Highlights
- Live music
oChef » Troya – San Francisco
Troya - San Francisco
Photo from Troya
Troya at a glance
San Francisco Pacific Heights
- 🫒 Mediterranean Restaurant
$$
Price per Person $31–$40
mentioned by 96 of the guests
#887 out of 2403 places to eat in San Francisco
#25 Mediterranean Restaurant out of 40 in San Francisco
Good
7.7 out of 10
Food
Service
Ambience
Value
598
Reviews
77.9%
Satisfaction
Often praised
- Delicious food
- Mellow ambiance
Frequently criticized
- High prices
- Small portions
The restaurant Troya is a Mediterranean gem nestled in San Francisco’s vibrant Pacific Heights neighborhood. You’ll discover a truly unique dining experience here, especially with its captivating live music.
This spot offers a cozy and casual atmosphere, perfect for a quick bite or a leisurely dinner. Whether you’re seeking healthy options or delicious small plates, you’ll find something to delight your palate.
Overview: Introducting Troya
Troya generally provides a pleasant dining experience, with many guests frequently commending the delicious food and the inviting ambience. While the attentive service often stands out, some patrons have noted concerns regarding the overall value, particularly concerning pricing and portion sizes.
Despite these points, the restaurant maintains a welcoming atmosphere, often highlighted by its well-decorated interiors and a mellow vibe. It’s a place where the culinary offerings and the setting often leave a positive impression, though some aspects of the cost-to-portion ratio warrant consideration.
Good
7.7
out of 10
598
Reviews
77.9%
Satisfaction
105
negative
27
neutral
466
positive
Troya earns a solid overall score of 7.7, indicating a generally good experience for most diners. This is further supported by a Customer Satisfaction rate of 77.9%, suggesting that a significant majority of guests leave content.
These insights are drawn from 598 customer comments, with 466 expressing positive sentiments and 105 highlighting areas for improvement. Breaking down the experience, Food (8) and Ambience (8) both receive strong marks, reflecting well-regarded dishes and a pleasant setting.
Service (7.8) also performs commendably, with staff often described as attentive. However, Value (3.8) stands out as an area needing attention, as many find the pricing high for the portions offered, creating a notable contrast with the otherwise positive aspects.
What people like
- Delicious food offerings
- Attentive, friendly service
- Mellow, inviting ambiance
What people don't like
- High prices
- Small portions
- Difficult parking
With a Recommendation Score of 7.9, Troya is a worthwhile consideration if you’re seeking a restaurant with a strong focus on well-prepared dishes and a comfortable, engaging atmosphere. The service is generally reliable, adding to the overall positive visit.
However, it’s advisable to manage expectations regarding the pricing and portion sizes, as this is where some guests have found the experience less compelling. If you prioritize ambience and food quality over strict budget adherence, Troya could be a good fit for your next meal.
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Verdict: Our expert take on Troya
Food (8 out of 10)
mentioned by 98% of the guests
Diving into the culinary scene, the food here generally hits the mark, boasting a good score of 8 and a solid 82.2% customer satisfaction. Based on 300 positive remarks, diners frequently rave about the great flavors, variety of options, and authentic Turkish food, often highlighting the fresh, high-quality ingredients that make each dish delightful. However, out of 48 negative comments, some experiences point to areas for improvement.
Concerns include small portions and dishes sometimes being undersalted. There were also mentions of frozen manti and some feeling the food was overpriced for what was received.
Food
365
Reviews
82%
Satisfaction
48
negative
17
neutral
300
positive
Rating distribution
What people like
- Great flavors
- Authentic Turkish food
- Fresh ingredients
What people don't like
- Portions can be small
- Some dishes undersalted
- Manti sometimes frozen
Often praised
- foodThey were very attentive without overdoing it, super knowledgeable about the menu, and did a great job accommodating us. The food was simply so good. We enjoyed the delicious musaka, brussel sprouts, and eggplants.
