Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Urban Crave – Orlando
Urban Crave - Orlando
Photo from Urban Crave
Urban Crave at a glance
Orlando Orlando International Airport
- 🍔 American Restaurant
$$
Price per Person $31–$40
mentioned by 49 of the guests
#139 out of 163 places to eat in Orlando
#8 American Restaurant out of 9 in Orlando
Average
4.9 out of 10
Food
Service
Ambience
Value
215
Reviews
41.9%
Satisfaction
Often praised
- Delicious food
- Friendly service
- Convenient location
Frequently criticized
- Poor service
- High prices
- Accessibility issues
The restaurant, an American Restaurant in Orlando’s Orlando International Airport neighborhood, offers a fantastic spot to grab a quick bite or enjoy a full meal. You’ll find Urban Crave to be a casual yet trendy destination, perfect for travelers and locals alike.
With a diverse menu featuring small plates and a wide array of beverages including hard liquor, wine, beer, and cocktails, you’re sure to find something to satisfy your cravings before or after your journey.
Overview: Introducting Urban Crave
Urban Crave offers a convenient stop, often praised for its great flatbreads and delicious drinks. Many guests appreciate the generally chill atmosphere and find the food to be a satisfying option for airport dining.
However, experiences can vary significantly, particularly regarding the staff. While some patrons rave about outstanding service and friendly staff, others report terrible service and even rude bartender interactions.
Value is also a mixed bag; some find prices reasonable for an airport, while others feel they are quite high.
Average
4.9
out of 10
215
Reviews
41.9%
Satisfaction
107
negative
18
neutral
90
positive
Looking at the numbers, Urban Crave holds a 4.9 overall score, placing it squarely in the average category. Customer satisfaction sits at 41.9%, indicating a mixed experience for many.
This feedback comes from 215 customer opinions, with 90 positive remarks and 107 negative ones, suggesting a slight lean towards dissatisfaction. Diving deeper, Food (5.4) is the strongest aspect, generally meeting expectations.
However, Service (4.3) often falls short, with many reporting issues. The Ambience (6.3) is perceived as slightly above average, offering a comfortable setting.
Meanwhile, Value (4) is a notable concern for some, often described as pricey for what’s offered.
What people like
- Delicious flatbreads & drinks
- Attentive, friendly staff
- Convenient airport spot
What people don't like
- Inconsistent, rude service
- Overpriced airport fare
- Limited accessibility
Urban Crave presents a mixed bag for travelers. With a recommendation score of 5.1, it’s a place that could either pleasantly surprise you with its food and some friendly faces, or leave you frustrated by service inconsistencies and pricing.
If you’re looking for a quick bite like a flatbread or a drink and are prepared for airport pricing, it might serve its purpose. However, if consistent, top-tier service and value are your priorities, you might want to explore other options.
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Verdict: Our expert take on Urban Crave
Food (5.4 out of 10)
mentioned by 78% of the guests
Let's talk about the grub! Out of 90 comments, 43 customers found some real winners, raving about delicious coffee, awesome flatbreads, and amazing menu items like the chicken chimichuri sandwich. Many appreciated the quality and taste, with some even calling dishes exquisite.
While customer satisfaction sits at a mixed 47.8%, the overall score for food is an average 5.4. On the flip side, 35 negative remarks highlight areas needing improvement. Concerns included disgusting coffee, questionable sausage, and cold food, with some even mentioning food poisoning from a roast beef sandwich.
Other diners found the breakfast quality very low, the lemonade bland, or the portion of food disappointing, suggesting a need for more consistent quality and seasoning.
Food
90
Reviews
47%
Satisfaction
35
negative
12
neutral
43
positive
Rating distribution
What people like
- Delicious coffee
- Awesome flatbreads
- Amazing menu items
What people don't like
- Food poisoning risk
- Inconsistent quality
- Poor breakfast quality
Often praised
- foodI enjoyed the great flatbreads, and the people serving were attentive and had a smile, even amidst the airport crowd. The food came out very quick and tasted great. The veggie flatbread with pesto and cheese was particularly yummy.
- drinksdrinks are absolutely amazing
- flatbreadgreat flatbread and beer!!
- FoodFood:5
- MargheritaWe got Margherita and sweet heat.
