Highlights
- Great coffee
- Great tea selection
oChef » Starbucks – Seattle
Starbucks - Seattle
Photo from Starbucks
Starbucks at a glance
Seattle West Edge
- ☕ Café
$$
Price per Person $11–$20
mentioned by 42 of the guests
#809 out of 858 places to eat in Seattle
#82 Café out of 84 in Seattle
Average
4.9 out of 10
Food
Service
Ambience
Value
243
Reviews
42%
Satisfaction
Often praised
- Drink quality
- Friendly staff
- Good atmosphere
Frequently criticized
- High prices
- Service inconsistency
- Restroom problems
The café Starbucks in Seattle’s vibrant West Edge neighborhood offers you a perfect spot to unwind. You’ll discover a casual yet trendy atmosphere, ideal for a quick bite or a relaxed coffee break.
Known for its great coffee, this location ensures you start your day right or enjoy a refreshing afternoon pick-me-up. Whether you’re grabbing a drink on the go or settling in, you’ll appreciate the welcoming vibe and excellent service options available.
Overview: Introducting Starbucks
Starbucks offers a generally pleasant experience, often highlighted by customers who appreciate the consistently correctly made drinks and the friendly staff . Many find the atmosphere inviting, making it a reliable spot for a quick stop.
However, some patrons express concerns, particularly regarding price increases and occasional inconsistencies in the overall experience. While the core offerings are often well-received, these points suggest areas where the experience can sometimes fall short.
Average
4.9
out of 10
243
Reviews
42%
Satisfaction
125
negative
16
neutral
102
positive
Starbucks achieves an average overall score of 4.9, with customer satisfaction registering a mixed 42%. This indicates a somewhat divided opinion among patrons, reflecting a balance of positive and negative feedback across 243 customer observations.
Delving into specifics, the Food (5.7) category receives the highest marks, often praised for its quality beverages. The Ambience (5.2) also garners reasonable approval.
However, Service (4.6) shows some variability, and Value (3) is notably lower, frequently cited for its pricing concerns, especially compared to other locations.
What people like
- Consistently good drinks
- Friendly, welcoming staff
- Pleasant atmosphere
What people don't like
- High beverage prices
- Inconsistent service
- Restroom access issues
With a neutral recommendation score of 5, Starbucks presents itself as a convenient option for those seeking a familiar beverage experience. If your priority is a reliably prepared drink and a comfortable setting, it generally delivers on that front.
However, be mindful of the pricing, which some find steep, and be prepared for potential inconsistencies in service. It’s a solid choice for a quick coffee run, but perhaps not the top pick if you’re seeking exceptional value or flawless customer interaction.
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Verdict: Our expert take on Starbucks
Food (5.7 out of 10)
mentioned by 55% of the guests
When it comes to the menu, there's definitely some good stuff brewing! Many customers, in 29 positive remarks out of 62 total, raved about specific items like the delightful Strawberry Creme Frappuccino, excellent Paninis, and perfectly made espresso. The overall score for food sits at 5.7, suggesting an average experience, but there are clear standouts, including delicious baked goods.
However, not everything hits the mark, with 24 negative comments indicating some frustration. Issues often revolved around drinks being made wrong, like an overflowing frozen drink or a disappointing Honey Almondmilk Flat White. There were also complaints about too much ice in cups and poorly prepared white chocolate mocha, contributing to a mixed customer satisfaction of 46.8%.
Food
62
Reviews
46%
Satisfaction
24
negative
9
neutral
29
positive
Rating distribution
What people like
- Excellent specific drinks
- Consistent drink quality
- Delicious Paninis
What people don't like
- Drinks made incorrectly
- Excessive ice in drinks
- Poor quality coffee
Often praised
- drinkMy experience was the best! They always make my drink correctly and perfect <3. You can tell they regularly clean everything because the espresso is never bitter like it can be at some other locations.
- foodgot my food and drink in short time. Liked it
- drinksalways enjoy the service and drinks
- Mocha Cookie CrumbleMocha Cookie Crumble and Iced soy milk latte were excellent!
- Paninisdiscovered their Paninis
- Starbucks lattesone of the best Starbucks lattes I’ve ever had
- Strawberry Creme FrappuccinoStrawberry Creme Frappuccino was excellent
- baked goodsbaked goods being excellent
- brown suger syrupShaken espresso with brown suger syrup, my favorite.
