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oChef » Rooster & Rice – San Francisco
Rooster & Rice - San Francisco
Photo from Rooster & Rice
Rooster & Rice at a glance
San Francisco Stonestown
- 🍽️ Restaurant
$$
Price per Person $11–$20
mentioned by 12 of the guests
#2174 out of 2403 places to eat in San Francisco
#244 Restaurant out of 254 in San Francisco
Average
5.9 out of 10
Food
Service
Ambience
Value
127
Reviews
52.8%
Satisfaction
Often praised
- Quick service
- Flavorful sauces
- Clean ambiance
Frequently criticized
- Dry chicken
- Limited seating
- High cost
The restaurant Rooster & Rice in San Francisco’s Stonestown neighborhood offers a delightful culinary experience. You’ll find a casual atmosphere perfect for a quick bite or a relaxed meal.
With a focus on healthy options, this restaurant is a go-to spot for fresh and satisfying dishes. Whether you’re looking for lunch or dinner, you can expect quality and convenience.
Overview: Introducting Rooster & Rice
Rooster & Rice offers a straightforward dining experience, often praised for its fast service and a generally pleasant atmosphere. Many appreciate the simple, contemporary design and find the overall setting quite clean.
It’s a place where you can expect a quick and efficient meal. However, some diners have noted limitations, particularly with the seating being quite restricted.
While the food can be tasty, there are occasional remarks about the chicken being dry or the overall dish being bland, which can detract from the experience.
Average
5.9
out of 10
127
Reviews
52.8%
Satisfaction
43
negative
17
neutral
67
positive
Rooster & Rice holds an overall score of 5.9, placing it squarely in the average category, reflecting a generally acceptable experience. Customer satisfaction stands at 52.8%, indicating a mixed reception among diners.
Out of 127 customer comments, there were 67 positive remarks compared to 43 negative ones, suggesting a slight lean towards favorable impressions, though not overwhelmingly so. Looking closer at specific aspects, the Ambience (6.3) and Food (6.1) both hover around the average mark, with the latter being the most discussed element.
Service also lands in the average range (6), often noted for its speed. However, Value (4.7) appears to be a point of concern for many, falling below average and suggesting that some feel the pricing doesn’t quite align with the offering.
What people like
- Quick, efficient service
- Flavorful broth, sauce
- Clean, simple ambiance
What people don't like
- Dry, bland chicken
- Limited seating options
- Perceived high cost
Rooster & Rice presents a mixed offering, suitable for those seeking a quick, no-frills meal. With a recommendation score of 6.3, it suggests that while it satisfies many, it might not impress everyone.
Consider it for a straightforward, fast dining option rather than a culinary destination. If you prioritize speed and a clean setting, and are less concerned about potential inconsistencies in food quality or the overall value, it could be worth a try.
However, if you’re looking for a more substantial or consistently high-quality chicken dish, you might find other options more satisfying.
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Verdict: Our expert take on Rooster & Rice
Food (6.1 out of 10)
mentioned by 96% of the guests
When it comes to the food, theres a lot to like, with 48 positive remarks out of 84 total. Many customers rave about the classic chicken rice, often describing it as fresh and tasty. The sauce and generous portions also frequently earn praise, making it a go-to for a quick, healthy, and consistent meal.
However, the food isnt without its critics, with 27 negative comments contributing to an average score of 6.1 and a mixed customer satisfaction of 57.1%. Some find the overall food quality disappointing, citing issues like soggy or undercooked rice, and chicken that can be dry or bland. Concerns about portion size and inconsistent offerings also appear.
Food
84
Reviews
57%
Satisfaction
27
negative
9
neutral
48
positive
Rating distribution
What people like
- Delicious sauces
- Fresh, tasty chicken
- Consistent taste
What people don't like
- Inconsistent food quality
- Dry or bland chicken
- Small portion sizes
Often praised
- foodThe food here feels very healthy
- chickenThe chicken tasted good with the sauce.
- saucesauce is delicious - can taste the fresh garlic and ginger and sweet soy
- soupthe soup tastes like the chicken itself
- broththe broth made up for this! The broth is deceptively flavorful.
- chicken and riceThe food, while simple, was tasty. The service was great, and the staff were kind and friendly, making it a nice place to get chicken and rice.
- chicken riceYour average chicken rice. We ordered The Original.
- riceThey nailed the rice and soup. The rice was fragrant
- Chicken riceThe Chicken rice is good
- chicken over rice13 dollars for chicken over rice with a soup on the side
Frequently criticized
- chickenThe chicken was so dry they actually had to use some of the broth to port on the chicken.
