oChef » Buffalo Wild Wings – San Diego » Buffalo Wild Wings – San Diego – Reviews

Buffalo Wild Wings - Reviews

9690 Reagan Rd suite 101, 92126 San Diego
All reviews at a glance
554

Reviews

28.5%

Satisfaction

363

negative

33

neutral

158

positive

What people say about Buffalo Wild Wings

Visit Type
  • Casual Outing
Group Type
  • Solo Dinner
Group Size
  • Solo
Service Type
  • Dine-in
Brian B.
Review date: 12/23/2025
8
Great Beer Deal and Game Day
While not a five-star experience, the ability to watch the MNF game with audio and enjoy a good 22oz. Kolsch on tap for $4 is a significant draw. In terms of beer selection, most bars can't compete. Despite a general dislike for corporate America, this was a pleasant Christmas visit.
  • Kolsch on tap9
  • beer wise8
  • MNF game with the audio7
Price per Person
  • $21–$30
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Mariko L.
Review date: 12/21/2025
2
Disappointing Bartender Service
My experience at the restaurant was marked by a significant issue with the service. I ordered a drink, and it sat at the bar for an extended period. When I approached to retrieve it, I was informed the server would bring it. However, the whipped cream had already begun melting and dripping, prompting me to request a remake. Another ten minutes passed with the same drink still untouched. When I inquired about an update or a different drink, the bartenders appeared annoyed and showed zero regard, making no effort to resolve the situation. They were not busy and seemed indifferent to helping. Our server eventually apologized, but the bartenders never did. We left without any acknowledgment. Overall, the service was disappointing.
  • server6
  • service2
  • bartenders1
  • drink2
Price per Person
  • $21–$30
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Wait Time
  • Short (6–15 min.)
kris L.
Review date: 12/21/2025
2
Bartenders show zero care
My experience at this restaurant was marked by the bartenders' total disregard for customer service. They showed zero care to do their job, which suggests zero care for the job and even zero care if they lost their job.
  • bartenders1
  • customer service1
  • job1
Price per Person
  • $11–$20
Visit Type
  • Regular Visit
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Long (31+ min.)
Noise Level
  • Moderate
Shalaka M.
Review date: 12/03/2025
2
Disappointing Decline in Food and Service Quality
I am extremely disappointed with my recent experiences at BWW. After visiting for the last 10 years, the past two visits to this location have been very disappointing. Upon arrival, there was no one to seat us, and we had to find a server ourselves, even though the restaurant was not busy. Our server took over 15 minutes to take our order. The most disappointing part was the food: the wings were dry, tough, and had barely any meat, feeling mostly like bone and sauce. This is the second time the wings have failed at this location. The carrots served were distasteful baby carrots. Overall, their food and service quality has gone down significantly. This will likely be my last visit to this location.
  • wings1
  • meat1
  • carrots2
Price per Person
  • $21–$30
Visit Type
  • Regular Visit
Group Type
  • Couple
Group Size
  • Couple
Service Type
  • Dine-in
Meal Type
  • Lunch
Wait Time
  • Long (31+ min.)
Jon P.
Review date: 11/28/2025
7
Good Food, Inconsistent Service
My experience at this restaurant was a mixed bag. While the food is consistently good, the service can be a real gamble. You might get an incredibly efficient server who knows the place inside out, or someone who is criminally slow but very sweet. It's hard to stay upset with the latter, but it can definitely be an endurance test of one's patience. I love this place overall, but the service inconsistency is a notable drawback.
  • food10
  • service5
  • server9
  • patience3
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Long (31+ min.)
Erik B.
Review date: 11/26/2025
2
Slow Service, Unwilling Staff
My experience at this restaurant was marked by very slow service, if any service at all. Despite the store having very little traffic, the staff seemed unwilling to work. The atmosphere was also rated poorly.
  • service1
  • staff1
  • atmosphere1
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Wait Time
  • Long (31+ min.)
LukasLemon
Review date: 11/10/2025
1
Terrible Service and Food Issues
My experience at this restaurant was extremely disappointing. The service was incredibly slow; it took 30 minutes for a drink and an hour for my food, even though the restaurant was mostly empty. The staff, particularly one female manager with a ponytail, had a terrible attitude. I ordered 6 wings, but only received 5, and they were difficult to eat. I initially didn't believe the negative reviews, but they turned out to be accurate.
  • service1
  • staff1
  • manager1
Visit Type
  • Tourist Experience
Service Type
  • Dine-in
Wait Time
  • Long (31+ min.)
Lisandra M.
Review date: 10/26/2025
2
Horrible Service, Long Wait Times
We came here while visiting San Diego for the first time. We were seated immediately and told a waiter would be with us shortly. Unfortunately, no one took our order until 45 minutes after being seated, and they stated they probably forgot about us. Our drinks finally arrived after another 30 minutes. After another 25 minutes, they came back and asked, "oh, they still haven’t brought your food. " It was a horrible experience!
  • waiting time1
  • drinks2
  • food1
Price per Person
  • $21–$30
Visit Type
  • Food Exploration
Group Type
  • Friends
Group Size
  • Small Group
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Short (6–15 min.)
Nick A.
Review date: 10/24/2025
3
Wings were a letdown, but service was good
I visited this restaurant for the first time with a friend, as we've been on a quest to try wings at various places and wanted to check this one off our list. While the location was clean and the waiter was kind, and our food arrived quickly, I have no complaints about the staff or the atmosphere. However, the wings themselves were disappointing. We ordered 30 bone-in wings with different sauces. The wings were notably small and very tough, appearing to lack breading and were quite dry. Although the sauces were tasty, they weren't properly tossed with the wings; some were even ladled on afterward, resulting in uneven sauce distribution. Near the end of our meal, we noticed we were the only ones eating bone-in wings, with everyone else opting for boneless or other dishes, suggesting we weren't alone in finding the wings subpar.
  • location8
  • waiter8
  • food8
  • wings2
  • sauce3
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Long (31+ min.)
JC S.
Review date: 10/05/2025
2
Poor Service Ruined Wing Experience
I came to have some wings today and was seated in about 5 minutes as promised by a polite host. However, we then sat at our table for 23 minutes with multiple waiters walking by, but nobody came to take our drink order, so we left. All other reviews here on poor service are correct and management is to blame.
  • wings5
  • host8
  • waiting time2
  • waiters2
  • service1

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