Yo-Kai Express - Reviews

My experience at the restaurant was disappointing. The Ramen was sold out by 5 pm. I then ordered the Vegan TantanMen, which was served COLD. I requested a money back. The reviewer also rated Service: 1, Atmosphere: 1, and Food: 1.

My experience was TERRIBLE. The ramen was served cold. When I requested a refund, the customer service representative refused, stating that a picture couldn't prove the ramen was cold. I also asked if someone could check the machine, but she said there were no other complaints, so they wouldn't. I would advise going literally anywhere else in the Metreon.

My experience at this restaurant was disappointing. The ramen arrived cold and was frankly gross. When we contacted customer service for a refund, they were dismissive and didn't believe our complaint. While the concept might be good, it turned out to be a gamble, and the customer service experience was even worse than the food quality.

My experience at this restaurant was appalling. The establishment seems to be a tool designed to separate people from their money. The food was served cold and uncooked, which is unacceptable. Furthermore, the customer service was dishonest and showed no intention of helping. I strongly advise against wasting your time and money here.

My experience at the restaurant was disappointing. The food arrived cold. When I called for a refund, the representative was unhelpful and didn't believe me. She insisted on a photo of the ramen "when it was cold, " even though I explained it was cold from the start. The service was poor, and the food quality was unacceptable.

My experience at the restaurant was disappointing. The soup came out cold. When I tried to get a refund, the person on the phone requested proof that it was cold, suggesting a photo, which was an unreasonable request. Ultimately, I didn't get a refund.

It’s a cute machine! And the food is delicious too! Good for having a casual time after class!

My experience involved an automated ramen dispenser that, surprisingly, did not provide utensils. It's baffling how a product designed to be served hot and ready to eat could be set up without the essential tools for consumption. It seems a significant amount of thought was overlooked in the execution of this design.

My experience was primarily about understanding the operating hours. The restaurant is located inside the Metreon, so its opening hours are dependent on the Metreon's hours. It's important to note that it is not open 24 hours.

The machine is open 24/7, however, it is located inside the mall which was closed at midnight. Please change the hours as you are misleading people.