- breast meatdidn't include the breast meat
- chicken and riceI don't like how bland the chicken and rice gets
- meatthe meat is dry and bland
- portion sizethe container of food that I got had less food then what I normally get at the other locations too.
- thigh meatpaid an extra 2$ for all thigh meat but got old breast meat
- Hainanese chickennot a propee hainanese chicken spot
- all thighsMy experience at this restaurant in Stonestown was great until they discontinued serving all thighs. This change made me stop going.
- broththe broth is so salty that you can't actually even drink it.
- chicken porridgedidn’t realize the porridge was missing
If you're looking for a quick, fresh, and tasty chicken rice fix with good sauces, this spot could be a solid choice. However, be aware that some experiences mention inconsistent food quality, particularly with rice and chicken dryness, so manage your expectations.
Service (6 out of 10)
mentioned by 46% of the guests
Diving into the service here, its a bit of a mixed bag, with a score of 6 putting it squarely in the average category, and customer satisfaction at 55% reflecting a mixed sentiment. Based on 20 customer comments, with 11 positive remarks, many praised the fast service and super fast delivery, especially for those on a time crunch. The friendly staff and kind staff also frequently earned appreciation, making for pleasant interactions.
On the flip side, the 7 negative comments highlight some areas needing attention. Diners occasionally faced significant waiting time for their meals, and there were mentions of disengage staff or sloppier service. Issues like calls not being picked up and problems not being handled well' also surfaced, suggesting inconsistency in service delivery.
Service
20
Reviews
55%
Satisfaction
7
negative
2
neutral
11
positive
Rating distribution
What people like
- Fast service
- Friendly staff
- Quick delivery
What people don't like
- Long waiting times
- Disengaged staff
- Poor issue handling
Often praised
- serviceservice and atmosphere were also top-notch
- customer servicecustomer service is good
- fast servicehappily come again for their fast service
- friendly staffOne staff member on my first visit was very friendly
- staffkind and friendly staff
- super fastthey were super fast
- time crunchGood place if you are on a time crunch
Frequently criticized
- disengage staffthe staff member was disengage
- issue was not handledthe issue was not handled well
- mistakesSince the restaurant was closed by then, we couldn't address the issue. The staff in the store were incredibly sloppy, making frequent mistakes. I will never go back to this place; it's such a shame!
- no one picked upcalled the store couple times but no one picked up
- staffThe staff in the store can’t be sloppier
- staff membershe said we get what we get and the kitchen decides
- waiting timeit has taken a long time to get my meal
If speed is your priority and you appreciate a friendly face, this place often delivers. However, be aware that service can be inconsistent, with some experiencing longer waits or less attentive staff. It's a decent option, but manage your expectations for a flawless experience.
Ambience (6.3 out of 10)
mentioned by 23% of the guests
Stepping inside, many guests really appreciate the simple, contemporary design and find the overall atmosphere quite pleasant, even top-notch for some. Its also a plus that the place is consistently noted as clean. These positive observations came up in 4 of the 8 customer comments, highlighting some definite strengths.
However, the ambience is a bit of a mixed bag, reflected in an average score of 6.3 and a customer satisfaction rate of 50%. A couple of reviews, specifically 2 out of 8, highlighted concerns about the limited seating, with some finding the place small and noting there were only two tables available. This suggests theres some room for improvement in comfort and capacity.
Ambience
8
Reviews
50%
Satisfaction
2
negative
2
neutral
4
positive
Rating distribution
What people like
- Simple design
- Pleasant atmosphere
- Clean environment
What people don't like
- Limited seating
- Small space
Often praised
- atmosphereservice and atmosphere were also top-notch
- cleanThe store is considered clean
- designSimple, contemporary design
Frequently criticized
- placebecause the place was small. Only 2 tables
- seatingIt doesn't have much seating
If you appreciate a simple, clean aesthetic and dont mind a potentially tight squeeze, the atmosphere here has its upsides. However, be prepared for very limited seating, which could be a dealbreaker if youre with a group or prefer more room to spread out.
Value (4.7 out of 10)
mentioned by 46% of the guests
When it comes to value, some diners find things to appreciate, noting that the price per meal can be quite reasonable, often on the more affordable side. With 4 positive remarks out of 15 total, a few customers genuinely feel the overall price is fair, even if the overall customer satisfaction for value sits at a low 26.7%. However, the average score of 4.7 suggests there's significant room for improvement.
