oChef » The Willows – San Francisco » The Willows – San Francisco – Reviews

The Willows - Reviews

1582 Folsom St, 94103 San Francisco
All reviews at a glance
456

Reviews

74.6%

Satisfaction

92

negative

24

neutral

340

positive

What people say about The Willows

Price per Person
  • $61–$70
Visit Type
  • Casual Outing
Group Size
  • Solo
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
sybrpunk
Review date: 10/02/2025
9
Great Cocktails and Fun Activities!
I absolutely love this place! My experience was fantastic, thanks to the great cocktails and an impressive microbrew menu. The service was friendly, and they frequently host activities like trivia and bingo, which adds to the fun atmosphere. The food was also a highlight, receiving a perfect score. It's a great spot for themed nights and suitable for all group sizes.
  • cocktails9
  • microbrew menu9
  • service8
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Service Type
  • Dine-in
Wait Time
  • Short (6–15 min.)
Noise Level
  • Moderate
Nevets1119
Review date: 09/28/2025
8
Great Food, Normal Bar Atmosphere
My experience at the restaurant was positive overall. The food was great and came out pretty quick. The atmosphere was that of a normal bar, semi loud but reasonable. I would definitely go back. However, there was no wait staff.
  • food10
  • wait time9
  • atmosphere6
  • wait staff3
Price per Person
  • $21–$30
Visit Type
  • Casual Outing
Group Type
  • Friends
Group Size
  • Small Group
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Jackie T.
Review date: 09/24/2025
10
Best Rueben and Friendly Crowd
My experience at this restaurant was fantastic! I had the best Rueben in town, and the chef is truly amazing. The crowd here is super friendly, and we always have a great time. The food, service, and atmosphere all received a perfect score of 5.
  • Rueben10
  • chef10
  • crowd9
Price per Person
  • $21–$30
Visit Type
  • Quick Meal
Group Type
  • Friends
Group Size
  • Large Group
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Immediate (0–5 min.)
d S.
Review date: 09/01/2025
2
Rude Bartender, Overpriced Burgers
My experience at this restaurant was largely negative due to the rude bartender. Upon arrival, we were told we had only 10 minutes to order, which was an unwelcoming start. Despite this, we decided to stay and ordered three cheeseburgers, which were surprisingly expensive at $73, with no justification for the price. The bartender's behavior was unprofessional; he was swearing throughout our visit and appeared to be drunk, consuming multiple large shots. His unhappiness was evident when a group of six people wanted to play pool, leading them to leave without ordering. The only positive aspect was the lady who brought out our food, who was very nice. I hope she is treated better than the customers by the bartender.
  • lady that brought food8
  • bartender1
  • order time2
  • cheeseburgers3
Price per Person
  • $11–$20
Visit Type
  • Casual Outing
Group Size
  • Solo
Service Type
  • Dine-in
Meal Type
  • Dinner
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Quiet
Javier N.
Review date: 08/17/2025
8
A Pleasant Surprise with a Mystery Shot
I revisited this establishment after a long hiatus, having last been there when it was Hamburger Mary's in 2005. While the place has a new look, it still offers what appears to be tasty bar foods, reminiscent of its past. My visit was primarily for a beer, and I was enticed by a special: a $5 shot of tequila or whiskey. I opted for a shot from the less busy second bar, where the bartender offered a mystery shot instead of the advertised options. I enjoyed the intrigue and guessed it was a tequila, but it turned out to be a mezcal. I appreciated this mystery shot option and believe more places should offer it. The atmosphere at the second bar was quiet and conducive to conversation, a pleasant contrast to the busy front bar. I enjoyed the company of the nice bartender in the quieter section. I plan to return to try the food.
  • bar foods7
  • beer7
  • shot of a tequila or whiskey8
Visit Type
  • Casual Outing
Group Type
  • Friends
Group Size
  • Small Group
Service Type
  • Dine-in
Meal Type
  • Dinner
Eve H.
Review date: 07/31/2025
9
Great Burger and Karaoke Night!
My experience at this little bar was pretty chill. I really enjoyed the karaoke on Sunday night. The burger was pretty damn good, and the drink prices were pretty decent. The crowd was mixed, but overall, I had a good time.
  • karaoke9
  • burger9
  • drink prices8
Price per Person
  • $11–$20
Visit Type
  • Quick Meal
Group Type
  • Friends
Group Size
  • Small Group
Service Type
  • Dine-in
Wait Time
  • Long (31+ min.)
Sergey V.
Review date: 07/27/2025
2
Long wait for mediocre food
My experience at this restaurant was quite disappointing. We waited 1 hour for simple burgers and fries. It's frustrating that after ordering at the counter and tipping upfront, the service seemed to decline. The food itself was nothing special, and it was particularly inconvenient that our party of 5 received their meals with 5-10 minute intervals, despite ordering at the same time. This was not cool at all.
  • wait time1
  • burgers with fries2
  • service1
Price per Person
  • $11–$20
Visit Type
  • Casual Outing
Service Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Robert H.
Review date: 07/20/2025
9
Fun Atmosphere, Fantastic Staff, Great Value!
My experience at The Willows was really good. The restaurant boasts a fun atmosphere and the staff were fantastic. It also offered a good price for a lazy afternoon, making it a great value.
  • atmosphere10
  • staff10
  • price8
Price per Person
  • $21–$30
Visit Type
  • Casual Outing
Service Type
  • Dine-in
Einstein J.
Review date: 04/26/2025
6
More Bar Than Restaurant
I always thought this was a restaurant, but it turns out it's more of a bar. The Service was rated a 4, and the Atmosphere was also rated a 4. The Price per person was between $20–30.
  • Service7
  • Atmosphere7
  • Price per person5
Price per Person
  • $11–$20
Visit Type
  • Special Occasion
Group Type
  • Large Group
Group Size
  • Large Group
Service Type
  • Dine-in
Meal Type
  • Dinner
Noise Level
  • Quiet
Kyle K. M.
Review date: 04/09/2025
10
Hidden Gem with Great Food & Service
I discovered a perfect hidden gem hangout spot at The Willows. We hosted a post-wedding event here, and the experience was exceptional. From the moment I emailed Tim a few days prior, he was extremely responsive and welcoming, ensuring we were well taken care of and reserving a spot. The entire team was quick and accommodating throughout the event. The bar area is well-designed, with two distinct sections offering a mix of seating. The primary area features a bar, pinball machines, booth tables, a community high-top, and lowered seating around a pool table, while the second area provides more private seating. It strikes a balance between a sports bar, lounge, and dive bar, with good lighting from windows on two sides and multiple TVs perfect for sporting events. The inclusion of a pool table, pinball machines, and board games adds a great touch for entertainment. The venue is clean and well-spaced out, allowing for easy flow. We chose The Willows partly for its diverse drink options, including beers, well drinks, and cocktails, all affordably priced. We were particularly impressed by the cocktails and their variety. The food menu offers sandwiches, salads, and fries. We tried the brussels sprouts, fries, and burgers, and everything was surprisingly good for bar food. Overall, I love a bar that offers a good space for people to lounge, talk, and gather. The varied seating, entertainment, drink, and food options are all perfect. The volume wasn't too loud, allowing for easy conversation. We stayed for several hours and would have stayed longer if we had the time. I highly recommend The Willows for nearly any type of hangout or day.
  • hidden gem hangout spot10
  • Tim10
  • entire team9

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