- Torta de la MexicanaBest tasting breakfast I’ve ever had, (Torta de la Mexicana)
- Veggie flatbreadVeggie flatbread was yumm with pesto and cheese
- beergreat flatbread and beer!!
- bloody maryOur bartender wasn't the most welcoming, perhaps due to the busyness, but our drinks were delightful and the food was delicious. We enjoyed the flatbread, a bloody mary, and a kiss cosmo. While pricey, the cost was expected for an airport location.
- bottled pepsiBought bottled pepsi
Frequently criticized
- eggsthe eggs had a horrible taste/aftertaste
- sausagethe sausage looked questionable
- Bud Lights3 Bud Lights with 10% tip came to 40 bucks
- FoodFood:2
- Italian sausageI ordered a meaty crazy pizza with Italian sausage, but I received a pepperoni only pizza. They ran out of Italian sausage and did not inform me, expecting me to be okay with the substitution. I would have preferred to order a flatbread instead.
- Mai Taibartender didnt know how to make a basic maitai. she only mixed pineapple and rum
- Pinothe brings me a WHITE wine.... I simply state that, hey Robert the Pinot is Red not White
- Santa Fe vegetarian salad$20 for a Santa Fe vegetarian salad is bad
- artificial sweetenerI bought coffee at Burger King in the airport before my flight, and it was disgusting. It was watered down, had fake cream, and only carcinogenic artificial sweetener. I dumped it and came here.
- arugulaour second flatbread was supposed to have arugula but they didn’t have any
Overall, the food here is a bit of a mixed bag. While some dishes like flatbreads and specific sandwiches receive high praise, there are notable concerns about breakfast quality, consistency, and even food safety. If you're feeling lucky and stick to the popular items, you might be pleasantly surprised, but be prepared for potential disappointments.
Service (4.3 out of 10)
mentioned by 78% of the guests
When it comes to service, some guests have had truly delightful experiences. Many praise the friendly staff, highlighting individuals like Annie and Melina for their incredible sense of humor and attentiveness. You might even find the wait time to be surprisingly short, with food and drinks coming out fairly quick, thanks to efficient bartenders and cashiers who make the experience a pleasure.
However, the overall picture is a bit of a mixed bag, with a score of 4.3 (average) and customer satisfaction at a concerning 37.1% (poor). Based on 89 customer opinions, with 55 negative compared to 33 positive, many report super bad service and a rude staff attitude, especially from some bartenders. Expect potential slow service and long wait times for orders, food, and even the bill, which can be frustrating.
Service
89
Reviews
37%
Satisfaction
55
negative
1
neutral
33
positive
Rating distribution
What people like
- Friendly, quick staff
- Attentive bartenders
- Efficient food delivery
What people don't like
- Rude staff attitude
- Slow service
- Poor communication
Often praised
- serviceThe service was outstanding, with Ricky being incredibly friendly
- bartenderthe bartender still got people served with a smile and a wink
- cashierThe food smelled amazing – ugh, I wasn't able to try any though. Still, I remember the place mostly because of the smell of good food and the cashier (who I forgot to get her name). She was working around 6 on the 1st of May.
- ServiceService:5
- staffStaff was amazing
- AnnieAnnie is the best!
- bartendersThe best bartenders ever!!!!!
- checkoutIt was busy, as expected, but I had a very friendly girl working the checkout. The place offers a bar/restaurant, as well as a selection of snacks and drinks for a quick stop, which is what I went for.
- cookAnthony, the cook, definitely knows what he is doing
- customer serviceSuch great customer service!
Frequently criticized
- serviceMy experience at this restaurant was terrible service all around. For a restaurant in a busy airport, they should be fully equipped to take care of their customers quickly and efficiently.
- attitudeManagement needs to handle his attitude and lack of accountability
- waiting timeFor a restaurant in a busy airport, they should be fully equipped to take care of their customers quickly and efficiently. Instead, we waited over 40 minutes for cold burgers and fries, and our orders were messed up. At that point, after waiting so long, you take what you can get and run to catch your flight.
- bartenderThe worst bartender ever Georgia !!!!!
- bartender Georgiamost horrible and RUDE bartender Georgia!!!
- Roberthe instantly gets an attitude and tells me that he stated he said pinot grigio two times
- ServiceService:2
- Staff attitudeStaff attitude is arrogant, slow
- accountabilityManagement needs to handle his attitude and lack of accountability
- approachlack of aproach
While some guests rave about friendly staff and quick service, the significant number of complaints about rude attitudes and slow service means you might have a hit-or-miss experience. If youre in a rush or value consistent, top-notch service, you might want to consider other options, but if youre feeling lucky, you could be pleasantly surprised.
