Highlights
- Great coffee
- Great tea selection
oChef » Starbucks – San Diego
Starbucks - San Diego
Photo from Starbucks
Starbucks at a glance
San Diego Scripps Ranch
- ☕ Café
$
Price per Person $1–$10
mentioned by 31 of the guests
#513 out of 755 places to eat in San Diego
#47 Café out of 65 in San Diego
Good
6.7 out of 10
Food
Service
Ambience
Value
137
Reviews
65%
Satisfaction
Often praised
- Clean atmosphere
- Quality drinks
- Friendly staff
Frequently criticized
- High prices
- Slow service
- Stock issues
The café Starbucks in San Diego’s Scripps Ranch neighborhood offers you a welcoming spot to enjoy a great coffee. You’ll find this casual and cozy cafe perfect for a quick bite or a relaxed moment.
Whether you’re starting your day with breakfast or grabbing lunch, you can count on a quality beverage and a comfortable atmosphere.
Overview: Introducting Starbucks
Starbucks generally offers a pleasant experience, with many appreciating the friendly and helpful staff who often provide great service. Customers frequently enjoy the diverse drink selection, finding it a true coffee lover’s paradise.
The atmosphere is often described as clean and comfortable, making it a good spot to relax or study. However, some visits to Starbucks can be less ideal.
Concerns about the price of items are noted, and occasional issues with slow service or unhelpful employees have been mentioned. While the beverages are a highlight, consistency in preparation and stock availability can sometimes be a point of frustration.
Good
6.7
out of 10
137
Reviews
65%
Satisfaction
44
negative
4
neutral
89
positive
Looking at the overall picture, Starbucks holds an average Restaurant Score of 6.7, with Customer Satisfaction sitting at a mixed 65%. This indicates a generally acceptable experience, though there’s room for improvement.
Based on 137 customer observations, with 89 positive remarks against 44 negative ones, it’s clear that while many find their visits satisfactory, some aspects fall short of expectations. Digging deeper, the Ambience (7.8) and Food (7.1) are definite strong points, often praised for cleanliness and drink quality.
However, Service (6.1) appears to be a more average experience, with some reporting slow or inconsistent interactions. The most significant area for concern is Value (2.5), which customers frequently find disappointing, often citing high prices for their orders.
What people like
- Clean, comfortable atmosphere
- Quality, diverse beverages
- Friendly, helpful staff
What people don't like
- High prices
- Inconsistent service
- Limited stock availability
Starbucks offers a generally reliable experience, particularly if you appreciate a clean setting and a wide array of quality beverages. The friendly staff often enhance the visit, making it a pleasant stop for your coffee needs.
If you prioritize a comfortable atmosphere and a good drink, it’s worth considering. However, be mindful of the 6.6 Recommendation Score, suggesting it’s not universally praised.
If value for money is a primary concern, or if you’re sensitive to occasional service inconsistencies, you might find your experience less satisfying. It’s a solid choice for a quick, familiar coffee, but manage your expectations regarding price and service consistency.
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Verdict: Our expert take on Starbucks
Food (7.1 out of 10)
mentioned by 47% of the guests
When it comes to food and drinks, this spot is definitely hitting the mark with a 7.1 score and 71% customer satisfaction, both landing in the good range. Based on 22 positive remarks out of 31 total, many rave about the quality drinks and good selection of items. From fresh drinks like the iced shaken espresso to kid-friendly food and even on the go snacks, it seems theres something for everyone.
However, not everything is perfect, with 6 negative comments highlighting a few areas for improvement. Some found the coffee overpriced or too watery. There were also instances of incorrect orders like a cold brew missing syrup or unsteamed milk.
Plus, out of stock items such as cake pops and staff not knowing how to make a honey oatmilk latte' caused frustration for some.
Food
31
Reviews
71%
Satisfaction
6
negative
3
neutral
22
positive
Rating distribution
What people like
- Quality drinks
- Good selection
- Fresh drinks
What people don't like
- Out of stock
- Incorrect orders
- Overpriced coffee
Often praised
- coffeespending $7 on a coffee! 😂
- drinkI had a really fun experience a month ago with baristas Rochelle and Sabrina! I was indecisive as far as what to get and they guided me to a drink that hit the spot. Super sweet and fun girls - they are “out of this world”!
