Santana's - Reviews

My drive-through experience involved ordering a large horchata and a surf-and-turf burrito. The surf-and-turf burrito was solidly delicious, earning it 4 stars. However, the horchata was disappointing, rated at 2 stars, which was particularly unfortunate on Día de Muertos. Additionally, we requested the burrito be cut in half at the window, but this request was not fulfilled.

My experience at this restaurant was exceptional! I had the Cali Burrito, which was the best I've ever had. The quality of the food and the service were both unmatched. The atmosphere was also great, rated a 5 out of 5.

My experience ordering through Grubhub was positive. The green chilaquiles were pretty good, and the Adobada taco was excellent!

My experience at the restaurant was fantastic! The carne asada was grilled nicely, juicy, and tasted exactly how it's supposed to. I was also impressed by the generous amount of meat in the burritos. 😊 The salsas (orange, red & green) were the best I've ever tasted, and I've tasted a lot. The guacamole was really good too, not too oniony. I think I'll go again tonight!

I came tonight to order food through the drive-thru and experienced absolutely slow as a snail service. Upon reaching the window, the staff were rude and slow, showing no care for the customer's feelings, which felt super disrespectful and sad. I would prefer regular servers who know their customers instead of waiting 20 minutes to order and get served, which is ridiculous. Furthermore, the person at the register wouldn't let me see the total or my tip, which was rude, so I would like a refund due to that rudeness and disrespect. I also asked for half an order of carnesa fries, but at the window, they stated it was a full order. When I corrected them, they said it would take longer to get my order. Already irritated, I just accepted it and left, but it was poor customer service and very disappointing.

My experience at this restaurant was quite unsettling. The lady at the counter attempted to overcharge us for two burritos. When we questioned it, she then tried to 'print another receipt' and falsely claimed we had only paid for one. This was a very frustrating interaction regarding the billing.

My experience at this restaurant was all around solid. I ordered the carne Asada burrito 🌯, and the food was good. The price was fair, and the service was friendly. I return often.

I used to eat here 2-3 times a week, and while the food is still fairly good, it's become soo expensive now. I've found way better Mexican places that offer both better price and quality.

I went through the drive-through at this location. The gentleman taking the order didn't have fluent English skills, which made the ordering process a bit bumpy, but it ultimately turned out okay. My burrito was delicious though!

I was charged, and actually spent, approximately $6. 50 for a small order of French fries con queso (with cheese). And somehow "lost" the remaining $3. 50 in quarters I had. This gouging has now become typical throughout the county.