Dunkin - Reviews

My experience at this restaurant was not very good. The selection of donuts was not what I'm used to in Nebraska. I was disappointed to find that they did not offer cream-filled, chocolate cream-filled donuts, or maple cream-filled long johns.

My experience at this Dunkin' was quite disappointing. Even for a Dunkin', the quality was subpar. Given that it's in Vegas, I expected potential issues with service and being overcharged, but this was exceptionally bad. The service was on another level of terrible, and the food quality was also very low. I hope they can do better.

I decided to spend more at this Dunkin' location because it looked appealing and the digital menu displayed what seemed like decent portion sizes. I understand that you get what you pay for, and I was prepared for a higher cost. However, I did not receive anything close to what I paid for. For $9. 00, I received a small bucket filled only halfway, containing a total of 7 chipotle hashbrowns. Additionally, a bag costing $3. 50 was also filled halfway, with only 5 hashbrowns. While I acknowledge that food in Downtown Las Vegas comes at a premium, this establishment takes 'screwing you over' and 'stealing your money' to an entirely new level. I would suggest wasting your money at the slot machines instead; you'll likely be more satisfied and ironically get more in return than from this abomination of a Dunkin'. This horrible experience has led me to decide against returning to any Dunkin' location. To avoid having your day ruined, like mine was, STAY AWAY from this place.

My experience at the restaurant was great! A woman on the staff was truly adorable! The rest of the experience was faithful to the brand!

I’m absolutely furious. The staff at your store were unbelievably rude. My drink was filled entirely with ice – I have photos. Even worse, my friend politely asked for tap water to fill her drink bottle (in 30°C Vegas heat!), and the guy snapped and told her to go to the store behind us because “the manager won’t allow it. ” Are you serious? In this heat, surrounded by drunk people, and you can’t spare a cup of water? This is disgusting customer service. Whoever was working today should be fired immediately – they clearly don’t know how to treat customers. I demand a full refund AND compensation – a gift card or bank transfer. You’ve lost my respect and probably a lot more customers if this is how you operate.

I don’t usually write reviews, but my recent experience at Dunkin was too good not to share. From the moment I walked in, I was impressed by how efficient and organized the team was. Even during a busy time, the employees handled everything smoothly, with great energy and professionalism. I especially want to recognize Leo, who completely went above and beyond. I was having trouble deciding what to get, but Leo was so helpful and patient. He took the time to ask me what I like and gave me suggestions based on that. He genuinely cared about helping me find something I’d enjoy. He actually checked in with me after I got my drink to make sure I liked it. That kind of attention to customer satisfaction is rare these days, and it made such a difference.

My experience at this coffee shop inside the Fremont hotel was positive. While it's a bit more expensive than typical locations, this is expected in Vegas. The shop can get busy, but they offer an ordering kiosk and app, which helps with planning for a better experience. The food quality met expectations, making it a great choice for a quick start to a fun day on Fremont Street.

My experience at this food court was a TOTAL RIPOFF. I was charged $15 for a tiny bagel and a drink that was mostly ice, with only 2 sips of actual beverage. I strongly advise to AVOID this place. Dunkin' Donuts should be ashamed of themselves for charging double the price for comparable items.

I don’t normally leave reviews, but my experience at this restaurant warrants one. When I asked for a coffee, the lady behind the counter seemed stressed and had an attitude towards us, even though I was the only one in line. All in all, the drink was good though!

Make sure to order at the self order kiosks. The line can get long in the morning. Otherwise, a nice breakfast/coffee run!