- Espresso Blonde shotThe drive thru is busy, but fast service awaits any patron. I can't wait from Monday to come so that I can load up on a Matcha Green Tea latte, hot with Oatmilk (140deg), a pump of Hazelnut and an Espresso Blonde shot to round out the flavor profile. Stop by if you're near Carroll Canyon Road and I15!
- HazelnutThe drive thru is busy, but fast service awaits any patron. I can't wait from Monday to come so that I can load up on a Matcha Green Tea latte, hot with Oatmilk (140deg), a pump of Hazelnut and an Espresso Blonde shot to round out the flavor profile. Stop by if you're near Carroll Canyon Road and I15!
- Matcha Green Tea latteload up on a Matcha Green Tea latte
- My Arrogant EarlMy Arrogant Earl (earlgrey tea with a blond shot, sweetened to taste)
- OatmilkThe drive thru is busy, but fast service awaits any patron. I can't wait from Monday to come so that I can load up on a Matcha Green Tea latte, hot with Oatmilk (140deg), a pump of Hazelnut and an Espresso Blonde shot to round out the flavor profile. Stop by if you're near Carroll Canyon Road and I15!
- StarbucksYou gotta love your Starbucks! My best friends and I went every day.
- coffee lover's paradiseIt's a coffee lover's paradise!
- foodfood is great
Frequently criticized
- cake popsUnfortunately, three of those items were out of stock, and the fourth, a honey oatmilk latte (which I order everywhere without issue), the staff member didn't know how to make. To add to the frustration, they were also out of cake pops. As others have noted, online ordering is not available.
- coffeeCoffee overpriced like, and hand too much water!
- dragon fruitpay for extra dragon fruit I'd end up getting only a few
- honey oatmilk lattehoney oatmilk latte...didn't know how to make
- hot peppermint white mochaReceived a peppermint mocha, and the icing on the cake is they didn’t steam the milk
- nitro cold brew with cinnamon dolce and oat milkReceived a cold brew with oat milk and no syrup
If youre looking for a place with generally good quality drinks and a decent selection, especially for coffee lovers, its worth a visit. Just be prepared for the possibility of some items being out of stock or occasional order mix-ups, particularly with more complex drink requests.
Service (6.1 out of 10)
mentioned by 87% of the guests
When it comes to service, this spot seems to be a bit of a mixed bag, landing an average score of 6.1. Many customers, about 38 out of 68 comments, frequently praise the friendly staff, fast service, and quick drive-through experience. Folks often highlight the excellent customer service and kindness from the baristas, making for some truly pleasant visits.
However, with a customer satisfaction of 55.9%, there's definitely room for improvement, as 30 experiences point to issues. Some patrons encountered rude staff interactions, extremely slow service, and even significant stock and management problems. Waiting times and a lack of proper greeting were also noted, suggesting inconsistency in operations.
Service
68
Reviews
55%
Satisfaction
30
negative
0
neutral
38
positive
Rating distribution
What people like
- Friendly, fast staff
- Efficient drive-through
- Excellent customer service
What people don't like
- Rude staff interactions
- Slow service times
- Management/stock issues
Often praised
- staffMy experience at this Starbucks was great 😃. All the staff is friendly and helpful anytime I visit. I like that there is a Starbucks with a drive-thru close to the freeway.
- servicegreat service. Always on top of her stuff.
- baristasfun experience with baristas Rochelle and Sabrina!
- fast serviceThe facility was clean, and the staff was incredibly friendly. I was impressed by the fast service. They offer quality drinks with a good selection, ranging from coffee to on-the-go snacks.
- baristathe barista is clearly on top of her orders
- crewMy experience at the restaurant was wonderful, largely due to the personable and patient staff. The crew, including Itzel, Christina, Janelle, Jackie, Harmony, Andrea, Sabrina, and Rochelle, was a fantastic crew.
- customer servicethey have excellent customer service
- drink choiceMy experience at this Starbucks was exceptional. The team is extremely friendly, and some even know me by name and remember my drink choice. It's the best Starbucks I've visited.
- drive thruBusy drive thru
- drive-throughorder my coffee through the drive through
Frequently criticized
- serviceService is slow, staff is focused on drive through.
- baristaIt had to be remade three times. The first time, the barista rolled her eyes and dismissively told the other barista to "remake it, I don't know, the same. " The second time, I had to re-explain the drink because it was still incorrect.
- barista responseThe barista asked me, " Do you need something?"
