The Cheese Steak Shop - Reviews

My experience at the restaurant was primarily positive due to the food quality. The Classic Philly tasted good, and so did the curly fries. However, the payment process presented a challenge. Their card reader lacks a "No Tip" option, requiring a manual entry of 0 via the custom tip setting. This led to an awkward interaction with a mustachioed staff member who displayed attitude when I fumbled with the monitor. Despite this service issue, the overall food quality made it a worthwhile visit.

It's hard to believe that more people are not familiar with this eatery. This place has been at the same location (Dividadero between Sutter & Bush) since I first was introduced to the foot-long Philly Cheese Steak sandwich with mayonnaise, ketchup, sweet peppers & hot sauce, back in 1987. I topped it off with a large cup of Dr. Pepper, light on the ice. You can also have fries with your sandwich. They have an interesting menu and different add-ons. The chefs and cashiers are respectable and down to earth. The place is always clean and there is always a sports game on the TVs. It's a tradition for me to go at least once a week. I have my teenage son and his teammates frequenting the establishment. Trust me, you must try it and don't believe the old anecdote "if you've tasted one, you've tasted them all! " No, I promise you, I'm a sandwich addict, and I've had some outstanding PCS sandwiches and some not so outstanding PCS sandwiches, but this shop sets the bar. Don't believe me? Give it a try for yourself.

I had a late lunch and ordered the large classic Philly cheesesteak combo. My experience was excellent! The cheesesteak was incredibly delicious, featuring sweet and spicy peppers, perfectly melty cheese, and a generous amount of steak. The curly fries were also a highlight, being satisfyingly crispy and well-seasoned. The portions were large, making it a very filling meal. I had no complaints about my experience here!

My experience at this restaurant has changed. It has become overpriced for what you get. In the past, they offered size options, and the 'king' size was essentially two sandwiches, leaving you feeling super full. Now, you only get one sandwich. While the sandwich is super tasty, it's significantly smaller, and the price just doesn't add up. I ended up paying around $25 for a sandwich, a small portion of fries, and a soda. The atmosphere and food were rated a 5, but the value proposition has diminished.

As someone who isn't a native Philadelphian but lived there for a decade and has had both my kids grow up there, I've experienced my fair share of cheesesteaks. This place is legit.

I've been a loyal customer of this shop for years, and it used to be the most decadent combination of meat, cheese, and roll imaginable – truly habit-forming. However, over the last few years, things have changed. The portions are shrinking, and the meat isn’t quite what it used to be in flavor, though the cheese still rocked. It's started to edge towards mediocrity. Today, the bread was different, more like a sandwich bun in texture and taste, which really killed any sense of nostalgia for the original. With only three main ingredients (not counting onion and peppers), they really need to pop, and these failed the test. This was the first time I actually regretted ordering, knowing how good it used to be. I suspect they're cutting corners to save money, lowering the quality, which could lead to losing long-term business. This meal did nothing for me today but cause disappointment. Please, remember what made you special; that's what kept us coming back.

My experience at this restaurant was fantastic. I've tried everything on the menu, and I can confidently say that all of it was amazing. It's a place where every dish earns two thumbs up.

My experience at this restaurant was fantastic! The sandwiches are incredibly addicting, and they offer both types of sweet potato or wedge fries, which were also great. Although the restaurant may be small, it delivers big on both food and flavor. The service, atmosphere, and food all received a perfect 5/5 rating.

I'll sometimes drive from the valley just to the Cheesesteak Shop for this sandwich. The customer service is amazing. Michael, who was running the register, is the same familiar face as last time I was in there. He's very friendly and knowledgeable on the menu. I can't get enough of this place; I've been going here for 20 years now and I'm hoping to enjoy at least 20 more. I give this place a 10 out of a 10 and recommend it to everyone!

My experience at this restaurant was fantastic! I absolutely loved the cheese steak sandwich & fries. They were so delicious! You really have to come check it out for yourself. It’s one of the best cheesesteaks you can find here in the city. The wait time for food was very short. Alternatively, you can order online through DoorDash.