- FoodFood was great
- chicken skewersThe chicken skewers with a side of seasoned rice was delicious!!
- Turkish coffeeThe Turkish coffee ($5) is worth trying at least once if you enjoy super strong tasting coffee
- Turkish breakfastThey made the entire experience even more enjoyable with their warmth and great service. Highly recommend this place if you’re looking for an authentic Turkish breakfast!
- eggplant toastNext time, I would try the eggplant toast for brunch because that sounded good
- mantiI was excited to try the manti. The manti itself was very well cooked, but unfortunately, the yogurt sauce was overly sour with lemon. My friend and I split the dish, but we couldn’t finish it because the sourness burned in our throats.
- baklavaamazing Turkish coffee and baklava
- braised lambWe had hummus, manti, salad and braised lamb. Food was solid and beautifully presented.
- cauliflowerred lentil salad, cauliflower, quinoa salad, dumplings. Everything was
Frequently criticized
- foodMy experience at this restaurant was overall okay, but I found it to be overpriced for mediocre food. While the place is clean and has a cool interior design, the parking situation was a major drawback, with no parking at all and it being difficult to find parking.
- portionsEven a small cup of Turkish tea was priced at $4, which felt unreasonable for a traditional breakfast setting. In general, the portions were modest, and the prices were significantly higher compared to other Turkish restaurants that offer more generous breakfasts for less. It seems the cost here is primarily for the presentation rather than the substance or value.
- chicken skewersoverpriced ($27 for two chicken skewers that maybe have 6 small pieces of actual chicken on them)
- ingredientsforgot some ingredients listed on the menu
- riceMushy, poorly seasoned rice
- Greek scramblethe Greek scramble was a bit too doused in a red pepper or tomato flavor
- MoussakaThe Moussaka was a complete disappointment
- SimitThey did not have Simit and it was sad
- Turkish BreakfastIf you are promising to serve a Turkish Breakfast, you should know that it doesn’t come with a tiny bread basket
- Turkish teaA small cup of Turkish tea was $4
If you're seeking authentic Turkish cuisine with fresh ingredients and vibrant flavors, this spot is definitely worth a try. Just be mindful that some portions might be on the smaller side, and a few dishes could use a touch more seasoning. Overall, it promises a delicious experience.
Service (7.8 out of 10)
mentioned by 66% of the guests
Overall, the service here is quite good, with a solid score of 7.8 and customer satisfaction at 77.4%. Many guests rave about the friendly service, attentive staff, and how smoothly reservations are handled. With 82 positive remarks out of 106, it seems the team often goes the extra mile, from prompt seating to being knowledgeable about the menu.
However, not every experience is perfect. There are 20 negative remarks pointing to occasional slow service, long wait times, and instances where the staff seemed understaffed. Some felt a lack of attention, with drinks taking a while or orders getting messed up, suggesting room for improvement in consistency.
Service
106
Reviews
77%
Satisfaction
20
negative
4
neutral
82
positive
Rating distribution
What people like
- Friendly staff
- Attentive service
- Prompt seating
What people don't like
- Slow service
- Long wait times
- Understaffed team
Often praised
- serviceMy experience at this Turkish restaurant was largely positive, focusing on delicious food and great service. The restaurant is "fluff less, " meaning it prioritizes substance over fancy decorations.
- staffA note on drinks: they don’t have a full bar, offering only wine, beer, and some cocktails made with ‘soju’ (a Korean spirit similar to vodka but with half the alcohol content). The staff was very friendly and accommodating to our requests for extra rice and pita. I would definitely come back regularly!
- ServiceService:5
- waiterThe restaurant was a bit quiet as we were there for an early dinner. The decor was very pretty, and our waiter was great! I definitely recommend stopping by if you're in the area.
- deliveryOrder delivery and it was great.
- serverHowever, the wait staff seemed understaffed the other night, and I felt for our server. She did her best under the circumstances.
