Urban Crave - Reviews

My experience at this restaurant was defined by the insane price. For $49. 49, we received two sandwiches (a steak sandwich and a turkey club), a pop, and two waters. This cost for what we ordered felt completely unreasonable. The food itself was just okay, and the service and atmosphere were also rated low, contributing to a generally poor value experience.

My experience at this restaurant was mixed. While the drink was good, the service was a major letdown. The staff member, Georgia, had a very nasty attitude. It's disheartening to see someone act that way at work. The manager also approached with the same negative demeanor, seemingly aware of Georgia's behavior. It felt like they should have addressed the attitude issue directly, perhaps by letting both individuals go and focusing on retaining the establishment itself.

My experience at the restaurant was fantastic, largely due to the exceptional service provided by Annie. She has an incredible sense of humor and is constantly on the move, ensuring everything runs smoothly. The food was great, earning a 4 out of 5, and the atmosphere was also rated a perfect 5. It was a lunch visit with no wait time, and the price per person was around $20–30.

My experience at this restaurant was quite negative due to the service. I was charged $1. 34 for EACH glass of water, which I found to be despicable service. Smh.

My experience at this small place was mostly positive, centered around their great flatbread and beer selection. We tried the Margherita and Sweet Heat flatbreads, both of which were tasty. The food came out fast, which was appreciated. However, there was a slight hiccup with our second flatbread; it was supposed to have arugula, but they were out and didn't inform us when we ordered. This led to a minor change in the dish. While the food was good, it is expensive, but that's to be expected at the airport. Overall, it's a solid place to eat and chill before your flight.

My experience at this airport bar was the WORST AIRPORT BAR I HAVE EVER GONE TOO! . The bartender, Georgia, was incredibly rude. I witnessed her being super rude to a client who was waiting patiently. When Georgia returned to the bar, she yelled at the customer, telling her she needed to move. This was highly unprofessional and not the best way to treat customers, especially at an airport. Furthermore, after the customer walked away, Georgia began discussing the entire situation with other patrons, speaking very negatively about the customer and seeking validation. This behavior is highly unprofessional.

My experience was incredibly frustrating due to the horrible service from a bartender named Georgia. I arrived excited for a drink and was told to wait. When Georgia returned, she rudely told my friend and I that we couldn't sit at the bar, despite the sign being obscured by a candy rack. She then proceeded to yell at me and argue about the sign, even moving it herself. When I suggested she shouldn't be rude, she refused to serve us and claimed there was no manager. After insisting, she offered to call, but then directed me to the cashier for the number. The manager, Janixa, was great and apologized, offering the corporate number. I'm very upset about such rude workers, especially at an airport where customer service should be top-notch. Georgia needs to be removed immediately!

Even with a high flow of guests, the bartender still managed to serve everyone with a smile and a wink. It made me want to return for another drink.

My experience at this bar in MCO was marred by the RUDE bartender, Georgia. She was observed throwing things at the bar, giving dirty looks to customers, and refusing to serve people without reason. This is not my first time encountering her; she has consistently been a horrible, rude, and unwelcoming bartender. Other patrons also complained about her behavior and asked her to be nicer. This job is clearly not suited for her; if she dislikes people so much, she should consider a role without customer interaction.

My experience at the restaurant involved a wait for service, even though I was seated in front of the bartender. The price of three Bud Lights, including a 10% tip, came to $40. While the food received a good rating, the service and overall experience were impacted by the need to actively seek attention and the high cost of drinks.