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Panda Express - Reviews
9033 25th Ave SW, 98106 Seattle
All reviews at a glance
81
Reviews
45.7%
Satisfaction
38
negative
6
neutral
37
positive
What people say about Panda Express
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Visit Type
Group Type
Group Size
Service Type
Wait Time
Noise Level
Meal Type
Price per Person
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
10
Fresh, Delicious Food and Friendly Staff
My experience at this Panda Express was fantastic! The food is consistently fresh and delicious. I was particularly impressed by the kind and friendly employees.
Chef Saul is an amazing cook, and AiLun is fabulous and very kind. Everything they prepare tastes so good. My favorite dish is the black pepper steak.
I visit almost every day because the service and food never disappoint.
- food10
- employees10
- Chef Saul10
Price per Person
- $21–$30
Visit Type
- Tourist Experience
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
7
Food Good, Service Challenging
My experience at this restaurant was a mixed bag. While the food was quite good, scoring a 4 out of 5, the service was a significant challenge. The servers did not seem to understand English well, which made communication difficult.
Despite this, they did smile, which was a small positive note. The atmosphere was rated a 3, suggesting it was neither particularly striking nor off-putting. Overall, the food quality was the highlight, but the language barrier with the staff impacted the overall experience.
- food8
- smile7
- atmosphere6
- service2
- English2
Visit Type
- Casual Outing
Group Type
- Family
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Excellent Service and Experience!
My experience at the restaurant was wonderful. Our server, Dylan M, provided fast and speedy service, which my daughter and I greatly appreciated. With customer service like this, your business will surely go far.
- fast and speedy service10
- customer service10
Visit Type
- Quick Meal
Meal Type
- Dinner
2
Popular dishes unavailable early
My experience at the restaurant was disappointing as many of the popular options, including chow mein and orange chicken, were unavailable even at 7: 30 PM on a Tuesday.
- popular options2
- chow mein2
- orange chicken2
Price per Person
- $11–$20
Visit Type
- Delivery
Service Type
- Takeout
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
1
Terrible Online Order Experience
My experience at this restaurant was terrible due to online orders not being filled. I waited so long that I eventually had to cancel my order. It was frustrating to see people walking in being served while my online order was neglected.
The customer service was terrible, and I would not recommend going here unless you want to endure a long wait and a backache.
- online orders1
- waiting time1
- customer service1
Price per Person
- $11–$20
Visit Type
- Family Dinner
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Horrible Service, Nice People
My experience at this restaurant was horrible. While the people were very nice, my order was 45 minutes behind, which was difficult as I was waiting to feed hungry children at home. I suggest paying the workers a living wage and getting them organized.
There is a long way to go. I would recommend going to Toshi’s next door instead.
- people8
- workers5
- order2
- organization3
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
10
Great Food, Friendly Service, Amazing Value!
My experience at this restaurant was fantastic! The food was good, and the folks were very friendly and helpful. They even sent me coupons, and who can argue with 4 meals for around $11.
00! Thank you!
- food9
- folks10
- coupons10
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Moderate (16–30 min.)
1
Explosive Diarrhea After Dinner
I was excited to see them move into Westwood as I like them for a quick, tasty option sometimes. But the explosive diarrhea was definitely not worth it. Granted it was 7: 30 pm, past dinner rush.
But they are failing at safe food handling here. Never had a problem at other locations. Be warned.
- explosive diarrhea1
- safe food handling1
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
1
Unprepared and Unpleasant Experience
My experience at this restaurant was extremely disappointing. I was quoted a 40-minute wait for fried rice, which is unacceptable for a place that opens at 10: 30 AM. To make matters worse, at 10: 31 AM, only chow mein was available as one of the three side choices.
The excuse of 'technical difficulties' for such unpreparedness was frustrating. I also observed a kitchen staff member coughing excessively, raising concerns about hygiene, especially when they were handling the food. The passiveness of every single employee was disgruntling, and I felt like my time was being wasted.
I left before my order was ready due to these issues and cannot comment on the food quality.
- fried rice1
- wait for fried rice1
- side choice1
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Love the food, need spoons!
My experience at this restaurant was overwhelmingly positive. I love your food service and the overall quality of the food. The reviewer highly recommends having spoons available, as it makes eating rice much easier.
Despite this minor suggestion, the dining experience was excellent.
- food service10
- spoons6
- eating rice7
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