Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
oChef » Super Duper Burgers – San Francisco
Super Duper Burgers - San Francisco
Photo from Super Duper Burgers
Super Duper Burgers at a glance
San Francisco Transbay
- 🍽️ Restaurant
$$
Price per Person $11–$20
mentioned by 115 of the guests
#1690 out of 2403 places to eat in San Francisco
#213 Restaurant out of 254 in San Francisco
Good
6.9 out of 10
Food
Service
Ambience
Value
441
Reviews
68%
Satisfaction
Often praised
- Delicious burgers
- Quick service
- Outdoor seating
Frequently criticized
- Pricey
- Cleanliness
- Oily food
The restaurant Super Duper Burgers, a popular spot in San Francisco’s vibrant Transbay neighborhood, offers you a casual and trendy dining experience. It’s the perfect place for a quick bite, whether you’re grabbing lunch or dinner.
You’ll find a welcoming atmosphere, complete with happy hour drinks and organic dishes, making it a great choice for a relaxed meal with friends or family.
Overview: Introducting Super Duper Burgers
Super Duper Burgers offers a straightforward experience centered around its core menu. Many appreciate the quality of the burgers and sides, often noting the satisfying taste of items like their garlic fries.
It’s a place that gets the main dishes right for many patrons. However, while the food often hits the mark, some aspects could use refinement.
Guests have noted occasional issues with cleanliness and the overall value, with service interactions not always consistently smooth.
Good
6.9
out of 10
441
Reviews
68%
Satisfaction
111
negative
30
neutral
300
positive
Super Duper Burgers earns a respectable 6.9 overall, indicating a generally good experience, though customer satisfaction sits at a more mixed 68%. This suggests that while many find it agreeable, a notable portion of diners have reservations.
These insights are drawn from a substantial 441 customer observations, with 300 positive remarks outweighing 111 negative ones. Delving into specifics, Food leads the way with a good score of (7.1), frequently praised for its quality.
Service (6.6) and Ambience (6.6) both land in the average range, suggesting they are functional but not consistently outstanding. The Value score (5.7) is the lowest, indicating that many find the pricing to be a point of concern.
What people like
- Delicious burgers
- Quick service
- Outdoor seating
What people don't like
- Pricey, extra charges
- Cleanliness concerns
- Oily food sometimes
Super Duper Burgers presents a solid option for those prioritizing a good burger and quick service, reflected in its 7.3 recommendation score. If you’re looking for a reliable meal that delivers on taste without a long wait, it’s certainly worth considering for a casual outing.
However, be mindful of the overall cost and potential inconsistencies in the dining environment. If budget is a primary concern or you expect a pristine setting, you might find aspects of the experience less appealing.
It’s a place that excels in its core offering, but has room for improvement elsewhere.
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Verdict: Our expert take on Super Duper Burgers
Food (7.1 out of 10)
mentioned by 95% of the guests
When it comes to the grub, this spot generally hits the mark! With a solid score of 7.1 and customer satisfaction at 71.2%, the food here is considered good. Many diners rave about the juicy burgers, delicious garlic fries, and amazing milkshakes, with 195 positive remarks out of 274 total opinions.
However, its not all perfect. Some patrons have noted issues with food being overly greasy or occasionally bland, and a few found the portion sizes a bit small. There were 59 negative comments, highlighting concerns like salty dishes or inconsistent quality, suggesting theres still a little room for improvement.
Food
274
Reviews
71%
Satisfaction
59
negative
20
neutral
195
positive
Rating distribution
What people like
- Juicy, flavorful burgers
- Delicious garlic fries
- Great milkshakes
What people don't like
- Often greasy food
- Sometimes bland taste
- Small portion sizes
Often praised
- foodI make it a point to eat one at least every two weeks. The food quality is exceptional, and the atmosphere is also a strong point, rated a perfect 5. Service was also excellent, receiving a 5-star rating.
- burgersMy experience at this restaurant was very different but great. They offer great burgers with good vegetarian options and are affordable. I highly recommend trying the burgers with the pickled cucumbers and red peppers; they are not spicy and are full of flavors, which is perfect for those with low to medium spice tolerance.
- burgerMy experience at the restaurant was generally positive. I enjoyed a quality juicy burger, and the garlic fries were indeed garlicky, though they unfortunately weren't hot or even particularly warm. The draught beer options were decent.
- garlic friesAs someone who lives nearby, this place is quickly becoming my go-to for a quick meal when I don't feel like cooking. The portion sizes are small, and I could easily finish one veggie burger with avocado and garlic fries. The vegetarian option, an organic veggie patty with avocado, tastes amazing.
- friesI ordered their fried chicken sandwich, a side of fries, and a strawberry milkshake, and everything exceeded my expectations. The chicken was perfectly crispy and flavorful, the fries were hot and golden, and the strawberry milkshake was rich, creamy, and bursting with real strawberry flavor. This combination made for an incredibly satisfying meal.
