Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
oChef » China Star – Orlando
China Star - Orlando
Photo from China Star
China Star at a glance
Orlando Rosemont
- 🥡 Chinese Restaurant
$$
Price per Person $11–$20
mentioned by 39 of the guests
#142 out of 163 places to eat in Orlando
#8 Chinese Restaurant out of 10 in Orlando
Average
4.6 out of 10
Food
Service
Ambience
Value
180
Reviews
40%
Satisfaction
Often praised
- Efficient Service
- Generous Portions
- Dish Quality
Frequently criticized
- Hygiene Concerns
- Food Inconsistency
- Rude Service
The restaurant China Star is a Chinese restaurant in Orlando’s Rosemont neighborhood, offering a delightful selection of small plates. You’ll find a casual and quiet atmosphere perfect for a quick bite or a relaxed dinner.
With convenient takeout and delivery options, plus plenty of free parking, it’s an ideal spot for authentic Chinese cuisine.
Overview: Introducting China Star
China Star presents a mixed experience, where efficient service often stands out, with many appreciating the helpful staff and quick order handling. However, some encounters with customer service have been less than ideal, suggesting inconsistency in front-of-house interactions.
While the food has garnered praise for generous portions and specific dishes, there are notable concerns about quality, with some finding vegetables undercooked or wings distasteful. The overall ambience also receives varied feedback, from enjoyable to concerning.
Average
4.6
out of 10
180
Reviews
40%
Satisfaction
103
negative
5
neutral
72
positive
China Star holds an overall Restaurant Score of 4.6, placing it in the average category. This is reflected in a Customer Satisfaction rate of 40%, indicating a mixed reception among patrons.
With 180 total customer comments, the feedback leans slightly negative, with 103 critical remarks compared to 72 positive ones. Diving deeper, Food (4.2) is a key area for improvement, despite being the most discussed aspect.
Service (5.4) fares a bit better, showing some strengths but also room for consistency. Ambience (4.8) and Value (4.6) both hover around the average mark, suggesting neither are strong differentiators nor significant drawbacks for most.
What people like
- Efficient Service
- Generous Portions
- Specific Dish Quality
What people don't like
- Hygiene Concerns
- Food Quality Inconsistency
- Rude Staff Interactions
With a Recommendation Score of 4.6, China Star presents a mixed proposition. If you prioritize quick service and generous lunch portions, and are willing to overlook potential inconsistencies in food quality and atmosphere, it might be worth a try for a casual meal.
However, be aware of the reported hygiene and customer service issues. For those seeking a consistently high-quality dining experience or a pristine environment, you might find China Star falls short.
Approach with tempered expectations.
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Verdict: Our expert take on China Star
Food (4.2 out of 10)
mentioned by 90% of the guests
When it comes to the food, there are some bright spots! Many appreciate the generous portions and find certain dishes, like sesame chicken and fried rice, to be quite flavorful. With 38 positive remarks out of 110 total, some customers consistently enjoy the food quality and even praise the chef's cooking.
However, the overall food experience is a bit of a mixed bag, reflected in an average score of 4.2 and a poor customer satisfaction of 34.5%. A larger number of comments, 68 to be exact, point to significant issues with food quality, taste, and food temperature. Concerns range from uncooked wings to food tasting nasty or moldy, indicating inconsistency.
Food
110
Reviews
34%
Satisfaction
68
negative
4
neutral
38
positive
Rating distribution
What people like
- Generous portions
- Flavorful fried rice
- Tender, crispy chicken
What people don't like
- Poor food quality
- Uncooked food
- Inconsistent taste
Often praised
- foodI've never had a bad meal from them no matter what I ordered, it's always been great.
- chickenThe chicken was incredibly hot and juicy
- portionsthe potions were generous off the lunch menu
- Chinese foodsThe lady at the front counter provided very nice service. Overall, I believe Chinese foods are the best!
