oChef » Pupusería Metapán – San Francisco » Pupusería Metapán – San Francisco – Reviews
Pupusería Metapán - Reviews
4769 Mission St, 94112 San Francisco
All reviews at a glance
298
Reviews
39.6%
Satisfaction
159
negative
21
neutral
118
positive
What people say about Pupusería Metapán
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Visit Type
Service Type
Wait Time
Group Size
Noise Level
Group Type
Price per Person
Meal Type
Visit Type
- Food Exploration
Service Type
- Dine-in
1
Terrible Parking and Service Experience
My experience was terrible. I didn't realize that the parking lot was essentially owned by the establishment. They bring their country's customs here, which was a disappointment.
As a Salvadoran, I was hoping to try something from my country, but instead, an employee, who I assume is an owner, yelled at me, 'Hey, hey, I'm going to park there because I'm coming to work. ' Such incapable people! I would never try to eat there again, whether they are an owner or an employee.
Give exclusivity to your customers! I can see why you have bad reviews and low ratings.
- parking1
- employee1
- customers1
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
8
Best Pupusas, Tamales Okay
My experience at the restaurant was highlighted by the absolutely best pupusas I've ever had, especially the chicharrón and queso con loroco. The tamales were just okay, and I found them to be stingy on the meat. Overall, the food was good, with the pupusas being a standout.
- pupusas10
- chicharrón and queso con loroco9
- tamales6
- meat4
Visit Type
- Casual Outing
Group Type
- Family
Group Size
- Small Group
2
Pupusas Wrong, Twice!
I ordered rice pupusas, but they brought me corn ones. They also weren't the flavor I requested. They changed them, and again, they were corn.
I didn't want to insist further because my children and I were very hungry. A very bad experience.
- pupusas de Arroz2
- pupusas de maiz2
- flavor2
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Terrible Service and Food Pushiness
My experience at the restaurant was very bad. The waitress was careless with the food, practically throwing it at me. When I was ordering, she insisted I order chicken soup, and when I didn't, she got upset and spoke to me very rudely.
- attention1
- food1
- chicken soup2
Visit Type
- Food Exploration
Service Type
- Dine-in
2
Pupusas Not Good, Bad Service
Honestly, the pupusas were not good, and the customer service was also bad. They need to hire friendly and kind staff. I do not recommend it for now.
- pupusas2
- customer service1
- staff1
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Dinner
1
Terrible Ceviche, Total Disappointment
We ordered food, including ceviche, but to our absolute misfortune, the ceviche did not come with avocado or clamato. It's a shame to call that 'ceviche'. Furthermore, it came in one of the smallest containers, and was only half full.
Even the worst taqueria serves ceviche that isn't so simple. A total disappointment. I do not recommend buying from there at all.
- ceviche1
- taqueria1
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
1
Terrible Service and Salty Pupusas
My experience at this pupuseria was very negative due to poor customer service. Every time I placed an order, the staff responded rudely. Additionally, the pupusas were almost always too salty.
From my perspective, they have very bad service. (Btw: if I could give this pupuseria 0/0 stars, I would).
- customer service1
- staff1
- pupusas2
Price per Person
- $81–$90
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Terrible Service and Incorrect Orders
My experience at this restaurant was very poor. The customer service was terrible; the waitresses were always in a bad mood and served us rudely. On top of that, they took too long to take our orders and even longer to deliver them.
To make matters worse, they always got the order wrong. This has happened to me three times now – I order something, and they consistently bring the wrong item and deliver it in a bad manner.
- customer service1
- waitresses1
- take orders2
Visit Type
- Food Exploration
Service Type
- Dine-in
7
Excellent Food, Terrible Service
I went to try pupusas for the first time today. The food was excellent, but the service was terrible. They need to hire more capable staff.
I would only return for the food.
- food10
- service1
- staff2
Price per Person
- $1–$10
Visit Type
- Food Exploration
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Incredibly Legit Pupusas & Great Experience
I went with my folks, and we ordered 3 revuelto pupusas. They were incredibly legit and got me very stoked. The service and atmosphere were great as well.
The coleslaw is fire!
- revuelto pupusas10
- service9
- atmosphere9
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