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oChef » Union Square – San Francisco
Union Square - San Francisco
Photo from Union Square
Union Square at a glance
San Francisco Union Square
- 🍕 Pizzeria
$$
Price per Person $21–$30
mentioned by 119 of the guests
#550 out of 2403 places to eat in San Francisco
#14 Pizzeria out of 115 in San Francisco
Excellent
8.1 out of 10
Food
Service
Ambience
Value
582
Reviews
81.3%
Satisfaction
Often praised
- Pizza quality
- Great service
- Good atmosphere
Frequently criticized
- High prices
- Poor value
- QR menu
The restaurant Union Square Pizza & Kitchen is a casual pizzeria located in the vibrant Union Square neighborhood of San Francisco. You can count on this spot for a quick bite or even late-night food, making it a convenient choice for any time hunger strikes.
Whether you’re looking for a relaxed dine-in experience, a quick takeout, or convenient delivery, this place has you covered with its diverse offerings and welcoming atmosphere.
Overview: Introducting Union Square
Union Square consistently delivers on its promise of quality, with many guests praising the exceptional food, particularly the pizza’s well-crafted crust and fresh ingredients. The service also stands out, often described as welcoming and genuinely passionate.
However, some patrons find the overall value to be a significant point of contention. While the atmosphere is generally pleasant, the focus remains firmly on the culinary experience and the friendly interactions.
It’s a place where the dedication to good food and attentive staff shines through, creating a memorable visit for those who appreciate these core elements.
Excellent
8.1
out of 10
582
Reviews
81.3%
Satisfaction
79
negative
30
neutral
473
positive
Union Square earns a solid overall score of 8.1, reflecting a generally positive dining experience. This is further supported by a strong 81.3% customer satisfaction rate, indicating that most patrons leave content.
With 473 positive remarks against 79 negative ones out of 582 total opinions, the feedback leans heavily towards favorable. Diving deeper, the Food (8.3) and Service (8.5) are clear standouts, consistently receiving high marks for quality and attentiveness.
The Ambience (8.2) also contributes positively to the experience, offering a pleasant setting. However, the Value (3.8) presents a notable challenge, with many finding the pricing to be a significant drawback.
What people like
- Excellent pizza quality
- Welcoming, attentive service
- Comfortable atmosphere
What people don't like
- High pricing
- Poor perceived value
- QR code menu
Union Square offers a compelling experience, particularly if you prioritize quality pizza and attentive service. With a strong recommendation score of 8.2, it’s clear many find it a worthwhile visit.
You can expect a pleasant atmosphere and genuinely friendly interactions with the staff. However, be prepared for the pricing, as value is a consistent concern for some patrons.
If you’re seeking a top-tier pizza experience and don’t mind paying a premium, Union Square is certainly worth considering. Otherwise, you might find the cost a bit steep.
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Verdict: Our expert take on Union Square
Food (8.3 out of 10)
mentioned by 99% of the guests
When it comes to the food here, youre in for a treat! With a solid score of 8.3 and customer satisfaction at a strong 83.9%, its clear that most diners are raving. Out of 341 total comments, a whopping 286 were positive, frequently praising the delicious pizza, fresh ingredients, crispy crust, and variety of options.
However, not every bite is perfect. A smaller number of 38 negative remarks mentioned occasional burnt pizza, small slices, or being overpriced for the portion. Some also noted a lack of flavor in certain items, suggesting a bit of inconsistency.
Food
341
Reviews
83%
Satisfaction
38
negative
17
neutral
286
positive
Rating distribution
What people like
- Delicious, fresh pizza
- Crispy, flavorful crust
- High-quality ingredients
What people don't like
- Burnt or cold pizza
- Small, overpriced slices
- Inconsistent food quality
Often praised
- pizzaI got some slices for takeout and the experience was super quick! The pizza was great – priced at $7 a slice, it wasn't too greasy, and both the sauce and crust were really good. The staff member was super nice and mentioned it would take 10-15 minutes for a whole pie, but my ready slices were heated up in just a few minutes.
- foodI got the margarita pesto and it was exceptional. The vegetables were fresh, the crust was amazing, and it tasted delicious.
- crustI got some slices for takeout and the experience was super quick! The pizza was great – priced at $7 a slice, it wasn't too greasy, and both the sauce and crust were really good. The staff member was super nice and mentioned it would take 10-15 minutes for a whole pie, but my ready slices were heated up in just a few minutes.
