oChef » Popeyes Louisiana Kitchen – San Francisco » Popeyes Louisiana Kitchen – San Francisco – Reviews
Popeyes Louisiana Kitchen - Reviews
890 Geneva Ave, 94112 San Francisco
All reviews at a glance
183
Reviews
48.1%
Satisfaction
89
negative
6
neutral
88
positive
What people say about Popeyes Louisiana Kitchen
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Visit Type
Service Type
Meal Type
Group Type
Group Size
Wait Time
Price per Person
Noise Level
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Excellent Service, Better than SF Restaurants
My experience at this restaurant was excellent. I had to give it five stars because the staff were quick, and the overall experience was better than the majority of restaurants in San Francisco.
- staff10
- restaurants in San Francisco9
Price per Person
- $11–$20
Visit Type
- Delivery
Service Type
- Delivery
1
Extremely Sick After Eating Here
My experience was extremely negative. I got extremely sick after eating here. Some of the meat I could not eat because it was slimy or still pink.
I'm not sure if they're using old grease or undercooking the chicken. I ordered from the app, and by default, it gave me this one, so I guess I will no longer be ordering from the app for delivery. 🥴🙃
- chicken1
- meat1
- grease1
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Disappointing app redemption experience
I tried to redeem some points on my app and needed some help, but the cashier didn’t understand English very well. Additionally, the lady manager wasn’t very helpful or knowledgeable about using the company’s app. Consequently, I couldn’t redeem my points and left on an empty stomach.
- cashier2
- lady manager2
- company's app2
Visit Type
- Quick Meal
2
Inconsistent Staff, Avoid Morning/Afternoon
My experience at this restaurant was not good. The staff, particularly the women working in the morning and early afternoon, provided a horrible service. If you ask for fresh food, the lady supervisor would instruct them to quickly put already-sitting food into the grease and serve it to you, rather than making a fresh order.
However, the man supervisor who works in the evening ensures orders are correct. I've witnessed this discrepancy on multiple occasions and can clearly differentiate between the early and late staff. My recommendation is to visit the Popeyes in Daly City, across from the Shell gas station.
- order8
- fresh food2
- staff1
Price per Person
- $1–$10
Visit Type
- Regular Visit
Group Type
- Friends
Group Size
- Large Group
Service Type
- Takeout
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
Noise Level
- Moderate
10
Popeyes Chicken: A Community Unifier
Popeyes chicken is the shizznit! And this location on Mission and Geneva is the best. Back when I lived in Daly City, the Mission 14 bus was my main ride.
Everyone who got off at this stop would head straight inside to Popeyes. Half the bus emptied like class was about to be in session. They all came for the 2 piece and the price was ridiculously low, around $3.
I see now they have a $2. 29 two-piece special on Tuesdays, but back in 2011, it was $3 for a 2-piece every day. There was never a long wait either; those chicken clerks knew how to dish those drums and thighs out.
These neighborhoods on Mission are HOOD, seriously, it makes Tijuana seem civilized. But the Popeyes Chicken here on Geneva brought the community together. Black folks, Mexican folks, Salvadorian folks, Filipino folks – we were all family when we had that chicken in our hands.
I hope this location stands forever.
- Popeyes chicken10
- 2 piece9
- price10
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Moderate (16–30 min.)
6
Terrible Service, Great Food
My experience at the restaurant was mixed. The food was excellent, receiving a perfect score. However, the service was pesima (terrible).
The person in charge of giving orders had the order ready but refused to give it to me simply because I asked for it before they called my name. Despite waiting 25 minutes, and the order being ready and on the table, they wouldn't hand it over just because they didn't want to. This resulted in the order being delivered cold.
- food10
- service1
- waiting time2
- order cold3
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
6
Food Good, Service Lacking
My experience at this restaurant was mixed. While the food was excellent, with a score of 4 out of 5, the service was severely lacking due to being understaffed. This resulted in a significant wait for food.
I question if the establishment can afford to hire more staff to improve the customer experience.
- food8
- service2
- understaffed2
- wait for food2
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
9
Red Beans and Rice Delight
While I'm not typically a fast food fan, my experience at this restaurant was defined by their exceptional red beans and rice, accompanied by two biscuits. This dish is my absolute go-to. The food quality was outstanding, earning a perfect score.
- red beans and rice10
- biscuits9
- food10
Visit Type
- Quick Meal
Service Type
- Takeout
2
Cold Food and Bad Service
I visit this restaurant out of convenience, but this is the second time in a month that I've asked for fresh food and upon getting home, discovered it was literally cold. The customer service is bad. Sometimes, the chicken has been sitting out for so long that they still sell it instead of discarding it.
- fresh food2
- customer service2
- chicken2
Price per Person
- $21–$30
Visit Type
- Quick Meal
Meal Type
- Lunch
1
Abysmal Experience at Popeyes
My experience at this Popeyes was absolutely abysmal. The fact that you can even call this a restaurant is an assault to all restaurants everywhere. They completely messed up our order and clearly cannot read.
They have no understanding of how to put in and construct a basic order. Not only that, but the food is cold and they don’t have a working phone number. DO NOT EAT HERE.
- order1
- food1
- phone number1
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