Highlights
- Great beer selection
oChef » URBN Pizza – San Diego
URBN Pizza - San Diego
Photo from URBN Pizza
URBN Pizza at a glance
San Diego Del Mar Heights
- 🍕 Pizzeria
$$
Price per Person $31–$40
mentioned by 68 of the guests
#456 out of 755 places to eat in San Diego
#35 Pizzeria out of 68 in San Diego
Good
7 out of 10
Food
Service
Ambience
Value
403
Reviews
69.7%
Satisfaction
Often praised
- Delicious pizza
- Good service
- Nice ambience
Frequently criticized
- High cost
- Inconsistent food
- Ambience issues
The restaurant URBN Pizza in San Diego’s vibrant Del Mar Heights neighborhood is a top-notch pizzeria where you can discover an impressive beer selection. This casual spot offers a welcoming atmosphere for you to enjoy delicious food and drinks, making it a perfect choice for any occasion.
Overview: Introducting URBN Pizza
URBN Pizza offers a generally pleasant dining experience, with many appreciating its inviting atmosphere and the attentive service provided by its staff. Guests often highlight the quality of the main dishes, making it a solid choice for a casual meal.
However, some visitors have noted concerns regarding the overall value, finding certain items to be on the pricier side. There are also occasional remarks about inconsistent food preparation, suggesting some dishes might not always hit the mark.
Good
7
out of 10
403
Reviews
69.7%
Satisfaction
102
negative
20
neutral
281
positive
URBN Pizza achieves a respectable overall score of 7, indicating a generally good experience for many patrons. Customer satisfaction stands at 69.7%, suggesting a mixed but leaning positive reception, with nearly 281 positive remarks out of 403 total customer comments.
The Ambience (8.1) and Service (7.2) are clearly strong points, contributing significantly to positive visits. While the Food (7.1) also rates well, the Value (3.6) is a notable area for improvement, often cited as a drawback in customer feedback.
What people like
- Delicious pizza
- Attentive service
- Pleasant atmosphere
What people don't like
- High prices
- Inconsistent food quality
- Unpleasant smoke/music
With a recommendation score of 7.1, URBN Pizza is generally worth considering if you’re in the mood for a good pizza and a comfortable setting. It often delivers on its core offerings and provides a welcoming environment.
However, be mindful of the pricing, as some find it less competitive, and there can be occasional inconsistencies in food preparation. It’s a solid option, but manage expectations regarding overall cost.
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Verdict: Our expert take on URBN Pizza
Food (7.1 out of 10)
mentioned by 91% of the guests
When it comes to the food here, you're looking at a pretty solid experience with a score of 7.1 and a customer satisfaction of 71.6%. Many of the 174 positive remarks rave about the delicious thin crust pizza, especially the New Haven style, along with amazing wings and brussel sprouts. Guests often praise the creative pizza options and the quality ingredients.
However, not every bite is perfect. Out of 55 negative comments, some diners reported issues with pizza being cold, burnt, or soggy. There were also mentions of a lack of cheese or toppings, and occasional concerns about overall food quality and consistency, particularly with salads.
Food
243
Reviews
71%
Satisfaction
55
negative
14
neutral
174
positive
Rating distribution
What people like
- Delicious thin crust pizza
- Amazing wings, brussel sprouts
- Creative pizza options
What people don't like
- Pizza often burnt
- Cold, soggy pizza
- Inconsistent food quality
Often praised
- pizzaI had an absolutely outstanding experience hosting a birthday party for about 60 people at the Harland Brewing outdoor patio. We ordered pizza from URBN next door, which was a huge hit. The food was delicious, came out quickly, and paired perfectly with Harland’s excellent selection of beers.
- foodMy experience at this restaurant was absolutely delicious! I am happily giving them 5 stars for the amazing food, superb service, and great ambience. I highly recommend the Build Your Own option—it's perfect for vegetarians with an incredible array of fresh toppings 🌱.
- wingsthe wings and brussel sprouts are amazing
- clam pizzaI had the clam pizza and it was excellent!
- hot honey pizzahad the hot honey pizza that was very tasty
- pizzasThe pizzas are massive and can feed several
- thin crustthin crust, less cheese and sauce... Needed a fork for the center since it's thin.
- Eggplant Parmesan Pizzawe really enjoyed the Eggplant Parmesan Pizza
- FoodFood:4
- New Haven style pizzaDelicious authentic New Haven style pizza
Frequently criticized
- pizzaMy experience at Urbn Pizza was quite disappointing. I picked up a large Chicken Pesto Pizza, and it was honestly one of the worst pizzas I’ve ever had. Even though I picked it up right after ordering, the pizza was cold and stiff.