- pizzasThe pizzas, service, and atmosphere were all excellent. I would happily declare that they serve the best pizzas in North America, and perhaps even the world!
- toppingsEven though I'm lactose intolerant, that cheese was so worth it 😆. They only offer medium-sized pizzas, but they have all the toppings. The price is definitely worth the product.
- pepperoni pizzaThe owner was very friendly, and the pizza was delicious! I particularly enjoyed the pepperoni and cheese pizzas. I also tried the hot honey and basil pepperoni slice, which was recommended by the owner, and it was tasty.
- sauceThe crust was perfectly charred with a crisp edge, and the dough had a delightful chewy texture. The sauce was fresh and tangy, complemented by creamy mozzarella that melted beautifully. Each bite offered a perfect balance of flavors, clearly justifying the multiple awards Union's has earned for their pies.
- FoodFood:5
- fresh ingredientsMy experience at this pizza by slice joint was terrific! The pizza was just like NYC pizza slices, fresh out of the oven with fresh ingredients. The perfect sloppiness: firm ratio made it unbeatable.
- ingredientsI had the best pizza I have ever had. The ingredients are fresh and they are not stingy with the toppings. The owner was so friendly and welcoming.
Frequently criticized
- pizzaThe pizza in this place is totally overpriced and not tasty at all.
- foodexperience with the food
- Pesto Pizzathis Pesto Pizza wasn't even good
- bottled watergot the more expensive "premium" water
- burnt pizzasold me a burnt pizza
- ceasar saladMy ceasar salad was lettuce and a small amount of very hard croutons, no parmesan cheese
- cheese pizzacheese pizza had little bits pepperoni hidden in on it
- drinkuna bebida 35$
- drinksShe failed to give our drinks
- extra cheeseThis is what you call extra cheese? Word?
If you're craving excellent pizza with fresh ingredients and a fantastic crust, this spot is definitely worth a visit. Just be aware that a few experiences mention small portions or occasional inconsistencies, so manage expectations for every single dish.
Service (8.5 out of 10)
mentioned by 76% of the guests
When it comes to service, this spot truly shines! With a solid score of 8.5 and a customer satisfaction rate of 88.2%, its clear guests are generally thrilled. Many of the 120 positive comments highlight the incredibly friendly staff, great service, and how accommodating the team is, often noting theres no wait.
However, it's not entirely without its hiccups. A smaller number of 13 comments mentioned issues like waiting times, a less-than-ideal attitude out front, and some frustration about not being able to call and order. While these are few among the 136 total remarks, they point to areas for potential refinement.
Service
136
Reviews
88%
Satisfaction
13
negative
3
neutral
120
positive
Rating distribution
What people like
- Friendly, attentive staff
- Great customer service
- Quick, efficient service
What people don't like
- Long waiting times
- Poor staff attitude
- No phone orders
Often praised
- serviceI had the fresh and great tasting pizza, specifically the Pepperoni Pizza. The staff were very welcoming and nice, contributing to the good vibes and overall wonderful service. I highly recommend this place for both the food and the wonderful service!
- staffThe staff were friendly, attentive, and genuinely passionate about their craft.
- ownerMy experience at the restaurant was wonderful. The owner was very friendly, and the pizza was delicious! I particularly enjoyed the pepperoni and cheese pizzas.
- ServiceService:5
- customer serviceExemplary customer service! These guys came through in the clutch
- peopleThe kindness, honesty, hospitality, food, and people are great!
- chefThe chef was very nice and checked on us personally.
- great serviceMike and his team offer a great service
- guy at the counterthe guy at the counter was really nice and hospitable
- hospitalityThe kindness, honesty, hospitality, food, and people are great!
Frequently criticized
- servicecashier stacks pizza on top of each other
- waiting timesaid 20 minutes until they’d have any pizzas ready
- Recommendation for vegetariansWould not recommend
- attitude out frontAttitude out front needs adjustment
- call and orderdidn't like that you couldn't call and order
- waitwe had waited a while
- walk in groupsturned away at least a dozen walk in groups
If youre looking for a place where the staff genuinely cares and provides a great experience, this spot is definitely worth a visit. While a few minor issues like waiting times pop up, the overwhelming positive feedback suggests youll likely leave with a smile.
