oChef » Foxtail Coffee Co – Orlando » Foxtail Coffee Co – Orlando – Reviews

Foxtail Coffee Co - Reviews

7004 Tavistock Lakes Blvd Suite 116, 32827 Orlando
All reviews at a glance
418

Reviews

72.2%

Satisfaction

99

negative

17

neutral

302

positive

What people say about Foxtail Coffee Co

Service Intent
  • Food Exploration
Visit Type
  • Dine-in
M P.
Review date: 12/28/2025
2
Subpar Coffee and Rude Service
My experience at this restaurant was disappointing. The coffee was subpar, and despite my desire to like it, I just couldn't. This could have been overlooked, but the rude attitude from the barista when I inquired about their coffees was unacceptable. It's not my cup of tea.
  • coffee2
  • rude attitude1
Service Intent
  • Regular Visit
Visit Type
  • Dine-in
Meal Type
  • Dinner
Paul K.
Review date: 11/25/2025
9
Great Service, Unexpected Staff Mix
My experience at the restaurant was positive overall. The coffee was good as always. I was honestly surprised by how many of the staff seem to be gay, which felt unexpected as I remember the team being a bit different before. That said, the service last night was great, and I’ll definitely keep coming back. LOL!
  • coffee9
  • staff8
  • service9
Service Intent
  • Regular Visit
Visit Type
  • Dine-in
Beth L.
Review date: 11/15/2025
9
Exceptional Service and Amazing Coffee!
My experience at this restaurant was wonderful. Every time I visit, Mark greets me with the sweetest smile and inquires about my day. He truly embodies the epitome of customer service and kindness. I'm so grateful for his consistent kindness. Additionally, the coffee is amazing!
  • customer service10
  • kindness10
  • coffee9
Price per Person
  • $11–$20
Service Intent
  • Delivery
Group Type
  • Friends
Group Size
  • Small Group
Visit Type
  • Takeout
Wait Time
  • Short (6–15 min.)
Noise Level
  • Quiet
Rommy B.
Review date: 11/15/2025
2
Poor Service at Closing Time
I visited this restaurant with friends 15 minutes before closing on a Friday night to get coffee to go. A young employee took my order while constantly checking his watch. After making my two coffees, he handed them to me. When my friends, who were with me from the start, tried to order, he refused them, stating they were closed. This was extremely poor customer service!
  • coffees6
  • customer service1
  • employee1
  • order1
Service Intent
  • Quick Meal
Visit Type
  • Dine-in
Thomas H.
Review date: 11/11/2025
2
Cashless Coffee Shop Denied Service
My experience at Foxtail Coffee Company in Lake Nona, Florida, was one of being denied service due to their cashless policy. I attempted to purchase a coffee with a twenty-dollar bill, but the attendant informed me they only accept credit. When I inquired if their cash register was broken or if they lacked change, the manager clarified that they do not accept cash and do not even have a cash register. Consequently, I was unable to get my coffee that day. I will not be returning to Foxtail.
  • cash1
  • cash register1
  • service1
Service Intent
  • Regular Visit
Group Type
  • Couple
Group Size
  • Couple
Visit Type
  • Dine-in
Elizabeth H.
Review date: 11/06/2025
9
Awesome Service and Great Suggestions!
My experience at The Villages location was fantastic! Victor and Rebecca provided awesome service, being super friendly and offering great suggestions. It's wonderful to consistently receive such wonderful customer service every time we visit.
  • Victor and Rebecca10
  • great suggestions9
  • wonderful customer service10
Price per Person
  • $11–$20
Service Intent
  • Regular Visit
Visit Type
  • Dine-in
Meal Type
  • Breakfast
Noise Level
  • Moderate
Sue D.
Review date: 10/06/2025
2
Rude Service Ruined Coffee Visit
I came down to get coffee around 11 AM, and Jonathan was extremely rude. He interrupted me mid-sentence and didn’t even let me explain my order. This was totally unacceptable behavior, especially for a customer-facing role. I come here often, but this experience really left a bad impression. Respect and basic courtesy should be the standard, not the exception.
  • Jonathan1
  • behavior1
  • experience2
Price per Person
  • $1–$10
Service Intent
  • Regular Visit
Visit Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
cameron M.
Review date: 09/19/2025
9
Efficient and Friendly Service at Foxtail
My experience at Foxtail was marked by the incredible efficiency and friendliness of the staff. While sitting at the counter, I was impressed by how busy the restaurant was. One employee, Danielle, was particularly outstanding, handling orders, making drinks, and assisting customers at the register with remarkable speed and dedication. Mark was equally impressive, skillfully managing the espresso machine with a constant smile for every customer. Jonathan also played a crucial role, tirelessly overseeing the store's operations, ensuring everything ran smoothly, and supporting his colleagues. Their combined efforts made Foxtail a truly great place to visit.
  • efficiency10
  • staff10
  • store running9
Price per Person
  • $1–$10
Service Intent
  • Food Exploration
Visit Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Quiet
Vinayak A.
Review date: 08/28/2025
9
Cooperative Staff, Great Coffee Options
My experience at the restaurant was very positive, largely due to the cooperative employees who were happy to help. They provided excellent suggestions for coffee options. The service was outstanding, and the atmosphere was great, making it easy to have a conversation. The food was also highly rated.
  • employees9
  • coffee options8
  • service10
Service Intent
  • Regular Visit
Visit Type
  • Dine-in
Ruemon B.
Review date: 08/27/2025
8
Good Coffee Shop with Nice Atmosphere
My experience at the restaurant was positive. The drinks and food were standard for a good coffee shop. The atmosphere in the Pixon lobby was nice for doing work.
  • drinks and food7
  • atmosphere8

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