Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
oChef » Cluck and Crunch – Seattle
Cluck and Crunch - Seattle
Photo from Cluck and Crunch
Cluck and Crunch at a glance
Seattle Kenwood
- 🍽️ Restaurant
$$
Price per Person $21–$30
mentioned by 49 of the guests
#745 out of 858 places to eat in Seattle
#81 Restaurant out of 94 in Seattle
Average
6 out of 10
Food
Service
Ambience
Value
279
Reviews
53.8%
Satisfaction
Often praised
- Crispy chicken
- Friendly service
- Clean space
Frequently criticized
- High prices
- Inconsistent food
- Cramped space
The restaurant Cluck and Crunch is a welcoming spot in Seattle’s vibrant Kenwood neighborhood. This restaurant offers a fantastic quick bite experience, perfect for when you’re looking for delicious food without a long wait.
Its casual atmosphere makes it an ideal choice for a relaxed meal.
Overview: Introducting Cluck and Crunch
Cluck and Crunch often delivers on its promise of well-prepared chicken, with many praising the juicy and crispy quality of their sandwiches and fried chicken. Customers frequently highlight the swift and genuinely friendly service, noting helpful staff who make the experience pleasant.
There’s also appreciation for the generally clean place. However, experiences can vary, with some finding the food quality inconsistent, citing issues with taste and even the waffle fries.
The prices are a frequent point of contention, often deemed too high for the perceived value. The atmosphere can also feel a bit cramped, and some service interactions have been less than ideal.
Average
6
out of 10
279
Reviews
53.8%
Satisfaction
103
negative
26
neutral
150
positive
Cluck and Crunch holds an overall score of 6, placing it squarely in the average category, with customer satisfaction at a mixed 53.8%. This suggests a somewhat divided opinion among diners.
The restaurant’s strengths clearly lie in its Food (6.4) and Service (6.8), which receive generally positive feedback. Out of 279 customer comments, 150 were positive, often commending the quality of the main dishes and the helpfulness of the staff.
However, the experience isn’t uniformly positive. The Ambience (4.9) is perceived as average, with some finding the space a bit tight.
The most significant area for improvement is Value (3.1), which customers frequently found disappointing, citing high prices for what they received. This is reflected in the 103 negative comments, many of which focused on the cost-to-quality ratio.
What people like
- Juicy, crispy chicken
- Friendly, fast service
- Clean dining area
What people don't like
- High prices
- Inconsistent food quality
- Cramped atmosphere
Cluck and Crunch presents a mixed experience. While the chicken often hits the mark with its juicy and crispy texture, and the service is generally commendable, the overall value proposition is a significant hurdle.
With a recommendation score of 6.4, it’s a place that might satisfy specific cravings if you manage expectations. If you prioritize well-prepared fried chicken and a friendly interaction, it could be worth a visit.
However, be prepared for potentially higher prices and an ambience that might feel a bit tight. It’s not a guaranteed hit for everyone, so consider your priorities before heading over.
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Verdict: Our expert take on Cluck and Crunch
Food (6.4 out of 10)
mentioned by 98% of the guests
Many diners rave about the food here, with 117 positive remarks out of 196 total pieces of feedback. Guests frequently praise the chicken itself, often highlighting its juicy tender meat and crispy outside. The spicy chicken sandwich also gets a lot of love, contributing to a generally upbeat dining experience.
However, it's not all perfect, as 60 negative comments indicate some areas for improvement. The overall food score sits at an average 6.4, and customer satisfaction is a mixed 59.7%. Some found the spice level to be overwhelming, while others noted issues with quality, describing chicken as dry or lacking seasoning.
Food
196
Reviews
59%
Satisfaction
60
negative
19
neutral
117
positive
Rating distribution
What people like
- Delicious spicy sandwich
- Juicy, crispy chicken
- Freshly cooked food
What people don't like
- Inconsistent chicken quality
- Overly spicy dishes
- Dry, unseasoned food
Often praised
- chickenthe chicken was great! ill miss the cornflake batter, it was very juicy and crunchy nonetheless.
- waffle friesI had the spicy chicken sandwich combo, and it was so good. The chicken was incredibly juicy, and the waffle fries were so yummy! Although it's a bit hard to see in the photo, the chicken was HUGE, making it definitely worth the price.
- chicken sandwichHad a chicken sandwich yesterday. It was crispy outside yet juicy inside.
