Starbucks - Reviews

My experience at this Starbucks was so negative due to the terrible service that I didn't even want to stay to order. I have never been treated so disrespectfully by a Starbucks crew before.

Pier 55 is here, and if you want to go to the restroom and have a cup of hot tea, please go here. The employees are kind. You can sit down and eat. In this cold weather, it's a great place to drink tea with your loved ones while warming up. It's a vibe given only by Seattle Starbucks, which Starbucks in other countries cannot give. As expected, Starbucks is love.

I had a frustrating experience at this restaurant. The hours listed online stated that it closes at 9pm. However, when I arrived at the door at 7: 15pm, I found the doors locked and the staff cleaning inside. I had walked a half mile to get to this location, which made the situation ridiculous!

My girlfriend and I, vegans visiting Seattle for the first time, were looking for vegan options. We were assured multiple times by a staff member that the Impossible™ Breakfast Sandwich was indeed vegan, with statements like "yes, " "100%, " and "sure. " However, it was served with real cheese and eggs in the bun. This caused a significant problem as my girlfriend has allergies to eggs and casein, leading to an allergic reaction that lasted all day. When we spoke to the manager, she stated there was nothing she could do and that employees are not required to remember all allergens. This experience was a major issue due to the severe allergic reaction.

My experience was fantastic! Dani was such a sweet, kind, and efficient barista. I'm so glad that out of all the coffee shops we could have stopped at along the pier, we chose here. Thank you, Dani!

I asked for a room-temperature water when I purchased two grande drinks. The employee, Dj, was rude and refused to give me a large cup of water and gave me a look.

My experience at this restaurant was marked by a hostile policy regarding tap water. They won’t fill up your cup with tap water without a purchase. I wish I could give 0 stars to a place with such a policy.

Holy plastics, Batman! For a company with as much money as yours, profiting off of its location along the Puget Sound, I was horrified to see the sale and use of so much single-use plastic. As we all know by now, there will be more plastic in the ocean than fish by 2050. It takes a lot of audacity to justify all of this mess in a waterfront city like Seattle. Over 95% of the plastic that we send to recycling does not actually get recycled, rather end up in landfills, incinerators, and in our waterways. What is Starbucks, and this location specifically, doing to mitigate this crisis? Because every single person I saw eating in your shop, and at the tables outside it, we’re drinking out of trash cups. And every single can, whether recycling, compost, or trash, was all filled with the same stuff. No differentiation. Likely all going to the same landfill anyway. Clearly there’s no communication about any for-here options, nor any effort being made to deter customers from making such a mess within just 20 minutes of imbibing their drink. This is completely unacceptable.

My experience at the restaurant was mixed. While the food received a perfect score of 5, the service was a point of concern. I'm unsure if the staff member, Bella, was having an off day, but mobile orders should not be thrown on the table. Despite this service issue, the wait time was non-existent, and the price per person was reasonable at $20–30.

This was a nice choice when I was feeling hot and didn't want to get any street-side lemonade, which can be expensive and of unknown flavor. The food was excellent, and the service was top-notch. The atmosphere was also very pleasant. I would definitely recommend this place.