URBN Pizza - Reviews

My experience at this restaurant was mixed. The pizza itself was decent, but not particularly special. However, the service was great, and it's a great place to hang out if you're not too picky about your pizza, especially if you're already in the area.

My experience at this restaurant was disappointing. While the price was reasonable, around $30 for a large half pepperoni, half sausage and bell peppers pizza, the food quality was lacking. The toppings and sauce were sparse, and the pizza was extremely salty. Compounding the issues with the food, the customer service was also a problem. Trying to figure out how to get my carry-out order required asking five different staff members. Due to these issues, I will not be returning.

My experience at this restaurant was absolutely delicious! I am happily giving them 5 stars for the amazing food, superb service, and great ambience. I highly recommend the Build Your Own option—it's perfect for vegetarians with an incredible array of fresh toppings 🌱. A must-know tip: The pizza sizes are no joke! 😂 They are huge, so make sure to ask before you order. The ambience is great, and the service is superb; the staff is friendly and attentive. This place is an absolute gem! Great everything. 👍💯

My experience at this restaurant was fantastic! The pizza was delicious, and the atmosphere was very good. I appreciated the option to order half-half pizzas. Furthermore, the location is perfect.

Hands down, the best pizza I've had in a while! The chicken pesto pizza was absolutely delicious, with the perfect balance of flavors. But what really made the experience stand out was the friendly staff - they were attentive and made sure we had everything we needed. The atmosphere was also great, cozy and inviting. Highly recommend!

My experience at this restaurant was extremely negative. After paying a bill of $140, I was later additionally charged an extra $35. 23 on my credit card. This is completely unacceptable and I do not trust this place. I hope everyone involved in this gets into a car crash. It was so gross.

My experience at this restaurant was centered around their New Haven style pizza. To clarify, this means a thin crust with less cheese and sauce, allowing toppings to be the star. The pizza was absolutely delicious with large portions. It's important to note this is not a "California Flat Bread" pizza. We opted for loaded, custom pies, which were not cheap. Due to the thinness, a fork was needed for the center, though this would likely be less of an issue with leftovers. The crust was perfectly crispy-charred, not burnt, and the toppings were exactly as requested. You can truly go bonkers with your topping choices! Service was responsive, cooperative, and friendly. We rated it 4 stars because there were slight delays due to high demand, especially as it was a holiday weekend. While there's room for improvement, it's not a reason to avoid the restaurant. The atmosphere is geared more towards sit-down dinners, suitable for families, and they even offer a pet-friendly outside area. It's not ideal for bar flies due to few TVs and limited seating.

Seriously, how hard can it be to order a pizza at this place? We came on a weekday evening and got seated outside. After waiting 15 minutes with no waiter in sight, we decided it might be faster to order online. Forty minutes later, we were told that they had “missed” our order. At that point, we had been waiting with a small baby and still had no food. To make matters worse, they said they couldn’t refund the money since it was ordered online. We ended up leaving without a pizza—unhappy, hungry, and disappointed. The customer service here is simply non-existent, and our experience made it clear that the staff was not attentive or organized. Definitely not a place we’ll be returning to.

This is our family's favorite pizza place. We experienced fantastic pizza and fantastic service. I feel at home here. Thank you Adam and crew!

My experience at the restaurant was great! I loved the pizza - it was so good! The jalapeño hot honey was also so delicious.