oChef » Wawa – Orlando » Wawa – Orlando – Reviews
Wawa - Reviews
5810 Raleigh St, 32835 Orlando
All reviews at a glance
266
Reviews
30.1%
Satisfaction
172
negative
14
neutral
80
positive
What people say about Wawa
Filter Reviews
Visit Type
Group Type
Group Size
Service Type
Meal Type
Wait Time
Noise Level
Price per Person
1
Avoid this place!
My experience at this restaurant was extremely negative. I would avoid this location at all cost because they have a bad rating for a reason 💀💀.
- location1
- rating1
Visit Type
- Quick Meal
2
Mistake on my breaded strip order
My experience at the restaurant was disappointing due to an error with my order. I ordered 5 breaded strips, but I was only given 3. I'm unsure if this was an intentional mistake.
- breaded strips2
- order2
Price per Person
- $1–$10
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Lunch
2
Disappointing Almond Milk Policy and Service
I've been a regular at Wawa for years and usually have a good experience. However, my recent visit to this specific store was disappointing. I went to purchase coffee and, due to a dairy allergy, needed almond milk.
I noticed there was none available at the coffee station. When I inquired with the employee, Treasure, I was informed that they charge extra for almond milk and that's why it's not readily available. This is the first time I've encountered this policy; all other Wawas I've visited have almond milk accessible without an additional charge.
It's frustrating that a common alternative for allergies is now an upcharge, and I received a "nasty attitude" from Treasure when she explained this "new rule. " I will be returning to my usual Wawa, which offers better customer service and almond milk at no extra cost. I won't spend my money at a place with rude employees.
My advice to customers with food allergies is to go to a different Wawa; there's another one down the road that accommodates without extra charges.
- costumer service8
- almond milk2
- customer service1
- employees1
Visit Type
- Quick Meal
Wait Time
- Long (31+ min.)
2
Long Waits, Poor Service
My experience at this restaurant was defined by an extremely long wait time. I wouldn't recommend coming here unless you have at least 20 minutes to spare just standing in line. During rush hour, there was only one overworked cashier, and the line wrapped around the entire store.
The management seemed indifferent to the situation. Even when they did call a second cashier, they acted as if it was a great burden.
- waiting time1
- cashier1
- management1
Visit Type
- Quick Meal
Group Size
- Solo
Service Type
- Takeout
Meal Type
- Dinner
Noise Level
- Moderate
2
Terrible Overnight Wawa Experience
My first bad customer service experience at a Wawa in Florida occurred around 1 AM. The cashier assisted a woman with an item from behind the counter but then directed her to use self-checkout for the rest of her items. When I got in line, assuming the cashier was free, I was met with a miserable attitude.
Initially, I felt I might be inconveniencing her, but then I remembered seeing her on her phone, typing away, while assisting the previous customer. Upon leaving, I observed another man get in line and be completely ignored. Even as I was well outside the building, the cashier was still typing and ignoring him, with AirPods clearly visible.
While I understand it's an overnight shift, there were absolutely no pleasantries. I travel all over Florida overnight and have never had a bad experience with a Wawa. I completely understand why this location is under 3 stars, with security at the door, locked entrances, and a miserable cashier.
- cashier1
- phone usage2
- ignored1
Price per Person
- $1–$10
Visit Type
- Quick Meal
Group Size
- Solo
Wait Time
- Immediate (0–5 min.)
8
Hidden Mute Button at Wawa Gas Pumps
My experience at Wawa involved a helpful discovery regarding their digital gas pumps. I found a hidden Mute button on the LCD screen's right column, second from the top. This button effectively mutes the advertisement audio, which is a great way to retain sanity while refueling.
It's important to note that this mute function only applies to the gas pump ads and does not affect in-store music. I stumbled upon this by accident out of frustration with the annoying ads and am glad to share this tip.
- Mute button9
- advertisement audio2
Visit Type
- Quick Meal
Service Type
- Takeout
Wait Time
- Long (31+ min.)
3
Long Wait Time at This Location
I placed an order through the app and experienced a significant delay, waiting over 30 minutes past the designated pick-up time. I've never encountered this issue at other locations.
- other locations7
- waiting time2
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Uncomfortable Experience with Staff
My experience at this restaurant was quite unsettling. While I was in the store, the person in charge of smoothies snapped a picture of me. They then proceeded to put their phone down when I turned around.
This made me feel very uncomfortable and observed.
- smoothies5
- person in charge2
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
9
Divine Chicken Sandwich Bliss!
After a complicated day, I was searching for a healthy meal and decided to try this place. Although I was initially unsure, the delicious smell drew me in, and I ordered the chicken sandwich. It looked amazing in the photo, but the divine flavor in every bite was even better.
This is truly what a sandwich is all about. I thoroughly enjoyed eating it, and the artist behind this cute and tasty sandwich is Marika. Lady, your hand creates blessings for the palate.
God bless you!
- chicken sandwich10
- flavor10
- Marika10
Visit Type
- Quick Meal
Service Type
- Takeout
2
Management Needs Training - Money Accusation
My experience was quite frustrating. I came to get gas and coffee and paid with a bill that, while a bit dirty, was legitimate. However, the staff accused my money of being fake and invalid, claiming it felt "funky.
" They demonstrated a lack of knowledge in analyzing currency and lacked proper tools. I then drove to the bank, where my money was accepted, validated, and exchanged without issue. Upon returning, I was able to purchase gas.
It was a bewildering experience.
- bank9
- gas7
- cofee7
- management2
- money2
1–10 of 72