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Pizza Hut - Reviews
2931 Market St, 92102 San Diego
All reviews at a glance
257
Reviews
30.7%
Satisfaction
165
negative
13
neutral
79
positive
What people say about Pizza Hut
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Service Intent
Visit Type
Wait Time
Meal Type
Price per Person
Group Type
Group Size
Price per Person
- $1–$10
Service Intent
- Quick Meal
Visit Type
- Takeout
Meal Type
- Lunch
8
Great Food, Minimal Seating
Don't let the weird glass partition scare you off. The employees there are friendly and helpful. There is no real dining area, it's pretty much a pick-up spot.
Food was great!
- employees9
- pick-up spot6
- Food9
Service Intent
- Casual Outing
Visit Type
- Delivery
1
Terrible Pizza, Never Again
My experience at Pizza Hut was extremely disappointing. The pizza was a sad excuse of a pizza, burnt all over and completely lacking in flavor. It was so bad that even the dog wouldn't eat it, and everyone was still hungry afterwards.
The texture was akin to eating wet cardboard. I will never again order from Pizza Hut.
- pizza1
- flavor1
- texture1
Price per Person
- $41–$50
Service Intent
- Delivery
Visit Type
- Delivery
Wait Time
- Long (31+ min.)
1
Terrible Delivery and Service Experience
My experience was extremely negative due to a 2-hour wait time for my order. The food arrived cold because the delivery driver left it in the lobby instead of delivering it to my apartment. When I attempted to contact the store to resolve this issue, I was repeatedly hung up on.
- wait time1
- food1
- delivery driver1
Price per Person
- $1–$10
Service Intent
- Quick Meal
Group Size
- Solo
Visit Type
- Dine-in
Meal Type
- Lunch
8
Good Pizza and Friendly Staff
I was looking for a restaurant that participated in the hot food program with my new EBT card and found this location. I ordered a cheese personal pan and a root beer. Everything was everything; it was a good pizza, though the pop was average.
The staff was really nice, even allowing me to eat inside, which I appreciated as I thought it was a carryout-only location. If you're in the area, you can give them a try.
- hot food program8
- cheese personal pan8
- good pizza8
Service Intent
- Quick Meal
Visit Type
- Takeout
Meal Type
- Dinner
2
Concerned about area, didn't try pizza
I was excited and craving pizza, but upon arrival, I saw a homeless person and the surrounding area was very concerning. I didn't even park! This area needs to be cleaned up 🧹.
- surrounding area2
- area2
Price per Person
- $21–$30
Service Intent
- Quick Meal
Visit Type
- Delivery
Meal Type
- Dinner
2
Disappointing Dry and Undercooked Pizza
My experience was quite disappointing. I ordered a pan pizza for dinner, and unfortunately, it was sadly undercooked and lacked any flavor. I ended up scraping off the mushrooms and discarding the rest.
The pizza was strangely dry yet still undercooked, which was visually apparent. I was surprised it was served in that condition.
- pan pizza1
- pizza2
Price per Person
- $21–$30
Service Intent
- Casual Outing
Visit Type
- Dine-in
Meal Type
- Dinner
6
Needs More Seating, No Takeout Pizzas
My experience at the restaurant was mixed. While the food was excellent, with a perfect food score of 5, the waiting area was insufficient, requiring more chairs. They also do not have pizzas ready for takeaway.
Additionally, there were vagabonds outside, which detracted from the atmosphere.
- food10
- waiting area3
- pizzas ready for takeaway2
- vagabonds outside3
Price per Person
- $21–$30
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Dinner
2
Food Stamps Denied, Rude Staff
I chose this restaurant because they advertised that they accept food stamps. However, when I tried to pay, my card was not accepted. The staff member informed me that they only accept certain food cards and deny others.
This left me in a difficult situation as I had to pay with cash, and I don't have a job or income, which was a very unpleasant experience. Additionally, the staff were totally rude and unwilling to even try my card a second time.
- food stamps1
- food cards1
- cash2
Price per Person
- $11–$20
Service Intent
- Quick Meal
Visit Type
- Takeout
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
1
App order chaos, manager unhelpful
My experience at this restaurant was extremely negative. I used their own app to order and pay, received a confirmation, and a notification that my order was ready. However, upon arrival, there was nothing.
Manager Paola was unhelpful and insisted on charging me again instead of resolving the issue. I do not trust this location.
- order1
- manager Paola1
- location1
Service Intent
- Delivery
Visit Type
- Delivery
2
Third-party systems and lies about order status
My experience at this restaurant was frustrating due to their reliance on third-party systems for everything. They were untruthful about the status of my order, which was a significant issue. The service was rated 1, atmosphere 1, and food 1.
- third-party systems2
- order status1
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