- servers🤤 And of course, not miss their crisp dessert - Kunefe! 🤤 The servers were very courteous and food was served in a timely fashion. The vibe was mellow as Mediterranean should be, and well decorated interiors as well!
- FilizOutstanding recommendations and flawless service provided by Filiz.
- Wait timeWait time:No wait
- attentivevery attentive without overdoing it
Frequently criticized
- serviceservice is sometimes questionable
- orderAs a delivery driver, my experience was with this hotel. Even after I waited here for 30 minutes, the order didn't give me 😡.
- wait staffThe prices on their dine-in menu were 20% higher than their takeout menu, which, combined with a tip, meant paying an additional 40% for service on top of already overpriced menu items. Furthermore, the wait staff was unfriendly. It's no wonder the restaurant was empty while every other place on Fillmore was packed.
- apologiesNo apologies
- attentionIt was also hard to get attention
- attentivenessthe attentiveness faded as more customers arrived
- business ethicBetter business ethic is needed around here
- drinksIt took a while to get the drinks
- employee servingI will never repeat this visit. The atmosphere was gloomy, and there was only one employee serving all the orders, leading to a significant wait.
- lemon and necessary utensilsNone of the dishes tasted good; for example, they didn't even properly mix the spices in the lentil soup; it felt like I was eating spices instead of soup. Despite insisting on adding lemon and necessary utensils for the soup to the package, they didn't include them. Did they expect us to eat the meal with our hands?
If youre looking for a place where the staff generally aims to please, youll likely have a good experience here. While there might be an occasional hiccup with wait times, the overall friendly and attentive approach makes it worth a visit.
Ambience (8 out of 10)
mentioned by 56% of the guests
The restaurant's ambience truly shines, earning a good score of 8 and a good customer satisfaction of 86%. Many guests, with 80 positive remarks out of 93 total, rave about the wonderful atmosphere, cool vibe, and excellent music. The beautiful decor, comfortable seating, and inviting interior design consistently create a memorable experience.
However, a few guests (12 negative remarks) noted some areas for improvement. Concerns included an occasional gloomy atmosphere, music being too loud for some, and a lack of personality in certain areas. Some also mentioned issues with the sturdiness of chairs and tables, and a messy bar area.
Ambience
93
Reviews
86%
Satisfaction
12
negative
1
neutral
80
positive
Rating distribution
What people like
- Great atmosphere
- Lively music
- Beautiful decor
What people don't like
- Loud music
- Unsturdy seating
- Messy bar area
Often praised
- atmosphereWe had a wonderful evening with delicious food and a cozy atmosphere! The lentil soup and börek were particularly fantastic!
- AtmosphereAtmosphere:5
- vibe🤤 The servers were very courteous and food was served in a timely fashion. The vibe was mellow as Mediterranean should be, and well decorated interiors as well! The service was a 5/5 and the food and atmosphere were also rated 5/5.
- ambianceThe ambiance is relaxed and perfect for conversation, with beautiful art and decor
- ambienceNice simple ambience.
- interiorBeautiful interior but we ate outside
- placeFor such a pretty place and such high price points, I really had high hopes for the food. Unfortunately, the food was so lackluster that I had to ask for salt and pepper to make it more palatable.
- DJDJ upon entering the restaurant was a special touch
- musicMy experience at this restaurant was fantastic! If you're looking for cool music, a cooler vibe, and the coolest food and service, this is the place to be for Turkish cuisine.
- DJ playing great musicI was there on a Saturday and experienced a fantastic time. The DJ playing great music set a wonderful atmosphere. The food was great, and the follow-up Turkish delights were delicious.
Frequently criticized
- parking spaceDifficult to find parking
- atmospherethe atmosphere was gloomy
- bar areabehind the bar were tons of half opened boxes, an overstuffed trashcan and someone was folding a huge pile of napkins next to us
- chairs and tablesmore sturdy chairs and tables would be helpful
- musicA unique touch was the DJ upon entering, which is not commonly seen, especially during the day. While the music was a bit too loud, it didn't detract from our enjoyment of the meal. Our waitress was very kind and attentive.
