Highlights
- Great beer selection
oChef » Village – San Francisco
Village - San Francisco
Photo from Village
Village at a glance
San Francisco Japantown
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 43 of the guests
#1943 out of 2403 places to eat in San Francisco
#77 Pizzeria out of 115 in San Francisco
Good
6.6 out of 10
Food
Service
Ambience
Value
439
Reviews
65.8%
Satisfaction
Often praised
- Quality pizza
- Pleasant atmosphere
- Fast delivery
Frequently criticized
- Inconsistent service
- Pricing issues
- Cleanliness concerns
The restaurant Village is a popular Pizzeria located in San Francisco’s vibrant Japantown, known for its great beer selection. When you visit Village Pizzeria, you’ll find a cozy and casual atmosphere perfect for enjoying a delicious meal.
It’s an ideal spot for a quick bite or a relaxed dinner.
Overview: Introducting Village
Village offers a notable focus on its culinary offerings, with many appreciating the quality of its pizza and the distinctive crust. The overall ambiance also contributes positively to the dining experience, providing a comfortable setting for guests.
It seems to be a place where the food often leaves a good impression. However, some aspects could use attention.
The service experience has been inconsistent for some, with concerns raised about staff interactions and customer service. Additionally, the perceived price point has led to discussions about its overall value, suggesting room for improvement in these areas.
Good
6.6
out of 10
439
Reviews
65.8%
Satisfaction
128
negative
22
neutral
289
positive
Looking at the bigger picture, Village holds an overall Restaurant Score of 6.6, placing it in the average category. Customer feedback, gathered from 439 comments, shows a Customer Satisfaction of 65.8%, indicating a mixed reception.
The culinary offerings stand out, with Food scoring a solid (7.5), suggesting that many find the dishes quite enjoyable. The Ambience also contributes positively, earning an average (6.8).
However, the experience isn’t uniformly strong across all areas. Service received a score of (4.6), suggesting it’s an area that could benefit from more attention, as reflected in 128 negative remarks compared to 289 positive ones.
Similarly, Value scored (5.1), indicating that some patrons feel the pricing doesn’t always align with their expectations. This balance of strengths and areas for growth is typical for many establishments.
What people like
- Quality pizza dishes
- Pleasant dining atmosphere
- Prompt delivery service
What people don't like
- Inconsistent staff service
- Questionable pricing practices
- Cleanliness concerns
With a Recommendation Score of 6.8, Village presents itself as a decent option, particularly if you’re seeking reliable pizza and a generally pleasant ambiance. It might be worth a visit for a casual meal, especially if your priority is the food itself rather than a flawless overall experience.
However, be mindful that service can be a mixed bag, and some find the price a bit steep for what’s offered. If these aspects are critical for your dining enjoyment, you might want to manage expectations.
For a straightforward meal focusing on the main dishes, it could certainly fit the bill.
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Verdict: Our expert take on Village
Food (7.5 out of 10)
mentioned by 93% of the guests
When it comes to the food here, you're generally in for a treat! The food scores a solid 7.5, with customer satisfaction sitting at a good 77.4%. Based on 266 opinions, with 206 positive remarks, many rave about the delicious pizza, especially the thin crispy New York style crust, tasty red sauce, and generous calzones.
However, not every bite is perfect, as 47 negative comments indicate. Some experiences mentioned issues with burnt or dry crust, a lack of flavor, or food being cold and undercooked. While these are fewer, they suggest occasional inconsistencies in execution.
Food
266
Reviews
77%
Satisfaction
47
negative
13
neutral
206
positive
Rating distribution
What people like
- Amazing pizza
- Crispy NY crust
- Delicious calzones
What people don't like
- Burnt/dry crust
- Lack of flavor
- Cold/undercooked food
Often praised
- pizzaMy experience at this restaurant was overwhelmingly positive, especially considering the surprisingly cheap prices. I enjoyed really great pizza, getting two slices for just $12. The chef was incredibly nice and even provided plates when he noticed we were sitting inside.
- foodMy experience at this pizzeria was positive, particularly regarding the food. I saw many people saying it's a nice place with amazing food, but then they gave 3 stars or less. I wonder what people expect from a pizzeria – pizza and a massage for dessert?
- crustThe sauce was super tasty and the slices were a decent size. I particularly enjoyed the Sicilian style pizza, which had a fluffy crispy crust and was super good. If you're near the Regency for a show, I recommend stopping by and getting a slice.
