food was disappointing. The chicken was seasoned in a way that made it taste like the packets of cheap instant chicken flavored ramen noodles. This aspect of the food received a rating of 3.
- foodThe food is overly salty, dry and flavorless.
- friesOut of fries. (How does that happen at a fried chicken restaurant?)
- bunThe bun on the sandwich can get a bit soggy
- chicken tenders4 chicken tenders which couldn’t have been more than 1.5oz each
- food qualityThe quality was pretty pedestrian. I found that I could get more food of better quality at Dave's, and without having to pay extra for sauce. It's also significantly faster, even when Dave's is busy.
- mayocharge a dollar for a teaspoon of mayo
- Chipotle limeChipotle lime was extremely dusty and stale.
- FriesFries didn’t do anything for me. No flavor.
- Ranch sauceRanch has overwhelming nori taste. Gross.
If you're looking for a spot with generally delicious, high-quality chicken, tasty sauces, and great fries, this place is definitely worth a try. Just be aware that some experiences mention blandness or soggy buns, so keep your expectations balanced.
Service (7.7 out of 10)
mentioned by 61% of the guests
The service here generally shines, with a solid 7.7 score and 75.8% customer satisfaction, indicating a good experience for most. Many of the 100 positive comments highlight the friendly staff, quick service, and convenient ordering systems. Guests often praise the kindness, attention-to-detail, and efficient processes, making for a great overall experience.
However, not all experiences are perfect, with 28 negative comments pointing to some bumps. Issues like terrible customer service, unprofessional attitudes, and problems with the ordering system, including online order mishaps and app changes, have caused frustration. Some also noted a lack of customization options and occasional slow service.
Service
132
Reviews
75%
Satisfaction
28
negative
4
neutral
100
positive
Rating distribution
What people like
- Friendly, kind staff
- Quick, fast service
- Efficient ordering system
What people don't like
- Rude staff attitude
- Ordering system issues
- Online order problems
Often praised
- serviceMy experience at this restaurant featured solid chicken tenders and quick service. However, the prices are pretty high for a chicken place.
- staffThe staff is always extremely friendly
- ServiceI also enjoyed the everyday riddle game they have; it's super fun and was the highlight of my day. The atmosphere was great, and the service was excellent.
- customer serviceThe delicious, ethically sourced meat was a standout. I was also incredibly impressed with the genuinely wonderful customer service. JJ, in particular, went above and beyond to make my first visit feel like a VIP moment.
- orderingThe chicken itself is well spiced and tender, offering a cleaner eating experience than typical chicken sandwiches. The wait time is never long, ordering is easy, and the staff are super friendly. The atmosphere is chill, and I appreciate the openness of their ingredients and the variety of food options.
- JJJJ has always been super friendly
- recommendationsHe was incredibly helpful and even hooked me up with a good deal. I really appreciate his recommendations, and I'm super excited to eat this food.
- wait timeWait time is never long
- Food ready fastFood is ready fast
- Heyoh messaging servicestarting a messaging service called Heyoh that stops charging you if you stop using the service
Frequently criticized
- servicetheir service and ordering system have been messed up
- appI love Mt Joy and their food, but their service and ordering system have been messed up for months. They got rid of their app and their rewards/game system. Today, I ordered pickup on UberEats, and they said they weren’t receiving any online orders.
- customer serviceneed to learn how to be a good customer service
- staffWe reluctantly ordered via tablet, enduring their loud complaints throughout our meal. The fries were nicely cut but overly salty, much like the staff. The sauce price was steep at $2 for 2oz.
- ServiceService when I walked in - the woman just stared at me for a while and then pointed to the kiosk
- attitudeShe had the worst attitude I’ve ever encountered
- customization optionThere isn't a customization option at the ordering kiosk
- employeestwo very verbally pissed employees who were leaning against the front counter yelling
- modificationsdon’t allow for any modifications
- online ordering systemtheir online ordering/website issues
Expect generally good service here, with many customers praising the friendly and efficient staff. While a few reports mention tech glitches or less-than-stellar attitudes, the positive experiences largely prevail. It's worth a visit if you appreciate quick, helpful service.
Ambience (8.3 out of 10)
mentioned by 47% of the guests
The ambience at this spot truly stands out, earning a good score of 8.3 and a good customer satisfaction rating of 87.1%. With 81 positive comments out of 93 total, guests frequently praise the interactive music requests, the creative business approach, and the overall fun place vibe, fostering a strong sense of community through games and engaging activities. However, not everyone finds the atmosphere perfect.