Ambience (6.3 out of 10)
mentioned by 22% of the guests
When it comes to ambience, this spot offers a pretty mixed bag, with a score of 6.3 and customer satisfaction sitting at 62.5%. Many folks appreciate the overall atmosphere and describe it as a vibrant place or a convenient bar thats great for chilling before a flight. Based on 10 positive remarks out of 16 total, it seems to hit the mark for a relaxed vibe.
However, there are some clear areas for improvement. A few customers mentioned issues like dirty glasses and concerns about Kid-friendliness (no kids allowed in the bar area) and Wheelchair accessibility due to its small size. These 4 negative comments suggest the Atmosphere isnt perfect for everyone, especially if you're looking for a family-friendly or accessible spot.
Ambience
16
Reviews
62%
Satisfaction
4
negative
2
neutral
10
positive
Rating distribution
What people like
- Chill, vibrant atmosphere
- Convenient bar location
What people don't like
- Dirty glasses
- Not kid-friendly
- Poor wheelchair access
Often praised
- atmosphereI got water and a banana, unfortunately, I was running late for my flight. The atmosphere looked pretty chill and clean. From what I remember, it was a wrap-around bar, and I can't recall seeing tables, though I'm sure there were.
- placeThey offer breakfast until 10: 30 am and, amusingly, serve coffee with Kahlua all day! The service was good, and the place was convenient.
- AtmosphereAtmosphere:5
- convenient barnice little convenient bar at the middle of gates
Frequently criticized
- AtmosphereAtmosphere:2
- Kid-friendlinessNo kids allowed in bar.
- Wheelchair accessibilityToo small for a wheelchair.
- dirty glassesI just sat down to eat for a quick breakfast and the women working threw the card swiper at me and provided me with dirty glasses to drink out of.
If youre flying solo or with adults and just need a convenient, chill spot to grab a drink, this place could be a good fit. However, if youre traveling with kids or require wheelchair access, you might want to look elsewhere to avoid disappointment.
Value (4 out of 10)
mentioned by 33% of the guests
While the overall sentiment for value is a bit of a mixed bag, with a score of 4 (average) and customer satisfaction at a low 20%, some guests did find the pricing and Price per person to be quite reasonable. Based on 4 positive remarks, a few folks appreciated the accessible prices, especially for an airport bar, making it a decent option for those on a budget. However, the majority of the 13 negative comments highlight significant concerns regarding price and drink prices.
Many felt there was a lack of transparency and that items were generally pricey, with some even mentioning being charged for water. This suggests that while some found value, many others felt the cost didn't match the experience.
Value
20
Reviews
20%
Satisfaction
13
negative
3
neutral
4
positive
Rating distribution
What people like
- Reasonable pricing
- Accessible options
What people don't like
- High prices
- Lack transparency
- Expensive drinks
Often praised
- pricesHowever, coming from a tourist city, I had a wonderful service experience. My flatbread was also awesome, and the prices were very reasonable for an airport bar. I highly recommend giving this place a try; I had a great experience!
- Price per personHowever, this bar is not kid-friendly as no kids are allowed, and it's too small for a wheelchair. The price per person is between $1–10.
- pricingPretty reasonable pricing
Frequently criticized
- priceDon't think they were worth the price we had to pay for them
- pricesNo listed prices, 2 salads 2 drinks= $80
- Price$20 for a Santa Fe vegetarian salad is bad
- drink pricesdrink prices match the typical airport gouging
- glass of watercharged me $1.34 for EACH glass of water
- lost moneyLost money
- price tagthat price tag will remind you where you're at
- priceykinda pricey but it is the airport
- transparencyif there was any level of transparency!
If youre looking for a budget-friendly option, this might not be your first choice, as many find the "price" to be a significant drawback. Be prepared for potentially high costs, especially for drinks, and dont expect much transparency. It's best to check prices beforehand if value is a top priority for you.
How are the prices at Urban Crave?
On average, you’ll spend around 33 per person – based on 49 guests. That places this American Restaurant in the $31–$40 category, which wed call mid-range, perhaps a touch above. Looking at what people actually spend, its quite a mix!