- sauceThe sauce, cheese, vegetables were fine
- slicesMy experience at this restaurant was excellent. The slices are made to order, which is a refreshing change from being kept under a heat lamp. The lady at the counter provided nice service, and there was a good amount of seating available.
- cheeseThe cheese game had some pull and tasted like a blend
- thin crustI ordered a 16” pepperoni and mushroom pizza and a large salad through Grubhub. My experience with the pizza was that it's a solid thin crust option and definitely a 4-star joint compared to other NY style pizzas in SF. The crust is chewy and they use the smaller pepperonis that curl and crisp up.
- Greek pizzaThe Greek pizza. It was very good
- breadThe bread also was cooked enough so it would not flop
- calzonesbest calzones I've ever had
Frequently criticized
- pizzaMy experience at this restaurant was pretty much decent. I sometimes feel the pizza is a bit overcooked, but that has happened only once. If you're looking for something new, I'd recommend trying here.
- cheeseThis meant the legs, which should dig into the pizza to distribute weight, were instead buried under the cheese. By the time the pizza arrived, pulling out these tables ripped off patches of cheese. It's a simple fix: place the tables correctly, with the flat part supporting the box lid, not the cheese.
- crustThe crust was good when it was hot but once it started to get cold, it was tough and chewy
- meatthe meat was quite dry
- slicesThese disheveled slices still were very good
- Homemade meatballmy first impression on the "Homemade meatball" is DRY
- brown sausageThe brown sausage was flat, dry, and SALTY
- burned on the bottommines was hard and burned on the bottom
- caprese saladThe tomatoes in the caprese were horribly cut
- chicken wingsWE ORDERED THE CHICKEN WINGS BIT NOT TOO GOOD
If youre craving classic New York-style pizza or a hearty calzone, this spot is definitely worth a visit. Just be mindful that some dishes might occasionally miss the mark on consistency, but overall, its a solid choice.
Service (4.6 out of 10)
mentioned by 53% of the guests
Looking at the 40 positive remarks, many customers rave about the fast service and genuinely friendly staff, often highlighting great hospitality and quick delivery. Specific mentions praise helpful waitstaff and efficient kitchen teams, making for a pleasant experience. However, with 60 negative comments out of 101 total, service can be a real challenge.
There are frequent complaints about rude staff, long waiting times, and frustrating order issues, including cancellations. This results in an average score of 4.6, but a concerningly poor customer satisfaction of just 39.6%, indicating significant room for improvement.
Service
101
Reviews
39%
Satisfaction
60
negative
1
neutral
40
positive
Rating distribution
What people like
- Fast, friendly service
- Great hospitality
- Prompt delivery
What people don't like
- Rude, unhelpful staff
- Long waiting times
- Order cancellation issues
Often praised
- serviceIt's not a Michelin-starred restaurant, but the pizza is very good and they have good beer promotions. The place is very comfortable with good service and good prices.
- customer servicethe customer service the pizza the wings were on point
- staffMy late-night pizza craving led me to this place, and it was the place to be. I had a wonderful experience with the amazing staff. I simply love it!
- deliveryWOW, the pizza was great! Fast delivery and everyone was kind. Must try!
- wait timewait time was not bad at all
- waitressThe waitress was very kind
- Delivery serviceDelivery service was also fast
- VilmaVilma was nice and friendly
- chefChef was really nice
- deliver pretty fastthey deliver pretty fast
Frequently criticized
- servicehorrible service! I mean if you like to have bad service with an attitude
- staffMy experience at this restaurant was deeply concerning due to a severe lack of transparency regarding ingredients. When I inquired about gluten-free crust options, the staff's response was unhelpful and evasive. They stated, "We don't know, we're not a gluten-free restaurant.
- customer serviceDO NOT ORDER FROM THIS PLACE! The food is awesome but the lady is very rude, won't let you finish a sentence, and has horrible customer service. As much as I love the food, I will go out of my way to order from somewhere else.
- deliveryVillage Pizzeria needs to know how Door Dash is making them look
- ownerWe called and were told that the order will be cancelled since they felt we showed them attitude by asking about our order. The staff is rude, but the owner Mervin takes the cake. I really feel sorry for them that they don't realize that in today's day and age they can not afford to screw over the customers.
- waiting timehave waited for an hour already
- Door Dashthis is more a criticism of Door Dash and Village Pizzeria needs to know how Door Dash is making them look
- Door Dash driverthe strange UFC/ WWE submission hold the Door Dash driver decided to put on these poor innocent and defenseless New York Style slices
- attitudeThe staff and the owner, Mervin, were the RUDEST I have ever encountered. Upon politely enquiring about a delayed order, we were told to not show attitude and were offered to cancel. Despite explaining that I was hungry (and 31 weeks pregnant) and had already waited an hour, they proceeded to cancel the order after a 1 hour and 10-minute wait.