- baristasThe baristas are nor very good
- better managementand better management
- better trainingthis store needs better training
- call out drinkMy drink is 3 blonde ristretto shots; it’s not a hard drink to make as my Starbucks usually makes it easy. Lastly, they call out everyone else’s drink but my own and decide to put mine on the mobile order shelf. They did not yell my name out like they did with everyone else’s drink.
- cup of waterShe has curly hair in a bun and brown skin with round eyes. She was rude and unkind when taking my order and denied me a cup of water. I will never go back there again, and my whole work building actually goes here a lot.
- dine in ordersThey are slow with dine in orders.
- employeesrudest employees I have ever met
If you're looking for a quick, friendly drive-through experience, you might be in luck, as many find the staff efficient. However, be prepared for potential inconsistencies in service speed and staff demeanor, especially if you plan to dine in or have specific order requests.
Ambience (7.8 out of 10)
mentioned by 58% of the guests
The vibe here is definitely a winner! With a solid score of 7.8 and customer satisfaction at 80.6%, it's clear most folks love the atmosphere. Many of the 29 positive remarks highlight the clean facility, comfortable seating, and pleasant music.
Plus, finding parking and its convenient location are big pluses! However, not everything is perfect. A few of the 6 negative comments point to some cleanliness issues, specifically with dirty countertops and floors.
There were also mentions of a challenging parking lot and even a closed lobby, which can be a bit of a bummer for some visitors.
Ambience
36
Reviews
80%
Satisfaction
6
negative
1
neutral
29
positive
Rating distribution
What people like
- Clean environment
- Plenty of seating
- Easy parking access
What people don't like
- Dirty countertops
- Challenging parking lot
- Lobby sometimes closed
Often praised
- atmosphereThe atmosphere was also great
- parkingThey have parking spots for disabled people
- Starbucks locationsone of the cutest starbucks locations I’ve seen
- cleanIt's all nice and clean now
- clean bathroomThis is my best place to study. I highly recommend it for its clean environment and clean bathroom. The fresh drinks are also a great addition to the experience.
- clean environmentThis is my best place to study. I highly recommend it for its clean environment and clean bathroom. The fresh drinks are also a great addition to the experience.
- clean facilityThe facility was clean
- close to the freewayand close to the freeway.
- coffee spotStarbucks has always been my go-to coffee spot
- comfortableit was very comfortable
Frequently criticized
- countertopsThe countertops were just dirt.
- floorThe floor and countertop were extremely dirty.
- lobbyUnfortunately, this location is struggling big time. They've removed the ability to do a mobile order and closed the lobby, forcing customers to go through the drive-through. They state this is due to a shortage in labor.
- napkinsThere were no napkins in the despenser.
- parking lotI appreciate the kindness when I'm having a slow day! Sometimes it is too busy to park here. If you're in a rush for a pick-up order during the morning commute, maybe try a different Starbucks.
- placeThis is not a great place to go. We live at Carroll Apartment, and it's too close for us to buy with family.
Overall, if you're looking for a comfortable spot with a good atmosphere, plenty of seating, and easy parking, this place is generally a great choice. Just be aware that a few past visitors noted occasional cleanliness issues or parking challenges, so keep that in mind during peak times.
Value (2.5 out of 10)
mentioned by 5% of the guests
While we always look for shining examples of great value, our recent dive into 2 customer opinions didnt reveal any specific positive mentions in this area. It appears guests havent found much to celebrate when it comes to getting a good deal, with no positive feedback recorded for this aspect. On the flip side, the feedback on value paints a rather challenging picture.
With a poor score of just 2.5 and customer satisfaction at a very low 0%, its clear theres room for improvement. Based on 2 opinions, the main concern revolves around the price, with customers feeling they dont quite get the awesomeness' they expect for what they pay.
Value
2
Reviews
0%
Satisfaction
2
negative
0
neutral
0
positive
Rating distribution
What people like
What people don't like
- High prices
- Poor value
Often praised
No positive aspects so far.
Frequently criticized
- priceI am changing my review to 1 star. I ordered a Venti cup today that cost me $8 with some additional items. I realized that my order would be so sweet and I needed a cup of water.
If youre looking for great value, this might not be your best bet. Customers have expressed significant concerns about the pricing, feeling they dont get enough for what they pay. So, if budget is a top priority, you might want to explore other options.
How are the prices at Starbucks?
