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Captain America - Reviews
6000 Universal Blvd, 32819 Orlando
All reviews at a glance
546
Reviews
30.2%
Satisfaction
351
negative
30
neutral
165
positive
What people say about Captain America
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Service Intent
Visit Type
Meal Type
Wait Time
Group Type
Group Size
Noise Level
Price per Person
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
3
Dry Chicken, Nice Staff
My experience at this restaurant was disappointing regarding the food. I would advise others to keep strolling as there is much better food available in the park. If you must eat here, I strongly suggest you don't order the grilled chicken sandwich; it was so dry that you'll need a gallon of water to get it down.
However, the staff was extremely nice and helpful, which was a positive aspect of the visit.
- staff9
- grilled chicken sandwich1
Price per Person
- $21–$30
Service Intent
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Visit Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Poor Value and Slow Service
My experience at this restaurant was definitely not recommended. At $21, the burger and fries were poor value, with terrible quality for that price point. The service was also unexpectedly slow; it took 10 minutes just to place the order and another 25 minutes for the food to reach the table.
Lesson learned: If you want a quick meal, pack your lunch or check out other options.
- burger and fries2
- quality1
- service1
Price per Person
- $41–$50
Service Intent
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Visit Type
- Dine-in
Meal Type
- Lunch
10
Exceptional Care for Allergies
My experience at this restaurant was exceptional, particularly regarding their handling of my daughter's severe allergies. Chief Heidi personally met with us to discuss the procedures, ingredients, and who would be serving her meal. When the meal was prepared, Heidi herself served it, reconfirming the ingredients.
This level of care and attention, reflecting over 28 years in the food business, made us feel incredibly secure. Heidi treated my daughter as if she were her own child. Thank you for such outstanding care.
- care10
- ingredients10
- serving her meal10
Price per Person
- $21–$30
Service Intent
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Hot, Good Food and Clean Environment
My experience at this restaurant was overwhelmingly positive. I believe some people on here are just spoiled beyond belief. We all got different food, and it was all hot and cooked and good.
Furthermore, everything was clean. The atmosphere was rated a 5, and the service was also a 5. We had no wait time for our lunch, and the food quality was rated a 4.
We were a group of 3-4 people, and the price per person was between $20–30.
- food9
- cleanliness10
- atmosphere10
Service Intent
- Casual Outing
Visit Type
- Dine-in
3
Decent Food, Lacking Service, Pricey
My experience at this restaurant was a mixed bag. While the food was decent, the service was non-existent. Considering what we received, it felt pricey for the overall value.
- food6
- service2
- pricey3
Price per Person
- $11–$20
Service Intent
- Tourist Experience
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
2
Worst Theme Park Meal Ever
My experience at this restaurant was extremely disappointing. I ordered the Beyond Burger combo meal, and it was arguably the worst meal I've had at a theme park. The entire meal was overcooked and dry.
The portion of fries was tiny, and for the £15 I spent, it was definitely not worth it. I do not recommend this place.
- Beyond Burger combo meal1
- meal1
- portion of fries2
Price per Person
- $21–$30
Service Intent
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
1
Atrocious Food, Rip-off Price
My experience at this restaurant was extremely disappointing. The food was atrocious, especially considering the price. I paid just under $22 for a burger that was incredibly dry and I had to assemble myself.
The side of fries was also minuscule, like a toddler had picked some up and placed them on my plate. To top it off, the atmosphere and service were rated a 1. Safe to say, I will never spend my money here again.
It felt like an absolute joke and a rip-off. It's no wonder the place wasn't busy. I strongly advise others to AVOID this establishment.
- food1
- burger1
- side of fries1
Price per Person
- $21–$30
Service Intent
- Casual Outing
Visit Type
- Dine-in
1
Worst Dining Experience Ever
This was hands down one of the worst dining experiences I’ve ever had. Not a single staff member used gloves while serving food. Shockingly, the chef—who should’ve been in the kitchen—came over to clear our table while we were still sitting there.
She said “you’re welcome” three times in a nasty, sarcastic tone, as if we were in her way. She even dropped our tray and made it impossible for us to sit back down. During our entire visit, only one table was cleaned off.
The staff seemed impatient, rude, and completely disorganized—nobody appeared to know what was going on. As for the food: my chicken tenders were bone-dry and flavorless. The BBQ pork burger was absolutely awful—it had just ONE tiny piece of pork.
To make matters worse, they messed up 2 out of 3 of our orders. None of us finished our meals, that’s how bad it was. The managers seriously need to retrain their staff—or hire people who actually care.
I wouldn’t recommend this place to my worst enemy.
- staff1
- chef1
- table cleaning1
Price per Person
- $61–$70
Service Intent
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
2
Burger Remake Disaster
My experience at this restaurant was quite disappointing. I ordered a burger, and it was made incorrectly, so I had to send it back. It took an incredibly 20 minutes to get a remade burger.
The manager and staff were worthless in handling the situation. The food quality was a 1, and the service was also a 1.
- burger1
- remade burger1
- manager and staff1
Service Intent
- Quick Meal
Visit Type
- Dine-in
3
Save your money on this combo
I spent $18. 08 for a combo that included 3 tenders and about 22 French fries. I'd advise y'all to save your money.
The food was okay, but the portion size was disappointing for the price. The service and atmosphere were great, both rated 5/5, but the value for money was not there.
- service10
- atmosphere10
- food8
- combo2
- tenders3
- French fries3
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