- coffeethe coffee was top notch
Frequently criticized
- drinksHard time getting my drinks made correctly
- Honey Almondmilk Flat Whitedisgusting drink called Honey Almondmilk Flat White
- Impossible™ Breakfast Sandwichit was with real cheese and eggs in the bun
- allergic reactionshe had an allergic reaction for the whole days
- bakery itemsruns out of some bakery items
- bottled frappebottled frappe tasted 20x better than what they gave me
- chocolate milkGot chocolate milk They didn’t mix it at all
- coffeeWe were asking politely for our stuff and she was acting like we were dumb. I recommend getting coffee anywhere else in Seattle; it will taste better, it’s cheaper in some places, and you will actually get good service.
- cold drinkordered a cold drink and they made it hot
- drinkwasn’t drinkable.
Given the average score and mixed customer satisfaction, this spot can be a hit or miss. If you know your go-to items like a well-made espresso or a specific Frappuccino, you'll likely be pleased. However, be prepared for potential inconsistencies, especially with custom drink orders.
Service (4.6 out of 10)
mentioned by 92% of the guests
Service here is a bit of a mixed bag, with an average score of 4.6 but poor customer satisfaction at 38.5%. On the bright side, many of the 135 customer comments praise the fast service and friendly staff, highlighting customer service thats often "quick and helpful. " Guests frequently mention prompt order delivery and welcoming employees.
However, the experience isnt always smooth. With 79 negative comments compared to 52 positive, issues like rude barista behavior, poor customer service, and negative staff attitude are common. Customers also reported long wait times and feeling disrespected, suggesting significant room for improvement in consistency.
Service
135
Reviews
38%
Satisfaction
79
negative
4
neutral
52
positive
Rating distribution
What people like
- Fast service
- Friendly staff
- Quick pickup
What people don't like
- Rude staff
- Poor service
- Long waits
Often praised
- servicethe service. The person who took our order was the absolute best
- staffSuch friendly staff who were welcoming and lovely
- customer servicehave great customer service
- employeesthe employees were helpful and friendly.
- AlexAlex took our order; he was polite and quick
- JulieJulie was very friendly and made our coffee
- PyperPyper was super helpful, informative, & friendly
- StaffStaff is welcoming
- Starbucks employeeabsolute best Starbucks employee I’ve ever spoken to
- Starbucks locationsthey're always cool and give me one
Frequently criticized
- serviceWe were asking politely for our stuff and she was acting like we were dumb. I recommend getting coffee anywhere else in Seattle; it will taste better, it’s cheaper in some places, and you will actually get good service.
- staffThe staff was really cold. Their attitude was as if they are doing us a favor
- employeeI asked for a room-temperature water when I purchased two grande drinks. The employee, Dj, was rude and refused to give me a large cup of water and gave me a look.
- mobile orderyou do not throw mobile order on the table
- attitudesmiles while being rude to you which just seemed absolutely appalling
- customer servicelack of customer service to paying customers
- restroom accessMy experience at this restaurant was quite negative due to the staff's behavior. My spouse was denied access to the restroom, even after asking three times. This felt very rude, especially since she promised to keep it clean and was in a hurry.
- staff memberMy girlfriend and I, vegans visiting Seattle for the first time, were looking for vegan options. We were assured multiple times by a staff member that the Impossible™ Breakfast Sandwich was indeed vegan, with statements like "yes, " "100%, " and "sure. " However, it was served with real cheese and eggs in the bun.
- waiting timegot no waiting time told. After roughly 18 Minutes
- StarbucksWorst Starbucks in all of Seattle
If youre in a hurry and hoping for a quick, friendly interaction, you might get lucky, but be prepared for potential inconsistencies. While some praise the speed, others encounter significant rudeness and long waits. Its a gamble, so consider if the convenience outweighs the risk of a less-than-stellar experience.
Ambience (5.2 out of 10)
mentioned by 41% of the guests
When it comes to ambience, this spot has some real upsides, with 20 positive opinions out of 40 total. Many customers rave about its prime location and cleanliness , often mentioning the outdoor seating with lovely views of the harbor . Theres a definite vibe that people enjoy, making it a convenient and pleasant place to relax, especially with those comfy chairs.
The overall atmosphere is often described as friendly and well-managed. However, its not all sunshine and roses. The ambience here gets an average score of 5.2 and a mixed customer satisfaction of 50%.
