Highlights
- Great dessert
- Great coffee
- Great wine list
oChef » Bursa – San Francisco
Bursa - San Francisco
Photo from Bursa
Bursa at a glance
San Francisco West Portal
- 🫒 Mediterranean Restaurant
$$
Price per Person $31–$40
mentioned by 86 of the guests
#545 out of 2403 places to eat in San Francisco
#15 Mediterranean Restaurant out of 40 in San Francisco
Excellent
8.1 out of 10
Food
Service
Ambience
Value
485
Reviews
82.7%
Satisfaction
Often praised
- Friendly service
- Quality food
- Cozy atmosphere
Frequently criticized
- Inconsistent dishes
- Pricey items
- Difficult parking
The restaurant Bursa is a delightful Mediterranean Restaurant nestled in the vibrant West Portal neighborhood of San Francisco. You’ll discover a cozy and casual spot perfect for any occasion, where the atmosphere is both trendy and inviting.
Patrons consistently rave about the great dessert, making it a must-try after your meal. Whether you’re looking for a quick lunch or a relaxed dinner, this spot offers a memorable culinary journey.
Overview: Introducting Bursa
Bursa offers a generally pleasant dining experience, often highlighted by its friendly service and a welcoming atmosphere. Guests frequently commend the delicious flavors of the dishes, suggesting a kitchen that largely hits the mark.
However, some diners have noted occasional inconsistencies in certain menu items and challenges with parking in the area. Despite these minor points, the restaurant maintains a reputation for attentive staff and a comfortable, cozy atmosphere.
It appears to be a place where many feel well-cared for, making it a reliable choice for those seeking a relaxed meal with a focus on hospitality.
Excellent
8.1
out of 10
485
Reviews
82.7%
Satisfaction
55
negative
29
neutral
401
positive
Bursa earns a solid 8.1 overall, reflecting a generally positive dining experience. This is further supported by a strong Customer Satisfaction of 82.7%, indicating that most guests leave content with their visit.
These scores place Bursa firmly in the ‘good’ category, suggesting a consistent and enjoyable offering. The Food (8.2) stands out, frequently praised for its authentic flair and generous portions, as does the highly regarded Service (8.6) and pleasant Ambience (7.7).
While Value (6.5) is more of an average point, these insights are drawn from a substantial 485 customer comments, including 401 positive and 55 negative observations.
What people like
- Attentive, friendly service
- Flavorful, quality food
- Pleasant, cozy atmosphere
What people don't like
- Inconsistent dish quality
- Some items pricey
- Parking can be difficult
If you’re seeking a restaurant with genuinely attentive service and a comfortable setting, Bursa is certainly worth considering. The kitchen generally delivers on flavor, making it a good option for a satisfying meal, especially if you appreciate a warm welcome.
However, be mindful that some specific dishes might not always meet expectations, and you might need to factor in a bit of extra time for parking. Overall, Bursa presents a strong case for a pleasant dining experience, particularly for those prioritizing hospitality and well-prepared food.
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Verdict: Our expert take on Bursa
Food (8.2 out of 10)
mentioned by 100% of the guests
When it comes to the food, this place truly shines with a solid 8.2 score and a fantastic 83.8% customer satisfaction. Based on 320 opinions, with 268 being positive, guests consistently praise the authentic Mediterranean food, generous portions, and standout dishes like the lentil soup and tender lamb chops. Many find the flavors delicious and the quality excellent.
However, not every dish hits the mark, with 33 negative comments noting occasional dry kebabs or plain meat. A few guests felt the sauce was watery or that ingredients tasted old, and some mentioned a limited menu. While these concerns exist, they are less frequent compared to the overwhelmingly positive feedback.
Food
320
Reviews
83%
Satisfaction
33
negative
19
neutral
268
positive
Rating distribution
What people like
- Authentic Mediterranean food
- Generous portions
- Excellent food quality
What people don't like
- Dry kebabs
- Watery sauce
- Old ingredients
Often praised
- foodThe staff was always very friendly and came with a smile on their faces, and they were very attentive, for example, water was regularly filled. The food tasted quite tasty and came out quickly too. Everything was perfect, definitely recommend especially if you are a vegan 😇.
- Turkish coffeeWe ordered two coffees, an appetizer sampler, a Greek salad and two kebab plates for four people. The Turkish coffee was strong, the appetizer sampler came with pita bread and was very nice and the beef kebab came with some amazingly tasty and well cooked meat. For four people after tax and tip, it came out to $94 which is a steal in this day and age, only $23 per person!