- fried chickenMy experience with this restaurant was for a delivery order of fried chicken. Even though the food arrived a bit cooled down, I was pleasantly surprised by how wonderfully crisp and flavorful it still was. I was really impressed and would definitely order from them again.
- foodfood came very fast and was very delicious
- friesThe spicy chicken sandwich is definitely worth trying. If you opt for the combo, you get a lot of food, and the fries are seasoned well. The spicy element actually has a good kick.
- sandwichThe sandwich was huge and juicy
- spicy chickensuper impressed with the spicy chicken
- FoodFood:5
- chicken sandwich comboGot the chicken sandwich combo and it was delicious
Frequently criticized
- chickenMy experience at this restaurant was extremely disappointing. I had the worst chicken I’ve ever had in my life. The slushie tasted so cheap, and the prices here are way too high for the terrible quality.
- waffle friesmost of the waffle fries were also pretty bad
- foodThe food is beyond disappointing.
- spicy chickenspicy chicken was very hot she said no, I have never had spice that hot in my life.
- food tasteabsolute worst tasting food
- qualityI had the worst chicken I’ve ever had in my life. The slushie tasted so cheap, and the prices here are way too high for the terrible quality. I strongly advise you to don’t waste your money.
- rollsthe rolls are nasty and dry
- tendersthe tenders were extremely disappointing
- Asian fusion type restaurantjust yet another Asian fusion type restaurant that doesn’t live up to the expectations
- FoodI have never had spice that hot in my life.
If you're craving fried chicken, this spot offers some genuinely delicious options, especially their spicy sandwich. Just be mindful that consistency can be a bit mixed, so you might encounter some hits and misses with spice or overall quality.
Service (6.8 out of 10)
mentioned by 42% of the guests
When it comes to service, theres a lot to appreciate! With a score of 6.8 and 61.5% customer satisfaction, its a bit of a mixed bag, but many experiences shine. Guests frequently praise the great staff, friendly employees, and excellent customer service, with specific shout-outs to Sarah for being incredibly helpful.
Out of 39 total opinions, 24 were positive, highlighting genuine warmth. However, not every interaction hits the mark. Some customers reported horrendous customer service, including instances where a lady hung-up or issues with an incorrect order.
There were also mentions of unhelpful person at the register, suggesting inconsistency in service quality across the board, with 12 negative opinions.
Service
39
Reviews
61%
Satisfaction
12
negative
3
neutral
24
positive
Rating distribution
What people like
- Friendly staff
- Helpful employees
- Quick food delivery
What people don't like
- Rude customer service
- Incorrect orders
- Unhelpful staff
Often praised
- staffThe staff was super nice and explained all the new items
- ServiceService:4
- customer serviceThe customer service was amazing
- employeesThe employees are amazing
- serviceThe service was great and friendly
- SarahSarah was great and very nice person
- brought food straight to our tablebrought food straight to our table
- businessMy visit on Sunday, June 1st, was an amazing start to the month. I hope the staff receives the recognition they deserve, and the business thrives! Raza eres bienvenido aquí te tratan muy bien y también hablan español.
- foodSarah was a great and very nice person, who really helped me choose the best options. The food came very fast and was incredibly delicious.
- girl working the front counterthe girl working the front counter was very nice
Frequently criticized
- ServiceAsked if they had potato salad, she said yes, ended up with mash potatoes.
- assistancecan I help you!
- customer servicehorrendous customer service experience
- feedbackthe person I spoke with got really defensive about it
- incorrect orderled to me receiving an incorrect order
- lady hung-uplady hung-up in my face
- order sitting outmy order was already just sitting out on the cabinet
- other people workingthe two other people working by the chicken fryer seemed more scatter brained
- person at the registerthe person at the register was not fluent in English
- refundsthey wouldn’t do refunds on the phone and it was company policy
Overall, service here seems to be a bit of a gamble. While you might encounter incredibly friendly and helpful staff, be prepared for the possibility of a less-than-stellar experience, especially if issues arise. Its worth a try if youre feeling lucky, but don't expect perfection every time.
Ambience (4.9 out of 10)
mentioned by 23% of the guests
When it comes to ambience, this spot offers a bit of a mixed bag, with a score of 4.9, placing it in the average range. Many guests appreciate the clean place and the option for outdoor seating, noting that its awesome to see everybody smile. These positive comments come from 6 opinions out of 17 total, highlighting a generally pleasant, if not outstanding, vibe.