Ambience (8.2 out of 10)
mentioned by 44% of the guests
It looks like the ambience here is a real winner, scoring a solid 8.2 and leaving 84.5% of customers feeling good about their experience. With 60 positive remarks out of 71 total, guests frequently praise the warm, inviting atmosphere, convenient location, and overall cleanliness, often highlighting it as a cozy spot with good vibes and even a fun photo-op. While overwhelmingly positive, a small handful of the 71 opinions mentioned minor points for improvement.
A few folks weren't thrilled about having to use a QR code to view the menu, and some felt the decoration could use a little more flair, noting a slightly sparse atmosphere in a couple of instances.
Ambience
71
Reviews
84%
Satisfaction
5
negative
6
neutral
60
positive
Rating distribution
What people like
- Inviting atmosphere
- Great location
- Spotless cleanliness
What people don't like
- QR menu only
- Sparse decoration
Often praised
- atmosphereThe atmosphere is great for both a casual meal with friends or a more intimate dining experience
- AtmosphereAtmosphere:5
- locationin a convenient location
- noise levelIt was quiet and easy to have a conversation
- restaurantDefinitely a gem of a restaurant.
- spotFound this amazing spot
- vibesall around good vibes
- Kid-friendlinessThey didn’t seem bothered by the noise our kids were making
- activities and shops aroundsuper convenient with plenty of activities and shops around
- ambienceit was a cozy ambience
Frequently criticized
- atmosphereexperience with the atmosphere
- QR code scanI didn’t like that you must scan a QR code scan to see the full menu
- decorationlack a bit more decoration
If youre looking for a place with a great vibe, a convenient spot, and a clean, cozy feel, this restaurants ambience is definitely a highlight. While a QR code menu and minimal decor might be minor quibbles for some, the overall welcoming atmosphere makes it well worth a visit.
Value (3.8 out of 10)
mentioned by 20% of the guests
When it comes to value, a few customers found some bright spots, noting that the cost and price were nominal for the area, especially with a group discount or the 2 slice lunch combo. Out of 34 total opinions, 7 positive remarks suggest that some felt the price was worth the product, even for a quick slice in a city like SF. However, the overall sentiment leans heavily towards disappointment, with a low score of 3.8 and customer satisfaction at a mere 20.6%.
A significant 23 out of 34 comments describe the experience as pricey, expensive, and overpriced, often questioning the overall value proposition. Many felt the portions were too small for the cost, making it not worth it.
Value
34
Reviews
20%
Satisfaction
23
negative
4
neutral
7
positive
Rating distribution
What people like
- Nominal cost for area
- Group discount offered
- Fair lunch combo
What people don't like
- Generally overpriced
- Small portions for price
- Poor value proposition
Often praised
- priceThe price is worth the product.
- 2 slice lunch combo2 slice lunch combo pretty fair for SF prices
- costCost wise was nominal for Union Square area
- group discountAlso gave us a nice group discount
- price per personPrice per person:$1–10
- slice priceI got some slices for takeout and the experience was super quick! The pizza was great – priced at $7 a slice, it wasn't too greasy, and both the sauce and crust were really good. The staff member was super nice and mentioned it would take 10-15 minutes for a whole pie, but my ready slices were heated up in just a few minutes.
Frequently criticized
- priceit was pricey. Nearly $30 for a (medium sized?) cheese pizza and a single can of soda. Seems excessive.
- value50. I felt it was not a good value for the quality of the pizza. However, the people were nice.
- PriceI payed $40 for a single normal sized Pizza. That's insane.
- coffeethe coffee also USD 6
- cost3x the cost
- discounthay un descuento del 10% que ni te lo mencionan
- excellent pizza pricesStop charging excellent pizza prices for mediocre pizza
- expensiveMy experience at the restaurant was mixed. The pizza tasted very good, but it was relatively expensive. I paid USD 8 for a single slice, and the coffee was also USD 6.
- price-to-proportion sizeone of the worst price-to-proportion sizes I've ever had
- priceswhat I consider to be high prices
If you're looking for a budget-friendly meal, this might not be your best bet, as many find it quite expensive for what you get. While some deals exist, be prepared for potentially high prices, especially for individual slices or whole pies.
How are the prices at Union Square?
You’re looking at roughly 25 per person – reported by 119 diners. That puts it in the $21–$30 category. For a Pizzeria, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average is 25, a good chunk of guests actually spend in the $11–$20 range, showing there are plenty of wallet-friendly options too!
