Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » KFC – San Diego
KFC - San Diego
Photo from KFC
KFC at a glance
San Diego Miramar
- 🍗 Chicken Restaurant
$$
Price per Person $11–$20
mentioned by 20 of the guests
#723 out of 755 places to eat in San Diego
#5 Chicken Restaurant out of 8 in San Diego
Average
4.1 out of 10
Food
Service
Ambience
Value
216
Reviews
32.4%
Satisfaction
Often praised
- Budget friendly
- Efficient service
- Clean premises
Frequently criticized
- Inconsistent food
- Order errors
- Poor hygiene
The restaurant KFC, a popular Chicken Restaurant located in San Diego’s Miramar neighborhood, offers a convenient spot for a quick bite. You’ll find a casual atmosphere perfect for a relaxed meal.
Whether you’re looking for a speedy lunch or a family dinner, this location provides various service options to suit your needs, from no-contact delivery to comfortable dine-in seating.
Overview: Introducting KFC
KFC offers a quick meal option, often praised for its friendly staff and efficient service. Many find the biscuits and certain chicken items quite satisfying, making it a reliable choice for a fast-food craving.
However, some experiences point to inconsistencies in food quality, with reports of dry chicken or issues with order accuracy. The overall dining experience can be a mixed bag, depending on the visit.
Average
4.1
out of 10
216
Reviews
32.4%
Satisfaction
133
negative
13
neutral
70
positive
While KFC holds an overall restaurant score of an average 4.1, customer satisfaction is notably lower at 32.4%, suggesting a significant portion of diners leave less than impressed. This feedback comes from a substantial 216 customer remarks, with 70 positive observations against 133 negative ones.
Looking closer, Ambience scores highest (5.7), often described as clean and modern, while Value (4.6) is also seen as a strong point with good deals. However, Service (3.9) and especially Food (3.7) receive more critical feedback, indicating areas needing attention for a more consistent experience.
What people like
- Good value deals
- Friendly, quick service
- Clean, modern setting
What people don't like
- Inconsistent food quality
- Order accuracy issues
- Unpleasant dining environment
With a recommendation score of 4.2, KFC presents itself as a convenient option, particularly when seeking value-driven meals and quick service. It can be a decent choice for a fast bite, especially if you manage expectations regarding consistency.
However, be mindful of potential variations in food quality and order accuracy. If you prioritize a consistently high-quality meal and a flawless experience, you might find it occasionally disappointing.
It’s a place for quick, familiar comfort food.
Similar Restaurants in San Diego
- Chicken Restaurant
7.5
out of 10
out of 10
541
74.5%
- $$
- Grantville
- Food
- Service
- Ambience
- Chicken Restaurant
7
out of 10
out of 10
410
66.3%
- $$
- Gaslamp Quarter
- Food
- Service
- Ambience
- Chicken Restaurant
5.8
out of 10
out of 10
145
57.2%
- $$
- Otay Mesa West
- Food
- Service
- Ambience
- Chicken Restaurant
4.4
out of 10
out of 10
228
34.2%
- $$
- Webster
- Food
- Service
- Ambience
- Chicken Restaurant
3.9
out of 10
out of 10
554
28.5%
- $$
- Mira Mesa
- Food
- Service
- Ambience
- Chicken Restaurant
3.4
out of 10
out of 10
387
24%
- $$
- Lincoln Park
- Food
- Service
- Ambience
Verdict: Our expert take on KFC
Food (3.7 out of 10)
mentioned by 81% of the guests
Despite an overall low score of 3.7 for food, some customers found joy in the classics, with 28 positive comments out of 100 total. Many praised the fried chicken for being fresh and crispy, and the biscuits often received high marks for their authentic taste. Items like chicken strips, pot pie, and even the new Chizza also garnered positive attention, with some finding them quite filling.
However, the majority of feedback, with 63 negative comments, points to significant issues. Many customers reported chicken being dry, old, or undercooked, often leading to disappointment. Problems with biscuits being crusty or doughy, along with cold fries and watery Mac & Cheese, were also frequently mentioned.
This contributes to a low customer satisfaction of just 28%, suggesting a need for serious improvements in food consistency and quality.
Food
100
Reviews
28%
Satisfaction
63
negative
9
neutral
28
positive
Rating distribution
What people like
- Crispy fried chicken
- Authentic biscuits
- Tasty Chizza
What people don't like
- Dry, old chicken
- Inconsistent food quality
- Cold, bad sides
Often praised
- foodThe staff was friendly, and the service was quick, so we were in and out in no time. The food was typical KFC, served good and hot.