- parkingNo parking at all
- personalitymissing personality
- restauranttheir restaurant is empty
- restaurant vibesIt looked more like a storage space than that it had restaurant vibes
- silverwareUnfortunately, the food was so lackluster that I had to ask for salt and pepper to make it more palatable. To add to the disappointment, I had to send back the silverware because it was still really dirty. I really expected more from this place.
If you're looking for a place with a lively and inviting atmosphere, great music, and beautiful decor, this spot is definitely worth a visit. While a few minor details might occasionally miss the mark, the overall vibe is overwhelmingly positive and contributes significantly to a fantastic dining experience.
Value (3.8 out of 10)
mentioned by 21% of the guests
When it comes to value, this spot seems to be a bit of a mixed bag, leaning heavily towards disappointment. While a few folks appreciated the affordability and felt the starters offered good value, especially the generous extra bread that felt worth the cost, these positive sentiments are quite rare. With a score of just 3.8, its clear that most diners arent finding the bang for their buck.
However, the overwhelming sentiment, expressed in 25 negative remarks out of 34 total comments, points to significant concerns. Many found the place generally pricy, with overpriced menu items and expensive for small portions. There were even mentions of an extra price for things like pita bread, leading to a low customer satisfaction of only 11.8%.
It seems many feel the prices are simply not justified.
Value
34
Reviews
11%
Satisfaction
25
negative
5
neutral
4
positive
Rating distribution
What people like
- Starters good value
- Extra bread worth it
What people don't like
- Overpriced menu items
- Expensive for portions
- High extra costs
Often praised
- affordabilityfine balance between affordability and delicious taste
- extra breadIf you order extra bread, heads up that it is an additional $10, but since they bring you an entire tray of different bread types it feels worth it.
- startersGood value for money on the starters
- well pricedWell priced
Frequently criticized
- priceMy experience at this restaurant was overall okay, but I found it to be overpriced for mediocre food. While the place is clean and has a cool interior design, the parking situation was a major drawback, with no parking at all and it being difficult to find parking.
- pricesprices on their dine in menu are 20% higher
- PricesPrices are high
- billstill paid around $120 with service for 3 people
- breakfast plateThe breakfast plate was a bit too expensive
- cutting cornersanything to cut corners on costs it seems they’re doing
- dine in menuprices on their dine in menu are 20% higher
- expensive for small portionsMy experience at this restaurant was not good. I found it to be expensive for small portions. The lamb skewers were tough, and the spiced fries were way over spiced.
- extra breadwhich cost $10
- extra pricethey ask for the extra price
If youre looking for great value, this might not be your best bet, as many find it quite expensive for what you get. While some starters might offer a decent deal, be prepared for potentially high prices and small portions elsewhere on the menu. Its probably best to manage your expectations on cost if you decide to visit.
How are the prices at Troya?
You’re looking at roughly 39 per person – reported by 96 diners. That puts it in the $31–$40 category. For a Mediterranean Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the full picture, prices arent just clustered around the average. We see a good number of diners spending in the $21–$30 range, but also a significant group opting for the $41–$50 bracket. This means theres a nice mix of options, catering to both mid-range budgets and those looking to splurge a little more.
Here’s a quick look at what guests spend per person, based on the latest 96 reviews.
A comparison of value for money at this restaurant versus similar spots in San Francisco.
Considering it’s a Mediterranean Restaurant in San Francisco, we feel the pricing is quite fair. It offers good value for those looking for a quality meal without breaking the bank, and also caters to those who want to indulge a bit more.
Customer Reviews: what people think about Troya
Price per Person
- $41–$50
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
8
Delicious Food, Personal Turkish Delight Preference
My experience at the restaurant was largely positive, especially concerning the food. I found the entrees and appetizers to be delicious. While the Turkish delights weren't my personal favorite, this was a matter of individual taste.