A significant concern, highlighted in 17 negative opinions, revolves around the severe lack of seating , with many noting chairs have been removed or are simply unavailable. Restroom access is a major dealbreaker for some, often being closed or blocked off. There are also mentions of dirty conditions and disappointment over the use of single-use plastic , which detracts from the overall experience.
Ambience
40
Reviews
50%
Satisfaction
17
negative
3
neutral
20
positive
Rating distribution
What people like
- Prime location
- Outdoor seating
- Clean atmosphere
What people don't like
- Limited seating
- No restroom access
- Single-use plastic
Often praised
- atmosphereThe atmosphere was also very pleasant
- cleanlinessThey always make my drink correctly and perfect <3. You can tell they regularly clean everything because the espresso is never bitter like it can be at some other locations. The staff is always so nice and caring.
- locationGreat location that runs smoothly
- coffee shopsso glad out of all the coffee shops we could have stopped at along the pier, we chose here!
- comfy chairsMy experience at this Starbucks was great. It's a nice Starbucks on the waterfront with some comfy chairs to relax in after a summer walk. They offer a little view for people watching.
- community feelHas a community feel
- convenienceso convenient and consistent
- ease of accesseasy to get to
- first StarbucksMy experience at the first Starbucks
- location managementThis location appears to be better managed then one of there near by locations.
Frequently criticized
- seatingSeating here is limited, so it would be less suitable for large groups
- SeattleYou would think for it being Seattle it would be the best but it’s not
- StarbucksMy experience was that this Starbucks is no longer here. It was located at the corner of Marion and 1st st.
- absolute messplace was an absolute mess
- bathroomsbathrooms roped off so nobody could use them
- dirtyDirty.
- localeI didn’t appreciate the misinformation and discrimination. I won’t be back to this locale.
- places to seatno places to seat unfortunately
- public restroomsAfter placing an order and sitting down, I asked for the password to the restroom. I was informed that there are no public restrooms available. The restrooms were even blocked off with a rope, preventing access for paid customers.
- restroomuse the rest room they said no it was closed
If you're looking for a quick stop with a great location and a nice view, especially if outdoor seating is available, this place could be a good fit. However, be prepared for potential seating limitations and unreliable restroom access, which might disappoint if you plan to linger or need facilities.
Value (3 out of 10)
mentioned by 7% of the guests
When it comes to value, it seems theres not much to celebrate here. While one customer noted a reasonable price per person around $20–30, the overall sentiment is quite different. With a score of just 3, indicating a poor performance, and customer satisfaction at a low 16.7%, its clear that most diners arent feeling they get their moneys worth.
Based on 6 customer opinions, with 5 being negative, the main concerns revolve around the general price of items, particularly overpriced coffee and drinks. Many felt that beverage and food prices were too high, with some even experiencing significant and sudden price increases that made their drinks more expensive than at other nearby locations. This suggests a consistent issue with perceived fairness in pricing.
Value
6
Reviews
16%
Satisfaction
5
negative
0
neutral
1
positive
Rating distribution
What people like
What people don't like
- Overpriced coffee
- Expensive drinks
- Sudden price increases
Often praised
- price per personPrice per person:$20–30
Frequently criticized
- beverage and food pricesIn November 2019, they randomly decided to increase their prices more than 15% from one day to the next, even when compared to nearby Starbucks locations. I was informed that Starbucks "periodically evaluates and makes changes to beverage and food prices in selected markets. " However, I am unwilling to pay more for the same amount of coffee simply because the location is on the waterfront.
- drinkstheir drinks are more expensive than the other starbucks around
- overpriced coffeebecoming overpriced coffee
- priceThe ice was two-thirds of the cup, and after two sips, it was gone. Paying $8 for this is unbelievable. I'd recommend going elsewhere if possible.
- pricesMy experience at the Pier 55 Starbucks location was marked by a sudden and significant price increase. In November 2019, they randomly decided to increase their prices more than 15% from one day to the next, even when compared to nearby Starbucks locations. I was informed that Starbucks "periodically evaluates and makes changes to beverage and food prices in selected markets.
If you're looking for a budget-friendly option or expect competitive pricing, you might want to reconsider. The general consensus points to high prices, especially for beverages, so be prepared to pay a premium if you decide to visit.
How are the prices at Starbucks?
You’re looking at roughly 14 per person – reported by 42 diners. That puts it in the $11–$20 category. For a Cafe, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average lands here, many guests actually spent less, in the $1–$10 range, suggesting some great value options. But watch out, a few folks did splurge a bit more!