- biscuitsThe biscuits actually felt and tasted like a southern biscuit
- chickenThe chicken's real good
- Chicken StripsRecommended dishes:Chicken Strips
- Chizzathis new pizza thing they got called the “chizza” is fire!!
- KFC foodThe service was speedy and the staff was efficient and friendly. I enjoyed the reliable good KFC food. The location was clean and well maintained, and it even offers All-Gender Restrooms.
- OG recipe flavor bucketfresh OG recipe flavor bucket
- biscuitThe biscuit was the best part of the meal
- chicken breastThe chicken breast was good. Moist and crunchy. Mmm-good!
- dipping saucesThe dipping sauces halfway saved them
Frequently criticized
- chickenI wasted my lunch fixing the issue. On the second visit, the chicken was slightly undercooked. I brought back even the pieces that were bitten.
- foodMy experience at KFC on Miramar Rd on 5/13/25 around 9: 24 pm was extremely disappointing. I ordered a breast and wing meal, and the food was absolutely trash. KFC is usually one of my favorite quick cheat meals, but I rarely visit this particular store.
- biscuitI was very surprised to find that all of the chicken was dry as dirt with a very old appearance, as if it had been in the warmer for hours, possibly since lunch. Even the biscuit was falling apart! I can't express my disappointment enough.
- chicken piecesthe chicken pieces were really awful
- chicken pot piearen't they using fresh ingredients in the chicken pot pie
- chicken stripsshock that the strip they was merely a whole thigh of chicken cut into pieces
- food qualityMy experience at the restaurant was extremely negative due to the food quality. I found the food to be the worst I've ever eaten, with extremely poor quality. Specifically, the chicken was dark in color, which I found to be awful.
- friesMy fiance stopped by on his way home from work and ordered 2 famous bowls and fries. Upon arriving home, we discovered that only 1 bowl was provided in the bag. It's unbelievable how difficult it is to get an order correct!
- 11 herbs and spicesThe delicious 11 herbs and spices weren't evident.
- 2 pcsthere were only 2 pcs. They still charged me for the 3pc meal
If youre craving classic KFC, you might find some comfort in their fried chicken or biscuits, but be prepared for a gamble. With frequent complaints about dry chicken, cold sides, and inconsistent quality, it seems this location often disappoints. You might want to consider other options if youre looking for a consistently good meal.
Service (3.9 out of 10)
mentioned by 68% of the guests
Despite some challenges, a few customers have praised the speed of service and positive customer service interactions, noting instances of a kind server and efficient staff. These 25 positive experiences, though fewer in number, highlight moments where the team genuinely shines, especially with easy app orders. However, the overall sentiment leans heavily towards frustration, with 54 negative comments out of 80 total.
Many customers reported issues with employees being unhelpful, long waiting times, and orders that take forever, especially at the drive-thru. This contributes to a low service score of just 3.9 and a poor customer satisfaction of 31.3%, indicating significant room for improvement.
Service
80
Reviews
31%
Satisfaction
54
negative
1
neutral
25
positive
Rating distribution
What people like
- Fast service
- Friendly staff
- Easy app orders
What people don't like
- Long wait times
- Rude employees
- Incorrect orders
Often praised
- serviceAlso there guidelines service want to bad
- cashierThe cashier brought us out the fresh OG recipe flavor bucket
- staffthe staff was friendly
- KFC appYour KFC app is probably the best part of my experience
- ServiceService is fast
- StaffStaff was efficient and friendly
- app orderEasy to pick up an app order
- customer serviceGreat customer service
- foodgot our food really fast
- huge orderMy experience at the restaurant was great. JR really took care of our huge order, ensuring the food was hot and fresh. The customer service was excellent, and the restaurant itself was clean with no flies.
Frequently criticized
- orderI gave this KFC a second chance and regretted it. My first visit, my order was completely messed up, and I was charged extra. I wasted my lunch fixing the issue.
- serviceMy experience at the restaurant was marked by rude, terrible and awful service. The lady taking my order seemed annoyed with my questions, and the guy giving me my food had an attitude.
- waiting timewaiting for 30 minutes just to get 2pcs chicken
- drive throughEven the drive through is ridiculous
- menudon't even know their own menu
- staff membershe has been rude, exhibiting a condescending voice and response
- 30 minutesinformed it will take 30min.