- checkwait really long for the check
If youre lucky, you might get fast, friendly service, but be prepared for potential rudeness, long waits, or order mix-ups. Its a bit of a gamble, so weigh your options carefully before you decide to visit.
Ambience (6.8 out of 10)
mentioned by 29% of the guests
When it comes to the vibe, this spot generally hits the mark! With a good score of 6.8, the ambience is often described as a hidden jewel with nice decor and historical San Francisco pictures, making it a great spot for catching up with friends. Customers seem to agree, with a good 73.3% satisfaction rate, based on 33 positive remarks out of 45 total.
However, its not all sunshine and roses. A few guests found the atmosphere uncomfortable due to employees staring, and there were concerning reports of roaches and an unclean bathroom. These 8 negative comments suggest theres definitely room for improvement in certain areas of the establishment's environment.
Ambience
45
Reviews
73%
Satisfaction
8
negative
4
neutral
33
positive
Rating distribution
What people like
- Cozy, historic atmosphere
- Clean, family-friendly
- Easy parking
What people don't like
- Uncomfortable employee staring
- Roaches reported inside
- Unclean bathroom
Often praised
- atmosphereThe atmosphere feels like you are eating at a spot
- placeWonderful place
- environmentcozy and nice environment :)
- ambiancewe enjoyed the ambiance
- barstool seating or any tableBarstool seating or choose any table to eat at.
- bathroomsclean bathrooms
- catching up with friendsgreat place for catching up with friends on the down low
- clean seat-down establishmentMy experience at this pizzeria on Van Ness was that it's a clean seat-down establishment, large enough to accommodate groups. They offer a big selection of pizzas by the slice and by the pie, as well as pastas.
- counter top barGreat little counter top bar to eat at
- decorNice decor, with some San Francisco history.
Frequently criticized
- atmosphereAtmosphere:2
- bathroomThe bathroom was a hot mess
- employees staringtwo of the employees were staring right at us and it was extremely awkward
- homeless individuala homeless dude was outside laying down smoking heroin
- placeAbsolutely horrible place to order from
- restaurant establishmentVery poorly managed restaurant establishment
- roachesI saw roaches!!
- uncomfortableIt made me and my friends feel uncomfortable
If youre looking for a cozy spot with a touch of old San Francisco charm, youll likely enjoy the atmosphere here. Just be aware that some experiences mention discomfort or cleanliness issues, so it might be a bit of a gamble depending on your visit.
Value (5.1 out of 10)
mentioned by 18% of the guests
When it comes to value, some diners found bright spots, praising the reasonable price and good value for what they received, especially noting surprisingly cheap prices and appealing beer promotions. With 10 positive remarks out of 27 total comments, theres certainly appreciation for affordability here. However, the overall sentiment leans towards caution, with 13 negative comments highlighting concerns about items being "overpriced" or "pricy, " and even mentions of "hidden fees.
" This contributes to a rather low customer satisfaction of just 37%, and an average score of 5.1, suggesting that while some find deals, many feel the cost doesnt quite match up.
Value
27
Reviews
37%
Satisfaction
13
negative
4
neutral
10
positive
Rating distribution
What people like
- Good value
- Reasonable prices
- Beer promotions
What people don't like
- Overpriced items
- Hidden fees
- High prices
Often praised
- pricethe price is about a fifth
- pricesMy experience at this restaurant was overwhelmingly positive, especially considering the surprisingly cheap prices. I enjoyed really great pizza, getting two slices for just $12.
- beer promotionsIt's not a Michelin-starred restaurant, but the pizza is very good and they have good beer promotions. The place is very comfortable with good service and good prices.
- good valueA good value
- local small businessesLove 💞 supporting local small businesses!!
- reasonable priceslices at a reasonable price
- valueand the value
Frequently criticized
- pricesolo por 6 piezas de pizzas y 12 de Búfalos wind $85 pero pésima pizza
- frozen lasagnaAlmost $20 bucks for a frozen lasagna
- full sizea full size gets a bit pricy
- hidden feefailed to inform us that they charge a 12$!!!!!!!!!! Fee for this!