- shakesThe shakes are also amazing, like drinking liquid ice cream.
- picklesThe pickles and the lemonade taste really good
- homemade picklesthey offer free slices of homemade pickles.
- mini burgermini burger about five minutes later. It was warm, on a toasted bun, and cooked perfectly.
- veggie burgerfinish one veggie burger (With avocado)
Frequently criticized
- burgerI ordered a burger with truffle sauce and fries with cheddar and parsley. Unfortunately, both were excessively oily, to the point where oil was dripping from the burger. If you’re not a fan of overly greasy food like me, this might not be the best choice for you.
- friesfries with cheddar and parsley. Unfortunately, both were excessively oily
- garlic friesThe burger being cooked to perfection meant nothing as you couldn't appreciate it with absolutely zero flavor. For the fries, I went for what they considered their classic garlic fries. I gave it my best effort to eat the first half of the fry pouch, but immediately regretted it.
- cheeseAlthough the cheese was not melted enough
- foodfelt sick all day directly after eating the burger
- messyCan be messy, though, if you're not careful
- saucethe sauce was too watery making it leak
- FoodFood:1
- Four cheese HamburgerFour cheese Hamburger very simple I think I McDonald’s burger is better
- aged cheddarI gave it my best effort to eat the first half of the fry pouch, but immediately regretted it. The aged cheddar tasted more aged than cheddar and the "garlic" component was little more than a scoop of minced garlic thrown on. It was all sadly unimaginative and regrettable given I should have given up on it earlier than I did.
If you're craving a good burger, tasty garlic fries, or a fantastic milkshake, this place is definitely worth a visit. Just be mindful that some dishes might be a bit greasy or have smaller portions, so manage your expectations accordingly.
Service (6.6 out of 10)
mentioned by 48% of the guests
The service here generally hits a sweet spot, with a 6.6 score and a 63% customer satisfaction rating, indicating a mixed but leaning positive experience. Many appreciate the friendly staff and quick service, often noting short wait times for food. The convenient self-ordering system and kiosk also get a lot of love, making the process smooth across 46 positive remarks.
However, it's not always perfect, with 22 negative comments highlighting some bumps. Some found the ordering interface a bit tricky, and there were instances of staff being less than friendly. A few folks mentioned that orders could take a while to get, especially during busy times, and the expectation of a 20% tip for takeout raised some eyebrows.
Service
73
Reviews
63%
Satisfaction
22
negative
5
neutral
46
positive
Rating distribution
What people like
- Friendly staff
- Fast service
- Easy self-ordering
What people don't like
- Rude staff
- Slow order times
- Tricky ordering interface
Often praised
- serviceThere is lots of seating available, which was great even on a rainy day as the outside patio is available too. The food was great and served quickly. I also appreciated the convenience of being able to order on the tablets.
- staffThe staff seems nice and helpful
- ServiceThe food quality is exceptional, and the atmosphere is also a strong point, rated a perfect 5. Service was also excellent, receiving a 5-star rating. The wait time was minimal, up to 10 minutes, and the noise level was very quiet, contributing to a pleasant dining experience.
- kioskI also appreciated the convenience of the kiosk for ordering
- 5 minsgot it 5 mins
- StaffThe only downside is that it can get very crowded at lunchtime and it can take a while to get your order. Staff is very friendly.
- choiceMy girl and I decided to try this place after a random stop, and we were very satisfied with our choice. We split a chicken sandwich and a super burger, both of which were very delicious.
- employeesI appreciate that they offer free slices of homemade pickles at the condiment station. The place was clean and the employees had everything in order. Despite rushing back from my lunch break, the wait for my food was short.
- foodFood comes out pretty fast
- human interactionIt was served warm, on a toasted bun, and cooked perfectly. If you prefer to eat without human interaction, this is a suitable place. The interior offers plenty of seating, and there's also outdoor seating available.
Frequently criticized
- staffMy experience was that after leaving a 20% tip for a takeout order, the staff acted as if I was being rude for interrupting their conversation. This was no bueno.
- 20% tipleaving a 20% tip for a takeout order
- add extra cheeseUnfortunately, the service received at this location left a bad taste in my mouth. While the first employee was nice enough, they seemed annoyed by our request to add extra cheese, which wasn't an option at the self-service kiosk. The truly bitter taste came from the person serving our order.
- alphanumeric keyboardThe alphanumeric keyboard feels confusing
- dine-inwe specifically requested for dine in however we received our food in a to-go bag
- managementManagement participated in this foolishness.
- online ordering platformonline ordering platform constantly sends orders to other locations
- ordermy order was taking longer than usual
- orderingOrdering was a bit tricky
- ordering interfacehow you enter the pager number in the ordering interface
If you're looking for generally quick and efficient service, especially with self-ordering options, this place is often a good bet. Just be aware that some experiences with staff and order times can be a bit inconsistent, so manage your expectations during peak hours.