However, the Baklava was possibly the best I've ever had. The food received a perfect score of 5, and the atmosphere and service were both rated a solid 4.
- entrees8
- appetizers8
- Turkish delights5
Price per Person
- $71–$80
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Breakfast
3
Beautiful but overpriced Turkish breakfast
My experience at this restaurant was centered around their Turkish breakfast for two. While the presentation was beautiful, the overall value was not justified by the price. We found the amount of bread to be very small, necessitating an additional order that cost $10.
Even a small cup of Turkish tea was priced at $4, which felt unreasonable for a traditional breakfast setting. In general, the portions were modest, and the prices were significantly higher compared to other Turkish restaurants that offer more generous breakfasts for less. It seems the cost here is primarily for the presentation rather than the substance or value.
- Turkish breakfast7
- generous breakfasts7
- presentation7
- price2
- amount of bread2
- extra bread2
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Breakfast
9
Underrated Gem for Turkish Breakfast!
My experience at Troya was fantastic! I found it to be an underrated gem. The kahvalti (turkish breakfast) was as good as the one I tried in Istanbul.
The service was also fantastic. It's now my absolute favorite breakfast place in the city!
- kahvalti9
- turkish breakfast9
- service10
Price per Person
- $31–$40
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Wonderful Turkish Brunch Experience
My experience at this restaurant was wonderful, offering a great brunch with many good choices. The Turkish brunch set was an obvious highlight. The atmosphere was rated a perfect 5, and the service also received a 5-star rating.
The food quality was excellent, also rated a 5. The noise level was quiet, making it easy to talk. There was no wait time.
- Turkish brunch set10
- Atmosphere10
- Service10
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Breakfast
9
Beautiful Space, Delicious Turkish Breakfast!
My experience at this restaurant was wonderful. I particularly loved the fries, the iced tea, and the muhammara dip that accompanied the Turkish breakfast. The space itself is beautiful, and we enjoyed the live DJ music during our weekend visit.
The service, atmosphere, and food all received high ratings.
- fries9
- iced tea9
- muhammara dip9
What Troya offers
Planning
- Accepts reservations
- Dinner reservations recommended
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Transgender safespace
- Tourists
- LGBTQ+ friendly
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Bar onsite
Offerings
- Healthy options
- Vegan options
- Quick bite
- Wine
- Coffee
- Beer
- Small plates
- Cocktails
- Organic dishes
- Halal food
- Vegetarian options
- Alcohol
Dining options
- Breakfast
- Brunch
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Parking
- Usually difficult to find a space
- Free street parking
- Paid street parking
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
Is Troya Restaurant accessible and what are the parking options?
Yes, Troya Restaurant offers wheelchair accessible entrance, seating, and restrooms. Parking can be challenging, as it’s usually difficult to find a space, but free and paid street parking options are available nearby for your convenience.
What kind of dining experience and food options can you expect at Troya Restaurant?
At Troya Restaurant, you’ll find a cozy, casual, and trendy atmosphere perfect for various dining options from breakfast to dinner. They offer a wide range of choices including healthy, vegan, vegetarian, and halal food, alongside small plates, cocktails, and organic dishes.
What is the overall customer sentiment for Troya?
Troya has an overall score of 7.7, indicating a good dining experience. Customer satisfaction stands at 77.9%, with most patrons expressing positive opinions about their visit.
How do customers rate the food and atmosphere at Troya?
Customers rate the Food at 8 and the Ambience at 8, both receiving high praise. Many enjoy the delicious dishes and the cozy, well-decorated interiors, often enhanced by cool music or a DJ.
Are there any common concerns about value or pricing at Troya?
Yes, Value is a notable concern, scoring 3.8. Some customers feel the prices are high, especially for the portion sizes, and have mentioned issues with additional costs for items like extra bread or higher dine-in menu prices.