Highlights
- Great dessert
- Great tea selection
Reviews
Satisfaction
The restaurant Fairmont Olympic, a distinguished restaurant in Seattle’s Central Business District, invites you to experience the renowned Afternoon Tea at Fairmont Olympic Hotel. You’ll find yourself drawn to its cozy atmosphere, where the promise of great dessert awaits.
This establishment is celebrated for its exquisite culinary offerings, making it a prime destination for those seeking a memorable dining occasion in the heart of the city.
Fairmont Olympic offers an afternoon tea experience where guests often praise the delicious pastries and sandwiches, along with the attentive service from staff. Many find the ambiance to be quite beautiful and grand, especially when seated in the intimate Library side.
However, some aspects of the food quality and overall value have drawn criticism. While the scones can be a highlight, other food items, like the bread and petit fours, have been described as stale or underwhelming.
Service, though often friendly, can sometimes be slow or inconsistent, and the overall experience is frequently deemed over-priced, particularly given the occasional loud environment.
Reviews
Satisfaction
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The Fairmont Olympic holds an overall restaurant score of 5.9, placing it squarely in the average category, with customer satisfaction at a 51.7% mixed level. This indicates a somewhat balanced experience, where opinions are quite divided.
With 327 total opinions, including 169 positive and 139 negative remarks, there’s a clear split in how guests perceive their visit. Looking closer, the Service (6.8) and Ambience (6.9) generally receive more favorable feedback, suggesting these are stronger points.
However, the Food (5.6) is perceived as average, with some notable inconsistencies. The most significant area for improvement appears to be Value (2.6), which many guests found to be quite poor, often citing high costs for what they received.
With a recommendation score of 6, Fairmont Olympic presents a mixed bag. While the elegant setting and often attentive service create a pleasant atmosphere, the overall value and inconsistent food quality can be a point of contention for many guests.
If you’re seeking a special occasion tea experience where ambiance and service are paramount, it might be worth considering. However, be prepared for a higher price point and potentially variable food offerings.
It’s a place that shines in certain aspects but has room for improvement in others.
The food here presents a bit of a mixed bag, with an average score of 5.6 and customer satisfaction at a 47.5% mixed rating. Many guests, however, have raved about the food presentation, delicious pastries and sandwiches, and thoughtful vegan menu options. With 84 positive remarks out of 177 total comments, there's certainly a lot to enjoy, from scones to sweet & savory bites.
On the flip side, 76 negative comments point to some areas needing attention. Concerns frequently arose regarding stale sandwich bread, bland fillings, and disappointing desserts, with some finding the overall food quality to be underwhelming. It appears consistency might be an issue, as some experiences fell short of expectations.
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If youre considering dining here, be prepared for a potentially inconsistent food experience. While some aspects like presentation and specific items can be delightful, theres a noticeable chance of encountering stale or bland offerings. It might be worth a try if youre flexible, but dont go in expecting culinary perfection across the board.
When it comes to service, many guests have had a genuinely positive experience, with 44 positive remarks out of 68 total. Youll often find friendly staff and an attentive waiter who is knowledgeable on teas, making for a pleasant visit. Theres also praise for food allergy accommodation, showing a caring touch.
Overall, the service scores a respectable 6.8, indicating a good effort. However, the customer satisfaction sits at a more mixed 64.7%, reflecting some areas for improvement. A number of the 24 negative comments mention slow service and an unhelpful or rude receptionist.
Issues like a lack of refills for tea pots and staff being unwilling to accommodate certain requests also pop up, suggesting inconsistency in the overall experience.
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Overall, service here can be quite good, with many praising the attentive and knowledgeable staff. However, with customer satisfaction being a bit mixed, you might encounter slower moments or less accommodating interactions. If you're patient, the positive experiences often shine through.
The ambience here generally hits the mark, with a 6.9 score indicating a good experience, though customer satisfaction is a bit more mixed at 69%. Many guests rave about the stunning atmosphere and vibe, often calling it the best selling point. With 40 positive remarks out of 58 total, people particularly love the beautiful decor, live plants, and the elegant blend of old architecture with modern, lux vibes, creating a peaceful escape.
However, not everyone finds the setting ideal, with 17 negative comments highlighting some drawbacks. Concerns include uncomfortable chairs and small tables, especially in the Olympic Bar area. Some guests felt the experience was awkward, being in the middle of a busy hotel lobby, and found the environment loud and chaotic, particularly during tea time, with slouchy furniture around undersized coffee tables.
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If youre looking for a visually stunning place to soak in a grand atmosphere and take photos, this spot is definitely worth a visit. Just be aware that seating might be less comfortable and the noise level can be higher, especially if youre hoping for a quiet, intimate experience.
When it comes to value, it seems theres only a glimmer of hope. Out of 24 comments, just 1 positive sentiment suggests that the experience might be worth it for a special occasion. However, with a customer satisfaction of just 4.2% and a score of 2.6, its clear that most guests dont feel theyre getting their moneys worth.
The overwhelming sentiment, with 22 negative comments, points to significant concerns about Price and high cost. Many felt it was not worth the price and questioned the value per dollar, especially with added afternoon tea charges, tax, and even parking' contributing to the overall expense.
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If youre looking for a splurge for a truly special occasion and budget isnt a concern, you might find some enjoyment. However, for everyday dining or if youre mindful of your wallet, this spot likely wont deliver the value you're hoping for.
On average, you’ll spend around 90 $ per person – from 40 guests. That puts the restaurant in the $81–$90 category. For a Restaurant, that’s definitely higher-end.
Looking at what people actually spend, prices are quite spread out, with a good number of diners opting for experiences over 101 $, suggesting a premium experience for many.
Here’s a quick look at what guests spend per person, based on the latest 40 reviews.
See how this restaurant’s value stacks up against similar spots in Seattle.
Considering the average spend and the spread of prices, we think the pricing feels appropriate for a higher-end restaurant experience. It’s good to know what to expect for a special meal.