- Mediterranean foodIf you're ever in the West Portal area of San Francisco and looking for a place for lunch, Bursa is the spot! They serve Mediterranean food with a flare. I usually opt for the chicken Kebab with rice and orzo and a romaine salad.
- falafelThe falafel and the hummus and the baba ghanoush were also really good.
- hummusMy recent dining experience at Bursa, a Mediterranean restaurant, was generally positive. I thoroughly enjoyed the appetizer combo plate, which featured delectable hummus, babaganush, and lentil options. However, the dolmas on the plate were a bit disappointing.
- portionsThey have sets, which is a great opportunity to try a lot of things! The menu is extensive, prices are extremely affordable, and the portions are tasty and large. I was immediately drawn to the Turkish coffee and tea.
- riceFor my entree, I enjoyed the chicken kebab. It was juicy and delicious, served alongside a fresh salad and some really, really good rice. The quality of the food here is excellent, and I was pleasantly surprised by the affordability, with my entire meal costing only $26 before tip.
- FoodFood:5
- flavorsFrom appetizers to the main course, the quality was excellent, and the flavors were delicious. The flavors were very balanced in each dish. I highly recommend not skipping the appetizers.
- mezze platterwe enjoyed the mezze platter (all of the salads/dips were delicious)
Frequently criticized
- MoussakaMoussaka was unfortunately very watery and a little one note
- chicken eggplant sautechicken was missing,it was filled with potatoes mostly.
- AdanaEverything inside looks like Turkish food, but nothing is actually Turkish food! They fry a plain, unsalted piece of meat and serve it to you as Adana. For those who want to experience real Turkish food, this is not the place you're looking for.
- Adana KebabAdana Kebab was not similar to its original version
- Halal foodnot good for Muslim due to existence of liquor drinks side by side with Halal food
- HalibutHalibut for $25 was disappointingly dry and uneatable
- Salmon wrapSalmon wrap is very disappointing
- Turkish coffeeworst Turkish coffee I've ever had
- Turkish foodTo all Turks, don't be fooled by the name. Everything inside looks like Turkish food, but nothing is actually Turkish food! They fry a plain, unsalted piece of meat and serve it to you as Adana.
- appetizers plateappetizers plate was not my expectation
If you're craving authentic Mediterranean flavors and generous portions, this spot is definitely worth a visit. While some dishes might occasionally miss the mark, the overall food experience is highly praised and likely to satisfy your taste buds.
Service (8.6 out of 10)
mentioned by 66% of the guests
The service here truly shines, with a score of 8.6 indicating a good experience for most. Customers are clearly happy, as reflected by a customer satisfaction of 88.9%, which is also good! Many of the 72 positive comments highlight the friendly staff, attentive service, and great hospitality, making guests feel welcome and well-cared for.
However, it's not entirely perfect. Out of 81 total comments, 7 mentioned areas for improvement, such as long order preparation time and issues with take out/door dash orders being prioritized. There were also a few concerns about the manager and wheelchair accessibility in seating, suggesting some minor hiccups.
Service
81
Reviews
88%
Satisfaction
7
negative
2
neutral
72
positive
Rating distribution
What people like
- Friendly, attentive staff
- Excellent hospitality
- Quick kitchen service
What people don't like
- Long order waits
- Rude manager
- Accessibility challenges
Often praised
- serviceI found it to be the Best Turkish Food in SF. The staff was incredibly friendly and provided great service. I particularly enjoyed the appetizers and my favorite dish, the Adana Kebab.
- staffThe Chicken Stroganoff and baklava were both delicious and served in very generous portions. The staff greeted and took care of me as a very precious guest, making me feel incredibly well-attended to.
- ServiceService:4
- StaffStaff super polite and really cater to their customers
- ownerowner was personally spending time with guests making them feel welcome
- Friendly serviceFriendly service
- ServerServer was A+
- attentivevery attentive ex: water was regularly filled
- attentive serviceattentive service
- cookscongratulations to the staff both the one who attends and the cooks ⭐⭐⭐⭐⭐
Frequently criticized
- allergynot accommodating to that degree
- closes ridiculously earlycloses ridiculously early at 8pm
- managerThe manager of the store is rude
- order preparation timethe order preparation time was long
- servicereceived their food about 20 -25 minutes before we did
- take out/door dashprocessing take out/door dash before addressing our order
- wheelchair accessibilityWheelchair accessibility:We were seated all the way in the back with possible seating closer to the door making it a bit challenging
If you're looking for a place with genuinely warm and attentive staff, this spot is definitely worth trying. While there might be occasional delays with orders or specific accessibility challenges, the overwhelmingly positive service experience makes it a strong contender for a pleasant meal.
