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oChef » Pizzalicious – San Francisco
Pizzalicious - San Francisco
Photo from Pizzalicious
Pizzalicious at a glance
San Francisco Duboce Triangle
- 🍕 Pizzeria
$
Price per Person $1–$10
mentioned by 17 of the guests
#1705 out of 2403 places to eat in San Francisco
#68 Pizzeria out of 115 in San Francisco
Good
6.9 out of 10
Food
Service
Ambience
Value
116
Reviews
69%
Satisfaction
Often praised
- Delicious pizza
- Friendly staff
- Affordable prices
Frequently criticized
- Cramped atmosphere
- Billing discrepancies
- Unreliable orders
The restaurant Pizzalicious, a popular pizzeria nestled in San Francisco’s vibrant Duboce Triangle, invites you to experience delicious pizza in a casual setting. Whether you’re seeking a quick bite for lunch or a relaxed dinner, this spot has you covered.
You can enjoy your meal with convenient seating, making it a great choice for families. With flexible service options like delivery, takeout, and dine-in, you can savor their offerings just the way you like.
Overview: Introducting Pizzalicious
Pizzalicious certainly knows its way around a pie, with many praising the delicious pizza and exceptional crust. Guests often find the staff friendly and welcoming, contributing to a pleasant dining experience.
However, some experiences at Pizzalicious have been less smooth, with reports of poor customer service and issues with refund processes. The atmosphere can also feel cramped, and there are concerns about being charged my account incorrectly.
Good
6.9
out of 10
116
Reviews
69%
Satisfaction
31
negative
5
neutral
80
positive
Overall, Pizzalicious earns a respectable 6.9 out of 10, with Customer Satisfaction sitting at 69%. This suggests a generally positive experience for many, though there’s room for improvement.
The Food (8.1) clearly stands out as a major draw, with numerous positive comments about the quality of the pizza and its components. The Ambience (6.4) is average, while Service (4.9) and Value (4.4) hover in the average to lower range, indicating areas that could benefit from attention.
These insights are drawn from 116 customer opinions, comprising 80 positive and 31 negative remarks.
What people like
- Delicious pizza
- Friendly staff
- Affordable prices
What people don't like
- Cramped atmosphere
- Billing discrepancies
- Unreliable order fulfillment
Pizzalicious presents a mixed bag, primarily shining with its pizza quality. With a Recommendation Score of 6.9, it’s a place worth considering if your priority is a good pie and you’re not overly concerned with other aspects.
However, be mindful of potential service hiccups and the modest dining environment. If you’re looking for a quick, tasty pizza at a reasonable price, it could be a solid choice, but temper expectations for a flawless overall experience.
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Verdict: Our expert take on Pizzalicious
Food (8.1 out of 10)
mentioned by 92% of the guests
When it comes to the food, diners are generally thrilled, with a strong 8.1 score and 81.2% customer satisfaction, both indicating a good experience. Based on 56 positive remarks, many rave about the mouthwatering experience and fresh ingredients, praising the perfectly baked crust and the passion for flavor evident in every bite. However, not every dish hits the mark.
A smaller number of 9 comments point to some areas needing improvement, specifically mentioning mozzarella sticks that taste like cardboard, marinara described as bland, and garlic cheese bread that was atrocious. There's also a concerning mention of moldy bread.
Food
69
Reviews
81%
Satisfaction
9
negative
4
neutral
56
positive
Rating distribution
What people like
- Amazing pizza
- Perfectly baked crust
- Fresh ingredients
What people don't like
- Moldy bread served
- Bland marinara
- Poor appetizer quality
Often praised
- pizzaI've been eating pizza from Marcelo's for 8 years and I can say they have very great delicious pizza in the city! I much like their Palestine pizza.
- crustMy experience at this restaurant was exceptional, centered around the best pizza I have ever had. The pizza featured an incredible dough and an amazing crust that truly elevated the entire experience. The crust was perfectly baked, offering a delightful crunch on the outside and a soft, chewy texture on the inside.
