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oChef » Eddie’s – San Francisco
Eddie's - San Francisco
Photo from Eddie’s
Eddie's at a glance
San Francisco Alamo Square
- 🍽️ Restaurant
$$
Price per Person $11–$20
mentioned by 114 of the guests
#1372 out of 2403 places to eat in San Francisco
#155 Restaurant out of 254 in San Francisco
Good
7.3 out of 10
Food
Service
Ambience
Value
556
Reviews
71.9%
Satisfaction
Often praised
- Classic atmosphere
- Friendly staff
- Good breakfast
Frequently criticized
- Rude service
- Hidden fees
- Food inconsistency
The restaurant Eddie’s, a beloved Eddie’s Cafe in the vibrant Alamo Square neighborhood of San Francisco, offers a truly unique dining experience. You’ll find a cozy and casual atmosphere within its historic walls, perfect for a quick bite or a leisurely meal.
Whether you’re starting your day with breakfast, grabbing lunch, or enjoying dinner, this spot welcomes you with open arms. It’s a great place to relax and enjoy the local charm.
Overview: Introducting Eddie's
Eddie’s offers a classic diner experience with a notably positive atmosphere and a generally well-regarded food selection. Many appreciate the traditional feel and the friendly staff who contribute to a welcoming environment, making it a comfortable spot for a casual meal.
However, some experiences at Eddie’s have been less consistent, particularly regarding service interactions that can be perceived as abrupt or unwelcoming. There are also concerns about certain food items and unexpected extra charges, which can detract from the overall visit.
Good
7.3
out of 10
556
Reviews
71.9%
Satisfaction
127
negative
29
neutral
400
positive
Eddie’s achieves a solid overall Restaurant Score of 7.3, indicating a generally good dining experience. This is supported by a Customer Satisfaction rate of 71.9%, suggesting most patrons leave content.
Based on 556 customer remarks, with 400 positive and 127 negative, the establishment maintains a favorable standing. The Ambience (8.1) stands out as a particular strength, creating a pleasant setting for diners.
The Food (7.7) also receives good marks, with many enjoying the classic diner fare. Service (6.9) is rated as good, though it’s closer to average, indicating some room for improvement in consistency.
The primary area for attention appears to be Value (5), which falls into the average category, suggesting that while the prices are often reasonable, some customers feel there are unexpected costs or that the overall offering doesn’t always align with the expense.
What people like
- Classic diner atmosphere
- Friendly, welcoming staff
- Consistent breakfast food
What people don't like
- Inconsistent service attitude
- Unexpected extra charges
- Some food quality issues
Eddie’s, with a Recommendation Score of 7.4, presents itself as a charming, old-school diner with a strong sense of community. If you appreciate a classic, cozy atmosphere and generally satisfying breakfast fare, it could be a delightful spot for you.
However, be mindful of potential service inconsistencies and clarify any pricing questions upfront to avoid surprises. For a straightforward, friendly diner experience, it’s worth considering, but manage expectations regarding every aspect of your visit.
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Verdict: Our expert take on Eddie's
Food (7.7 out of 10)
mentioned by 88% of the guests
When it comes to the food, this spot generally hits the mark! With a solid score of 7.7 and customer satisfaction at 78.6%, it's clear many diners are leaving happy. Folks rave about the classic diner-style menu, delicious pancakes, crispy hash browns, and comforting, generous portions, based on 169 positive remarks.
However, there are a few areas where the food could improve, noted in 32 negative remarks. Some experiences mention concerns about food freshness, occasional soggy or bland dishes, and dry pork chops. While not widespread, these are points to consider for a consistently great meal.
Food
215
Reviews
78%
Satisfaction
32
negative
14
neutral
169
positive
Rating distribution
What people like
- Delicious diner classics
- Generous food portions
- Crispy hash browns
What people don't like
- Inconsistent food freshness
- Soggy or bland dishes
- Dry pork chops
Often praised
- foodMy experience at this San Francisco breakfast diner was fantastic! The new owners are doing a great job of keeping the tradition alive, offering consistent food and a positive atmosphere. It's a cute spot with unique mugs for your coffee or tea.
- breakfastThe prices are very reasonable, and the staff was beyond accommodating. I highly recommend it for a fun and enjoyable breakfast, whether you're dining alone or with others!
- pancakesThe restaurant retains its classic charm with an old-style counter featuring padded stools and about half a dozen tables. It's a cozy coffee spot primarily frequented by neighborhood locals, though the occasional out-of-towner stumbles in for a delicious order of pancakes topped with strawberries. The menu prices are quite reasonable at this little diner.
- coffeeCoffee is served in a unique coffee mug
- biscuitsAlso get the biscuits!