Ambience (7.7 out of 10)
mentioned by 43% of the guests
Stepping into this spot, youll likely feel right at home! With a solid ambience score of 7.7 and customer satisfaction at a strong 78%, its clear most folks adore the atmosphere. Many of the 46 positive remarks praise its cozy place feel, casual vibe, and beautiful design, creating a friendly atmosphere that warms the heart, especially on a chilly day.
The decor is often highlighted as clean and well-thought-out, making it a pleasant and inviting space. However, a few of the 7 negative comments point to some practical snags. While the interior shines, parking can be a bit of a challenge, and some found the restaurant loud, suggesting sound proofing could improve the experience.
There were also mentions of the restaurant restroom being small and not up to par, which is definitely something to consider.
Ambience
59
Reviews
78%
Satisfaction
7
negative
6
neutral
46
positive
Rating distribution
What people like
- Cozy, inviting vibe
- Beautiful, clean decor
- Friendly atmosphere
What people don't like
- Difficult parking
- Can be loud
- Small, dirty restroom
Often praised
- atmosphereThe dishes had an authentic flair and were generously sized. The food quality was excellent, and the atmosphere was pleasant.
- AtmosphereAtmosphere:5
- ambianceThe ambiance is one of a neighborhood staple
- Calming atmosphereCalming atmosphere - quiet, lights are dim, very cute cozy place.
- Petes coffeePetes coffee is right next to it Which I think is a good thing.
- ambienceThe ambience is good.
- cozy placethis cozy and popular place
- dateThis place is great for a date or meal with a friend to catch up.
- decorThe decor is nice, clean, and features a well-thought-out design and color scheme.
- decorationsreally liked the decorations
Frequently criticized
- parkingSomewhat difficult to find parking
- ParkingParking space:Difficult to find parking
- placeThe place was not cozy on a very cold day
- restaurant loudThe restaurant is really loud
- restaurant restroomthe restaurant restroom was awful, very small and dirty
- sound proofingSome sound proofing would make it more amazing.
Overall, if you're looking for a place with a genuinely warm and inviting atmosphere, this spot is a great bet, perfect for a cozy date or a friendly catch-up. Just be prepared for potential parking woes and a lively (sometimes loud) environment, and perhaps plan a quick pit stop before you arrive.
Value (6.5 out of 10)
mentioned by 21% of the guests
When it comes to value, many diners are pleasantly surprised! With 15 positive remarks out of 25 total, guests frequently praise the affordable prices and reasonable costs for their meals, often calling it good value or even amazing value. The overall score for value sits at a respectable 6.5, indicating a generally positive experience.
However, the picture isn't entirely rosy, as customer satisfaction hovers at a 60% mixed level. Some of the 8 negative comments point to high prices for certain items, particularly pricey drinks and the sampler appetizer, which some found to be a bit of a ripoff. It seems value can be a bit inconsistent depending on what you order.
Value
25
Reviews
60%
Satisfaction
8
negative
2
neutral
15
positive
Rating distribution
What people like
- Affordable meal prices
- Great overall value
- Reasonable main dishes
What people don't like
- Some items pricey
- Drinks can be expensive
- Sampler appetizer costly
Often praised
- pricesMy experience at this restaurant was very positive. I enjoyed the lovely food served at fair prices. The attentive service and pleasant atmosphere made it a great place to meet my friend for lunch.
- priceWe ended up at this restaurant by accident last night when a reservation elsewhere fell through, and we're so glad it did! The food was excellent, with large, delicious portions that were reasonably priced. The service was very attentive and friendly, but not intrusive.
- PricesPrices are not cheap, but not expensive either. Just right.
- affordabilityThe food is tasty, healthy, and affordable
- amazing valueamazing value, and great food
- billThe Turkish coffee was strong, the appetizer sampler came with pita bread and was very nice and the beef kebab came with some amazingly tasty and well cooked meat. For four people after tax and tip, it came out to $94 which is a steal in this day and age, only $23 per person! Highly recommended and great service as well.
- good valuethey're still a good value for West Portal restaurants
- valueMy experience at Bursa has historically been very positive, with consistently fresh food and good value. However, there are signs that the restaurant is facing challenges, reflected in smaller portions and less variety.
Frequently criticized
- pricefor $16..... and the sauce was watery and tasteless... what a ripoff
- beerI cannot recommend this restaurant due to the high prices and a limited menu, with Kabobs priced at $28. Drinks were also pricey, with beer at approximately $7 and tea at $4. The sampler appetizer was $22.
