oChef » Mt. Joy – Seattle » Mt. Joy – Seattle – Reviews
Mt. Joy - Reviews
1530 11th Ave, 98122 Seattle
All reviews at a glance
633
Reviews
77.3%
Satisfaction
108
negative
36
neutral
489
positive
What people say about Mt. Joy
Filter Reviews
Visit Type
Service Type
Meal Type
Wait Time
Price per Person
Group Size
Noise Level
Group Type
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
6
Chicken tasted like instant ramen
My experience at the restaurant was mixed. While the atmosphere was great, with a rating of 5, and the service was also good, rated at 4, the food was disappointing. The chicken was seasoned in a way that made it taste like the packets of cheap instant chicken flavored ramen noodles.
This aspect of the food received a rating of 3.
- atmosphere10
- service8
- chicken3
Visit Type
- Delivery
Service Type
- Delivery
Meal Type
- Dinner
4
Great Food, Frustrating Ordering System
I love Mt Joy and their food, but their service and ordering system have been messed up for months. They got rid of their app and their rewards/game system. Today, I ordered pickup on UberEats, and they said they weren’t receiving any online orders.
They also stated they couldn’t give me a refund and I had to request it through the UberEats app. I then had to reorder my food, wait for it to be ready, and pay for it again. The food is still great, but it seems like they don’t actually want you to be able to order it.
- food10
- service2
- ordering system2
- app2
Visit Type
- Regular Visit
Service Type
- Dine-in
8
Standard Chicken, Excellent Service
My experience at MT Joy was pretty standard for a chicken sandwich shop, but the customer service truly sets them apart. I know I can always count on JJ for a good meal and a good experience.
- customer service9
- JJ9
- good meal8
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Lunch
10
Consistently Great Food and Service!
My experience at this restaurant was consistently excellent. The food is always delicious, and the customer service is top-notch. JJ, in particular, has been incredibly friendly during my visits and always offers great recommendations.
It's a truly solid spot!
- food10
- customer service10
- JJ10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
10
Best Chicken Sandwich Ever!
My experience at this restaurant was exceptional, starting with what I can confidently say is Seattle's best chicken sandwich, hands down. The delicious, ethically sourced meat was a standout. I was also incredibly impressed with the genuinely wonderful customer service.
JJ, in particular, went above and beyond to make my first visit feel like a VIP moment. I was initially nervous about the spicy version being too intense for my palate, but JJ assured me it would be flavorful, not fatal, and she was absolutely right! It hit the perfect sweet spot.
- chicken sandwich10
- ethically sourced meat9
- customer service10
Visit Type
- Quick Meal
7
Good Food, Website Issues
My experience at this restaurant was a mix of good and frustrating. The food was excellent, and the staff were friendly, contributing to a positive atmosphere. However, a significant issue arose with their online ordering system.
The website itself doesn't accept online orders and redirects to a non-existent app. This left third-party apps as the only option, which unfortunately do not allow for any modifications, not even the removal of a topping.
- food10
- staff9
- online ordering system2
- website2
- app2
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
7
Great Food, Concerning Staff Interaction
I visited this restaurant a few weeks ago on a Friday. My experience was primarily positive regarding the food quality, which I found to be great. However, I did have a concern about overhearing one of the staff members yelling at employees.
While I understand that wait times can be an issue, as I have extensive experience in food service myself, the audible distress of the staff raised a concern for me.
- food quality8
- yelling at employees3
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
9
Cool Hidden Spot with Delicious Food
My experience at this restaurant was surprisingly chill and very cool! It's a hidden spot in Seattle with a very pleasant atmosphere, enhanced by groovy music. The chicken in the tenders and burgers was organic, incredibly tender on the inside, and had a nice crispy crunch on the outside.
It was really delicious, especially paired with their fries and no-sugar soda drinks. I would highly recommend this place!
- chicken9
- fries9
- no sugar soda drinks8
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
6
Tasty Burger, Pricey Bun
My experience at this restaurant was centered around their spicy chicken burger. The chicken itself was very juicy and made with dark meat, which I appreciated. However, the bun was just a cheap white bun and nothing special.
Considering the burger alone was $15, it's definitely on the expensive end of things.
- spicy chicken burger8
- juicy chicken9
- cheap white bun3
- expensive end4
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Pleasantly Surprised by Delicious Food!
I was initially skeptical about the food quality at this restaurant, but I was very pleasantly surprised! The inside was clean, and the staff was incredibly friendly. Tyler, in particular, provided excellent service and took great care of me.
The food was truly delicious. I ordered the fried chicken sandwich, which was perfectly juicy and tender. While I wasn't expecting a cornmeal crust on chicken, as I'm more accustomed to it on fish, it was still very good.
The french fries and dipping sauces were also fresh and tasty. This experience proved that you can't judge a book by its cover, as this isn't typically the kind of place I'd choose to eat at. My only minor complaint is the price; $14 for a chicken sandwich without fries felt a bit steep, but the quality certainly made up for it.
- inside9
- staff10
- fried chicken sandwich9
- price4
1–10 of 132