The 10 negative remarks often point to issues with the music being too loud, weird, or faint, and some found the room was very warm. A few even noted a dead quiet atmosphere, suggesting the vibe isn't always consistently engaging for everyone.
Ambience
93
Reviews
87%
Satisfaction
10
negative
2
neutral
81
positive
Rating distribution
What people like
- Music requests
- Interactive games
- Clean environment
What people don't like
- Loud/weird music
- Room too warm
- Lack of vibe
Often praised
- atmosphereThe spicy chicken sandwich was particularly impressive, described as "fire, " and the fries were rated a perfect 10/10. Beyond the food, the restaurant has cultivated an amazing culture, enhanced by text trivia and engaging communication, creating a really fun atmosphere. I've genuinely enjoyed interacting with them over the past months.
- AtmosphereThe fries were also really good. The service and atmosphere were both a perfect 5/5.
- musicwith groovy music to go on top of that.
- spotGood spot to grab a bite
- absence of excessive packagingBeyond the food, the restaurant's interior was notably clean and bright, complemented by interesting music. A significant highlight was the absence of excessive packaging; everything was compostable, which was the best part aside from the excellent chicken. I'm eager to return and will definitely bring friends along.
- automationthis place automation is something to behold
- choosing musicOrdering from the app was super quick. The best part is choosing music to play from the order confirmation text message and then walking in to your favorite song playing at the restaurant.
- cinematic universeI love the portobello burger, and I’m happy to see the addition of the cauliflower bites and will try next time. The cinematic universe of this place is extremely cool and so well thought out — you’ll notice especially as a repeat visitor and if you participate in the quiz game ☺️.
- cleanlinessit was very clean
- compostableEverything was compostable
Frequently criticized
- musicFaint music playing only from the kitchen despite there being a sounds system in the dining room
- atmospherethis place was dead quiet after a Saturday night.
- chew rapidlyexpect to be chewing rapidly
- clienteleThe clientele, food and the employees are hurt due to this.
- eccentric lifetook the eccentric life out of it
- experienceNot a thing in the bag or the experience was worth dropping $70
- room was very warmThe room was very warm - felt like no AC.
If you're looking for an interactive and clean environment where you can influence the music and enjoy some fun games, this place is definitely worth a visit. Just be mindful that the music volume or room temperature might occasionally be a minor concern for some.
Value (5.7 out of 10)
mentioned by 24% of the guests
It seems the value here is a bit of a mixed bag, with a score of 5.7 indicating its pretty average overall. However, theres a decent buzz, with 19 positive comments out of 39 total discussions, highlighting aspects like student discounts, good deals, and even free street parking. Many find the food to be a good value, especially for kids meals.
On the flip side, customer satisfaction sits at a mixed 48.7%, reflecting concerns about the value. Many feel its often overpriced, with meals and sandwiches being on the expensive end. Specific complaints frequently mention the pricy nature of items and the steep cost of sauces, suggesting that while some find deals, others feel it's not worth the price.
Value
39
Reviews
48%
Satisfaction
17
negative
3
neutral
19
positive
Rating distribution
What people like
- Good deals offered
- Kids meals are good
- Plenty of parking
What people don't like
- Often overpriced
- Sauces are expensive
- Meals lack value
Often praised
- pricefries are delicious and worth price
- student discountYou can get significantly more food for the same price at other places nearby. The food does become worth it with the student discount, but this is only valid until 6 pm. Additionally, there's a lack of flexibility as there's no option to add cheese to their sandwiches.
- discountsanswer for discounts
- valueThe chicken is such a good value.
- Free street parkingParking options:Free street parking
- Plenty of parkingParking space:Plenty of parking
- ethical compromiseWhat a great ethical compromise with the demand of subscription services
- good dealMy experience at the restaurant was positive, largely due to the super nice guy at the front counter. He was incredibly helpful and even hooked me up with a good deal. I really appreciate his recommendations, and I'm super excited to eat this food.
- kids mealA well priced kids meal that is tasty and a good portion size!
- optionsother, more affordable options around SLU
Frequently criticized
- priceIt's also significantly faster, even when Dave's is busy. I would save your time and money and go elsewhere.
- expensive enddefinitely more on the expensive end
- meals/sandwichesMeals/sandwiches are around $14, making them more than a Chipotle
- overpricedbut overpriced
- pricesMy experience at this restaurant featured solid chicken tenders and quick service. However, the prices are pretty high for a chicken place. I paid $13 for 4 chicken tenders, and each one couldn't have been more than 1.
- pricing5oz, indicating an 80% return on the price of the chicken itself. While this doesn't account for materials or labor, I feel the pricing is a bit rich for chicken strips. There are more affordable options around SLU, but I will come back if I am craving chicken.