- eggsenjoyed the eggs
- baconTheir bacon is a favorite
- good foodFriendly people, good food and a cool, old school atmosphere
- hash brownsHash browns are old school and done right and best in town.
- FoodFood:5
Frequently criticized
- foodWe were charged extra without any explanation, and when we inquired about it, the staff were unhelpful and didn’t offer any resolution. To make matters worse, the food was below average. The pork chop was extremely dry and tough to eat.
- biscuitsreturned the biscuits because they were super undercooked
- coffeeMy wife and I went in for a coffee and were more or less shouted at. We were told it wasn’t a coffee shop, and a grumpy old guy told us to get out or we’d have to pay an extra $5 each for taking up a seat. The place wasn’t even busy, which is no wonder.
- gritsGrits are loaded with butter and they don’t even taste good.
- pancakesonce they only gave me two pancakes but I ordered three
- pork chopOn one occasion, I only received two pancakes when I ordered three. Another time, the pork chop I ate was spoiled, which makes me question the freshness of their food sometimes.
- BLTBLT on bread so dry
- baconThey dont make very good bacon though. Very thin and crunchy.
- chocolate shakeThe chocolate shake isn't very good either. Just tastes like melted icecream.
- combo breakfastMUST order a WHOLE combo breakfast each
If you're craving classic diner fare with hearty portions, this place is definitely worth a try. Just be aware that a few experiences suggest occasional inconsistencies in freshness or preparation, so manage your expectations accordingly.
Service (6.9 out of 10)
mentioned by 89% of the guests
When it comes to service, this spot offers a bit of a mixed bag, with a score of 6.9 indicating its generally good, but customer satisfaction sitting at 65.3%, suggesting some room for improvement. Based on 170 customer remarks, with 111 positive and 52 negative, many patrons praise the friendly staff, amazing service, and speed, often highlighting the welcoming atmosphere and attentive servers. However, some experiences reveal a less pleasant side.
Concerns about the owners attitude, rude or unprofessional staff, and instances of feeling unwelcome or even being yelled at by management have been noted. These negative interactions, though fewer, can certainly leave a sour taste for some visitors.
Service
170
Reviews
65%
Satisfaction
52
negative
7
neutral
111
positive
Rating distribution
What people like
- Friendly, attentive staff
- Quick service
- Welcoming atmosphere
What people don't like
- Rude owner/staff
- Unprofessional communication
- Feeling unwelcome
Often praised
- serviceThe prices were good and reasonable. The staff provided friendly and quick service. The atmosphere, a 1950's diner, was a bit crowded, but I ate at the counter and it was fine.
- staffI popped into this restaurant for a quick bite after leaving Boba Guys with an appetite. The vibe is great, and the staff is awesome; you can tell they get along well. The food is exactly what you ask for – very simple and made to order.
- ServiceService is friendly and quick
- customer serviceunderstands the power of great customer service
- peopleThe people treat you well when you walk in
- sweetest staffold school diner with the sweetest staff
- waitMy experience at this spot was like finding a perfect, friendly neighborhood "greasy spoon" diner. The place is hopping for breakfast and brunch, but thankfully, the wait isn't long, usually around 5-10 minutes. I enjoyed the fun mugs and found the local stickers on the booths and counter interesting to look at.
- FASTit’s FAST!
- Mamayou must meet Mama
- Mia and the whole familyThe diner has the coziest, friendliest energy, complemented by a huge collection of cute coffee mugs from over the decades. Mia and the whole family are the best and always make everyone feel welcome and at home. I couldn't recommend it highly enough!
Frequently criticized
- serviceMy experience at this restaurant was just awful. My wife and I went in for a coffee and were more or less shouted at. We were told it wasn’t a coffee shop, and a grumpy old guy told us to get out or we’d have to pay an extra $5 each for taking up a seat.
- staffWhen I told the staff about it, I was told that on days they’re busy, they rush food out.
- customer servicegood customer service are basic expectations
- ownerThe cafe was half empty. We ordered coffee and French toast, but the owner was extremely rude. He almost shouted at us, saying, “Is that it?
- Asian male staffrudeness I experienced in this place by the Asian male staff
- communication styleInstead of calmly stating this policy, the owner insisted aggressively that we "also make money. " He lacks basic manners and has a poor communication style for a friendly family dining experience. I will never go back, and the food was mediocre at best.
- dudedude started yelling at me
- grumpy old guyMy wife and I went in for a coffee and were more or less shouted at. We were told it wasn’t a coffee shop, and a grumpy old guy told us to get out or we’d have to pay an extra $5 each for taking up a seat. The place wasn’t even busy, which is no wonder.