- pepperoni pizzapepperoni pizza and it was amazing
- FoodFood:5
- crepethe crepe (banana+nutella+coconut) even better
- doughgreat taste in the dough!
- foodThis spot was my original spot and will always be the very first pizza place I ate at when moving to SF. I love it, but I had to leave this review because of what happened to me last night. Someone left the lid loose on the cheese and it dumped all over my pizza slice.
- ingredientsThe ingredients was fresh and delicious
- pizzaspizzas are freshly made
- Hawaiian pizzaWe ordered pepperoni, Hawaiian & combo pizza.
Frequently criticized
- cheeseI love it, but I had to leave this review because of what happened to me last night. Someone left the lid loose on the cheese and it dumped all over my pizza slice. I'll forever be grateful to the prank God's because this changed my life.
- foodThe food was mediocre at best
- garlic cheese breadThe garlic cheese bread was so atrocious.
- marinarathe marinara was basically salsa but bland.
- moldy breadthey serve moldy bread
- mozzarella sticksThe mozzarella sticks were just made... they taste like cardboard and rubber.
- pizzaimprove the pizza
- pizzashave my pizzas delivered
- toppingsway better than the toppings.
If you're looking for a fantastic pizza experience with fresh ingredients and a great crust, this spot is definitely worth a try. Just be aware that some of the appetizers, like the mozzarella sticks or garlic cheese bread, might not live up to the same high standard.
Service (4.9 out of 10)
mentioned by 65% of the guests
While the service here lands an average 4.9 score and a mixed 50% customer satisfaction, many guests had genuinely positive experiences. Based on 15 positive remarks, the friendly staff and quick service truly stood out, with mentions of great customer service and even a quick meal being appreciated. However, an equal number of 15 negative comments reveal significant challenges.
Customers reported frustrating billing issues, unhelpful staff, and poor customer service, including problems with orders, refunds, and even delivery mix-ups. Some felt they didn't receive fair treatment or proper resolutions.
Service
30
Reviews
50%
Satisfaction
15
negative
0
neutral
15
positive
Rating distribution
What people like
- Fast, friendly service
- Great customer service
- Welcoming staff
What people don't like
- Rude, unhelpful staff
- Refused refunds
- Order fulfillment problems
Often praised
- serviceThe service was rated a 5 out of 5
- ServiceService:5
- Moroccan young manI had a very good experience at this restaurant. I live in San Jose and found a respectable Moroccan young man there who speaks Moroccan. I will definitely return whenever I visit Castro.
- StaffStaff were very friendly and welcoming.
- customer serviceGreat customer service
- handling drunk customersgood at handling drunk customers
- peopleThe ingredients were fresh and delicious. The people were very kind, and I highly recommend it. It was also affordable 👌.
- quick mealI was looking for a quick meal
- staffThe staff was really cool
- waiting timewas ready in 10 mins
Frequently criticized
- orderWatch out! They took my whole order and only after I paid said “we ran out we need to maker more, it will be 20 minutes” no they didn’t give me a refund total nightmare😡
- billing issuesgot charged again in person
- customer serviceThey have the worst customer service in SF.
- deliverypromised on the day of my community event to have my pizzas delivered
- employeesThe employees are sooo bad and very very rude.
- future orderlet me make a future order on their site
- receiptEven though I had a receipt emailed to them
- refundWatch out! They took my whole order and only after I paid said “we ran out we need to maker more, it will be 20 minutes” no they didn’t give me a refund total nightmare😡
- refused to refundrefused to refund one of the charges
- resolutionsdidn't offer any resolutions
The service here is a real mixed bag, so you might experience either friendly, quick assistance or frustrating issues. If you're looking for a quick meal and good vibes, you might be pleasantly surprised, but be prepared for potential hiccups with orders or billing.
Ambience (6.4 out of 10)
mentioned by 31% of the guests
When it comes to the vibe, many guests really appreciate the atmosphere, with some even giving it a perfect 5 out of 5. Its a real lifesaver for those late-night cravings, staying open well past 2 AM, and even boasts some lovely outside seating. Theyre also great at handling spontaneous celebrations, like a birthday party! These positive experiences, accounting for 6 out of 10 total remarks, contribute to an average score of 6.4.