- Chinese placeonly good Chinese place left
- Chinese spotI usually opt for order pickup, and it's always ready when I arrive. The service is great, and they definitely have our vote as our favorite Chinese spot!
- chef's cookingI also love chef's cooking, it's very good
- chicken teriyakiOBSESSED WITH the chicken teriyaki!!
- egg foo youngthe egg foo young soooo good!!
- eggrollEggroll was popping hot
Frequently criticized
- chickenMy experience at the restaurant was disappointing due to the food quality. The vegetables were undercooked, and the chicken was hard. The shrimp, of which there were only 5 in a large portion, were also salty.
- foodMy order was messed up; I received two orders of General Tso's. The food was ice cold, and I was unhappy. I left a review but was never contacted or apologized to for the wait or the mixed-up order.
- Chinese foodgrossest Chinese food you’ve ever had
- chicken wingsMany people received their wings uncooked and distasteful. Mine tasted terrible and were obviously lazily prepared and cheaply bought. I will never return to this place and strongly advise others to avoid it.
- fried ricethe fried rice is still scorched
- orange chickennasty orange chicken I ever ate
- sesame chickenThe sesame chicken was just horrible orange chicken
- shrimp5 shrimps in large shrimp an rice
- vegetablesMy experience at the restaurant was disappointing due to the food quality. The vegetables were undercooked, and the chicken was hard. The shrimp, of which there were only 5 in a large portion, were also salty.
- wingssmaller portions on the wings almost $8 for 6 tiny wing portions
Given the mixed feedback and low satisfaction, you might find the food here to be a gamble. While some dishes hit the spot with good portions, there's a notable risk of disappointment due to quality and consistency issues. Proceed with caution if you decide to try it.
Service (5.4 out of 10)
mentioned by 59% of the guests
When it comes to service, many customers appreciate the quick and professional approach, often noting orders are ready in 10 min and praising the friendly staff. With 26 positive remarks out of 51 total, theres a good chunk of folks whove had smooth experiences. The service score sits at an average 5.4, with customer satisfaction at a mixed 51%.
However, its not all smooth sailing, as 24 negative comments highlight issues like wrong order accuracy, rude lady encounters, and poor customer service. Some also mentioned frustrating wait time and a general lack of professionalism, suggesting theres definite room for improvement in consistency.
Service
51
Reviews
51%
Satisfaction
24
negative
1
neutral
26
positive
Rating distribution
What people like
- Orders ready fast
- Friendly staff
- Professional service
What people don't like
- Wrong order issues
- Rude staff encounters
- Poor customer service
Often praised
- serviceI should have heeded the advice from the reviews. On the positive side, the service was fast and the price was reasonable. However, my experience confirmed that the negative reviews were unfortunately accurate.
- staffI love the staff, little cuties
- deliveryordered and gotten delivery from them a few times and never had any issues
- JennJenn is always so helpful
- attention to detailI love their attention to detail
- good customer serviceAs a DoorDash and UberEats delivery driver, I can attest that this restaurant consistently has customer orders ready quickly for me. They provide very professional and good customer service.
- ladyThe lady was very friendly.
- lady at the front counterthe lady on the from counter is very nice
- my orderthey know my order by heart
- old owner'sIt was better when the old owner's had it
Frequently criticized
- servicethis kind of bad service once coming into the restaurant
- customer serviceI ordered from Postmates and my order was missing one item. When I called China Star, the lady who answered argued with me for over 10 minutes, insisting they "NEVER make mistakes. " She suggested I call Postmates and that maybe the driver took the item.
- ordermy order was messed up
- ServiceService:2
- businessReally horrible business on their part to treat customers that way
- contactedI was never contacted or apologize
- excusesTried to exchange my order & they made excuses
- lady at the frontlady in the front was super rude and unhelpful
- new generation of cooksThis new generation of cooks are lacking what the older generation had
- order accuracyI can't believe they suggested that, and she claimed she was perfect and could recall my order completely, even how it was packed. She was wrong about that too.
