oChef » BRI’S – Cleveland » BRI’S – Cleveland – Reviews

BRI'S - Reviews

4457 Broadview Rd, 44109 Cleveland
All reviews at a glance
207

Reviews

65.7%

Satisfaction

63

negative

8

neutral

136

positive

What people say about BRI'S

Service Intent
  • Regular Visit
Group Type
  • Couple
Group Size
  • Couple
Visit Type
  • Dine-in
Aemilia
Review date: 06/01/2025
9
Impressive New Era for Steve's Successor
I've been coming here since I was a kid when it was still Steve's restaurant, so I had high expectations. My fiancé and I ordered the wing dings and a shrimp wrap, and I was not disappointed. They had big shoes to fill in my book, and they clearly have their own unique style. I'm impressed; they clearly have passion, and you can taste it in their food ❤️.
  • wing dings9
  • shrimp wrap9
  • passion10
Service Intent
  • Quick Meal
Group Size
  • Solo
Visit Type
  • Dine-in
Wait Time
  • Long (31+ min.)
Alex K.
Review date: 05/25/2025
2
Long Wait, Peppery Fries
My experience at this restaurant was marked by a very long wait for my order. I was the only customer when I entered, yet it took forever to receive my food. The fries, which came with my mushburger, tasted like they had pepper on them, which was not ideal.
  • long wait2
  • fries3
  • pepper3
Price per Person
  • $1–$10
Service Intent
  • Food Exploration
Visit Type
  • Dine-in
Meal Type
  • Breakfast
M
Review date: 01/01/2025
7
Good Food, Poor Atmosphere
My experience at this restaurant was a mixed bag. The food was good and the price was reasonable. I also found the service to be excellent. However, the atmosphere was not appealing and the place didn't seem very clean, with everything appearing old and run down. I took off stars specifically for the atmosphere.
  • food7
  • price7
  • service8
  • atmosphere2
  • cleanliness2
  • decor2
Service Intent
  • Quick Meal
Group Type
  • Large Group
Group Size
  • Large Group
Visit Type
  • Dine-in
Meal Type
  • Breakfast
Wait Time
  • Long (31+ min.)
Andrew T.
Review date: 08/17/2024
2
Terrible Experience: Bad Food and Slow Service
My experience at this restaurant was a complete waste of time. The food was bad, and the service was extremely slow. Despite placing our orders before other tables, they received their food first. One person at our table had their order completely missed. It's baffling how it took over an hour to prepare breakfast for a table of eight, leading to a 2. 5-hour ordeal from start to finish, and we weren't even enjoying ourselves.
  • food2
  • service1
  • orders2
Price per Person
  • $21–$30
Service Intent
  • Food Exploration
Visit Type
  • Dine-in
Meal Type
  • Breakfast
DitDit2008
Review date: 07/30/2024
5
Mixed Experience at Bri's
My first time at Bri's since it was Steve's, and I found the menu to be deceptive as not everything listed online was available. It's possible it was just a bad service day, as the young, underaged waitress struggled to get orders correct and was inappropriately dressed. The coffee was warm at best. Although my rating is lower than usual, I will patronize again, just in case it was an off day.
  • menu2
  • waitress2
  • coffee3
Price per Person
  • $1–$10
Service Intent
  • Quick Meal
Visit Type
  • Dine-in
Meal Type
  • Breakfast
Wait Time
  • Long (31+ min.)
Malaneya G.
Review date: 07/08/2024
1
Terrible Service and Food Poisoning
My experience at this restaurant was extremely negative. The service was incredibly slow, and to make matters worse, I got terribly sick from their food, which was bland to begin with. I also learned from another review that they do not wear gloves while cooking food, which raises serious concerns about hygiene.
  • service1
  • food1
  • gloves1
Service Intent
  • Regular Visit
Group Type
  • Couple
Group Size
  • Couple
Visit Type
  • Dine-in
Meal Type
  • Breakfast
Wait Time
  • Long (31+ min.)
L C.
Review date: 06/23/2024
5
Disappointing Experience After Ownership Change
My go-to breakfast spot has unfortunately changed. Today's experience was a significant step down. It took over 20 minutes to prepare just two orders: pancakes and waffles with eggs and bacon. There was a noticeable lack of urgency in the kitchen. Under the previous owner, our food arrived hot within 5-7 minutes. This time, the eggs were cold, the waffles tasted like onions, and the pancakes had a meat-like flavor, suggesting they were cooked near sausages or bacon. I might give them another chance, as the place seems to have new ownership and the cooks may need more experience. However, they need to get the kitchen organized and speed up service. People visit restaurants for enjoyable food and atmosphere, not to wait endlessly and leave frustrated. Remember, good customer service + good food = returning customers.
  • customer service5
  • food5
  • preparation time2
  • urgency2
  • eggs2
Service Intent
  • Casual Outing
Group Type
  • Friends
Group Size
  • Small Group
Visit Type
  • Dine-in
Meal Type
  • Breakfast
Wait Time
  • Long (31+ min.)
jeff B.
Review date: 06/18/2024
2
Terrible Breakfast Experience
I would advise eating elsewhere for breakfast. Our group of four was the only table, yet the experience was far from ideal. After a 40-minute wait, only one order, a western omelet, was served correctly. The next order, intended to be a meat lover's skillet with over-medium eggs, arrived as a meat lover's omelet, with the waitress stating the order was messed up and being redone. The third order, pancakes with scrambled eggs, was served with sunny-side-up eggs. The final order, a veggie skillet with poached eggs, was presented on a plate with only one egg, despite the menu stating three eggs. After over an hour since the first order, scrambled eggs, a bowl of poached eggs, and a plate with two over-hard eggs were finally served. It was not a good experience here.
  • western omelet8
  • waitress5
  • breakfast2
  • meat lover skillet3
  • pancakes with scrambled eggs3
Service Intent
  • Food Exploration
Visit Type
  • Dine-in
Meal Type
  • Breakfast
Kelly M.
Review date: 06/01/2024
9
Clean Bistro with Yummy Breakfast
My experience at Bri's was very positive. The restaurant is very clean and offers yummy breakfast. The atmosphere is different from Steve's, with a distinct bistro feel. I recommend giving it a try; you won't be disappointed! 😁
  • cleanliness9
  • breakfast9
  • atmosphere8
Service Intent
  • Quick Meal
Visit Type
  • Dine-in
Wait Time
  • Long (31+ min.)
Pat B.
Review date: 10/29/2023
1
Terrible Service and Cold Food
My experience at this restaurant was extremely disappointing. I had to wait 10 minutes or more just to be acknowledged. To make matters worse, two parties who arrived after me were served before us. After finally ordering, two more tables were seated and received their food before mine. When our food finally arrived, it was cold, and we had to flag down the waitress for drink refills. I will definitely not be returning.
  • waiting time1
  • service1
  • food temperature2

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