However, not everyone is thrilled. Some found the atmosphere to be quite challenging, describing the place as tiny, dirty, and feeling like a bathroom stall. The biggest dealbreaker for many was the complete lack of a restroom available.
These 3 negative comments out of 10 total certainly contribute to a mixed customer satisfaction of 60%, indicating there's definitely room for improvement.
Ambience
10
Reviews
60%
Satisfaction
3
negative
1
neutral
6
positive
Rating distribution
What people like
- Great atmosphere
- Outdoor seating
- Open late
What people don't like
- No restroom
- Tiny, cramped space
- Dirty environment
Often praised
- AtmosphereAtmosphere:5
- atmospherethe atmosphere were both rated a 5 out of 5
- birthday partyspontaneous birthday party they helped us celebrate
- late-night availabilitycheap and easy pizza that's still open after the bars close at 2am
- outside seatinghas outside seating
Frequently criticized
- atmospheredining in what feels like a bathroom stall. Cozy? More like claustrophobic.
- no restroomNo restroom available
- placeThe place is really tiny and it was dirty.
If youre looking for a quick, late-night bite with some outdoor seating and a generally good vibe, especially for an impromptu celebration, this spot could work. However, be prepared for a potentially cramped and dirty space, and definitely plan ahead as theres no restroom available. It's a mixed bag, so manage your expectations.
Value (4.4 out of 10)
mentioned by 23% of the guests
When it comes to value, some customers have found things to appreciate. Many highlighted the general affordability of the pizza, noting a low Price per person often in the $1–10 range. Several opinions praised the offerings as affordable and highly recommended, suggesting that for some, the pricing hits just right.
However, the overall picture for value is a bit of a mixed bag, with an average 4.4 score and mixed 42.9% customer satisfaction. Out of 7 customer remarks, 4 raised concerns. Negative feedback often mentioned being charged unexpectedly, feeling upcharged on items, or spending a significant amount, like spent 85 for a single pizza, leading to payment frustrations.
Value
7
Reviews
42%
Satisfaction
4
negative
0
neutral
3
positive
Rating distribution
What people like
- Affordable pizza
- Low price per person
What people don't like
- Unexpected charges
- Upcharged prices
- High cost for item
Often praised
- Price per personPrice per person:$1–10
- affordabilitythe pizza was affordable
- affordablehighly recommended and affordable
Frequently criticized
- charged my accountMy experience at Pizzalicious-Castro was extremely negative. I attempted to place a future order on their website, and they charged my account the full amount. On the day of my community event, they promised delivery between 5: 30 and 5: 40 pm, but the pizzas never arrived.
- paymentWatch out! They took my whole order and only after I paid said “we ran out we need to maker more, it will be 20 minutes” no they didn’t give me a refund total nightmare😡
- spent 85spent 85 for one XL pizza
- upchargedupcharged a lot on the pizza
So, is the value here worth it? Its a bit of a gamble. While some find the prices quite reasonable, others have faced frustrating payment issues and felt overcharged.
If youre looking for straightforward affordability, you might find it, but be wary of potential hidden costs or unexpected charges.
How are the prices at Pizzalicious?
On average, you’ll spend around 10 per person – from 17 guests. That puts the restaurant in the $1–$10 category. For a Pizzeria, that’s mid-range, maybe slightly above.
Looking at what people actually spend, most diners (11 out of 17) keep it in that budget-friendly $1–$10 range, though a few opt for slightly pricier options up to $31–$40.
Here’s a quick look at what guests spend per person, based on the latest 17 reviews.
How this Pizzeria’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing here feels quite fair for a Pizzeria, especially considering it’s San Francisco. It offers good value for a casual meal.