However, customer satisfaction sits at a poor 35.3%, indicating significant room for improvement. Several of the 9 negative comments mention the atmosphere being confusing or even terrible, with the inside of the restaurant feeling too small and not very kid-friendly. Some felt there wasnt enough space to truly enjoy the food, suggesting the hype didn't match the reality.
Ambience
17
Reviews
35%
Satisfaction
9
negative
2
neutral
6
positive
Rating distribution
What people like
- Clean place
- Outdoor seating
- Friendly vibe
What people don't like
- Confusing atmosphere
- Too small inside
- Not kid-friendly
Often praised
- AtmosphereAtmosphere:5
- clean placevery clean place
- everybody smileIt’s awesome to see everybody smile!
- outdoor seatingDon’t skip the dinner rolls; they’re soft and remind me of a homemade non sweet version of Hawaiian rolls. The place itself is small and can get crowded, but they've got outdoor seating. Honestly, my search is over.
- placethe place is clean
Frequently criticized
- atmospherethe atmosphere was a little confusing though.
- AtmosphereAtmosphere:2
- advertisementsNever trust the pictures or the advertisements
- hypeAll the hype for nothing
- inside of the restaurantthe inside of the restaurant feels a bit too small
- kid-friendly placeit’s definitely not a kid-friendly place
- picturesNever trust the pictures or the advertisements
- spaceI wish there was more space to enjoy the food
If youre looking for a clean spot with outdoor seating and dont mind a potentially cramped or confusing indoor atmosphere, this place might be okay. However, if space, a clear vibe, or a kid-friendly environment are high on your list, you might find yourself disappointed.
Value (3.1 out of 10)
mentioned by 38% of the guests
When it comes to value, a few folks found some bright spots, noting that despite being a bit pricier, the quality, like huge, juicy chicken, made it absolutely worth the price. This positive sentiment, though limited to 3 comments, highlights that some customers felt they got their moneys worth. However, the overall sentiment for value is quite low, with a score of just 3.1 and customer satisfaction at a mere 11.1%.
Many of the 22 negative comments expressed frustration over the high prices, calling them "crazy, " "ridiculous, " and "expensive. " It seems many feel the quality doesnt match the price, leading to a perception of poor value.
Value
27
Reviews
11%
Satisfaction
22
negative
2
neutral
3
positive
Rating distribution
What people like
- Worth the price
- Huge, juicy chicken
What people don't like
- Prices too high
- Quality not matching
- Very expensive
Often praised
- priceThe chicken was incredibly juicy, and the waffle fries were so yummy! Although it's a bit hard to see in the photo, the chicken was HUGE, making it definitely worth the price. The workers were also very sweet.
Frequently criticized
- pricesMy experience at this restaurant was awful. The food tasted cheap and was incredibly greasy, which was a major disappointment given the crazy high prices. The atmosphere was also terrible, contributing to an overall negative dining experience.
- priceQuality does not match the price
- 3 pieces of chicken, fries, 1 soft white roll, 1 dipping sauce, and a fountain soda$20 gets you 3 pieces of chicken, fries, 1 soft white roll, 1 dipping sauce, and a fountain soda.
- PricesPrices are crazy
- combopaid $21 for a combo and did not get our fries
- expensivejust very expensive for KFC par chicken
- insane pricesDue to the insane prices
- moneyYou’ll waste your money here
- priceykinda pricey
If you're looking for great value, this might not be your go-to spot, as many find the prices quite steep for what you get. While some appreciate the quality, be prepared that your wallet might feel a bit lighter than expected.
How are the prices at Cluck and Crunch?
You’re looking at roughly 24 per person – reported by 49 diners. That puts it in the $21–$30 category. For a Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is 24, it’s interesting to see that a good chunk of diners (29 out of 49) actually spend less, typically in the $11–$20 range. This suggests a nice mix of options, from more budget-friendly bites to slightly higher-end experiences.
Here’s a quick look at what guests spend per person, based on the latest 49 reviews.
How this restaurant’s value stacks up against similar spots in Seattle.
Overall, we think the pricing here feels pretty fair for a Restaurant in Seattle. With options ranging from more budget-friendly to slightly higher, it offers good flexibility for different dining preferences.
Customer Reviews: what people think about Cluck and Crunch
Price per Person
- $71–$80
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
1
Extremely Disappointing Meal, Not Worth the Price
My experience at this restaurant was extremely disappointing. I visited tonight expecting the quality of Heavenly Sent Chicken, but it seems the business has changed hands or direction. Unfortunately, the meal was a massive disappointment.