- menuthe written menu lists them by inches
- online ordering pricethe online ordering price is over 15% higher than the menu price
- overpricedabsolutely overpriced for what you get
- pricesthe prices don't match their menu
- receiptthe receipt said large pizza...and the price was only $37
- worth stopping atit’s not worth stopping at
If youre on the hunt for specific deals like beer promotions, you might find some good value here. However, be wary of potentially overpriced items and check for any hidden fees to avoid disappointment. Its a mixed bag, so go in with your eyes open.
How are the prices at Village?
On average, you’ll spend around 21 per person – from 43 guests. That puts this Pizzeria in the $21–$30 category. For a Pizzeria, that’s comfortably mid-range, maybe a touch above.
Looking at the spread, most diners keep it in the 11 – 30 $ sweet spot, but there are a few who opt for a more premium experience, stretching up to $91–$100.
Here’s a quick look at what guests spend per person, based on the latest 43 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
For a Pizzeria in San Francisco, we think the pricing feels pretty fair. Youre getting a good mid-range option that wont break the bank, but also allows for a slightly more indulgent meal if you choose.
Customer Reviews: what people think about Village
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
8
Enjoyable Saturday Night Dinner
My experience at the restaurant was quite enjoyable. The food was pretty good, and our waitress was very kind. We were surprised by how quiet it was for a Saturday night, but we really enjoyed the ambiance.
- food8
- waitress9
- quiet7
Visit Type
- Regular Visit
Service Type
- Dine-in
9
Reliable Pizza Spot with Great Sauce
This is one of my go-to pizza places in SF. I usually get the thin crust style pizza. I think the sauce is what makes the pizza, and I really like their sauce.
- pizza8
- thin crust pizza7
- sauce9
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Delicious Pesto Chicken and Sicilian Slice
My experience at the restaurant was great! I tried the pesto chicken, which was nice and wet, served piping hot. They make their slices fresh, which is a big plus.
I also enjoyed the meat lovers pizza, especially as a Sicilian slice. The bread was beautiful and soft with a crisp base.
- pesto chicken8
- slices8
- meat lovers8
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
9
Delicious food and helpful service!
We ate very well and the man from the kitchen helped us choose a good meal. Highly recommended.
- food9
- kitchen staff9
Price per Person
- $21–$30
Visit Type
- Delivery
Service Type
- Delivery
Meal Type
- Dinner
7
Delicious Pizza, Confusing Pricing
My experience ordering pizza delivery from this restaurant was a mixed bag. While the pizza itself was delicious, with a crust I loved, crispy vegetables, and perfectly spiced meats, there were significant issues with pricing and clarity. The prices on their website and even the menu received with the pizza did not match.
Furthermore, the menu listed pizzas by inches, but the order was for a whole Sicilian crust Village Special, which arrived as a 'large pizza' for $37 instead of the $49 listed online. This meant I ended up paying the price of a 16" pizza. A minor point, but for hotel deliveries, napkins should be included.
An update: I did end up paying the higher price after all. The pizza remains good, but I suspect it's better to dine in person.
- pizza9
- crust9
- vegetables8
- prices3
- menu3
- receipt3
What Village offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
Children
- Kids' menu
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Bar onsite
Offerings
- Late-night food
- Quick bite
- Wine
- Coffee
- Beer
- Small plates
- Vegetarian options
- Alcohol
Dining options
- Catering
- Table service
- Dessert
- Dinner
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Parking
- Free street parking
- Paid street parking
Atmosphere
- Cozy
- Casual
FAQs
What dining options are available at Village Pizzeria?
At Village Pizzeria, you can enjoy a meal for lunch or dinner, and they also offer dessert. If you’re planning an event, catering services are available, and you can reserve a table for your convenience.
Does Village Pizzeria offer options for specific dietary needs or preferences?
Yes, Village Pizzeria provides vegetarian options, ensuring there’s something delicious for everyone. You’ll also find a great selection of beverages, including wine, beer, and coffee, alongside their late-night food and quick bite offerings.
What is the overall rating for Village, and what are its strongest and weakest areas?
Village has an overall Restaurant Score of 6.6. Its Food is highly regarded (7.5), and Ambience is generally pleasant (6.8). However, Service (4.6) and Value (5.1) are areas where it receives lower marks.
Is Village known for good pizza?
Yes, many patrons praise Village for its pizza, often highlighting the quality of the crust and the variety of options available, including calzones.
What are common complaints about Village's service or pricing?
Some customers have reported issues with service, citing experiences with rude staff or long waiting time. Concerns about price and perceived overpriced items, including hidden fees, are also mentioned.