Ambience (6.6 out of 10)
mentioned by 44% of the guests
The ambience here generally hits a good note, with a score of 6.6 indicating an average to good experience. Many customers, about 49 out of 73 reviews, appreciate the overall cleanliness and the diverse seating options, especially the inviting outdoor seating and patio. Guests often highlight the elegant restaurant feel and the straightforward simplicity that contributes to a cozy and quiet atmosphere.
However, customer satisfaction sits at a mixed 67.1%, reflecting some notable drawbacks from 21 negative comments. While some praise cleanliness, others mention it's not the cleanest with issues like gnats flying around and dirty tables. A significant concern is the inconsistent availability of a restroom or a place to wash hands, alongside reports of pigeons flying inside and the interior being a bit cold due to HVAC issues.
Ambience
73
Reviews
67%
Satisfaction
21
negative
3
neutral
49
positive
Rating distribution
What people like
- Clean, spacious interior
- Inviting outdoor seating
- Cozy, quiet atmosphere
What people don't like
- Pigeons flying inside
- No on-site restroom
- Inconsistent cleanliness
Often praised
- atmosphereI make it a point to eat one at least every two weeks. The food quality is exceptional, and the atmosphere is also a strong point, rated a perfect 5. Service was also excellent, receiving a 5-star rating.
- AtmosphereAtmosphere:5
- outdoor seatinghere, especially sitting at the outdoor seating and feeling the gentle breeze
- locationBetter location if you don't want to walk through homeless areas
- outside patiothe outside patio is available too
- placethe place was very clean
- seatingIf you prefer to eat without human interaction, this is a suitable place. The interior offers plenty of seating, and there's also outdoor seating available. While the standard art and nice signs are present, I found this location not the cleanest.
- Noise levelService was also excellent, receiving a 5-star rating. The wait time was minimal, up to 10 minutes, and the noise level was very quiet, contributing to a pleasant dining experience.
- ambienceThe ambience was chill
- cleanThe place was clean
Frequently criticized
- bathroomThere is no bathroom on site
- cleanlinessnot the cleanest Super Duper Burgers location
- HVACNo HVAC on weekends.
- atmosphereAtmosphere:1
- crowded at lunchtimeDuring past visits, I ordered food, a burger and fries, which were both delicious. The only downside is that it can get very crowded at lunchtime and it can take a while to get your order. Staff is very friendly.
- doors openDoors are opened but they’re closed???
- gnats flying aroundthere were a lot of gnats flying around my food
- interiorthe interior is a bit cold
- parkingParking is unavailable
- parking spaceDifficult to find parking
If youre looking for a spot with pleasant outdoor seating and a generally clean, straightforward vibe, its worth a visit. However, be prepared for potential inconsistencies in cleanliness and the real possibility of no on-site restroom, which could be a dealbreaker for some.
Value (5.7 out of 10)
mentioned by 19% of the guests
When it comes to value, this spot offers a somewhat mixed bag, with a score of 5.7 and customer satisfaction at 47.6%. Many guests appreciate the affordability and reasonable prices, noting that lunch can be cheaper than competitors. With 10 positive remarks out of 21, some even found unbelievable value and taste for the portion of fries and sandwiches.
However, the value isnt universally praised, with 9 negative comments highlighting concerns about things being "expensive" and "pricey. " Some felt "dipping sauces" werent worth the cost, and the practice of selling each item separately or charging for extras on the burgers left others feeling nickel-and-dimed.
Value
21
Reviews
47%
Satisfaction
9
negative
2
neutral
10
positive
Rating distribution
What people like
- Affordable lunch
- Good portion sizes
- Great overall value
What people don't like
- Expensive add-ons
- Items sold separately
- Overall pricey
Often praised
- PricingPricing is value for money
- affordabilityMy experience at this restaurant was very different but great. They offer great burgers with good vegetarian options and are affordable. I highly recommend trying the burgers with the pickled cucumbers and red peppers; they are not spicy and are full of flavors, which is perfect for those with low to medium spice tolerance.
- foodmaking your food affordable and reasonlu priced in this economy.
- lunchmy lunch here costs lesser than restaurants around it
- portion of fries30 dollari for two sandwiches max è una porzione di patatine.
- priceThe price isn't bad for the area
- pricesDie Preise sind für die Portionsgrößen angemessen
- pricingThis was my first taste of San Francisco, and I hope it gets better from here. For $25 (burger + fries + tip), the portions were good enough for city food and pricing. However, this was unquestionably the most bland tasting food I may have ever had.
- two sandwiches30 dollari for two sandwiches max è una porzione di patatine.