- pricyPretty pricy
- ratingI had to give them 2 stars to balance out the ratings
- sauce priceSauce price is steep for $2oz
- saucesextortionate $1 sauces
If youre looking for a good deal or can snag a student discount, this spot might offer decent value, especially with easy parking. However, be prepared for potentially higher prices on individual items and sauces, which could make it feel overpriced if youre not careful.
How are the prices at Mt. Joy?
On average, you’ll spend around 19 $ per person – from 128 guests. That puts the restaurant in the $11–$20 category. For a Restaurant, that’s comfortably mid-range.
Most diners find themselves in this $11–$20 bracket, with a good chunk also spending a bit more in the $21–$30 range. This shows prices are pretty focused around the average, not too spread out.
Here’s a quick look at what guests spend per person, based on the latest 128 reviews.
How this restaurant’s value stacks up against similar spots in Seattle.
For a Restaurant in Seattle, we think the pricing feels quite fair. It offers a solid mid-range option without breaking the bank, which is always a good sign.
Customer Reviews: what people think about Mt. Joy
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
6
Chicken tasted like instant ramen
My experience at the restaurant was mixed. While the atmosphere was great, with a rating of 5, and the service was also good, rated at 4, the food was disappointing. The chicken was seasoned in a way that made it taste like the packets of cheap instant chicken flavored ramen noodles.
This aspect of the food received a rating of 3.
- atmosphere10
- service8
- chicken3
Visit Type
- Delivery
Service Type
- Delivery
Meal Type
- Dinner
4
Great Food, Frustrating Ordering System
I love Mt Joy and their food, but their service and ordering system have been messed up for months. They got rid of their app and their rewards/game system. Today, I ordered pickup on UberEats, and they said they weren’t receiving any online orders.
They also stated they couldn’t give me a refund and I had to request it through the UberEats app. I then had to reorder my food, wait for it to be ready, and pay for it again. The food is still great, but it seems like they don’t actually want you to be able to order it.
- food10
- service2
- ordering system2
- app2
Visit Type
- Regular Visit
Service Type
- Dine-in
8
Standard Chicken, Excellent Service
My experience at MT Joy was pretty standard for a chicken sandwich shop, but the customer service truly sets them apart. I know I can always count on JJ for a good meal and a good experience.
- customer service9
- JJ9
- good meal8
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Lunch
10
Consistently Great Food and Service!
My experience at this restaurant was consistently excellent. The food is always delicious, and the customer service is top-notch. JJ, in particular, has been incredibly friendly during my visits and always offers great recommendations.
It's a truly solid spot!
- food10
- customer service10
- JJ10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
10
Best Chicken Sandwich Ever!
My experience at this restaurant was exceptional, starting with what I can confidently say is Seattle's best chicken sandwich, hands down. The delicious, ethically sourced meat was a standout. I was also incredibly impressed with the genuinely wonderful customer service.
JJ, in particular, went above and beyond to make my first visit feel like a VIP moment. I was initially nervous about the spicy version being too intense for my palate, but JJ assured me it would be flavorful, not fatal, and she was absolutely right! It hit the perfect sweet spot.
- chicken sandwich10
- ethically sourced meat9
- customer service10
What Mt. Joy offers
Crowd
- Family-friendly
- LGBTQ+ friendly
- Transgender safespace
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Alcohol
- Coffee
- Beer
- Quick bite
Dining options
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Onsite services
Parking
- Paid street parking
Atmosphere
- Casual
- Quiet
FAQs
Is Mt. Joy in Seattle accessible for all guests?
Yes, Mt. Joy prioritizes accessibility for you. The restaurant features a wheelchair accessible entrance, wheelchair accessible seating, and a wheelchair accessible restroom, ensuring a comfortable experience for everyone.
Does Mt. Joy offer amenities for families dining with children?
Absolutely! Mt. Joy is good for kids and provides a dedicated kids’ menu. High chairs are also available, making it a convenient and comfortable choice for families with young ones.
How does Mt. Joy generally rate among customers?
Mt. Joy receives a good overall score of 7.8. Customers particularly appreciate the Ambience (8.3), Food (7.9), and Service (7.7), though Value (5.7) is an area for improvement.
What are the standout menu items or service aspects at Mt. Joy?
Many customers praise the delicious and fresh chicken , including the spicy chicken sandwich, and the perfectly cooked fries . The staff are frequently noted for being friendly and providing quick service.
Are there any common concerns about dining at Mt. Joy?
Some patrons find the price to be on the higher side, impacting the overall Value . There have also been occasional remarks about inconsistent service experiences and limited customization options.