oChef » The Juicy Crab – Orlando » The Juicy Crab – Orlando – Reviews

The Juicy Crab - Reviews

2258 S Kirkman Rd, 32811 Orlando
All reviews at a glance
497

Reviews

61.8%

Satisfaction

171

negative

19

neutral

307

positive

What people say about The Juicy Crab

Price per Person
  • $31–$40
Service Intent
  • Delivery
Visit Type
  • Delivery
Wait Time
  • Short (6–15 min.)
Noise Level
  • Quiet
Rockfeller F.
Review date: 12/29/2025
1
Terrible Experience, Missing Items, Nasty Food
I let the reviews fool me and tried that location. It was a terrible experience. The order was missing items, and the rest was nasty. It was so far away it's not worth it to bring it back. I contacted their team, and they never responded.
  • missing items1
  • nasty1
  • team1
Service Intent
  • Casual Outing
Visit Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Quiet
Jordyn K.
Review date: 10/17/2025
8
Amazing Service from Ryan!
My experience at the restaurant was largely defined by the exceptional service provided by our server, Ryan. He was the only server on duty, yet he was incredibly amazing, sweet, and very fast. I truly hope he is blessed and happy! The atmosphere was rated a 5, and the noise level was quiet, making it easy to talk. However, the food received a moderate rating of 3. We had no wait time for seating, and chose to dine in the indoor area. I encourage everyone to go and treat Ryan great.
  • server Ryan10
  • atmosphere10
  • noise level9
Service Intent
  • Casual Outing
Visit Type
  • Dine-in
Breanna B.
Review date: 08/27/2025
9
Great Vibe, Wish They Stayed Open
My experience at this restaurant was fantastic! The music, the vibe, and everything about the atmosphere were spot on. The food was also excellent, as was the service. My only wish is that they would stay open later, as I had to go elsewhere and it just wasn't the same energy.
  • music10
  • vibe10
  • everything10
  • stay open later3
Price per Person
  • $21–$30
Service Intent
  • Food Exploration
Visit Type
  • Dine-in
Wait Time
  • Immediate (0–5 min.)
Noise Level
  • Moderate
Dee T.
Review date: 08/19/2025
7
Good Food, Service, but Sauce Inconsistency
My experience at this restaurant was generally positive, with consistently great service and good food. While the food was tasty, I noticed that the sauce varied from day to day. I would appreciate more attention to detail and a consistent formula to ensure the same taste every time. I suspect the sauce may have been stretched with water, which impacted its flavor. Overall, the atmosphere was pleasant, and there was no wait time.
  • service10
  • food8
  • sauce6
Price per Person
  • $11–$20
Service Intent
  • Quick Meal
Group Type
  • Solo Dinner
Group Size
  • Solo
Visit Type
  • Dine-in
Wait Time
  • Long (31+ min.)
Carendy F.
Review date: 05/31/2025
1
Horrible Service, Long Wait Times
My experience at the restaurant was horrible from the moment I walked in. The server did not introduce himself and was completely inattentive. I endured a 30-minute wait just for wings and fries. Due to the irritation caused by the prolonged wait for simple items and the poor service, I decided not to order any seafood. I would not go back.
  • server1
  • wait1
  • wings and fries2
Price per Person
  • $71–$80
Service Intent
  • Quick Meal
Group Size
  • Solo
Visit Type
  • Dine-in
Wait Time
  • Short (6–15 min.)
Giovanni M.
Review date: 05/26/2025
3
Overwhelmed Staff, Small Portions
My experience at this restaurant was marked by a single, exhausted employee handling all duties, from serving tables and taking orders to bartending and managing delivery orders. Despite the food being hot, the portions were small, and the wait time exceeded 15 minutes. The drinks were served in small plastic cups instead of glasses.
  • food7
  • employee2
  • portion size3
  • wait time3
Service Intent
  • Casual Outing
Group Type
  • Friends
Group Size
  • Couple
Visit Type
  • Dine-in
Meal Type
  • Dinner
Brittany R.
Review date: 04/24/2025
1
Extremely Disappointing Experience
My experience at this restaurant was absolutely disappointing. From the moment we walked in, the experience went downhill. The man at the front barely acknowledged us and handed us off without any welcome. Our server brought out crab but didn’t even provide crackers—we had to ask the cook ourselves for crab crackers just so we could eat. This is especially disappointing as I’ve worked for this chain before and know the expected level of service, which was nowhere close. My friend’s shrimp was overcooked, and our drinks tasted nothing alike, with hers drenched in sour mix. Our server never checked on us, instead sitting at a table as if we didn’t exist. To top it off, when I paid with a $100 bill, I wasn’t even given the correct change back. This experience was beyond unacceptable and not what this brand stands for at all. I will never return.
  • welcome1
  • crab crackers1
  • service1
Service Intent
  • Food Exploration
Visit Type
  • Dine-in
Geilan Y. H. P.
Review date: 03/06/2025
10
Amazing Food and Service!
My experience at this restaurant was fantastic! The food was absolutely amazing. I also want to highlight the exceptional service provided by Sue; she was so nice and always helpful. I DEFINITELY recommend going here!
  • food10
  • service10
Price per Person
  • $11–$20
Service Intent
  • Regular Visit
Group Type
  • Family
Group Size
  • Small Group
Visit Type
  • Dine-in
Meal Type
  • Dinner
Niketa J.
Review date: 02/11/2025
9
Favorite Seafood Spot!
This is one of my favorite seafood restaurants. I experienced quick service, clean seafood, and reasonable prices. They offer daily happy hour drinks, and the staff is always accommodating and nice. I recommend the clams and the fried catfish.
  • quick service9
  • clean seafood10
  • reasonably priced8
Price per Person
  • $1–$10
Service Intent
  • Quick Meal
Visit Type
  • Dine-in
Meal Type
  • Dinner
Carrie S.
Review date: 12/31/2024
9
Hot food, great value!
My experience at the restaurant was great! The food was served hot and perfectly seasoned. I was also impressed with the prices, which are very affordable for the generous amount of food you receive.
  • food9
  • prices9
  • amount of food9

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