- hostile and arrogantyou don’t need to be hostile and arrogant
- hostile receptionthird where I got a hostile reception
If youre looking for quick, friendly service and a welcoming vibe, youll likely have a great experience here. Just be aware that a few customers have encountered less-than-stellar interactions with management or staff, so it might be a hit or miss on that front.
Ambience (8.1 out of 10)
mentioned by 64% of the guests
The ambience here truly shines, earning a good score of 8.1 and leaving a strong 85% of customers satisfied! Many guests absolutely adore the friendly vibes and nostalgic vibe that create a cute spot. People particularly enjoy the unique mugs and old school atmosphere, contributing to a charming and homey feel, as highlighted in 96 positive remarks.
However, it's not without its quirks, with 13 negative comments pointing out some challenges. Several guests found the space to be small and tight, making it not for large groups or comfortable for everyone, especially at the counter seats. A few even mentioned feeling unwelcomed, which can certainly impact the overall atmosphere.
Ambience
113
Reviews
85%
Satisfaction
13
negative
4
neutral
96
positive
Rating distribution
What people like
- Nostalgic, cozy vibe
- Unique coffee mugs
- Friendly atmosphere
What people don't like
- Small, tight space
- Not for groups
- Limited seating
Often praised
- atmosphereMy experience at this San Francisco breakfast diner was fantastic! The new owners are doing a great job of keeping the tradition alive, offering consistent food and a positive atmosphere. It's a cute spot with unique mugs for your coffee or tea.
- coffee cupsdonated coffee cups, so everyone has a different cup
- dinerBest diner in SF! Old school establishment
- AtmosphereAtmosphere:5
- cafeloveliest, reasonably priced, unpretentious cafe
- musicMy experience at this restaurant was marked by a super atmosphere and music, offering a typical dinner. Although there was a quick turnover with only 45 minutes allowed on-site, the service was fast and pleasant.
- neighborhood dinerMy experience at this spot was like finding a perfect, friendly neighborhood "greasy spoon" diner. The place is hopping for breakfast and brunch, but thankfully, the wait isn't long, usually around 5-10 minutes.
- old school dinerold school diner with the sweetest staff
- outdoor seatingthey even added enclosed outdoor seating
- placeThey are so nice. The place is really clean. Yeah, no more Eddie's.
Frequently criticized
- atmosphereThe place wasn’t even busy… No wonder.
- parkingSomewhat difficult to find parking
- ambienceambience screams we’re too cheap to maintain this place
- black livesThe dude started yelling at me simply because I asked if his cook was his cook. It felt like black lives don’t matter here, only your dollars. The service was appalling, and the overall atmosphere was hostile.
- counter seatsforce me to sit at the tiny seats at the counter
- feeling unwelcomedI felt unwelcomed
- large groupsNot for large groups!
- place spacesmall place space-wise
- spacethe space is small
- wheelchair accessibilitydamn, there's not many places you would be comfortable
If you're seeking a cozy, nostalgic diner experience with unique charm, this spot is definitely worth a visit. Just be prepared for a potentially tight space, as it might not be ideal for large gatherings or if you prefer ample room.
Value (5 out of 10)
mentioned by 35% of the guests
When it comes to value, this spot presents a bit of a mixed bag, with a score of 5 (average) and customer satisfaction at 41.4% (mixed). Many diners, in 24 positive remarks, found the food to be well priced and reasonably priced, often feeling it was worth it and won’t break the bank. It’s seen as an inexpensive option offering good value.
However, 30 negative opinions highlight significant concerns. Customers frequently encountered additional fees, minimum purchase requirements, and even double charge issues. Complaints about made up prices, sitting fee, and a fake receipt system suggest that the overall experience can feel expensive due to unexpected costs.
Value
58
Reviews
41%
Satisfaction
30
negative
4
neutral
24
positive
Rating distribution
What people like
- Food is well-priced
- Often reasonably priced
- Totally worth it
What people don't like
- Unexpected additional fees
- Minimum purchase rules
- Confusing receipt system
Often praised
- priceMy experience at Eddie's was wonderful! I found it to be the loveliest, reasonably priced, and unpretentious cafe in San Francisco. I am already looking forward to returning.
- pricedThe food is reasonably priced
- pricesGood, reasonable prices
- reasonably pricedand reasonably priced
- worth itTotally worth it
- PricesPrices are good.
- Reasonable pricesReasonable prices for the amazing food
- affordable pricingAffordable pricing is just the cherry on top
- billmy bill was less than $40 for 2 people
- businessFeels good to support this business 👍🏼 they really earn it.
Frequently criticized
- billWhen bill comes, you dont understand anything
- extra chargesMy experience at this restaurant was very disappointing. We were charged extra without any explanation, and when we inquired about it, the staff were unhelpful and didn’t offer any resolution. To make matters worse, the food was below average.