Here’s a quick look at what guests spend per person, based on the latest 42 reviews.
Comparing this Cafe’s value for money against similar places in Seattle.
Overall, we think the pricing here feels pretty fair for a Cafe. It offers a good balance, letting you enjoy a nice meal without breaking the bank, but also giving you options if you want to treat yourself.
Customer Reviews: what people think about Starbucks
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
1
Terrible Service, Disrespectful Staff
My experience at this Starbucks was so negative due to the terrible service that I didn't even want to stay to order. I have never been treated so disrespectfully by a Starbucks crew before.
- service1
- disrespectfully1
Price per Person
- $1–$10
Visit Type
- Casual Outing
Service Type
- Dine-in
8
Cozy Starbucks for Tea and Warmth
Pier 55 is here, and if you want to go to the restroom and have a cup of hot tea, please go here. The employees are kind. You can sit down and eat.
In this cold weather, it's a great place to drink tea with your loved ones while warming up. It's a vibe given only by Seattle Starbucks, which Starbucks in other countries cannot give. As expected, Starbucks is love.
- employees8
- hot tea7
- drink tea8
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
2
Closed Early, Long Walk for Nothing
I had a frustrating experience at this restaurant. The hours listed online stated that it closes at 9pm. However, when I arrived at the door at 7: 15pm, I found the doors locked and the staff cleaning inside.
I had walked a half mile to get to this location, which made the situation ridiculous!
- hours2
- doors lock1
- walked a 1/2 mile2
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Breakfast
1
Vegan Nightmare: Allergy Disaster
My girlfriend and I, vegans visiting Seattle for the first time, were looking for vegan options. We were assured multiple times by a staff member that the Impossible™ Breakfast Sandwich was indeed vegan, with statements like "yes, " "100%, " and "sure. " However, it was served with real cheese and eggs in the bun.
This caused a significant problem as my girlfriend has allergies to eggs and casein, leading to an allergic reaction that lasted all day. When we spoke to the manager, she stated there was nothing she could do and that employees are not required to remember all allergens. This experience was a major issue due to the severe allergic reaction.
- Impossible™ Breakfast Sandwich1
- vegan options1
- staff member1
Visit Type
- Tourist Experience
Service Type
- Dine-in
9
Excellent Service from Dani!
My experience was fantastic! Dani was such a sweet, kind, and efficient barista. I'm so glad that out of all the coffee shops we could have stopped at along the pier, we chose here.
Thank you, Dani!
- barista10
- coffee shops9
What Starbucks offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Transgender safespace
- Tourists
- LGBTQ+ friendly
- Family-friendly
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Solo dining
- Breakfast
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Coffee
- Small plates
- Vegetarian options
- Quick bite
Dining options
- Breakfast
- Brunch
- Dessert
- Seating
- Lunch
Service Options
- Drive-through
- No-contact delivery
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Parking
- Free street parking
- Paid street parking
Atmosphere
- Casual
- Trendy
FAQs
What accessibility features does this Starbucks location offer?
This Starbucks in Seattle is committed to accessibility, offering you a wheelchair accessible entrance, parking lot, seating, and restroom. You can enjoy your visit comfortably knowing these amenities are in place for your convenience.
What kind of dining experience and food options can you expect at this Starbucks?
At this Starbucks, you can enjoy a casual and trendy atmosphere perfect for breakfast, brunch, lunch, or even dessert. They offer a variety of coffee, small plates, and vegetarian options, making it a great spot for a quick bite or a relaxed meal.
What is the overall customer sentiment for Starbucks?
Starbucks holds an average Restaurant Score of 4.9 out of 10, with customer satisfaction at a mixed 42%. While Food (5.7) and Ambience (5.2) are generally well-regarded, Service (4.6) is inconsistent, and Value (3) is a notable concern.
Are the prices at Starbucks considered reasonable?
Many customers find the prices to be a significant drawback, with opinions frequently mentioning ‘price increases’ and ‘overpriced coffee’. The Value topic score of 3 reflects this concern.
How is the service at Starbucks perceived by customers?
Service at Starbucks receives mixed reviews, with a score of 4.6. While many praise the ‘friendly staff’ and ‘great customer service’, there are also reports of ‘cold staff’ and ‘rude’ employees, indicating inconsistency.