You’re looking at roughly 9 per person – reported by 31 diners. That puts it in the $1–$10 category. For a Cafe, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests (22 of 31) happily spend in this lower range, with some exploring slightly higher-priced items, indicating a good balance of affordable and premium choices.
Here’s a quick look at what guests spend per person, based on the latest 31 reviews.
See how this Cafe’s value stacks up against similar spots in San Diego.
Overall, we think the pricing feels quite fair for a Cafe, especially given the range of options available. It seems like a good spot for a casual meal without breaking the bank.
Customer Reviews: what people think about Starbucks
Price per Person
- $1–$10
Visit Type
- Solo Dining
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Great Service and Comfortable Atmosphere
My experience was great! The baristas were really nice and helped me pick a drink when I was overwhelmed by the choices. I was able to sit and work for a while, and it was very comfortable.
- baristas9
- comfortable9
Price per Person
- $21–$30
Visit Type
- Quick Meal
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Slow Service for Dine-In Customers
My experience at this restaurant was marked by slow service, as the staff seemed primarily focused on the drive-through orders. This resulted in extended wait times for dine-in customers.
- service2
- dine in orders2
Visit Type
- Quick Meal
Group Type
- Colleagues
Group Size
- Large Group
Service Type
- Takeout
Meal Type
- Lunch
1
Rude Service, Denied Water
I am changing my review to 1 star. I ordered a Venti cup today that cost me $8 with some additional items. I realized that my order would be so sweet and I needed a cup of water.
I was denied water even with a purchase. The service was so rude as well. I didn't get the name of the woman taking orders at the drive-thru today, 07/30/2025, at 12: 10 pm (afternoon) during my lunch break.
She has curly hair in a bun and brown skin with round eyes. She was rude and unkind when taking my order and denied me a cup of water. I will never go back there again, and my whole work building actually goes here a lot.
I will let them know not to support a business that hires people like this.
- Venti cup5
- service1
- rude1
- cup of water1
Service Type
- Dine-in
9
Excellent Service and Food!
My experience at the restaurant was fantastic. The service provided by Aprile was outstanding; she was always on top of her stuff. The establishment maintained a very sanitary environment, and the food handler was excellent.
Overall, a great experience with great service and good food handling.
- service10
- sanitary environment9
- food handler9
Visit Type
- Regular Visit
Group Size
- Solo
Service Type
- Dine-in
9
Great for Studying and Coffee!
My experience was very positive! The space is really roomy with lots of tables available, making it a great spot to study and work. The baristas were SO nice, and the coffee was tasty.
I love coming here.
- roomy space9
- lots of tables9
- baristas10
What Starbucks offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Transgender safespace
- Tourists
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- High chairs
Popular for
- Solo dining
- Breakfast
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Quick bite
- Small plates
- Coffee
Dining options
- Seating
- Lunch
- Breakfast
- Dessert
Service Options
- Drive-through
- No-contact delivery
- Takeout
- Outdoor seating
- Dine-in
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Cozy
- Casual
- Quiet
- Trendy
FAQs
What parking options are available when you visit Starbucks in Scripps Ranch?
When you visit Starbucks at 9810 Carroll Canyon Rd, San Diego, you’ll find convenient parking options. There is free street parking available, as well as a free parking lot. You can usually expect to find plenty of parking, making your visit hassle-free.
Is Starbucks in San Diego's Scripps Ranch neighborhood accessible for all visitors?
Yes, Starbucks in Scripps Ranch is designed with accessibility in mind for you. The location features a wheelchair accessible entrance, parking lot, seating, and restroom. This ensures that all guests can comfortably enjoy their visit to the cafe.
What is the overall customer sentiment for Starbucks?
Starbucks generally receives an average Restaurant Score of 6.7 and a mixed Customer Satisfaction of 65%. Customers particularly appreciate the Ambience (7.8) and Food (7.1), while Service (6.1) is average, and Value (2.5) is a notable concern.
What do customers enjoy most about their visit to Starbucks?
Many customers highlight the friendly and helpful staff, often praising the fast service and excellent customer service. The clean and comfortable atmosphere, along with the quality and variety of beverages, are also frequently mentioned as positive aspects.
What are some common frustrations customers experience at Starbucks?
A frequent concern is the high price of items, leading to disappointment in Value. Some customers also report slow or inconsistent service, occasionally encountering unhelpful employees or issues with drink preparation and stock availability.