Overall, service here is a bit of a gamble; you might get quick, friendly attention or face frustrating issues like wrong orders and rude staff. If speed is your top priority, you might be pleased, but be prepared for potential inconsistencies in accuracy and customer interaction.
Ambience (4.8 out of 10)
mentioned by 16% of the guests
While the overall vibe for ambience is a bit of a mixed bag, with a customer satisfaction of 44.4%, some guests truly appreciate the lively energy and find the atmosphere quite enjoyable. Out of 9 total remarks, 4 positive comments highlight it as a favorite place for eats, contributing to an average score of 4.8. However, the experience takes a sharp turn for others, with 5 negative remarks raising serious concerns.
Issues like an overbearing moldy smell and even observations of roaches have been reported, leading some to suggest a health department inspection. The surrounding area also contributes to a less-than-ideal perception.
Ambience
9
Reviews
44%
Satisfaction
5
negative
0
neutral
4
positive
Rating distribution
What people like
- Amazing energy
- Enjoyable atmosphere
What people don't like
- Roaches observed
- Moldy smell
- Hygiene concerns
Often praised
- atmosphereatmosphere was enjoyable
- energythe energy and business they bring is amazing
- favorite placeFavorite place for eats
Frequently criticized
- AtmosphereAtmosphere:1
- areawhat’s worse, the food, the service or the area
- health departmentneed inspection from the health department
- moldy smellOver bearing moldy smell
- roachesMy experience at this restaurant was extremely negative due to significant hygiene concerns. I observed roaches crawling on the wall and witnessed the chef touching raw meat and then handling vegetables for my vegetarian fried rice. The atmosphere was further marred by an overbearing moldy smell.
The ambience here is a real toss-up. While some find it energetic and enjoyable, significant hygiene issues like roaches and a moldy smell are major red flags. If you're sensitive to cleanliness, you might want to reconsider.
Value (4.6 out of 10)
mentioned by 18% of the guests
When it comes to value, some diners found the prices quite reasonable, especially praising the unbeatable lunch prices. Many felt the cost was sufficient for what they received, with one even happily noting a $30 spend. While the overall score for value sits at an average 4.6, these 4 positive remarks out of 10 total show some appreciation for the pricing.
However, the picture isn't entirely rosy, with 6 negative comments highlighting concerns. Some customers felt they spent too much, citing issues like an $80 bill for disappointing food, or being charged more than the menu price and for local taxes. This contributes to a mixed 40% customer satisfaction, suggesting that for some, the value was a real waste of money due to small portions or poor quality.
Value
10
Reviews
40%
Satisfaction
6
negative
0
neutral
4
positive
Rating distribution
What people like
- Unbeatable lunch prices
- Reasonable overall pricing
- Sufficient value for order
What people don't like
- Poor quality for cost
- Overcharged menu price
- Tiny portions
Often praised
- $30spent $30 … I’m just saying :-)
- lunch pricesthe lunch prices are unbeatable
- pricethe price was reasonable
- pricesThe prices are sufficient based on what you order
Frequently criticized
- $17 worth of foodThe people inside were nice, I'll give them that, but this by far is the worst Chinese food I’ve ever had. I don’t usually throw away food, but I literally threw away $17 worth of food. Now I’m just sad and hungry still.
- $80spent about $80 bucks on food that was absolutely disgusting
- local taxescharging more than 7% for local taxes
- menu pricecharging more than printed menu price
- priceThe wings have been cooked hard as rock the last three times; this time I took them back. They even give smaller portions on the wings, almost $8 for 6 tiny wing portions cooked so hard there's no meat on them. Then the General Tso chicken is never crispy or spicy anymore.
- waste of moneyWhat a waste of money!!!
This spot seems to be a bit of a gamble on value. If you're after reasonable lunch prices, you might find a good deal. But be cautious of potentially higher costs or quality issues that could make it feel like a waste of money.