- high pricescannot recommend this restaurant due to the high prices
- pricesprices in the Google Maps sidebar have not been updated recently
- sampler appetizerDrinks were also pricey, with beer at approximately $7 and tea at $4. The sampler appetizer was $22. If you are looking specifically for meat and kabobs, this might be a suitable option.
- street parkingParking:Street parking better take k train.
- teaI cannot recommend this restaurant due to the high prices and a limited menu, with Kabobs priced at $28. Drinks were also pricey, with beer at approximately $7 and tea at $4. The sampler appetizer was $22.
If you're looking for generally affordable main dishes and a good overall meal deal, this spot could be a winner. Just be mindful that some specific items, especially drinks and appetizers, might feel a bit pricey and could impact your final bill.
How are the prices at Bursa?
You’re looking at roughly 31 per person – reported by 86 diners. That puts it in the $31–$40 category. For a Mediterranean Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average is 31, most guests actually spend a bit less, often in the $21–$30 range, showing a nice mix of budget-friendly and slightly more premium dining experiences.
Here’s a quick look at what guests spend per person, based on the latest 86 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Considering it’s a Mediterranean spot in San Francisco, we think the pricing feels pretty fair. It offers a good balance, allowing for both a casual meal and a slightly more indulgent experience.
Customer Reviews: what people think about Bursa
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
10
Exceptional Food, Amazing Desserts!
My experience at this restaurant was truly exceptional! The food was outstanding, particularly the kofta, which offered a delightful and unique blend of flavors and textures. The shrimp kebobs were cooked to perfection, highlighting their natural sweetness and juiciness.
I haven't had food this good in years! I highly recommend trying the desserts; the chocolate cake and baklava are amazing!
- kofta10
- shrimp kebobs10
- desserts10
Price per Person
- $41–$50
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Amazing Falafel and Great Experience
My experience at this Middle Eastern restaurant was wonderful! It's a short jaunt down from West Portal Station. Their falafels are amazing, and if you have trouble deciding what to get, the combo appetizer is a great start!
The food was rated a 5, and the atmosphere was also a 5. The service was rated a 5, and there was no wait time.
- falafels10
- combo appetizer8
- food10
Visit Type
- Food Exploration
Service Type
- Dine-in
2
Not Authentic Turkish Food
To all Turks, don't be fooled by the name. Everything inside looks like Turkish food, but nothing is actually Turkish food! They fry a plain, unsalted piece of meat and serve it to you as Adana.
For those who want to experience real Turkish food, this is not the place you're looking for. Nothing is even close to a Turkish food experience.
- Turkish food1
- plain meat1
- Adana1
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Excellent Service, Atmosphere, and Food!
My experience at this restaurant was outstanding. The service was very good, and the atmosphere was excellent. The food was five stars!
I highly recommend our dishes, the Mussaka and the Mixed Grill Plate.
- service10
- atmosphere10
- food10
Visit Type
- Casual Outing
Service Type
- Dine-in
9
Great Food and Service!
I had a great time at the restaurant. The food was very good. I met Enan (عنان), who served us, and he was so nice.
I really recommend this place.
- food9
- service10
What Bursa offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
Crowd
- Family-friendly
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Gender-neutral restroom
- Free Wi-Fi
- Wi-Fi
- Restroom
Offerings
- Healthy options
- Hard liquor
- Wine
- Coffee
- Beer
- Small plates
- Cocktails
- Halal food
- Vegetarian options
- Alcohol
Dining options
- Catering
- Brunch
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Parking
- Usually somewhat difficult to find a space
- Free street parking
- Paid street parking
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
What accessibility features does Bursa offer for its guests?
Bursa ensures a comfortable experience for all, providing a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible seating. You can dine with ease knowing these amenities are available for your convenience.
What kind of dining options and food choices can you find at Bursa?
At Bursa, you can enjoy a range of dining options including brunch, lunch, and dinner with table service and seating. The menu features healthy options, small plates, and vegetarian choices, alongside a selection of coffee, wine, beer, and cocktails. Halal food is also available for you.
How does Bursa generally rate?
Bursa holds a strong overall score of 8.1, with customers particularly appreciating the Food (8.2) and Service (8.6). The Ambience (7.7) is also well-regarded, though Value (6.5) is more of a mixed bag.
What do customers enjoy most about Bursa?
Many guests praise the staff for being incredibly friendly and attentive, often noting the owner’s personal touch. The food receives accolades for its authentic flair, generous portions, and delicious flavors, especially the kebabs and mezze.
Are there any common concerns at Bursa?
Some diners have found certain dishes, like the Moussaka or Adana Kebab, to be inconsistent or not quite authentic. There are also occasional comments about specific items being pricey and challenges with finding parking.