oChef » Wens Kitchen – San Francisco » Wens Kitchen – San Francisco – Reviews

Wens Kitchen - Reviews

1150 Polk St, 94109 San Francisco
All reviews at a glance
353

Reviews

56.9%

Satisfaction

130

negative

22

neutral

201

positive

What people say about Wens Kitchen

Price per Person
  • $21–$30
Visit Type
  • Casual Outing
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Sue P.
Review date: 10/15/2025
2
Rude Service, Avoid This Place
Do not come to this restaurant! Go somewhere else. The front lady is super rude and cold for no reason. She performs like you owe her money. The food was rated a 2 and the service and atmosphere were rated a 1.
  • front lady1
  • food2
  • service1
Service Type
  • Dine-in
Sickwai G.
Review date: 10/13/2025
2
Rude Service, Not Worth Your Money
My experience at this restaurant was marred by the rude front desk staff. I believe there are other establishments that offer more respectful service. I would advise against spending your money here if you value being treated with respect.
  • front desk staff1
  • respectful service1
Price per Person
  • $11–$20
Visit Type
  • Regular Visit
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Quiet
Mike H.
Review date: 09/07/2025
8
Wen's: Back to Go-To Spot
My experience at Wen's has been a journey. While it's been hit or miss over the years, the food quality has improved a lot as of late. I really enjoyed the Singapore noodles and Pot Stickers. Wen's has made it back into my current go-to for classic American Chinese in the neighborhood, proving to be better than Wok Shop or Bamboo.
  • food quality9
  • Singapore noodles9
  • Pot Stickers9
Price per Person
  • $91–$100
Visit Type
  • Delivery
Service Type
  • Delivery
Anthony T.
Review date: 08/30/2025
1
Awful Food, No Flavor
My experience with this restaurant was through DoorDash, and the food was absolutely awful. I immediately got a refund and ordered from somewhere else. The food had no flavor, lacked salt and spice. For example, the orange chicken bread was very soft and had bits of cartilage.
  • food1
  • flavor1
  • salt and spice1
Price per Person
  • $31–$40
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Wait Time
  • Moderate (16–30 min.)
Yassine A.
Review date: 08/29/2025
2
Rude waitress ruined Chinese food experience
I came to eat in this place because I love to eat Chinese food, but I was surprised by the person who takes the orders and works as a very rude waitress. She doesn't know how to talk and speaks disrespectfully. I won't come back there again.
  • Chinese food7
  • waitress1
Price per Person
  • $11–$20
Visit Type
  • Delivery
Service Type
  • Takeout
Counselor L. E.
Review date: 08/21/2025
10
Kind Owner, Fresh & Delicious Food!
My experience at this restaurant was wonderful. The owner is very kind and went above and beyond by making me something off the menu. The food here is consistently fresh and good. I love ordering from them; my favorites are the fried rice and sweet and sour chicken, which are absolutely delicious.
  • owner10
  • food9
  • fried rice10
Price per Person
  • $41–$50
Visit Type
  • Quick Meal
Group Size
  • Solo
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Wolf F.
Review date: 08/04/2025
6
Small Portions, Nice Space
My experience at this restaurant was that of an average Chinese joint. I felt the portions were kind of small for the price, but the location is spacious and nice. The service is mostly self-serve; you scan the QR code at the table, order, and pay through your phone.
  • location7
  • service5
  • portions3
Price per Person
  • $21–$30
Visit Type
  • Food Exploration
Group Size
  • Large Group
Service Type
  • Dine-in
Lin L.
Review date: 07/16/2025
10
Delicious Food, Highly Recommended!
My experience at this restaurant was fantastic! The food was so good that we ordered twice more rice. We quickly ate up all the food. The atmosphere and service were both rated a perfect 5 out of 5. It's suitable for all group sizes.
  • food10
  • rice9
  • atmosphere10
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Quiet
Porshe T.
Review date: 07/13/2025
9
Amazing Chinese Food, Worth the Visit
My experience at this restaurant was fantastic, especially concerning the food. It has ruined me for other Chinese restaurants with its incredible depth of flavor. The homemade pot stickers, wonton soup, and Thai street noodles were all just fantastic. While the ambiance and service were fine, described as kind and efficient, it's the food that truly shines here. I plan to return as often as possible.
  • food10
  • depth of flavor10
  • homemade pot stickers9
Visit Type
  • Quick Meal
Group Size
  • Solo
Service Type
  • Dine-in
Anto D.
Review date: 07/06/2025
2
Non-existent service, okay food
My experience at this restaurant was marked by little or no service, as everything was handled through an app. Despite this, they still asked for tips, which felt inappropriate given the non-existent service. There was no farewell or eye contact when I left, even though I was the only customer. The food was okay, not great, but I cannot complain about its quality.
  • food5
  • service1

Top Restaurants in

Lou's
9.6
out of 10

12

100%

Supra Dinner Society
9.6
out of 10

150

100%

1904 Street Dogs
9.6
out of 10

73

100%

Taste of India
9.4
out of 10

307

100%