oChef » Starbucks – San Diego » Starbucks – San Diego – Reviews

Starbucks - Reviews

9810 Carroll Canyon Rd, 92125 San Diego
All reviews at a glance
137

Reviews

65%

Satisfaction

44

negative

4

neutral

89

positive

What people say about Starbucks

Price per Person
  • $1–$10
Visit Type
  • Solo Dining
Group Size
  • Solo
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Quiet
Andrew
Review date: 11/15/2025
9
Great Service and Comfortable Atmosphere
My experience was great! The baristas were really nice and helped me pick a drink when I was overwhelmed by the choices. I was able to sit and work for a while, and it was very comfortable.
  • baristas9
  • comfortable9
Price per Person
  • $21–$30
Visit Type
  • Quick Meal
Group Type
  • Family
Group Size
  • Small Group
Service Type
  • Dine-in
Wait Time
  • Long (31+ min.)
The U. F.
Review date: 08/26/2025
2
Slow Service for Dine-In Customers
My experience at this restaurant was marked by slow service, as the staff seemed primarily focused on the drive-through orders. This resulted in extended wait times for dine-in customers.
  • service2
  • dine in orders2
Visit Type
  • Quick Meal
Group Type
  • Colleagues
Group Size
  • Large Group
Service Type
  • Takeout
Meal Type
  • Lunch
Christina D.
Review date: 07/30/2025
1
Rude Service, Denied Water
I am changing my review to 1 star. I ordered a Venti cup today that cost me $8 with some additional items. I realized that my order would be so sweet and I needed a cup of water. I was denied water even with a purchase. The service was so rude as well. I didn't get the name of the woman taking orders at the drive-thru today, 07/30/2025, at 12: 10 pm (afternoon) during my lunch break. She has curly hair in a bun and brown skin with round eyes. She was rude and unkind when taking my order and denied me a cup of water. I will never go back there again, and my whole work building actually goes here a lot. I will let them know not to support a business that hires people like this.
  • Venti cup5
  • service1
  • rude1
  • cup of water1
Service Type
  • Dine-in
Michael
Review date: 06/21/2025
9
Excellent Service and Food!
My experience at the restaurant was fantastic. The service provided by Aprile was outstanding; she was always on top of her stuff. The establishment maintained a very sanitary environment, and the food handler was excellent. Overall, a great experience with great service and good food handling.
  • service10
  • sanitary environment9
  • food handler9
Visit Type
  • Regular Visit
Group Size
  • Solo
Service Type
  • Dine-in
Veronica V.
Review date: 05/12/2025
9
Great for Studying and Coffee!
My experience was very positive! The space is really roomy with lots of tables available, making it a great spot to study and work. The baristas were SO nice, and the coffee was tasty. I love coming here.
  • roomy space9
  • lots of tables9
  • baristas10
Visit Type
  • Quick Meal
Wait Time
  • Long (31+ min.)
Sam Z.
Review date: 04/23/2025
2
Extremely Slow Service
My experience at this restaurant was marked by extremely slow service. Orders were consistently coming out 10 minutes later than projected by their app.
  • service2
  • projected time2
Price per Person
  • $1–$10
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Wait Time
  • Long (31+ min.)
Sylvia E.
Review date: 04/18/2025
2
Dirty Starbucks, Long Wait, Poor Service
My experience at this Starbucks was extremely disappointing. The countertops were just dirt, and the floor was extremely dirty. I waited 17 minutes for my drink, which is too long. During my wait, I witnessed a barista allow a customer to take someone else's food, and when it was returned, the barista simply put it back on the counter. This practice is concerning. Additionally, there were no napkins in the dispenser, and when I asked for assistance, the barista's response was unhelpful. I believe corporate should visit this store to provide guidance.
  • countertops1
  • floor1
  • waiting time2
Visit Type
  • Quick Meal
Group Size
  • Solo
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Table 4. O.
Review date: 03/29/2025
9
Great Location, Service, and Ample Seating
My experience at this restaurant was excellent. The location is perfect, and it's still one of the few places with plenty of seating. The service was both friendly and fast. Additionally, there's plenty of parking and it's conveniently close to the freeway.
  • location10
  • plenty of seating9
  • service10
Visit Type
  • Regular Visit
Service Type
  • Dine-in
J W.
Review date: 02/12/2025
9
Exceptional Service Makes It Worth It
The staff at this location go above and beyond! It’s rare to find employees who seem happy at their job with customers nowadays. I come here for the service 🙌🏻, which makes me feel okay spending $7 on a coffee! 😂
  • staff10
  • service9
  • coffee7
Price per Person
  • $1–$10
Visit Type
  • Regular Visit
Service Type
  • Takeout
Meal Type
  • Breakfast
Jamie R.
Review date: 11/28/2024
9
Friendly Drive-Through Service
My experience at this restaurant has been consistently positive, especially through the drive-through. I always order my coffee there, and the staff are really nice and conversational. I appreciate their bright faces in the morning 😊.
  • drive-through9
  • staff10
  • faces9

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