oChef » Papalote – San Francisco » Papalote – San Francisco – Reviews

Papalote - Reviews

1777 Fulton St, 94177 San Francisco
All reviews at a glance
396

Reviews

48%

Satisfaction

176

negative

30

neutral

190

positive

What people say about Papalote

Price per Person
  • $11–$20
Visit Type
  • Regular Visit
Meal Type
  • Dinner
Sarah J. B.
Review date: 10/14/2025
3
Annoyed by New Pricing for Add-ons
I live nearby and eat a lot of burritos here. Recently, I've noticed a change in how they charge for add-ons. I typically add cheese and guacamole but skip the sour cream. Previously, these were charged as individual items. However, in the last month, they've started charging for the 'super' option (which includes all three add-ons) and still omit the sour cream. Given that the vegetarian burritos are already overpriced at $18, this new practice is quite annoying.
  • burritos6
  • add-ons2
  • super (all 3)2
  • vegetarian burritos2
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Sky S.
Review date: 10/05/2025
3
Disappointing Service at a Taco Spot
I'm not sure how a taco spot where the tacos come with lettuce as standard can last since 1999. Service run by the cooks is always going to be poor service. I got tacos and didn’t expect they had lettuce. I explained that I’m pregnant and can’t eat raw lettuce, but the cashier deferred to the cook, and he just shrugged and said the menu has it written. It looks like a taqueria you’d find in a small Mexican town/city, not in a good way. The food itself was decent (rated 4/5), but the service (rated 1/5) and atmosphere (rated 2/5) were significant drawbacks.
  • tacos4
  • lettuce1
  • raw lettuce1
  • service1
Visit Type
  • Quick Meal
Group Type
  • Solo Dinner
Group Size
  • Solo
Service Type
  • Dine-in
Ray C. S.
Review date: 09/26/2025
1
Rude Staff, No Seating for Customers
My experience at this restaurant was incredibly negative due to the rude staff. Despite being the only customer, I was denied a seat at the counter stools, which they claimed were reserved for staff only. There were more stools than staff, yet they refused to budge. It's clear they are not hungry for customers. I would advise taking your business elsewhere.
  • staff1
  • seating1
  • stools1
Visit Type
  • Regular Visit
Anne S.
Review date: 09/08/2025
6
Fantastic Burritos, Terrible Chips
My experience at this restaurant was mixed. While the salsa and burritos were fantastic, the chips were inedible. I've called to let them know multiple times over the last 3 years, but sadly every time I get chips from this location they taste like sanitizer. The chips taste like chemical cleaner.
  • salsa9
  • burritos9
  • chips1
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Xavier
Review date: 08/22/2025
7
Great food, weird chips
My experience at the restaurant was largely positive, with great food. However, the chips consistently taste weird, which has been an ongoing issue for years. I'm unsure of the cause, but it's a noticeable detractor from the overall meal.
  • food8
  • chips3
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Henry M.
Review date: 08/15/2025
5
Burrito good, Burrito Bowl awful
My experience at the restaurant was mixed. The burrito itself was quite good. However, the Burrito BOWL was awful, filled with lettuce for some reason and served in a box instead of a bowl. If they had simply put the burrito items in a proper bowl, it would have been a much better experience.
  • burrito8
  • Burrito BOWL2
  • lettuce2
  • bowl2
Price per Person
  • $81–$90
Visit Type
  • Delivery
Service Type
  • Delivery
Wait Time
  • Moderate (16–30 min.)
Steven S.
Review date: 06/11/2025
10
Delicious Burrito and Great Vegetarian Options!
My experience with the delivered Mexican food from this restaurant was really good. The bean and rice burrito was incredibly filling and left me feeling full at the end of my meal. I was impressed by the great selection of vegetarian options available. I highly recommend this restaurant and give them 5 stars ⭐️.
  • bean and rice burrito9
  • vegetarian options9
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Wait Time
  • Short (6–15 min.)
Joao V. D.
Review date: 05/24/2025
2
Burrito with no steak, burnt taste
My experience at the restaurant was disappointing. The Steak burrito I ordered had no steak at all. The minimal meat that was present tasted like burn wood. I do not recommend this dish.
  • Steak burrito2
  • minimal meat1
Visit Type
  • Regular Visit
Group Type
  • Solo Dinner
Group Size
  • Solo
Service Type
  • Dine-in
Alex W.
Review date: 05/14/2025
10
Life-changing Burrito Experience!
This is the only Google review I’ve ever left. My experience at this restaurant was both life changing and affirming. I’ve been getting the super burrito 3x a week for years, and I’m in the best shape of my life. I’ve never been happier or healthier.
  • super burrito10
  • healthier10
  • happier10
Price per Person
  • $11–$20
Visit Type
  • Regular Visit
Service Type
  • Takeout
Miles S.
Review date: 05/10/2025
10
Reliable Soyrizo Burrito Spot
As a long-time patron, this has been my go-to burrito spot for many years. I consistently order the soyrizo burrito, and it never disappoints. The food quality is excellent, and it's a highly recommended option for vegetarians.
  • soyrizo burrito10
  • Recommendation for vegetarians10

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