While the average is 33, many diners report spending less in the $11–$30 range, suggesting there are both more budget-friendly options and some higher-priced experiences pulling up that average.
Here’s a quick look at what guests spend per person, based on the latest 49 reviews.
How this restaurant’s value stacks up against similar spots in Orlando.
Overall, we think the pricing feels pretty fair for an American Restaurant in Orlando. Theres a good range of options, so you can likely find something that fits your budget, whether youre looking for a quick bite or a more substantial meal.
Customer Reviews: what people think about Urban Crave
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
2
Insane Price for Sandwiches
My experience at this restaurant was defined by the insane price. For $49. 49, we received two sandwiches (a steak sandwich and a turkey club), a pop, and two waters.
This cost for what we ordered felt completely unreasonable. The food itself was just okay, and the service and atmosphere were also rated low, contributing to a generally poor value experience.
- steak sandwich5
- turkey club5
- pop5
- price1
- Service2
- Atmosphere2
Price per Person
- $21–$30
Visit Type
- Casual Outing
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
5
Good Drinks, Bad Attitude
My experience at this restaurant was mixed. While the drink was good, the service was a major letdown. The staff member, Georgia, had a very nasty attitude.
It's disheartening to see someone act that way at work. The manager also approached with the same negative demeanor, seemingly aware of Georgia's behavior. It felt like they should have addressed the attitude issue directly, perhaps by letting both individuals go and focusing on retaining the establishment itself.
- drink8
- lady georgia2
- manager3
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Annie's Amazing Service!
My experience at the restaurant was fantastic, largely due to the exceptional service provided by Annie. She has an incredible sense of humor and is constantly on the move, ensuring everything runs smoothly. The food was great, earning a 4 out of 5, and the atmosphere was also rated a perfect 5.
It was a lunch visit with no wait time, and the price per person was around $20–30.
- Annie10
- sense of humor9
- food8
Visit Type
- Casual Outing
Service Type
- Dine-in
2
Water Charges are Outrageous!
My experience at this restaurant was quite negative due to the service. I was charged $1. 34 for EACH glass of water, which I found to be despicable service.
Smh.
- glass of water1
- service1
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
8
Great Flatbread, Airport Prices
My experience at this small place was mostly positive, centered around their great flatbread and beer selection. We tried the Margherita and Sweet Heat flatbreads, both of which were tasty. The food came out fast, which was appreciated.
However, there was a slight hiccup with our second flatbread; it was supposed to have arugula, but they were out and didn't inform us when we ordered. This led to a minor change in the dish. While the food was good, it is expensive, but that's to be expected at the airport.
Overall, it's a solid place to eat and chill before your flight.
- flatbread8
- beer8
- Margherita7
- arugula3
- price4
What Urban Crave offers
Crowd
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
- Bar onsite
Offerings
- Hard liquor
- Quick bite
- Wine
- Coffee
- Beer
- Small plates
- Cocktails
- Alcohol
Dining options
- Breakfast
- Brunch
- Dessert
- Dinner
- Lunch
Service Options
- Dine-in
- Takeout
Parking
- Free street parking
- Usually plenty of parking
Atmosphere
- Casual
- Trendy
FAQs
Is Urban Crave accessible for guests with mobility needs?
Yes, Urban Crave ensures a comfortable experience for all guests. You’ll find a wheelchair accessible entrance, wheelchair accessible seating, and a wheelchair accessible restroom, making it easy to navigate and enjoy your visit.
What dining options and types of meals are available at Urban Crave?
Urban Crave caters to your schedule with a full range of dining options, including breakfast, brunch, lunch, dinner, and dessert. You can also enjoy quick bites, small plates, and a selection of coffee, beer, wine, and cocktails.
What is Urban Crave's overall performance and key strengths?
Urban Crave holds an overall score of **4.9**, indicating an average experience. Its **Food** (5.4) is generally well-received, while **Ambience** (6.3) is considered slightly above average.
How is the service at Urban Crave?
Service at Urban Crave is a mixed experience. Many customers highlight **outstanding service** and friendly staff, but others have reported **terrible service** and issues with staff attitude.
Are the prices at Urban Crave reasonable?
Pricing at Urban Crave receives mixed feedback. Some patrons find it reasonable for an airport setting, while a significant number consider it **pricey** and not offering good value.