- EBTThey accepted my friends EBT but not mine. Told my account was terminated.
- ServiceService:1
- being hung up on5 minutes later I got hung up on
If youre considering a visit, be prepared for potentially long waits and inconsistent service, especially if youre in a hurry. While some experiences are positive, the overall feedback suggests service is a major area needing attention. You might want to manage your expectations or consider alternatives if service speed and quality are top priorities.
Ambience (5.7 out of 10)
mentioned by 28% of the guests
Lets talk about the vibe! Many guests enjoyed the good music and appreciated the cleanliness and modern feel of the restaurant. With 14 positive observations out of 26, theres definitely a pleasant side, contributing to an average score of 5.7.
However, customer satisfaction sits at a mixed 53.8%, suggesting a bit of a split experience. However, not everything is sparkling. Some visitors noted issues like a messy bathroom with toilet paper on the floor, and concerning reports of roaches.
There were also complaints about the lack of air conditioning and the place not always being as tidy as desired. These 10 negative comments highlight areas needing attention.
Ambience
26
Reviews
53%
Satisfaction
10
negative
2
neutral
14
positive
Rating distribution
What people like
- Good music
- Clean and modern
- Plenty of parking
What people don't like
- Messy bathrooms
- Roaches reported
- No air conditioning
Often praised
- atmosphereAtmosphere:4
- All-Gender RestroomsOffers All-Gender Restrooms
- Parking spaceParking space:Plenty of parking
- cleanlinessClean and modern
- decent locationOverall decent location
- fliesJR really took care of our huge order, ensuring the food was hot and fresh. The customer service was excellent, and the restaurant itself was clean with no flies. JR's knowledge of the menu was impressive; he knew what to suggest and made our meal great.
- free street parkingParking options:Free street parking
- good musiclistened to good music
- locationLocation was clean and well maintained
- modernClean and modern
Frequently criticized
- AtmosphereAtmosphere:1
- ParkingParking was hard to get into
- air conditioningdoes not have access to air conditioning
- bathroomBathroom a little messy
- crowdVery strange crowd
- customersno wonder few customers
- placeplace was overrun
- roachesthere were roaches
- tidinessnot usually as tidy as I'd like
- toilet paper on floortoilet paper on floor
If you're looking for a spot with good tunes and a generally clean, modern look, it might be worth a visit. However, be prepared for potential issues with bathroom tidiness or even pests, which could definitely dampen the experience.
Value (4.6 out of 10)
mentioned by 18% of the guests
When it comes to value, its a bit of a mixed bag, with a score of 4.6 and customer satisfaction at a rather low 30%. However, some folks found good deals, especially with the price per person options and the 5.55 fill ups. It seems that $20 can feed 3 is a real win for some, showing that budget-friendly options are definitely out there, based on 3 positive remarks.
On the flip side, the value proposition often falls short for others. Many felt things were pricey or that they were charged me incorrectly, sometimes even for an extra side. With 6 negative remarks, issues like overpriced and small portions' and being charged for items not received really left a sour taste, suggesting inconsistency in pricing and portion control.
Value
10
Reviews
30%
Satisfaction
6
negative
1
neutral
3
positive
Rating distribution
What people like
- Affordable group meals
- Good deal fill-ups
- Low price per person
What people don't like
- Overpriced, small portions
- Incorrect order charges
- Higher location prices
Often praised
- $20 can feed 3$20 can feed 3 is def worth a better than average rating
- 5.55 fill upsTheir 5.55 fill ups are a good deal
- price per personPrice per person:$1–10
Frequently criticized
- priceMy experience at KFC was disappointing, and it seems they are not interested in customer feedback. The KFC app was the best part of my visit, though it highlighted that I was paying 46% more for a biscuit in San Diego compared to other locations. While the speed of service was good due to the restaurant being empty, the employees were inattentive, barely acknowledging my presence.
- charged meI bought a 3pc meal, but upon arriving at my work, I opened the box and there were only 2 pcs. They still charged me for the 3pc meal. Since it's far to my work and the place, I'll leave it like that 😠😠😠.
- extra sidecharged me for an extra side
- fundsLies. I had and have funds.
- priceywhich was really pricey
If you're looking for a good deal, keep an eye out for specific promotions like the fill-ups, as some find them quite affordable for groups. However, be cautious, as many customers reported issues with being overcharged or receiving small portions, so double-check your order before you leave.