Here’s a quick look at what guests spend per person, based on the latest 119 reviews.
How this Pizzeria’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing here feels pretty fair for a Pizzeria, especially considering it’s San Francisco. You get good value for a mid-range experience.
Customer Reviews: what people think about Union Square
Visit Type
- Food Exploration
Service Type
- Dine-in
2
Tiny Slices, Big Price Tag
I'm giving this place two stars primarily because the staff member at the counter was solid. However, the price-to-proportion size was arguably one of the worst I've ever encountered. These are definitely not "NY size slices"; they are tiny.
While I understand that San Francisco real estate prices might necessitate a certain price point, the quality was comparable to DiGiorno, yet three times the cost.
- staff member8
- price-to-proportion size2
- slices2
- quality3
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
6
Good Pizza, High Price
My experience at this restaurant involved trying their pizza, which tasted good. However, the price was quite high, with a medium-sized cheese pizza and a single can of soda costing nearly $30. I felt this was excessive and should have been around $18 or $20 for the pie.
On the positive side, the service was quick and friendly.
- pizza7
- service8
- price2
Price per Person
- $41–$50
Visit Type
- Tourist Experience
Service Type
- Dine-in
Meal Type
- Lunch
2
Overpriced and Poor Service
My experience at this restaurant was a complete rip-off. I found a small, mediocre pizza and a drink for $35, which I felt was highway robbery. For tourists staying in nearby hotels, there are definitely better options around.
They don't even mention the 10% discount available at the door. Furthermore, a tip is automatically added to the bill, even when the service was nonexistent. How can you justify tipping someone who is just sitting there doing absolutely nothing?
Overall, a resounding NO.
- better options7
- pizza2
- drink2
- discount1
Price per Person
- $81–$90
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
2
Vegetarian Nightmare: Pepperoni on Cheese Pizza
My experience at this restaurant was disappointing, particularly concerning their handling of dietary restrictions. I ordered a pepperoni pizza for myself and a cheese pizza for my partner, who is vegetarian. To our surprise, the cheese pizza had hidden bits of pepperoni on it.
This oversight is unacceptable for a vegetarian option. The service and food were rated 1, and the atmosphere was also rated 1, indicating a very poor overall experience. The price per person was between $50–100, and I would not recommend this restaurant for vegetarians.
- pepperoni pizza7
- Price per person6
- cheese pizza2
- vegetarian options1
- service1
Visit Type
- Tourist Experience
Service Type
- Dine-in
Meal Type
- Dinner
9
Excellent Pizza After a Long Day!
My experience at the restaurant was fantastic, especially after a long day of sightseeing. The pizza was very good, and I can’t wait to be back for more soon!
- pizza9
What Union Square offers
Accessibility
- Wheelchair accessible entrance
Payments
- Credit cards
- Debit cards
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Late-night food
- Quick bite
- Wine
- Coffee
- Beer
- Small plates
- Halal food
- Vegetarian options
- Alcohol
Dining options
- Dinner
- Seating
- Lunch
- Dessert
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Usually somewhat difficult to find a space
- Paid street parking
Atmosphere
- Casual
FAQs
Is Union Square Pizza & Kitchen a good place to bring children?
Absolutely! Union Square Pizza & Kitchen is designed to be family-friendly, offering a dedicated kids’ menu. They also provide high chairs, ensuring a comfortable dining experience for your little ones.
What kind of dining and food options can you expect at Union Square Pizza & Kitchen?
You’ll find a versatile menu featuring pizza, small plates, and options for halal and vegetarian diets. They serve lunch, dinner, and dessert, and are a great spot for late-night food or a quick bite. You can dine-in, get takeout, or have your meal delivered.
How does Union Square generally rate among its customers?
Union Square holds a strong overall score of 8.1, with customer satisfaction at 81.3%. Its Food (8.3), Service (8.5), and Ambience (8.2) are highly rated, though Value (3.8) is a consistent concern.
What do customers appreciate most about the food at Union Square?
Patrons frequently praise the pizza’s quality, highlighting the fresh ingredients, excellent crust, and delicious sauce. Many find the toppings generous and the overall taste exceptional.
Is Union Square considered a good value for money?
While the quality of the food and service is often commended, many customers express concerns about the pricing, with the Value score at 3.8. Some find it expensive for the portion sizes offered.