Customer Reviews: what people think about Pizzalicious
Visit Type
- Delivery
Group Type
- Large Group
Group Size
- Large Group
Service Type
- Delivery
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
1
Pizzalicious-Castro: Order Disaster
My experience at Pizzalicious-Castro was extremely negative. I attempted to place a future order on their website, and they charged my account the full amount. On the day of my community event, they promised delivery between 5: 30 and 5: 40 pm, but the pizzas never arrived.
When I called them, despite having an emailed receipt, they claimed they never received the order and offered no resolutions. This was a complete failure in service and order accuracy.
- future order1
- charged my account1
- delivery1
Price per Person
- $21–$30
Visit Type
- Tourist Experience
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Amazing Combo and Crepe!
I had a very good experience at this restaurant. I live in San Jose and found a respectable Moroccan young man there who speaks Moroccan. I will definitely return whenever I visit Castro.
I had a piece of the combo and a crepe, and it was amazing!
- combo10
- crepe10
- Moroccan young man9
Price per Person
- $11–$20
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
6
Great Pizza, Awful Atmosphere & Service
My experience at this restaurant was a mixed bag. The pizza itself was the highlight, with the crust being particularly noteworthy and much better than the toppings. However, the dining environment felt incredibly cramped and claustrophobic, more like a bathroom stall than a dining area.
The service was also a significant letdown; the cashier was unfriendly and spoke loudly in his native tongue, even talking over another customer. I'd recommend bringing a friend, but be prepared for a tight squeeze.
- pizza8
- crust9
- toppings4
- atmosphere2
- service2
Price per Person
- $31–$40
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
2
Double Charged and Overpriced Pizza
My experience at this restaurant was quite negative due to billing issues and inflated prices. We initially paid online, but then were charged again in person. To make matters worse, they significantly upcharged the pizza the second time.
When we requested a refund for one of the charges, it was refused. Consequently, we ended up spending $85 for a single extra-large pizza, which felt like a complete rip-off.
- XL pizza5
- billing issues1
- upcharged2
- refused to refund1
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Delicious Pizza and Crepes, Friendly Service!
My first experience at this restaurant was fantastic, and I will definitely be returning. We ordered the pepperoni, Hawaiian, and combo pizza, all of which were excellent. The service was both fast and friendly.
I would also highly recommend trying their Nutella & Strawberry crepes. The staff were very friendly and welcoming. Overall, a 5/5 experience!
- pepperoni pizza9
- Hawaiian pizza9
- combo pizza9
What Pizzalicious offers
Accessibility
- Wheelchair accessible entrance
Payments
- Credit cards
- Debit cards
Children
- Good for kids
Popular for
- Dinner
- Lunch
Offerings
- Quick bite
- Coffee
Dining options
- Dinner
- Seating
- Lunch
Service Options
- Delivery
- No-contact delivery
- Takeout
- Curbside pickup
- Dine-in
- Outdoor seating
Atmosphere
- Casual
FAQs
What dining options are available at Pizzalicious?
At Pizzalicious, you can enjoy flexible dining options. Whether you’re looking for a quick bite, a relaxed lunch, or a full dinner, seating is available. This makes it a versatile spot perfect for various meal times, ensuring you always find a convenient way to enjoy their delicious offerings.
What service and accessibility features does Pizzalicious offer?
Pizzalicious offers convenient service options like delivery, no-contact delivery, takeout, curbside pickup, and dine-in, plus outdoor seating. The entrance is wheelchair accessible. They accept reservations and are good for kids, ensuring a smooth and enjoyable visit for everyone.
What is the overall customer sentiment for Pizzalicious?
Pizzalicious holds a Restaurant Score of 6.9 and Customer Satisfaction at 69%. Customers particularly appreciate the Food (8.1), while Ambience (6.4), Service (4.9), and Value (4.4) are areas with mixed feedback.
What are the standout food items at Pizzalicious?
Many customers praise the pizza, specifically mentioning the delicious crust and fresh ingredients. The crepe also receives positive remarks.
Are there any common issues reported by customers at Pizzalicious?
Some customers have reported concerns regarding customer service, including billing issues and problems with order fulfillment. The atmosphere is also sometimes described as cramped.