Many feel the prices are quite high for what you get, with concerns about unexpected tax charges and the cost of additional meat, especially when an order can be $16 per order for what feels like a small portion. This sentiment is echoed in 7 negative comments.
Value
15
Reviews
26%
Satisfaction
7
negative
4
neutral
4
positive
Rating distribution
What people like
- Affordable meals
What people don't like
- High prices
- Small portions
- Unexpected tax
Often praised
- priceGreat price, 13 dollars for chicken over rice
- affordable sideon the more affordable side
- price per mealThe price per meal is under $20
Frequently criticized
- pricetoo expensive for a few pieces of chicken
- $16 per orderat $16 per order instead of two thigh pieces
- additional meatpurchase additional meat for $5
- pricesThe prices are quite high
- taxtried to charge me $2 tax on a $10 order
If youre looking for a budget-friendly meal, you might find some dishes reasonably priced, but be prepared for potentially small portions or unexpected costs. Its a mixed bag where value can feel inconsistent, so manage your expectations regarding portion size for the price.
How are the prices at Rooster & Rice?
On average, you’ll spend around 16 per person – from 12 guests. That puts the restaurant in the $11–$20 category. For a Restaurant, that’s mid-range, maybe slightly above.
And it looks like everyone agrees, with all 12 diners spending squarely in that $11–$20 sweet spot, so you know exactly what to expect!
Here’s a quick look at what guests spend per person, based on the latest 12 reviews.
How this restaurant’s value for money compares to similar spots in San Francisco.
Considering its a restaurant in San Francisco, we think the pricing feels quite fair for the experience youre getting. Its a solid choice if youre looking for good value without breaking the bank.
Customer Reviews: what people think about Rooster & Rice
Visit Type
- Regular Visit
2
Disappointed by Menu Changes
My experience at this restaurant in Stonestown was great until they discontinued serving all thighs. This change made me stop going.
- all thighs2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
6
Average Meal with Healthy Options
I visited this restaurant with a group of friends before a movie. The portion sizes were good, and the price was reasonable. I appreciated that the food felt very healthy; I ordered the original bowl without any modifications.
The service was also decently fast. However, there isn't much seating, which meant we had to find another place to sit. I also found the chicken and rice became bland after a while.
Overall, it was an average experience, and I've had better Rooster and Rices elsewhere.
- portion sizes7
- price7
- food8
- seating3
- chicken and rice4
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
7
Consistent Food, Small Space
My experience at this restaurant location, situated near the mall entrance, was marked by its consistent taste across their many bay area branches. The store itself is small, offering limited indoor seating for about six people, though takeout is an option with seating available in the second-level food court. The establishment is considered clean.
The food is described as average and consistent in taste. I personally enjoy their ginger and scallion sauce. Each meal is priced under $20 and includes a small cup of soup.
When ordering, customers can choose between white or dark meat (with an additional charge) and opt for rice or salad.
- consistent taste8
- small5
- clean7
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Questionable Tax on Small Order
My experience at the restaurant involved a concern about the tax applied to my order. They attempted to charge me $2 in tax on a $10 order, which amounts to 20%. I am questioning the legality of this tax rate.
- order5
- tax2
Visit Type
- Quick Meal
Service Type
- Dine-in
9
Simple, Tasty Food with Great Service
My experience at this restaurant was very positive. The food, while simple, was tasty. The service was great, and the staff were kind and friendly, making it a nice place to get chicken and rice.
- food8
- service9
- staff9
What Rooster & Rice offers
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Healthy options
- Quick bite
Dining options
- Dinner
- Lunch
- Catering
Service Options
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
FAQs
Does Rooster & Rice offer healthy dining choices?
Yes, Rooster & Rice is known for its healthy options, making it a great spot if you’re looking for nutritious and satisfying meals in San Francisco.
What dining and service options are available at Rooster & Rice?
At Rooster & Rice, you can enjoy dine-in, takeout, or delivery for lunch and dinner. Catering services are also available, and it’s a good place for kids.
How does Rooster & Rice rate overall and by category?
Rooster & Rice holds an overall score of **5.9**. **Ambience** (6.3), **Food** (6.1), and **Service** (6) are rated average, but **Value** (4.7) falls below average.
Is Rooster & Rice known for quick service?
Yes, customers frequently highlight the **fast service** and efficient staff, making it a good option for those on a **time crunch**.
What are common complaints about the food at Rooster & Rice?
Some customers have mentioned the **chicken** can be dry or the dish bland. Inconsistent **portion size** and overly salty broth are also occasional concerns.