I ordered a 4-piece spicy meal with several sides, totaling over $50. The quality was unacceptable for any price point, let alone a premium one. The chicken and fries were inedible due to what tasted like old, burnt frying oil.
The mac n cheese had a dry, powdery texture similar to sawdust, and the mashed potatoes were clearly instant/dehydrated with an unappetizing texture. I ended up having to order dinner from another establishment because this meal was inedible. I am requesting a full refund for this order.
I hope management takes this feedback seriously and makes the necessary adjustments to their quality control and ingredients.
- quality1
- chicken1
- fries1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
2
Disappointing Experience with Bland Food
I decided to give this new restaurant a chance, hoping that early reviews might not be fully representative. Unfortunately, my experience was quite disappointing. The chicken was largely inedible, tasting "wrong, " with only one tender being halfway decent but still unseasoned and bland.
The waffle fries were also problematic; they seemed hollow and stale, not quite burnt but definitely not good. I contacted the restaurant to share this feedback, as I believe new businesses benefit from such insights. However, the call was unusual.
The staff member became defensive, insisting the food was made fresh and seemed to doubt my feedback. While I understand it might have been fresh, the taste suggested an issue with the chicken or possibly the fryer. They offered to replace the order, but I wasn't willing to make a 30-minute trip for another potentially disappointing meal, especially since even the "edible" item wasn't good.
They stated refunds weren't possible over the phone and required an in-person return with a receipt, which I found inconvenient. Ultimately, I'm chalking this up to an expensive disappointment, with my primary goal being to provide feedback to help them improve. I would definitely recommend considering other options.
- chicken1
- waffle fries2
- food2
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
4
Cluck and Crunch: Okay Chicken, Great Fries, High Prices
I visited this location expecting to find Heaven Sent Chicken, but it has since been rebranded as Cluck and Crunch. The chicken itself was just okay. However, the waffle fries were good!
The prices are quite high, which seems to be the norm everywhere these days. For $20, you get 3 pieces of chicken, fries, one soft white roll, one dipping sauce, and a fountain soda.
- Chicken5
- Waffle fries8
- Prices2
- 3 pieces of chicken, fries, 1 soft white roll, 1 dipping sauce, and a fountain soda3
Price per Person
- $31–$40
Visit Type
- Food Exploration
Service Type
- Dine-in
5
Great Service, Disappointing Food
My experience at this restaurant was a mixed bag. The service was great and friendly, which was a definite plus. However, the food, specifically the tenders, was extremely disappointing, especially considering the price.
I've had better frozen chicken tenders from the grocery store.
- service8
- tenders2
- price3
Visit Type
- Food Exploration
Service Type
- Dine-in
8
Mostly Great, One Undercooked Item
I've eaten here 4 times, and 3 of those experiences were excellent. However, on my last visit, the crust on the chicken was undercooked. I suspect they might have just had an off day.
I plan to try a piece before I leave next time to ensure it's cooked through.
- food9
- chicken crust2
What Cluck and Crunch offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Quick bite
Dining options
- Dinner
- Lunch
Service Options
- Curbside pickup
- Dine-in
- Takeout
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
What dining options and atmosphere can you expect at Cluck and Crunch?
At Cluck and Crunch, you can enjoy a casual atmosphere perfect for a quick bite. They offer dining options for both lunch and dinner, making it a convenient spot for any meal in Seattle’s Kenwood neighborhood.
Are there accessible parking and service options available at Cluck and Crunch?
Yes, Cluck and Crunch provides excellent accessibility with a wheelchair accessible entrance and parking lot. You’ll also find free street parking and a free parking lot, usually with plenty of space. Service options include dine-in, takeout, and curbside pickup.
What is the overall rating for Cluck and Crunch?
Cluck and Crunch has an overall score of **6** out of 10, with customer satisfaction at **53.8%**. While **Food** (6.4) and **Service** (6.8) are generally well-regarded, **Ambience** (4.9) is average, and **Value** (3.1) is a notable concern.
Is the chicken at Cluck and Crunch worth trying?
Many customers praise the chicken at Cluck and Crunch, describing it as **juicy** and **crispy**. The fried chicken and sandwiches are often highlighted for their flavor and generous portions.
Are the prices at Cluck and Crunch considered reasonable?
Opinions on pricing are mixed, with many customers finding the **prices** to be on the higher side, leading to concerns about the overall **value**. Some feel the quality doesn’t always match the cost.