oChef » iKU Sushi & Bento – San Francisco » iKU Sushi & Bento – San Francisco – Reviews

iKU Sushi & Bento - Reviews

120 Montgomery St, 94104 San Francisco
All reviews at a glance
90

Reviews

37.8%

Satisfaction

35

negative

21

neutral

34

positive

What people say about iKU Sushi & Bento

Visit Type
  • Quick Meal
Service Type
  • Dine-in
Simple S.
Review date: 06/03/2025
2
Utilitarian Experience, Overpriced Food
My experience at this restaurant was quite utilitarian. Nobody greeted me upon arrival. The food looked mediocre and was super overpriced.
  • atmosphere5
  • food2
  • service1
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Group Type
  • Friends
Group Size
  • Small Group
Service Type
  • Dine-in
Meal Type
  • Lunch
Claire M.
Review date: 04/05/2025
3
Limited Options, Okay Food
My experience at this restaurant was marked by limited options. There were very few choices for bento boxes, drinks, and sides. I was also disappointed that only sets were available, with no individual rolls offered. They do offer to warm up your bento if requested. My set was okay, and my friends enjoyed the katsu curry.
  • bento5
  • set5
  • katsu curry7
  • options3
  • individual rolls3
Visit Type
  • Quick Meal
Service Type
  • Takeout
Meal Type
  • Lunch
Wait Time
  • Moderate (16–30 min.)
Christopher C.
Review date: 03/25/2025
1
Scammers, Refuse to Honor MealPal
My experience at this restaurant was extremely negative. They are scammers who sell through MealPal but then refuse to honor pick-ups. They claim they "sold out" before allowing Meal-Pals with reservations to scan-in for their order, yet they still charge in the system. I have used MealPal for years and know that they can cancel orders for the day rather than surprising patrons and forcing them to go through customer service. I have had one positive experience here previously, where I had to wait for the food to be prepared along with other MealPal check-ins, as is typical. In fact, they have canceled on me in the past due to an issue with their kitchen, and I have the email notification from MealPal to prove it. I have passed along your response here to MealPal.
  • food preparation7
  • MealPal pick-ups1
  • charging in system1
  • canceling orders1
Visit Type
  • Quick Meal
Service Type
  • Takeout
Christine J.
Review date: 05/09/2024
3
Disappointing Grab and Go Experience
My experience at this restaurant was disappointing as it is no longer a grab and go establishment. I was hoping to select individual pieces, as mentioned in older reviews, but this is no longer the case. Consequently, I left without eating and found food elsewhere. The premade bento boxes are priced at $17+, and I believe there are better value options available for that price.
  • premade bento boxes5
  • grab and go2
  • price3
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Service Type
  • Takeout
alejandra C.
Review date: 01/10/2024
3
Disappointing Change in Menu and Experience
I wish I had checked other reviews before visiting. This place is no longer grab and go, and you now have to order from their limited menu. I specifically visited to get some onigiris and rolls, but their menu has become quite small. Ultimately, I ordered their Mega set for $17, which was just okay. I believe there are better places to go in that same price range.
  • Mega set5
  • grab and go2
  • limited menu3
  • menu3
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Jackie T.
Review date: 07/31/2023
5
Sushi Set Meals Only Now
My experience at the restaurant was that there is no longer grab and go sushi available. Everything must now be ordered as a set meal. It's advisable to check their menu online for the most up-to-date information, as the photos and menu showing old a la carte sushi options are no longer accurate.
  • set meal5
  • menu online5
  • grab and go sushi2
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Lunch
Jaime O.
Review date: 05/05/2023
7
A Bit Flat, But Service Was Good
My experience at the restaurant was that they put together the food when you order, which I initially thought was a wall of food. However, the meal itself was just kind of flat; it wasn't bad, but it felt like something was missing. The service was rated a 5 out of 5, and the atmosphere was a 3 out of 5.
  • food5
  • service10
  • atmosphere6
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Ellen T.
Review date: 04/02/2023
8
Surprisingly Good Food, Odd Ambiance
I'm not entirely sure if this is the correct restaurant I'm reviewing, but I recall visiting once on a Sunday and ordering a beef donburi. It was soooo good, especially considering the low price. The interior design seemed like it was still under construction, but the food itself was quite good. Strangely, I can no longer find this restaurant on Sundays, which feels like a bit of a mystery.
  • beef donburi10
  • low price9
  • interior design5
Visit Type
  • Food Exploration
Service Type
  • Dine-in
Lucy D.
Review date: 03/06/2023
8
Great Value Sushi for the Price
I can’t believe all these bad reviews. My experience at this restaurant was surprisingly positive, especially considering the shockingly low price for the area. While this isn’t the absolute best sushi I’ve ever had, it’s definitely great value for money. I love sushi, and this place delivered a tasty experience that exceeded my expectations for the cost.
  • sushi7
  • price9
  • value9
Price per Person
  • $11–$20
Visit Type
  • Food Exploration
Service Type
  • Takeout
Meal Type
  • Lunch
Akshi A.
Review date: 01/30/2023
2
Expensive Sushi, Lacking Taste
My experience at this restaurant involved ordering sushi and sashimi. I found the food to be way too expensive for how it tastes. The price did not match the quality of the food.
  • sushi and sashimi2
  • price2

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