Pizza Hut - Reviews

My experience was incredibly frustrating. I placed an order over the phone at noon and waited an hour. When I called back, I was told the first order didn't go through, so I placed a second one. Shortly after, I received a call informing me I had placed two orders. My second order was canceled, and I was assured the first was on its way. Another hour passed, and I still don't believe my food is coming. When attempting to check on my order via phone, the line repeatedly hung up on me. This entire situation ruined my day.

This location used to be awesome with great service. Now the employees are rude, lazy & stand-offish. They keep you waiting for ten minutes before saying hello. Today I ordered the Big NY well done & it was so undercooked the whole thing fell apart. I've since called twice and was hung up on while waiting on hold to speak with someone.

If you want free food, just walk in and say a name on the screen; they don’t ask for proof! 😂 I know because they gave my food to someone else. And don’t get me started on Cristina, the “MANAGER. ” She’s very unprofessional, hiding in the back doing inventory, hearing what’s going on, and not helping! Then she made me wait until she was done doing what she was doing to come help me. So yeah, come on down, get you some free pizza y’all! Worst case, they say you gotta pay for it there & you can just turn around and walk out 🤣. Someone got lucky with my paid-for food.

I've ordered from this restaurant multiple times, and each time, the order has been wrong. When I call to address the issue, I'm put on hold and then hung up on. I was supposed to receive three meats, but that was not the case. The dietary restrictions are a gamble, as there's a good chance your order will be incorrect even if you call ahead to confirm. For vegetarians, I would not recommend this place as there's a good chance your ordered items will be wrong. If you're really hungry or want specific items, this is not the place to go. The atmosphere and service both received a score of 1, indicating a very poor experience. The food also received a score of 1. The wait time was between 30-60 minutes.

My experience was incredibly frustrating. I attempted to contact the store five times, and even had operators try to connect me, but the store kept hanging up. There was no answer and no call back. Furthermore, the pizza tracker was not up-to-date with the delivery status. My order was marked as delivered, but I never received it, nor did I get a call. I took my business elsewhere.

My experience at this restaurant was amazing, especially with my pizza orders. It's extremely abnormal how they always get it right. The service was exceptional, and the food was fantastic. The atmosphere was also a highlight, being quiet and easy to talk. I highly recommend this place for their consistent accuracy and quality.

My experience at the restaurant was disappointing due to a significant lack of customer service and concerns about cleanliness. I waited 10 minutes before being greeted, only to be informed they were out of the advertised $2 mini pizzas. The employee, Nick, stated everyone was buying 7-8, contradicting the stated minimum of 6. Another employee emerged from the back and also failed to greet me, instead grabbing a bucket and rolling it away. Outside of trying to take advantage of the deal, I will not be returning due to the customer service (or lack thereof), the cleanliness, and employee behavior.

My experience at this restaurant was extremely negative. The pizza was disgusting, and the service was horrible. They refused to issue a refund when they messed up the order, only offering store credit, which is unacceptable when the food quality is so poor. I would not recommend eating here; it's a joke. Order from anywhere else.

SAVE YOUR MONEY, TIME, AND STOMACH! This place is disgusting and does not care what they feed you! You will get sick! AVOID AT ALL COST!

My experience at Pizza Hut was extremely disappointing. I ordered a pizza with the expectation of extra cheese, but it arrived with barely any cheese. This felt like a deliberate attempt to charge an extra fee for a standard amount of cheese, especially considering the already overpriced nature of their pizzas. The taste was the worst tasting pizza I have ever had. I will never again order from Pizza Hut.