- crustthe crust was kind of burnt
- foodWe were unable to eat a significant portion of the pizza because it was so overcooked. The food quality was a major letdown, scoring a 1 out of 5. While the service was rated a 2 and the atmosphere a 3, the burnt pizza made the overall dining experience very negative.
- qualityThe crust was hard, and the toppings didn’t taste fresh, suggesting it had been sitting out for a while. For the price of a large pizza, I expected much better quality. It was a very disappointing experience, and I definitely won’t be going back to Urbn Pizza.
- wingsnever let the wings leave the kitchen burnt as it was
- Caesar saladThe Caesar salad tasted like they had squeezed lime juice all over it
- FoodFood:1
- Vegan pizzaThe Vegan pizza is NOT vegan unless you order the gluten free crust
- beer listBeer list is slightly too small 😬.
- brussels sproutsthe brussels sprouts and skillet cookie are missable
If you're craving delicious, creative pizza and tasty appetizers like wings and brussel sprouts, this spot is definitely worth a try. Just be aware that some experiences mention issues with pizza temperature or consistency, so manage your expectations for every dish.
Service (7.2 out of 10)
mentioned by 63% of the guests
The service here generally receives a 7.2 score, indicating a good experience for many, though customer satisfaction sits at a 69.7%, suggesting a bit of a mixed bag. Many guests rave about the friendly staff, attentive servers, and great hospitality, with 69 positive pieces of feedback highlighting excellent service and specific team members going above and beyond. However, 28 negative comments point to areas for improvement.
Some customers encountered rude staff or inattentive servers, leading to long wait times and even forgotten orders. These instances suggest that while the team often shines, there can be inconsistencies in the overall customer service experience.
Service
99
Reviews
69%
Satisfaction
28
negative
2
neutral
69
positive
Rating distribution
What people like
- Friendly, attentive staff
- Excellent customer service
- Personalized hospitality
What people don't like
- Rude or inattentive staff
- Long wait times
- Order issues
Often praised
- serviceMy experience at this restaurant was absolutely delicious! I am happily giving them 5 stars for the amazing food, superb service, and great ambience. I highly recommend the Build Your Own option—it's perfect for vegetarians with an incredible array of fresh toppings 🌱.
- staffWhile I found the prices to be fairly high, with $20-$35 for a pizza seeming a bit much, the service was absolutely amazing. Their servers were extremely joyful and attentive, making me wish other restaurants had such lovely staff. The food received a good rating, and the atmosphere was also highly rated.
- customer serviceI will have to come back and give them another try to change this review. The drinks were delicious and the customer service was great, but something about serving burnt wings is a concern. I will have to come back and give them another try to change this review.
- serverThey also had a great selection of rotating local beers and wines. My server joked if I was going to eat the entire pizza, and I said it was too big. Well, I ate the entire pizza – it was that good!
- MadisonMadison was a delightful staff member
- RachelAfter a long day, I dropped in for some good food and a glass of wine. Rachel was outstanding, expertly multitasking with restaurant duties, bar service, shift changes, and even surprise holiday gifting. I'll definitely be going back for the Mashed Potato Pizza!
- experiencecreate an incredible experience
- great servicegreat food and service staff was very sweet
- wait staffthe wait staff was AMAZING
- AdamAdam (bartender but served us at a table) was so friendly and helpful.
Frequently criticized
- servicePoor service The waitress was rude and unwelcoming
- bartenderthe bartender was completely frazzled
- customer servicecustomer service trying to find how to get the carry out required asking 5 staff members
- orderMy order was delivered and it was incorrect.
- staffWe ended up leaving without a pizza—unhappy, hungry, and disappointed. The customer service here is simply non-existent, and our experience made it clear that the staff was not attentive or organized. Definitely not a place we’ll be returning to.
- 1/2 and 1/2 orderMy experience at Urbn Pizza at Alesmith was bad. The person taking the order was rude and refused to take a 1/2 and 1/2 order. The staff looked bored, disengaged and/or drunk/stoned.
- Customer serviceI would advise going elsewhere. Customer service masters - not!
- bad experienceI recently had a bad experience at this location
- delaysslight delays due to demand.
- deliverydelivery that did not go so well
If youre looking for a place with potentially fantastic and personalized service, its worth a try, as many guests have wonderful experiences. However, be aware that theres a chance you might encounter some inconsistencies, from longer waits to less attentive staff. Its a bit of a roll of the dice.
