Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Reviews
Satisfaction
The restaurant PGA TOUR is a welcoming Bar & Grill located in the vibrant city of San Diego, specifically in the charming Point Loma neighborhood. Here, you can expect a casual atmosphere perfect for unwinding.
Whether you’re looking for a quick bite or a full meal, this spot offers a relaxed setting where you can enjoy good food and drinks.
PGA TOUR offers a mixed experience for travelers, often serving as a convenient airport stop. While many appreciate the generally good food quality and a relatively calm atmosphere, the overall visit can be a bit of a gamble.
Guests frequently highlight the utility of Priority Pass benefits, though some find the actual value proposition inconsistent. Expectations for service can vary significantly, with some patrons enjoying efficient interactions while others encounter noticeable delays or less attentive staff.
The restaurant’s setting provides a quiet respite from the usual airport bustle, but it’s worth noting that certain aspects of the experience might not always meet everyone’s standards.
Reviews
Satisfaction
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PGA TOUR holds an overall Restaurant Score of 4, placing it in the average category. However, customer sentiment tells a different story, with a Customer Satisfaction rate of just 30.3%, which is considered poor.
This notable divergence suggests that while some aspects are acceptable, a significant portion of guests leave feeling disappointed, a sentiment reflected in the 490 negative opinions compared to 244 positive ones out of 805 total customer remarks. Delving into specific areas, Food scores a respectable (4.6), indicating a generally positive culinary experience.
Ambience also stands out with a strong (5.7), suggesting a pleasant environment. However, Value (3.6) and especially Service (3.1) lag behind, often cited as areas needing considerable improvement.
These lower scores, particularly for service, contribute heavily to the overall low satisfaction.
If you’re passing through and prioritize a decent meal in a relaxed setting, PGA TOUR could be a suitable option, especially if you can leverage Priority Pass benefits effectively. The food often receives praise, and the atmosphere provides a welcome break from the airport rush.
However, be prepared for potential inconsistencies in service. With a Recommendation Score of 4.1, it’s clear this establishment is a mixed bag.
If quick, attentive service and consistent value are paramount for your airport dining, you might want to explore other options. Otherwise, if you have time to spare and focus on the food, it might just hit the spot.
When it comes to the food here, it's a bit of a mixed bag, with a score of 4.6 suggesting an average experience, and customer satisfaction at 34.8% indicating some room for improvement. However, many guests still rave about certain items! With 124 positive remarks out of 356 total comments, highlights include delicious chicken wings, flavorful steak frites, satisfying salmon entrées, and a nice beer selection.
On the flip side, with 181 negative comments, some diners found the food disappointing, describing it as bland, poor quality, or even like frozen microwaved meals. There were also mentions of overcooked burgers and generally small portions. It seems consistency might be an issue, so your experience could vary.
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If you're looking for a quick bite and stick to recommended items like wings or steak, you might be pleasantly surprised. However, be prepared for potentially inconsistent quality and manage your expectations, as many found the food to be quite mediocre.
While the overall sentiment for service has its challenges, many guests still found bright spots. Out of 315 customer observations, 69 highlighted positive experiences, praising friendly servers and staff who were often quick to bring food or resolve issues. Some even noted efficient customer service and helpful waitresses.
However, the service here generally struggles, reflected in a 3.1 score and a low 21.9% customer satisfaction. A significant 240 negative comments point to issues like rude staff, slow service, and a feeling of being understaffed. Many reported long waiting times and a lack of attention from servers, making for a frustrating experience.
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If youre in a rush or value attentive service, you might want to consider other options, as the service here often disappoints. However, if youre not on a tight schedule and can overlook potential delays, some guests do find the staff friendly.
When it comes to ambience, this spot offers a bit of a mixed bag, landing an average score of 5.7 with customer satisfaction at a mixed 59.4%. Many appreciate the place looks nice, comfy seats, and relaxed feel, often highlighting the atmosphere, vibe, and convenient power outlets and bar seating. Out of 64 total comments, 38 leaned positive, praising the decor and layout.
However, a significant number of guests, 20 to be exact, found issues with cleanliness, mentioning a dirty place, dirty plates, and dirty tables. Some were also put off by the plastic fork and knife and a loud atmosphere. While the layout might be good, the upkeep seems to be a consistent concern for many.
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If you're looking for a place with good power outlets and a decent vibe, especially for a quick stop, it might be worth a try. However, be prepared for potentially dirty tables and plastic cutlery, which could detract from your experience.
When it comes to value, this place has some interesting dynamics, based on 70 customer opinions. Many appreciate the Priority Pass benefits, often finding it fairly priced for airport food, with some even getting an almost free meal thanks to the credit. There are 13 positive remarks highlighting how the Priority Pass voucher makes the experience worthwhile.
However, the majority, with 49 negative remarks, found the value lacking. Customers frequently mentioned overpriced food and adult drinks, leading to complaints about highest bill and billing errors. The overall score for value is a poor 3.6, and customer satisfaction is also quite low at 18.6%, indicating that for most, the price doesn't match the experience.
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If you're using a Priority Pass, this spot could offer decent value, potentially making your meal almost free. Otherwise, be ready for overpriced food and drinks, and definitely double-check your bill for any billing errors or unexpected gratuity.
On average, you’ll spend around 33 $ per person – from 97 guests. That puts the restaurant in the $31–$40 category. For a Bar & Grill, that’s mid-range, maybe slightly above.
While the average is 33 $, a significant number of guests actually spend in the $21–$30 range. This shows a nice spread, offering both more budget-friendly options and some premium choices.
Here’s a quick look at what guests spend per person, based on the latest 97 reviews.
Comparing value for money: how this restaurant stacks up against similar spots in San Diego.
Overall, we think the pricing feels quite fair for a Bar & Grill in San Diego. It offers good value, especially since many guests find great options in the more budget-friendly ranges.