Papa Johns - Reviews

My experience at this restaurant was marked by good and fast service. They are also open late, which is very convenient for anyone needing to buy food late in the day.

I was at this restaurant to pick up a food delivery order for Uber Eats. The guy at the front desk, wearing big glasses, asked for the passenger's name. After I provided it, he asked for it again. I showed him the passenger's name and order ID on my phone multiple times, but he kept insisting I show him the name. He was incredibly rude and disrespectful. I believe this employee is detrimental to the business. He eventually told me to "get out of here! "

My experience at this Papa John's was outstanding. Carlos provided consistently kind and professional service. The pizzas were always of excellent quality. The service was reliable and satisfying every time, making it clear why this location is always in high demand. I highly recommend experiencing this Papa John's.

I had a delivery yesterday that was the most burnt over cooked pizza I have had. Papa John's is nasty; I could not even eat it. It was not edible.

My experience was quite perplexing. I have a pizza bag and a scooter, but it doesn't even give me pizza. The service, atmosphere, and food were all rated a 1.

My experience at the restaurant was not good. The person who went to take the order doesn't even respond properly. This person's behavior is also not good.

My experience at Papa John’s on Sutter Street was exceptional, deserving of more than five stars! From the moment I walked in, I was met with warm smiles and genuine hospitality. The staff made me feel incredibly welcome and valued; they were friendly, attentive, and clearly took pride in their work. The food was absolutely fantastic – fresh, hot, and full of flavor. The pizza had the perfect balance of a crispy crust, gooey cheese, and generous toppings. The garlic knots were melt-in-your-mouth good, and everything was served promptly without compromising quality. What truly stood out was the outstanding service. The team worked efficiently while ensuring every customer's experience was personal and positive. It's rare to find a place where great food and outstanding service come together so effortlessly. Kudos to the entire staff – you’ve set the bar high for food, service, and hospitality. I’ll definitely be coming back again and again!

My experience at this restaurant was terrible. The pizza arrived looking like someone stepped on it and had bubbled over. Sections of the stuffed crust were missing cheese, which was very disappointing. I've had issues every time I've ordered from here, and the customer service is abysmal. I don't understand how a restaurant expects to survive serving food like this.

We had pizza delivered. The delivery person was very friendly. The pizzas were reasonably flavorful but were full of oil. Maybe that's an American thing, but for us Europeans, it was greasy.

My experience at this restaurant has been consistently positive, especially when they get the pizza just right. I've been enjoying their offerings for years, and the food quality is exceptional, earning a perfect score. The service and atmosphere were also very good, both receiving a score of 4.