Subway - Reviews

My experience with app pickup at this Subway was a hassle. I had to pull out my wallet and show ID for a sandwich, which completely defeated the efficiency of a mobile pickup order. While I understand there have been issues with "fraud" in the past, this is a ridiculous policy for Subway to implement.

My experience was marked by a ridiculous policy regarding identifying people. I'm not sure what kind of fraud is being experienced, but as a business owner, there must be more sensible ways to combat such problems. This is the first time I've encountered such a ridiculous policy being implemented. With three subways within a mile radius, a business needs to find ways to stand out, and this establishment seems to be doing everything possible to generate negative publicity instead of positive.

My experience at this Subway was frustrating. The guy working today asked to see my ID for an online order, which is unusual since they stopped asking for IDs months ago. He claimed he asks everyone who orders online, but I know that's not true. I visited a few weeks ago, and he only asked for my name and gave me my sandwich. I will not be returning to this Subway until I can place my order online without being asked for my ID, as it seems incredibly stupid to require identification for a sub sandwich. There are many better sub shops I can go to that won't ID me.

I ordered through the app, but the store manager denied my pickup because I didn't have my ID. This requirement was not mentioned at all when I placed the order. Furthermore, they wouldn't cancel the order, and I couldn't cancel it from the app either.

I am writing to express my extreme dissatisfaction with a recent pick-up order experience. Upon approaching the counter to inquire about my order, I was abruptly and rudely dismissed by a staff member who insisted I move aside. Even after politely explaining I was there for a pick-up, he was dismissive and demanded my ID. While I provided my name and ID, the staff member maintained a frown and showed little attention when handing over my sandwich. Furthermore, the sandwich itself was poorly made and did not taste good, leading me to give one away. The staff member's miserable, unpleasant, and unfriendly demeanor is unacceptable for customer service. I may have to escalate this to corporate as the experience was awful and unnecessary. The staff member in question was near the checkout, possibly wearing a hat, and appeared shorter than the other employee on duty.

I’ve been coming here on and off for a while, but I was stunned to find that one basic sandwich now costs nearly $20. It used to be affordable, but the prices have become unreasonable.

I hadn't visited a Subway in years, but this location is conveniently down the street from my work site. The service was good, with a male employee patiently helping me as I wasn't sure what to order. The price was fair for a footlong. My only complaints are the portion size of the meats and that the following day, after returning to try another sandwich with new sauces, my stomach was aching shortly after eating the first half. I'm not sure of the cause but hope all the ingredients are as fresh as they promote! Good luck with parking; you are better off on foot, lime bike/scooter, or Uber/Lyft.

My experience at this restaurant was extremely negative. The manager, who I assume was in charge, sounded heavily under the influence and was incredibly rude. My order was marked as delivered, but I never received it. When I called to inquire, the manager dismissed my concern, stating it wasn't her problem. I will be contacting corporate about this. The service was appalling, and the handling of my missing order was unacceptable.

My experience at this restaurant was quite negative. My order was messed up twice, and when I pointed it out, the staff was rude about remaking it, claiming I had 'walked out' the door. This indicates a significant issue with service accuracy and staff attitude.

I went to this location at 10: 30 AM on a Saturday, expecting it to be open at 9 AM as advertised, but it was closed. A rather shady employee was cleaning the windows inside and told me to come back in 10 minutes. I decided to leave because the situation seemed very sketchy. Corporate needs to evaluate this location, as this was the second time I've visited, and both times the experience felt very sketchy and strange.