- minimum orderyelling about a $5 minimum order per person
- $5 chargeproceeded to add a $5 to our bill
- $5 feecharged their $5 fee even when the both of us ordered dishes
- Cash Discounta random "Cash Discount" of $3.40, which was added to the total, so it was not a discount, but a fee
- additional feesIt's definitely worth a visit! A helpful tip: pay cash if possible to save on additional fees.
- beverages charge5$ charge if you just decide to have beverages
- cheap and good eatsrecommended places for cheap and good eats
- double chargethey use bag double charge day old food
Navigating the value here can be tricky. While the food is often praised as reasonably priced, be prepared for potential hidden costs like additional fees or minimum purchase rules. Clarify everything upfront to ensure you get the value you expect, or you might end up paying more than you bargained for.
How are the prices at Eddie's?
You’re looking at roughly 19 per person – reported by 114 diners. That puts it in the $11–$20 category. For a Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests (87 out of 114) happily spend within this $11–$20 bracket, showing prices really cluster around this sweet spot.
Here’s a quick look at what guests spend per person, based on the latest 114 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing feels quite fair for a Restaurant, especially given the mid-range average. It seems like a solid choice for a good meal without breaking the bank.
Customer Reviews: what people think about Eddie's
Visit Type
- Tourist Experience
Service Type
- Dine-in
Meal Type
- Breakfast
9
Delicious Breakfast with Great Service
I stopped for breakfast yesterday while visiting my daughter in Hayes Valley. I was greeted with a warm smile and had engaging conversation with Ami while I enjoyed my breakfast at the counter. I had a delicious chicken apple sausage, eggs and hash brown.
It's a great spot!
- warm smile10
- engaging conversation9
- chicken apple sausage, eggs and hash brown10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Demanding Tip After Poor Service
My experience at this restaurant was marred by an unpleasant interaction during payment. While the food was brought by one waiter, another, who had not served us at all, aggressively demanded a tip. This was a very unwelcome and unprofessional experience.
- food6
- waiter2
- tip2
Price per Person
- $21–$30
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Breakfast
9
Delicious Breakfast and Fun Service!
My experience at this diner was distinctly delicious, especially the breakfast. The people who work here were fun and kind. I loved it and will definitely come back again.
- breakfast10
- people9
Visit Type
- Food Exploration
Group Type
- Family
Service Type
- Dine-in
10
Wonderful Family and Bacon!
My first experience at this restaurant was in 2013, and I've been talking about it ever since. The bacon is a personal favorite, and everything else we've tried has been wonderful. The family running the place is also wonderful.
- bacon10
- everything else9
- family10
Price per Person
- $21–$30
Visit Type
- Regular Visit
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
10
Best Breakfast in SF!
THIS IS THE PLACE! I came in here randomly one day and now I’m here 2-3 times a week. The owner, Amy, exudes hospitality and the breakfast is the best in SF.
I hope you love it as much as I do!
- hospitality10
- breakfast10
- best in SF10
What Eddie's offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
- Tourists
- College students
Payments
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Solo dining
- Breakfast
Amenities
- Gender-neutral restroom
- Restroom
Offerings
- Quick bite
- Coffee
Dining options
- Breakfast
- Brunch
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Pets
- Dogs allowed outside
Parking
- Usually somewhat difficult to find a space
- Free street parking
- Paid street parking
Atmosphere
- Historic
- Cozy
- Casual
FAQs
Is Eddie's Cafe accessible and what are the parking options?
Yes, Eddie’s offers wheelchair accessible entrance, seating, and restrooms for your convenience. For parking, you’ll find free and paid street parking options, though spaces can sometimes be a bit difficult to locate in the Alamo Square neighborhood.
What dining options and atmosphere can you expect at Eddie's Cafe, and are pets welcome?
At Eddie’s, you can enjoy breakfast, brunch, lunch, and dinner with table service in a cozy, casual, and historic setting. Quick bites and coffee are also available. For pet owners, dogs are allowed outside, making it a welcoming spot for you and your furry friend.
What kind of atmosphere can I expect at Eddie's?
Eddie’s offers a classic, old-school diner atmosphere, often described as cozy and friendly, complete with unique coffee mugs and a neighborhood feel.
How is the food and service at Eddie's generally rated?
The food at Eddie’s is generally well-regarded, particularly for breakfast items, while service can be a mixed experience, with many praising the staff’s friendliness but some noting occasional abruptness.
What is the overall standing of Eddie's based on customer feedback?
Eddie’s holds a good overall **Restaurant Score** of **7.3** and a **Customer Satisfaction** of **71.9%**. Its **Ambience** (8.1) and **Food** (7.7) are strong points, though **Service** (6.9) is good and **Value** (5) is considered average.