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Papa Murphy's - Reviews
9743 Holman Rd NW, 98117 Seattle
All reviews at a glance
241
Reviews
39.8%
Satisfaction
130
negative
15
neutral
96
positive
What people say about Papa Murphy's
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Visit Type
Service Type
Wait Time
Meal Type
Group Type
Group Size
Price per Person
Noise Level
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Great Non-Dairy Cheese Options!
I was pleasantly surprised to find a place that offers non-dairy cheese options. The pizza was just as good as making it at home myself. It's hard to find places that cater to dairy intolerance, and I love that they use Violife cheese.
The service, atmosphere, and food all received a perfect score of 5.
- non-dairy cheese options9
- pizza9
- Violife cheese9
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
8
Quick and Efficient Service
Although the restaurant was busy, my experience was positive. The staff were quick to help check me out and get me on my way. I appreciated their efficiency even during a busy period.
- check out9
- get me on my way9
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Quick and Delicious Pizza Despite Staff Shortage
In spite of being extremely shorthanded that day (a manager in the back room and only one server), my pizza came to me quickly and was exactly what I wanted. The service was surprisingly efficient given the circumstances, and the food was excellent.
- pizza10
- service9
- food9
Price per Person
- $1–$10
Visit Type
- Regular Visit
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Consistent Quality and Service
As regular and frequent customers at the Holman Road location in Seattle, we appreciate the consistency of quality and service.
- quality9
- service9
Visit Type
- Delivery
Service Type
- Takeout
9
Excellent Service and Pizza!
My experience at the restaurant was excellent. The person named Samantha was very good and knew exactly what she was doing. She did a great job from taking my order to preparing my pizza and wrapping it well so I could get it home on the bus.
The service was outstanding, and the food was prepared perfectly.
- service10
- pizza9
Visit Type
- Quick Meal
Service Type
- Takeout
9
Great Staff and Easy Pickup!
Just moved out here and was looking for a spot for a munchie run. The employees/staff were really sweet and nice. The pick up process was so easy.
I'll definitely be going back.
- employees/staff10
- pick up process9
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Moderate (16–30 min.)
9
Great DIY Pizza Experience
My experience at this restaurant was centered around the unique concept of baking your own pizza. It's a fun and engaging process, and while it's on you not to burn it, it's definitely worth it. I tried the California and the Cowboy Pizzas, and they also had cheesy bread.
The location is easy to find and is one of only two in Seattle proper. The food was excellent, and the atmosphere was enjoyable.
- pizza9
- cheesy bread8
- location8
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Takeout
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Easy Online Ordering and Great Pizza!
Easy peasy! I loved the convenience of ordering online, and the pizza was ready when I arrived. My experience was great, with the food, service, and atmosphere all receiving top marks.
- convenience of ordering online10
- pizza10
- food10
Visit Type
- Casual Outing
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
10
Exceptional Service and Compassion
My experience at this restaurant was profoundly touched by the incredible kindness of Derek and TeNaya. While I was in a moment of deep despair, they showed me grace and compassion, which meant everything to me. They went above and beyond what one might expect when simply ordering pizza, transforming a difficult moment into a beautiful experience.
Their kindness restored my faith in humanity, and I am so grateful for their beautiful souls. The Service, Atmosphere, and Food were all rated a perfect 5.
- Service10
- compassion10
- kindness10
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Dinner
2
Disappointing Closing Time Policy
My experience was quite disappointing. Although the restaurant states it closes at 8 PM, they stop making pizzas 30 minutes prior, effectively closing at 7: 30 PM. This is misleading, and they should simply state their actual closing time.
I've consistently encountered poor customer service at this Papa John's.
- closing time2
- pizzas2
- customer service2
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