- value and tasteUnbelievable value and taste
Frequently criticized
- priceMy experience at this restaurant was AMAZING! Although the food is expensive, it's very good and in my opinion better than In-N-Out. The atmosphere was great, and the food was excellent.
- $8The cone was messy and leaking ice cream all over my hand. It was not worth $8.
- dipping saucesDipping sauces are not worth $2
- each item separatelyThis place sales each item separately
- employee health benefitscharge of 4% for employees health benefits
- expensiveIt’s expensive too
- extras on the burgersthey charge and didn't add extras on the burgers
- priceyIt's pricey as well
If you're looking for an affordable meal compared to nearby options, especially for lunch, you might find decent value here. However, be mindful of extra charges for sauces or add-ons, as these can quickly make your bill feel pricey and detract from the overall experience.
How are the prices at Super Duper Burgers?
You’re looking at roughly 19 per person – reported by 115 diners. That puts it in the $11–$20 category. For a Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, most diners stick to this $11–$20 sweet spot. While some venture a little higher, the prices definitely cluster around the average, keeping things pretty consistent.
Here’s a quick look at what guests spend per person, based on the latest 115 reviews.
Curious how this spot stacks up against similar restaurants in San Francisco? This graph shows the value for money.
Considering it’s a Restaurant in San Francisco, we think the pricing feels quite fair. It offers a good balance without breaking the bank.
Customer Reviews: what people think about Super Duper Burgers
Price per Person
- $51–$60
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
9
Excellent Service and Delicious Food
My experience at the restaurant was very good. The service was excellent, particularly from the cashier, Marcela. Her manager, David, also provided great service.
The food was very good, contributing to an overall good experience.
- service9
- food8
Price per Person
- $11–$20
Visit Type
- Quick Meal
Meal Type
- Lunch
1
Sick from chicken burger, won't return
My experience at this restaurant was unfortunately negative due to the food. I got sick from the chicken burger. Because of this, I won’t try it again and definitely don’t recommend it.
- chicken burger1
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
1
Terrible Service and Rude Staff
My experience at this restaurant was the absolute worst. The staff initially seemed cool and professional, but when my order took longer than usual, they informed me a huge order had priority. I requested a refund as I couldn't wait, and the situation devolved into chaos.
They threatened to call the police when I started recording for my reviews. These people need retraining, and management was involved in this foolishness. I am deeply offended and saddened by this treatment.
I would never recommend this place to anyone. 😩😥🙏🏾👎🏾👎🏾👎🏾👀
- Food2
- staff1
- order2
- refund2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
9
Fresh Burgers, Fast Service in SF
My experience at this hip burger joint in the middle of the SF business district was great. They serve fresh, warm, made-to-order burgers. The service is fast, making it suitable for a quick lunch, whether you choose to sit in or grab and go.
I also enjoyed the nice outside patio.
- burgers9
- service9
- outside patio8
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
7
Good food, bring a drink!
Definitely add a fried egg! If you don't add cheese, you'll get a hamburger without cheese. The sauce was a bit scarce, making it a little difficult to swallow, but it was fine with a drink.
It was quite tasty.
- fried egg9
- drink7
- tasty8
- cheese3
- sauce4
What Super Duper Burgers offers
Crowd
- Family-friendly
- Tourists
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Breakfast
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Happy hour drinks
- Quick bite
- Wine
- Coffee
- Beer
- Organic dishes
- Alcohol
Dining options
- Breakfast
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Parking
- Usually difficult to find a space
- Paid street parking
Atmosphere
- Casual
- Trendy
FAQs
What kind of dining experience can you expect at Super Duper Burgers?
You can expect a casual and trendy dining experience at Super Duper Burgers. It’s a great spot for a quick bite, offering breakfast, lunch, and dinner with comfortable seating. Enjoy the relaxed atmosphere, perfect for any meal.
What service options and amenities are available at Super Duper Burgers?
Super Duper Burgers offers convenient service options like no-contact delivery, takeout, and dine-in with outdoor seating. You’ll also benefit from free Wi-Fi and restrooms. The venue is wheelchair accessible, ensuring a comfortable experience for all guests.
What is the overall dining experience like at Super Duper Burgers?
Super Duper Burgers generally offers a good experience with an overall score of 6.9, though customer satisfaction is mixed at 68%. The Food (7.1) is a strong point, while Service (6.6) and Ambience (6.6) are average, and Value (5.7) is a common concern.
What are the standout food items at Super Duper Burgers?
Customers frequently praise the quality of the burgers, often highlighting the juicy and flavorful options. The garlic fries and shakes also receive positive mentions for their taste and quality.
Are there any common issues or drawbacks to consider before visiting?
Some patrons have noted that the restaurant can be pricey, with additional charges for extras. There have also been occasional concerns regarding cleanliness and the presence of gnats, as well as sometimes oily food.