Ambience (8.1 out of 10)
mentioned by 35% of the guests
When it comes to the vibe, this spot really shines! With a strong 8.1 score and a fantastic 85% customer satisfaction, its clear most folks love the atmosphere. Based on 34 positive remarks out of 40 total, guests consistently praise the atmosphere, chill vibe, and outdoor patio.
Many find it a great place to hang out thanks to its refreshing vibe and great location, making it perfect for casual dining. However, a few of the 4 negative comments point to some minor snags. Concerns arose regarding inappropriate music that didnt quite fit the mood, and a couple of guests noted foul smelling smoke from the kitchen, which could occasionally detract from the overall experience.
While these are isolated incidents, they're worth keeping in mind.
Ambience
40
Reviews
85%
Satisfaction
4
negative
2
neutral
34
positive
Rating distribution
What people like
- Great atmosphere
- Chill outdoor patio
- Convenient location
What people don't like
- Inappropriate music
- Foul smoke
Often praised
- atmosphereI also found the wings and brussel sprouts to be amazing. The atmosphere and service were both excellent, contributing to a great dinner experience.
- ambienceMy experience at this restaurant was absolutely delicious! I am happily giving them 5 stars for the amazing food, superb service, and great ambience. I highly recommend the Build Your Own option—it's perfect for vegetarians with an incredible array of fresh toppings 🌱.
- locationMy experience at this restaurant was largely defined by its unique location and great patio seating area. Unfortunately, the food did not live up to the setting.
- parkingDefinitely recommend this place ❤️👌🏽. Parking was easy and there were a lot of tables! The pizza was delicious ❤️❤️👌🏽.
- AtmosphereAtmosphere:5
- Friday nightGreat Friday night
- URBNURBN is always awesome
- ambianceThe ambiance was the best
- awesome placeAwesome place
- casual diningExcellent for casual dining or lunch
Frequently criticized
- coal burning pizza placequestioning why a coal burning pizza place is operating
- experiencedidn’t have a great experience
- foul smelling smokefoul smelling smoke pouring out from the restaurant
- musicThe music, however, was inappropriate
If you're looking for a place with a genuinely pleasant and relaxed atmosphere, this restaurant is definitely worth checking out. The outdoor patio and chill vibe are big draws, but be aware that the music or occasional kitchen smoke might not always hit the right note for everyone.
Value (3.6 out of 10)
mentioned by 19% of the guests
When it comes to value, things are looking pretty rough, with a score of just 3.6 and customer satisfaction sitting at a low 19%. Some folks have found a silver lining, appreciating the reasonable prices for large pizzas and the perk of free parking. It seems that for a select few, the large pizza size offers good bang for your buck, making it a decent option for feeding a crowd without breaking the bank.
However, the overall sentiment is quite negative, with 15 negative remarks compared to only 4 positive ones out of 21 total comments. Many customers are struggling with the price and prices being too high, often citing an extra charge or feeling that the small pizza doesnt justify the "high price. " It appears that for most, the cost simply doesnt align with the perceived quality or quantity, leading to significant disappointment.
Value
21
Reviews
19%
Satisfaction
15
negative
2
neutral
4
positive
Rating distribution
What people like
- Reasonable large pizza
- Free parking
What people don't like
- High prices
- Extra charges
- Small portions
Often praised
- priceThe Large pizza size is incredibly big, enough for 4 adults to eat. The price is around $30, which is reasonable. We also ordered salad and chicken wings as appetizers and were so full that we even had leftover pizza.
- free parkingFree parking
- pricesURBN Pizza used to be a gem in San Diego, known for its huge, delicious pizzas and reasonable prices. Unfortunately, it has transformed into just another capitalized expansion company that has sacrificed quality and consistency.
Frequently criticized
- priceThe crust was hard, and the toppings didn’t taste fresh, suggesting it had been sitting out for a while. For the price of a large pizza, I expected much better quality. It was a very disappointing experience, and I definitely won’t be going back to Urbn Pizza.
- extra chargewhich is an extra charge and only available for the small size pizza
- pricesthe prices are brutal - $24 for a small pizza (and it was small) felt pretty outrageous
- 5 toppingsPaid $40 for 5 toppings and get a burnt pizza.
- billTwo side salads, two pizzas, Brussels, and dessert was $120 with tip
- extra pizzacharge us for the extra pizza
- foodpay for food that we didn't order
- high pricein spite of the high price
- mistakepay almost double of what we ordered because of someone else's mistake
- small pizza$24 for a small pizza (and it was small) felt pretty outrageous
If you're looking for a budget-friendly meal, this might not be your best bet, as the value proposition is generally poor. While a very large pizza might offer some savings for a group, be prepared for potentially high prices and extra charges that could leave you feeling short-changed.
