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KFC - Reviews
210 W Mercer St, 98119 Seattle
All reviews at a glance
401
Reviews
42.9%
Satisfaction
215
negative
14
neutral
172
positive
What people say about KFC
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Visit Type
Group Size
Service Type
Wait Time
Group Type
Meal Type
Noise Level
Price per Person
Price per Person
- $1–$10
Visit Type
- Solo Dining
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
9
Excellent Customer Service!
My experience at this restaurant was excellent, particularly with their customer service. Fernanda, specifically, does a great job and treats her customers well. I am very happy with their service.
- customer service10
- Fernanda10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
10
Excellent Service and Food!
I highly recommend this place. The customer service was great, the place is clean, and they are very fast with the food! 10/10.
- customer service10
- place10
- food10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Size
- Large Group
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
10
Excellent food and service!
I highly recommend this restaurant. The customer service was excellent, and the food was served very quickly and was fresh. An excellent place.
- customer service10
- food10
- wait time10
Price per Person
- $11–$20
Visit Type
- Regular Visit
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
KFC's Special Flavor Brings Back Memories
My experience at KFC was a nostalgic one, reminding me of my younger days. I truly love the special flavor of KFC. The food was rated a perfect 5, and the atmosphere also received a 5.
The service was excellent, scoring a 5, and there was no wait time. The price per person was between $10–20.
- special flavor10
- food10
- atmosphere10
Price per Person
- $21–$30
Visit Type
- Quick Meal
Group Type
- Colleagues
Group Size
- Small Group
Service Type
- Takeout
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
1
Unfulfilled Order, Terrible Service
On Sunday, November 9th, 2025, National Fried Chicken Day, my team and I decided to order lunch from KFC via the official KFC app. We placed our order the night before, scheduling pickup at 10: 15 AM through the drive-thru, aiming for a quick meal before a project. Upon arrival, the drive-thru staff couldn't find our order and instructed us to park and go inside.
Inside, after waiting 10 minutes without assistance, staff impatiently insisted the order didn't exist. We showed them the email confirmation, and after another 20 minutes, a manager arrived, repeating the same confusion. Finally, the manager advised calling customer service.
The 800 number took 8 minutes to connect, and another 8 minutes to verify the order. We were told a ticket was sent to the store, but received no follow-up. By 8: 15 PM, our order was unfulfilled, yet we were charged.
This experience wasted the lunch break of four professionals and was the opposite of efficient, reliable, and respectful 'fast food. ' This negligence is unacceptable. We expect a full refund and a formal apology.
- online order1
- drive-thru staff1
- wait time1
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
3
Great Food, Outrageous Price
My experience at this restaurant was mostly positive, with the food receiving a perfect score. However, the price of a 3-piece meal at $22. 00 was absolutely crazy.
I don't believe the chicken contains gold, as I still have my teeth. It seems the owner or corporate is intentionally making things expensive, possibly to drive customers away. I won't be returning to this KFC in Seattle.
I can drive just 10 minutes north or south and get the same quality for a much cheaper price. Stop taking advantage of the high inflation market to increase costs. If the Democrats on the Seattle city council would get rid of the stupid sugar tax, which does nothing for the people of Seattle, some costs might be lowered.
- food10
- Service10
- Atmosphere10
- price2
- owner or corporate3
- inflation market3
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
9
Fast, Fresh, and Friendly Lunch!
I came in during my lunch hour today and they were very fast. The food is very fresh, the restaurant is clean, and the customer service is very friendly. I recommend coming here.
- speed9
- food freshness10
- restaurant cleanliness9
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
8
Great Lunch Spot with Friendly Service
It's a good place to have lunch. The restaurant has a good parking area and the customer service was very friendly.
- good place8
- good parking8
- customer service9
Price per Person
- $21–$30
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
6
Expensive but usually good service and order
My experience at this restaurant was mixed. It's important to note that this might be the most expensive KFC/Taco Bell in the US, as I've spent $40 for two people. However, the service is usually good, and the order is typically correct.
I emphasize "usually" because your experience may vary. I'm giving it 3 stars.
- service8
- order8
- expensive3
Price per Person
- $21–$30
Visit Type
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
9
Excellent Fast Food Experience
My experience at this restaurant was very positive. As fast food goes, this is a good one. The establishment was very clean and they were accommodating of changes to the food order.
I highly recommend it.
- food8
- cleanliness9
- accommodating of changes9
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