Proper Food - Reviews

My experience at the restaurant was positive, largely due to the helpful team members. The menu concept is simple and straightforward, offering lots of options.

As a loyal customer of Proper Food for quite some time, I've frequently ordered lunch for myself and my team. However, over the past several weeks, it's become impossible to ignore that both the food portions and container sizes have been clearly reduced, while prices remain the same or even higher. This kind of quiet downsizing feels deceptive and disrespectful to everyday consumers who have supported the brand for years. I understand that costs rise, but transparency matters and this approach erodes trust. I've decided to change my daily lunch supplier for myself and my team going forward. It's unfortunate because Proper Food used to stand out for quality and integrity, but these recent changes make it hard to feel valued as a customer.

My experience picking up the Lean & Clean w/ Chicken from Proper Food - First St. through MealPal was fantastic. The meal was incredibly fresh and flavorful. I particularly enjoyed the combination of broccoli, chicken, and herb sauce, which made the dish both nutritious and satisfying. It was definitely a delicious choice for lunch!

I wish I had read the reviews before I had placed my Uber Eats order. It would have saved me a lot of time and stress. I placed an order for myself and 12 others at 10 am for 1: 30 delivery, which was plenty of time to fulfill the order. However, at 1: 15 pm, over 3 hours after placing the order, I received a notification that Proper Food cancelled the order with no reason or apology, just "Your order was cancelled by the restaurant. " This left me with 12 hungry people expecting food in 15 minutes and no explanation. Don't waste your time like I did, and look elsewhere.

My experience at this restaurant was extremely negative. I went here to eat, but the cashier left to go harass someone outside for recording. People record all the time, and I don't understand why he felt the need to leave all the customers to protect us. You don't need to protect the public for minimum wage. I needed lunch and was unable to get it due to this incident. I will never be coming here again.

My experience at this restaurant was mixed. The service was alright, but the food was worse. I found everything to be excessively salty, tasting of just sodium. I might consider returning if the seasoning is improved, but for now, the overwhelming saltiness was a significant drawback.

My experience at this restaurant was a mixed bag. The food was okay, and I appreciated that they offered vegan foods. However, there was definitely something not right with the employees, which significantly impacted the overall experience. The atmosphere and service were rated low (1/5), while the food received a higher rating (4/5).

My experience at Proper Food was positive, especially when I needed a quick meal without resorting to processed options. They offer great wholesome options, which I appreciate. However, I did find some of the food to be a bit bland. The juices were really good. The service was always great, with nice and friendly staff.

I used to exclusively visit this spot for breakfast during busy work mornings because they offered a GF breakfast sandwich. Unfortunately, they phased that out in August 2024 and haven't replaced it with an equal gluten-free option. Because of this, I have not returned. I wish so badly they would stock a GF muffin. It's difficult to find gluten-free foods anywhere in the city, let alone in the breakfast category. : (

My experience at the restaurant was a mixed bag. The Salmon was not delicious, and the teriyaki sauce was improperly sweet. Given the price, I felt it was a solid 2. 5 stars.