How are the prices at URBN Pizza?
You’re looking at roughly 32 per person – reported by 68 diners. That puts it in the $31–$40 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average is 32, many guests actually spend a bit less, with a good chunk of prices falling in the $21–$30 range. But dont worry, theres also a mix of higher-end options, so you can find something for different budgets.
Here’s a quick look at what guests spend per person, based on the latest 68 reviews.
How this Pizzeria’s value stacks up against similar spots in San Diego.
Overall, for a Pizzeria, we think the pricing feels fair, especially since there are options for different budgets. It’s not just about the average, but the variety they offer.
Customer Reviews: what people think about URBN Pizza
Visit Type
- Casual Outing
Service Type
- Dine-in
7
Decent Pizza, Great Hangout Spot
My experience at this restaurant was mixed. The pizza itself was decent, but not particularly special. However, the service was great, and it's a great place to hang out if you're not too picky about your pizza, especially if you're already in the area.
- pizza5
- service9
- place to hang out8
Price per Person
- $31–$40
Visit Type
- Delivery
Service Type
- Takeout
2
Salty Pizza, Poor Service
My experience at this restaurant was disappointing. While the price was reasonable, around $30 for a large half pepperoni, half sausage and bell peppers pizza, the food quality was lacking. The toppings and sauce were sparse, and the pizza was extremely salty.
Compounding the issues with the food, the customer service was also a problem. Trying to figure out how to get my carry-out order required asking five different staff members. Due to these issues, I will not be returning.
- price7
- pizza2
- customer service2
Price per Person
- $41–$50
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
Noise Level
- Moderate
10
Absolutely Delicious Pizza Gem!
My experience at this restaurant was absolutely delicious! I am happily giving them 5 stars for the amazing food, superb service, and great ambience. I highly recommend the Build Your Own option—it's perfect for vegetarians with an incredible array of fresh toppings 🌱.
A must-know tip: The pizza sizes are no joke! 😂 They are huge, so make sure to ask before you order. The ambience is great, and the service is superb; the staff is friendly and attentive.
This place is an absolute gem! Great everything. 👍💯
- Pizzas10
- food10
- service10
Price per Person
- $41–$50
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Moderate (16–30 min.)
9
Delicious Pizza and Perfect Location
My experience at this restaurant was fantastic! The pizza was delicious, and the atmosphere was very good. I appreciated the option to order half-half pizzas.
Furthermore, the location is perfect.
- pizza9
- atmosphere9
- half-half8
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Noise Level
- Quiet
10
Delicious Pizza and Friendly Staff!
Hands down, the best pizza I've had in a while! The chicken pesto pizza was absolutely delicious, with the perfect balance of flavors. But what really made the experience stand out was the friendly staff - they were attentive and made sure we had everything we needed.
The atmosphere was also great, cozy and inviting. Highly recommend!
- chicken pesto pizza10
- friendly staff10
- atmosphere10
What URBN Pizza offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
- Bar onsite
Offerings
- Hard liquor
- Wine
- Beer
- Cocktails
- Alcohol
Dining options
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
What dining and service options are available at URBN Pizza in Del Mar Heights?
At URBN Pizza, you can enjoy a casual dining experience with options like lunch, dinner, and dessert. They offer convenient service options including no-contact delivery, takeout, dine-in, and outdoor seating. You’ll also find table service available for your comfort.
Does URBN Pizza offer good accessibility and parking in San Diego?
Yes, URBN Pizza is committed to accessibility, featuring a wheelchair accessible entrance, parking lot, seating, and restroom. For your convenience, there’s usually plenty of parking available, including free street parking and a free parking lot.
How does URBN Pizza generally score with customers?
URBN Pizza holds an overall score of 7, indicating a good experience. Its Ambience (8.1) and Service (7.2) are highly rated, and the Food (7.1) is also well-regarded. However, Value (3.6) is an area where it falls short.
What do customers enjoy most about URBN Pizza's food?
Many customers praise the pizza itself, often describing it as delicious and substantial. Other popular items include the wings and brussel sprouts, with specific mentions of the clam pizza and hot honey pizza.
Are there any common complaints about URBN Pizza?
The most frequent complaints revolve around the perceived high prices, leading to concerns about overall value. Some also mention issues with food quality, such as burnt crusts or cold items, and occasional negative experiences with service.