How are the prices at KFC?
You’re looking at roughly 14 per person – reported by 20 diners. That puts it in the $11–$20 category. For a Chicken Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average sits in the mid-range, most guests (9 out of 20) actually found options in the more budget-friendly $1–$10 bracket, with another 8 landing in the $11–$20 range. This suggests a nice mix of affordable and slightly more indulgent choices.
Here’s a quick look at what guests spend per person, based on the latest 20 reviews.
How this restaurant’s value for money compares to similar spots in San Diego.
Overall, we think the pricing feels quite fair for a Chicken Restaurant. With options spanning from budget-friendly to mid-range, it offers good value for different appetites and wallets.
Customer Reviews: what people think about KFC
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
3
Long Wait Times Ruined Lunch Break
My experience at this restaurant was disappointing due to the service. I had to leave my food because the wait time for it to be cooked was over 25 minutes. Workers should inform customers if their food is going to take that long.
Some of us only have a certain amount of lunch break. The food itself was good, but the service significantly impacted my ability to enjoy it within my limited time.
- food4
- wait time2
- workers2
Visit Type
- Food Exploration
Service Type
- Dine-in
1
Awful Food Quality
My experience at the restaurant was extremely negative due to the food quality. I found the food to be the worst I've ever eaten, with extremely poor quality. Specifically, the chicken was dark in color, which I found to be awful.
The reviewer also rated Service, Atmosphere, and Food as 1.
- food quality1
- chicken1
- Food1
Price per Person
- $1–$10
Visit Type
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
7
Great Value Fried Chicken
In this economy, a restaurant where $20 can feed 3 is definitely worth a better than average rating. The fried chicken is always good. Unfortunately, the wings are not much better than 7-Eleven.
- fried chicken8
- $20 can feed 39
- wings3
Price per Person
- $1–$10
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
7
Scrumptious Chicken, But Only One Pickle!
My experience at the restaurant was generally positive. It was not busy, and we received our food really fast. The chicken was scrumptious, and I will never turn down their biscuits!
My only issue is they gave me one pickle on my sandwich.
- chicken9
- biscuits9
- food8
- pickle3
Price per Person
- $1–$10
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
3
Disappointing KFC Experience
My experience at KFC was disappointing, and it seems they are not interested in customer feedback. The KFC app was the best part of my visit, though it highlighted that I was paying 46% more for a biscuit in San Diego compared to other locations. While the speed of service was good due to the restaurant being empty, the employees were inattentive, barely acknowledging my presence.
When I pointed out issues with the soda machine, the employee showed no interest. The chicken strips were unappetizing, and their taste couldn't disappoint further. The dipping sauces offered some redemption.
The biscuit was the best part of the meal, and the potatoes and gravy were just okay. However, the dessert pies were inedible. I won't return unless it's my only option.
- KFC app8
- speed of service7
- dipping sauces7
- price3
- employees2
- soda machine2
What KFC offers
Crowd
- Family-friendly
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Quick bite
Dining options
- Catering
- Brunch
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Parking
- Free street parking
- Free parking lot
Atmosphere
- Casual
FAQs
What service options are available at KFC in Miramar?
At KFC in Miramar, you have several convenient service options. You can choose from no-contact delivery, standard delivery, or takeout if you’re on the go. For those who prefer to eat on-site, dine-in seating is also available, offering a casual spot for your meal.
Does KFC in Miramar offer accessible facilities and amenities?
Yes, KFC in Miramar is designed with accessibility in mind. You’ll find a wheelchair accessible entrance, parking lot, seating, and restroom. Additionally, the restaurant provides amenities like a clean restroom and free Wi-Fi, ensuring a comfortable visit for everyone.
How does KFC generally perform according to customer feedback?
KFC holds an overall score of 4.1, indicating an average experience. While Value (4.6) and Ambience (5.7) are noted positively, Food (3.7) and Service (3.9) often fall short, contributing to a customer satisfaction of 32.4%.
What do customers appreciate most about KFC?
Many customers find the Value appealing, with deals like “$20 can feed 3” often mentioned. The staff is frequently described as friendly and the service as fast, especially for app orders, contributing to a generally clean and modern Ambience.
What are common complaints about KFC?
Recurring issues include inconsistent food quality, with reports of dry or undercooked chicken, and some finding the “11 herbs and spices” lacking. Customers also mention problems with order accuracy, occasional rude service, and long waiting times.