How are the prices at China Star?
You’re looking at roughly $19 per person – reported by 39 diners. That puts it in the $11–$20 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
When we peek at what people actually spend, the prices mostly cluster in the $1–$20 range, with the biggest group right in that $11–$20 sweet spot. This means most folks are finding good value, even with a few higher-end options available.
Here’s a quick look at what guests spend per person, based on the latest 39 reviews.
See how this restaurant’s value stacks up against similar spots in Orlando.
Overall, we think the pricing feels quite fair for a Chinese restaurant, offering good value for a mid-range experience.
Customer Reviews: what people think about China Star
Visit Type
- Quick Meal
1
Horrible Old Food, Won't Return
I stopped in here because ATL Deli is closed now on Sundays. I ordered the honey wings and shrimp fried rice. It was horrible!
The rice and wings were old. I was beyond disappointed as I have ordered from here before. I won’t be back.
- honey wings1
- shrimp fried rice1
- Rice1
Price per Person
- $31–$40
Visit Type
- Regular Visit
Group Type
- Friends
Group Size
- Small Group
Service Type
- Takeout
Meal Type
- Dinner
Noise Level
- Quiet
9
Favorite Chinese Spot with Great Service!
My experience at this restaurant was fantastic! The food is consistently so good. I usually opt for order pickup, and it's always ready when I arrive.
The service is great, and they definitely have our vote as our favorite Chinese spot!
- food10
- order pickup9
- service9
Visit Type
- Delivery
Service Type
- Delivery
Wait Time
- Immediate (0–5 min.)
9
Fast and Professional Delivery Service
As a DoorDash and UberEats delivery driver, I can attest that this restaurant consistently has customer orders ready quickly for me. They provide very professional and good customer service.
- orders ready fast9
- professional9
- good customer service9
Price per Person
- $11–$20
Visit Type
- Regular Visit
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Noise Level
- Quiet
9
A Favorite Spot with Great Food and Staff
I find myself visiting this restaurant more often than I probably should, but that's a personal choice. I've known the owner for about a year or two, and they genuinely remember their customers. It's wonderful that when I arrive, she knows my usual order but always confirms, which I absolutely love.
The food is fantastic, and I adore the staff – they are 'little cuties' and bring an amazing energy and buzz to the place, in my opinion. I highly recommend stopping by! ^_^
- food10
- staff10
- energy9
Price per Person
- $31–$40
Visit Type
- Delivery
Service Type
- Delivery
Meal Type
- Dinner
9
Consistently Enjoyable Delivery from China Star
My experience ordering delivery meals from China Star has been consistently positive. We enjoy the food every time we order.
- food9
What China Star offers
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Small plates
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
Service Options
- Takeout
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
- Quiet
FAQs
What kind of dining experience can you expect at China Star?
At China Star, you can enjoy a casual and quiet dining experience perfect for lunch or dinner. They offer comfortable seating and high chairs for children, making it a family-friendly spot. You’ll find a variety of small plates and vegetarian options to suit your taste.
What service options and amenities are available at China Star?
China Star provides convenient takeout and delivery services for your meals. For those dining in, you’ll appreciate the free street parking and a free parking lot with usually plenty of space. The restaurant is also fully wheelchair accessible, including the entrance, parking lot, and restroom.
What is the overall customer sentiment for China Star?
China Star has an overall Restaurant Score of 4.6 and a Customer Satisfaction of 40%, indicating a mixed reception. While Service (5.4) is a relative strength, Food (4.2), Ambience (4.8), and Value (4.6) are considered average.
Are there any common concerns about China Star's dining environment?
Yes, some customers have reported significant hygiene concerns, including observations of roaches and an overbearing moldy smell, which negatively impacted their dining experience.
What are some of the positive aspects customers mention about China Star's food?
Customers often praise the generous portions, especially from the lunch menu, and specific dishes like the hot and juicy chicken, egg foo young, and chicken teriyaki for their taste.